See all properties

The Carlton Hsinchu

Property class: 4

Choose dates to view prices

Photo gallery for The Carlton Hsinchu

A modern living room with a glass wall, red chairs, a round table, and a fireplace. - The Carlton Hsinchu (Hsinchu)
A hotel room with two beds, a desk, a chair, and a TV. - The Carlton Hsinchu (Hsinchu)
A multi-level interior with a central spiral staircase, a large hanging chandelier, and a view of the street outside. - The Carlton Hsinchu (Hsinchu)
A hotel room with a wooden desk, a sofa, a small round table, a lamp, and a telephone. - The Carlton Hsinchu (Hsinchu)
A modern living room with a round wooden table, a potted plant, a red chair, and a black and white rug. - The Carlton Hsinchu (Hsinchu)
Consider a stay at The Carlton Hsinchu and take advantage of dry cleaning/laundry services, a 24-hour business center, and 2 restaurants. Guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Double Room

A hotel room with a large bed, a desk, a chair, a television, and a wardrobe.

Deluxe Double Room

  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a large bed, a desk with a TV, a chair, and a lamp.

Standard Double Room

  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin Room, No Windows

A hotel room with two beds, a desk, a chair, and a television.

Standard Twin Room, No Windows

8.6 out of 10
Excellent
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Twin Room

Down comforters, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Carlton Suite

A hotel room with a large bed, bedside tables with lamps, a TV, and a wardrobe.

Carlton Suite

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for EXECUTIVE DOUBLE

A hotel room with a large bed, a desk with a television, two armchairs, and a small table.

EXECUTIVE DOUBLE

9.4 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for EXECUTIVE SUITE

A hotel room with a large bed, bedside lamps, a TV, a wooden dresser, and a window with curtains.

EXECUTIVE SUITE

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room

A hotel room with a bed, a desk with a television, a chair, a lamp, and a window with curtains.

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a bed, a desk, a television, and two lamps.

Deluxe Room

7.0 out of 10
Good
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a chair, and a TV.

Deluxe Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Hsinchu City Centre, a neighborhood in Hsinchu, The Carlton Hsinchu is near a train station. Eighteen Peaks and 17 Km Bicycle Path are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Hsinchu Moat Park and Tiangongtan Park. Looking to enjoy an event or a game while in town? See what's happening at Hsinchu CKS Baseball Stadium or Hsinchu County Stadium. Visit our Hsinchu travel guide
Map
225 Bei-Da Road, Hsinchu, 300

What's nearby

  • A traditional Chinese temple roof with ornate golden decorations and dragon sculptures.
    Hsinchu City God Temple
    4 min walk - 0.3 miles
  • A traditional Chinese pavilion with a red roof and blue accents, surrounded by modern buildings and a clear blue sky.
    East Gate
    9 min walk - 0.5 miles
  • A modern architectural complex with a prominent curved blue structure and the 'Big City' sign.
    Big City Mall
    12 min walk - 0.7 miles
  • Hsinchu City God Temple Night Market
    4 min walk - 0.3 miles
  • FE'21 Mega Mall
    9 min walk - 0.5 miles

Getting around

  • Hsinchu Station
    13 min walk
  • Taoyuan International Airport (TPE)
    60 min drive

Restaurants

  • 二十七號廚房
    3 min walk
  • Lobby Cafe
    1 min walk
  • 老黃豬腳大王
    2 min walk
  • 金連滷肉飯
    2 min walk
  • Jam Kitchen 新竹北大站
    3 min walk

Similar properties

A hotel lobby with a reception desk, seating area, and a large, polished marble floor.
Sol Hotel
Hsinchu City Centre
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 882 reviews
Sol Hotel
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 10:00 AM for a fee: TWD 429 for adults and TWD 220 for children
  • 2 restaurants

Restaurants on site

  • Share
  • Yueh Yuan

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for TWD 800.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for self-serve breakfast: approximately TWD 429 for adults and TWD 220 for children
  • Rollaway bed fee: TWD 800.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

Frequently asked questions

Is The Carlton Hsinchu pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at The Carlton Hsinchu?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at The Carlton Hsinchu?

Check-out is at 11:00 AM.

Where is The Carlton Hsinchu located?

Located in Hsinchu City Centre, this hotel is within a 5-minute walk of Hsinchu Zheng Family Shrine, Second Run Movie Theater, and Hsinchu City God Temple Night Market. Chenghuang Temple Night Market and Hsinchu City God Temple are also within 10 minutes. Hsinchu Station is 13 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Carlton Hsinchu Reviews

8.4

Very Good

8.4

Cleanliness

8.6

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 356 out of 939 reviews
Rating 8 - Good. 418 out of 939 reviews
Rating 6 - Okay. 108 out of 939 reviews
Rating 4 - Poor. 45 out of 939 reviews
Rating 2 - Terrible. 12 out of 939 reviews

Reviews

Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room. Staff is helpful with all question. Great place to stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jérôme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Carlton Hotel in Hsinchu is a comfortable, reasonably priced hotel in the relatively small but enjoyable city of Hsinchu. The hotel offers very wide room - a luxury that modern hotels do only offer now for an astronomical price - with vintage furnitures (valet stand) that do not compromise with comfort - the bed was wide as well and very comfortable. I noted and used an old style exercise bike on the balcony. All together I keep excellent memories of this hotel.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful. Location is very convenient.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Gihan

Friendly staff, hotel was little outdated location was 👍
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

fook keong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location...big room. Enjoy the hospitality
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A reasonably priced hotel in the center of Hsingchu City. Accessible by feet from the local station. The staff is friendly, the room are large and comfortable. Dining options nearby. On the evening I visited, there was a typhoon and it was rainy and windy, still I enjoyed my stay.
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Verified traveler

Hotel rooms weren’t available at 3 pm as promised. Beds are hard as a rock. Rooms were clean. Some staff were helpful, others were not.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Imari

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly and very responsive. Having laundry options, the gym, a microwave, ice maker, and a lounge area all on the top floor was super convenient. It’s close to good restaurants and a decent shopping area. The only issue you may run into, is the drive home if you’re working in Science Park. You have to leave by 5, if you don’t want to spend 40 mins taking a 11 min trip.
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay. Thank you.
Stayed 2 nights in May 2026
Verified review

8/10 Good

julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights. Over all was good. Breakfast was great. Fresh ingredients. No on-site parking is the drawback. The shower was hard to get it to the right temperature. The hotel is located at busy city area with traffics. Over all the stay was good.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Theodore

Liked: Cleanliness, staff & service
good location to where I need to go
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

anthony

Strategic location and variety selection for breakfast unfortunately the ladies in reception are not quite friendly and hotel needed an improvemen
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

ying

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel workers are friendly.
Stayed 4 nights in May 2023
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good size room, breakfast spread was nice with Japanese food (miso, tonkatsu, nato), nice lication with lots of eateries. Hotel room is old.
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities
Even though it is old but it is clean.
Stayed 1 night in May 2024
Verified review

6/10 Okay

Sui Ming

The hotel is a really outdated. The breakfast has many choices but half of the dishes were not heated well. The room was really stuffy even when I turned the air conditioner to 16C. A bit disappointed in the condition of the hotel.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Ching

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
inconvenient to park your car that needs to park 3 block aways from Hotel especially at rain day for walks
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

Lawrence

Liked: Staff & service
Disliked: Property conditions & facilities

Room was better in the past

Carlton used to be quite good condition years back when I stayed. Unfortunately, this time I feel the condition was kinda old, don’t seems to be well maintained. Hygiene wish is acceptable though, and the service by staff are still good and friendly.
Stayed 4 nights in Mar 2023
Verified review

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort

Disappointed

I was on a 2 weeks trip in taiwan, this is my 4th hotel stayed & the most uncomfortable hotel. The bed mattress was very hard, backache after 2 nights. During checked in, the staff was very impatient with us. Hotel do not have carpark, public carpark was about 10 mins walk from hotel.
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Masaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夜まで使えるランドリーは便利でした。
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Keiichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食は6：00からだと助かる
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

JINSU

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
방 청소는 매일 깨끗하게 해 주었습니다. 다만 오래되어서 에어컨에서 곰팡이 냄새와 방 매트 바닥의 냄새로 지내는데 불편 했습니다. 대대적인 리모델링이 필요해 보였습니다.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Tatsushi

Liked: Staff & service
フロントスタッフの対応は大変良かった
Stayed 1 night in Jul 2026
Verified review

8/10 Good

KENGO

Liked: Cleanliness, staff & service, amenities
日本語対応のスタッフがいたため、タクシーの手配など助かりました。
Stayed 3 nights in Jun 2026