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Regency Inn and Suites

Property class: 2.5

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Photo gallery for Regency Inn and Suites

A modern hotel lobby with teal walls, a flat-screen TV, a refrigerator, teal seating, and artwork on the walls. - Regency Inn and Suites (Houston)
A dining area with a table and chairs, a coffee station with a coffee machine and cups, and a counter with a refrigerator. - Regency Inn and Suites (Houston)
A hotel room with two beds, a desk, and a bathroom visible through an archway. - Regency Inn and Suites (Houston)
A compact kitchen with a black refrigerator, wooden cabinets, a granite countertop, a sink, a microwave, and a coffee maker. - Regency Inn and Suites (Houston)
A modern lobby with teal sofas, white tables, and patterned rugs. - Regency Inn and Suites (Houston)
Regency Inn and Suites provides laundry facilities and more. Guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Classic Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a bed, a desk, a television, and a sliding door leading to a balcony.

Classic Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 2 Queen Beds, Kitchenette

Two twin beds in a hotel room with a blue accent wall and a framed abstract art piece.

Executive Room, 2 Queen Beds, Kitchenette

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Smoking

A hotel room with a bed, a desk, a television, and a sliding door leading to a balcony.

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk, a flat-screen TV, a door, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Smoking

A hotel room with a bed, a desk, a flat-screen TV, a door, and a window with curtains.

Standard Room, 1 King Bed, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a bed, a desk, a flat-screen TV, a door, and a window with curtains.

Classic Room, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 2 Queen Beds, Kitchenette

A hotel room with two beds, each with a patterned bedspread and pillows.

Executive Room, 2 Queen Beds, Kitchenette

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Non Smoking, Kitchen (210)

A hotel room with a bed, a desk, a flat-screen TV, a door, and a window with curtains.

Classic Room, 1 King Bed, Non Smoking, Kitchen (210)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Queen Beds, Smoking

A hotel room with two beds, a desk, and a chair.

Classic Room, 2 Queen Beds, Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Classic Room, 2 Queen Beds, Smoking, Kitchen (226)

A hotel room with two beds, a desk, and a chair.

Classic Room, 2 Queen Beds, Smoking, Kitchen (226)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Classic Room, 2 Queen Beds, Non Smoking, Kitchen (120)

A hotel room with two beds, a desk, and a chair.

Classic Room, 2 Queen Beds, Non Smoking, Kitchen (120)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Classic Room, Multiple Beds, Non Smoking (208)

A hotel room with two beds, a desk, and a bathroom visible through an archway.

Classic Room, Multiple Beds, Non Smoking (208)

  • 1 bedroom
  • Sleeps 2
  • 2 King Beds
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Non Smoking, Kitchenette

A hotel room with a bed, a desk, a flat-screen TV, a door, and a window with curtains.

Classic Room, 1 King Bed, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, and a chair.

Classic Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Executive Room, 1 Bedroom, Non Smoking, Kitchenette

A hotel room with a bed, a desk, a flat-screen TV, a door, and a window with curtains.

Executive Room, 1 Bedroom, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 2
  • 2 King Beds
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Smoking, Kitchenette

A hotel room with a bed, a desk, a flat-screen TV, a door, and a window with curtains.

Classic Room, 1 King Bed, Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Houston is home to Regency Inn and Suites. Travelers who have shopping on the agenda can visit Houston Premium Outlets and CityCentre. Looking to enjoy an event or a game while in town? See what's going on at Aerodrome, or consider a night out at Region 4 Education Service Center. Visit our Houston travel guide
View more Motels in Houston
Map
12349 FM 1960 West, Houston, TX, 77065

What's nearby

  • A classic red car with its hood open, parked in a lot.
    Memorial City Mall
    17 min drive - 15.5 miles
  • A baseball stadium with a city skyline in the background.
    Daikin Park
    31 min drive - 26.7 miles
  • The George R. Brown Convention Center with its distinctive red and glass facade, outdoor seating area, and surrounding urban landscape.
    George R. Brown Convention Center
    31 min drive - 28.6 miles
  • A bronze statue of a basketball player with a jersey number 34, surrounded by palm trees and modern buildings in the background.
    Toyota Center
    32 min drive - 28.8 miles
  • A football stadium with a large crowd, a scoreboard, and the Texas Longhorns logo on the field.
    NRG Stadium
    36 min drive - 31.3 miles

Getting around

  • Houston Station
    27 min drive
  • George Bush Intercontinental Airport (IAH)
    36 min drive

Restaurants

  • McDonald's
    5 min walk
  • Dutch Bros Coffee
    10 min walk
  • Starbucks
    13 min walk
  • Chick-fil-A
    3 min walk
  • Smart Daddys Pizza
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

Frequently asked questions

Is Regency Inn and Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Regency Inn and Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Regency Inn and Suites?

Check-out is at 11 AM.

Where is Regency Inn and Suites located?

Situated in Houston, this motel is within 1 mi (2 km) of Cypress Fairbanks Medical Center and Kindred Hospital Houston Northwest. Traders Village and North Cypress Medical Center are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Regency Inn and Suites Reviews

7.8

Good

8.6

Cleanliness

9.0

Location

7.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 59 out of 132 reviews
Rating 8 - Good. 35 out of 132 reviews
Rating 6 - Okay. 16 out of 132 reviews
Rating 4 - Poor. 3 out of 132 reviews
Rating 2 - Terrible. 19 out of 132 reviews

Reviews

Verified review

8/10 Good

Austain

Liked: Property conditions & facilities
enjoyed it. loved the layout and how big the rooms are
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times. The manager is super nice. Price is decent. Rooms are clean and most importantly the doors lock securely.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

very quiet relaxing stay.

The property was very clean, staff was very helpful at check in which i appreciated after a hard day of travel. the only issue that we had was that online it showed to be a smoke free hotel, and once we arrived at the room it was in fact a smoking room. it did not smell of smoke but there were ash trays on the bedside tables and a few small burn marks on the side of the jetted bathtub. over all it was a pleasant experience the presence of smoking in the room just caught us a bit off guard. i will state that usually I try to book hotels that do not allow any smoking as I have asthma and it can sometimes be triggered by the smell of smoke, but there was none. leading me to believe that the staff does an incredible job cleaning and airing out the rooms.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Alfred

Liked: Property conditions & facilities
Pretty good
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Valerie

Liked: Amenities, property conditions & facilities
Friendly
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Darrell A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean and respectful

Everything was up to par. Staff was welcoming. There was only 3 pillows on a king size bed and i told hotels.com there wad me and my girlfriend staying. They did give us an extra pillow so we each had two. That was nice of them.
Verified review

6/10 Okay

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was VERY helpful and polite. Room was nice with a very large kitchen. Walk in shower. Few amenities as this is an extended stay hotel. No Kleenex, but had soap, shampoo and lotion. Generous with towels, but they weren’t big fluffy ones. Located in a safe area.
Stayed 3 nights in Aug 2022
Verified review

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again!

The manager of the property was awful
Stayed 1 night in Mar 2024
Verified review

2/10 Terrible

Vanessa

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
An employee came banging on the door at 5 am demanding that I pay to fix his mistake. He claimed he only charged me 15$ for the room. As I was half asleep, I handed him my card to take care of it. He came back saying he charged me for 2 days instead of the one. Then I realized he had the wrong room. They refunded it, but it was insanity for that to happen
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Keionshell

👍
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Lana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
It’s nice that the room has a partial vinyl floor not just carpet. It’s helpful that we were given a first floor room for my disabled child. There are no room coffee makers. The deadbolt had been smashed off the door and the door was dented from whatever force knocked off the deadbolt—made us feel unsafe.
Stayed 1 night in Mar 2022
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, property conditions & facilities, room comfort

Nice

It was greatb
Stayed 1 night in Jan 2022
Verified review

6/10 Okay

Greg

Disliked: Cleanliness, property conditions & facilities, room comfort
Room smells like mold sheets had burn holes toilet flushes weak some furniture was broken
Stayed 4 nights in Dec 2021
Verified review

8/10 Good

Earl

Liked: Cleanliness, property conditions & facilities

Evacuation

It was an evacuation stay.. bed was a lil uncomfortable but in all it was a good hotel
Stayed 3 nights in Aug 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
It was big and had a refrigerator, sink and small stove
Stayed 4 nights in Aug 2021
Verified review

6/10 Okay

Verified traveler

Liked: Amenities
Disliked: Cleanliness, staff & service
Very poor maid service I was staying there for 3 nights decided to checkout early due to room not getting cleaned for first two nights and upon arrival fridge had mold in it.
Stayed 3 nights in Jul 2021
Verified review

2/10 Terrible

Rachel

Disliked: Staff & service, room comfort

The worst check in in history

I dont anything about the property because they wouldn't allow us to check in. Their reason was i hadn't paid the full amount. I used a reward night thru hotel.com and the remaining balance was 9 dollars and change which i paid. The phone number they have listed DOES NOT WORK! My friend was arriving before me and had to had his phone to the attendant. When i spoke to the attendant and gave him the confirmation number and the name the room was under along with my name who paid for it thru the app he refused to talk to me. My friend was told to leave the property.
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service , last minute reservation went super smooth Awesome rooms
Stayed 1 night in Mar 2021
Verified review

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The worst hotel Ive ever stayed in . Rock hard matress and pillows. The tv had no sound. You do not want to stay here.
Stayed 1 night in Mar 2021
Verified review

4/10 Poor

Neal

Disliked: Cleanliness, staff & service
Received smoking room instead of non-smoking. Sheets were bad, stained and burned from cigarettes'. Did not do housekeeping on two night stay. Would not stay there again.
Stayed 2 nights in Dec 2020
Verified review

2/10 Terrible

Ana

Disliked: Amenities, property conditions & facilities
Bruh this hotel is trashy! I ain’t have NO MF CLEAN sheets! It had atleast 10 yellow stains from who knows what. The restroom is probably worse than the bed. Hairs everywhere....The towels were dirty, smelled like cigarettes. It really was a waste of $84 !!!!!!! This place was worth max $50 not no damn $84 dollars for a night... never again!
Stayed 1 night in Oct 2020
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good plz to stay but when pelpoe make noice it can thru the walls and wake you up at the middle of the night....
Stayed 1 night in Feb 2020
Verified review

2/10 Terrible

Constance

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NO

No double King beds available and room smelled of mold and mildew
Stayed 5 nights in Nov 2019