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Holiday Inn Express & Suites Houston - Memorial City Centre by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express & Suites Houston - Memorial City Centre by IHG

A Holiday Inn Express & Suites hotel with a modern facade, multiple windows, and a parking lot. - Holiday Inn Express & Suites Houston - Memorial City Centre by IHG (Houston)
An indoor swimming pool with a curved design, surrounded by lounge chairs and tables, and a bar area in the background. - Holiday Inn Express & Suites Houston - Memorial City Centre by IHG (Houston)
A hotel lobby with a reception desk, seating area, and a large window. - Holiday Inn Express & Suites Houston - Memorial City Centre by IHG (Houston)
A hotel room with a bed, a desk, a chair, a microwave, and a refrigerator. - Holiday Inn Express & Suites Houston - Memorial City Centre by IHG (Houston)
A modern restaurant with booths and tables, wooden ceiling, and a blue accent wall. - Holiday Inn Express & Suites Houston - Memorial City Centre by IHG (Houston)
Located close to CityCentre, Holiday Inn Express & Suites Houston - Memorial City Centre by IHG provides a free breakfast buffet, dry cleaning/laundry services, and a gym. Free in-room WiFi is available to all guests, along with a 24-hour business center and a snack bar/deli.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Gym

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room

A bed with white bedding and a wooden headboard.

Standard Room

9.2 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a chair, a nightstand, a lamp, and artwork on the walls.

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(70 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

A hotel room with a bed, a chair, a nightstand, a lamp, and artwork on the walls.

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with a bed, a desk, a TV, and a window with a view of the city.

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(71 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

A hotel room with a bed, a desk, a TV, and a window with a view of the city.

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds

A hotel room with a bed, a sofa, a coffee table, and a painting on the wall.

Suite, 2 Queen Beds

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed

A modern hotel room with a large bed, two bedside tables, a nightstand, and a wall-mounted light fixture.

Suite, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications)

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

A modern hotel room with a large bed, two bedside tables, a nightstand, and a wall-mounted light fixture.

Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

A modern hotel room with a large bed, two bedside tables, a nightstand, and a wall-mounted light fixture.

Standard Room, 2 Queen Beds, Accessible (Communications)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible (Communications)

A modern hotel room with a large bed, two bedside tables, a nightstand, and a wall-mounted light fixture.

Suite, 1 King Bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A modern hotel room with a large bed, two bedside tables, a nightstand, and a wall-mounted light fixture.

Standard Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications)

A modern hotel room with a large bed, two bedside tables, a nightstand, and a wall-mounted light fixture.

Suite, 1 King Bed, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

A modern hotel room with a large bed, two bedside tables, a nightstand, and a wall-mounted light fixture.

Suite, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

About the neighborhood

Memorial, a neighborhood in Houston, is home to Holiday Inn Express & Suites Houston - Memorial City Centre by IHG. CityCentre and Memorial City Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Houston Zoo and Downtown Aquarium. Looking to enjoy an event or a game? See what's going on at Reliant Stadium or Toyota Center. Visit our Houston travel guide
Map
10500 Katy Freeway, Houston, TX, 77043

What's nearby

  • A plate of sushi with a red dipping sauce and thinly sliced fish.
    CityCentre
    3 min walk - 0.2 miles
  • A classic red car with its hood open, parked in a lot.
    Memorial City Mall
    18 min walk - 1.0 mile
  • Houston Community College - Energy Corridor
    3 min walk - 0.2 miles
  • Norris Conference Centers - Houston/CityCentre
    15 min walk - 0.8 miles
  • Town and Country Village
    15 min walk - 0.8 miles

Getting around

  • Kinder Station
    21 min drive
  • George Bush Intercontinental Airport (IAH)
    43 min drive

Restaurants

  • Pluckers Wing Bar
    17 min walk
  • The Pit Room
    2 min drive
  • Yard House
    17 min walk
  • Taste of Texas
    16 min walk
  • Pappasito's Cantina
    17 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Null
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express & Suites Houston - Memorial City Centre by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–11:00 PM.

Is Holiday Inn Express & Suites Houston - Memorial City Centre by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Houston - Memorial City Centre by IHG?

Check-in begins at 4:00 PM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express & Suites Houston - Memorial City Centre by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Express & Suites Houston - Memorial City Centre by IHG located?

Located in Memorial, this hotel is within a 15-minute walk of Houston Community College - Energy Corridor and CityCentre. Memorial City Mall is 1 mi (1.6 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express & Suites Houston - Memorial City Centre by IHG Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 699 out of 1001 reviews
Rating 8 - Good. 137 out of 1001 reviews
Rating 6 - Okay. 78 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 54 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our stay, everything was perfect. Location, amenities and staff.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice and also breakfast
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean with good amenities and a awesome staff.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clear and in a good location. We enjoyed the stay.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean And Kept Up Property. Very Welcoming Staff. Breakfast Was Very Clean And Easy Access. Top Tier Serviced Hotel.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐⭐⭐⭐⭐ Great Hotel Experience! We had a wonderful stay! The service was great, the staff was friendly and helpful, and the hotel was clean and welcoming. The hot breakfast was a great bonus with a good start to the morning, and the pool was clean and enjoyable. Overall, we had a great experience and would definitely recommend this hotel to others. We would stay here again!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The evening desk was amazing and beyond friendly!!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! I checked in late around 9 pm ! I really enjoyed my stay.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean & well put together. Hotel overall very clean and sanitary. The breakfast was good and hot. A very good experience.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room. Helpful staff. Very clean. Mexican food sports bar next door but no other restaurants within walking distance.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and smelled great!
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and facilities were clean- staff was courteous and helpful. Overall good value. Rated three stars as our room had a lot of noise from the highway.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies at the front desk were super friendly and nice. I truly enjoyed my stay there. The only thing I was surprised by is that they didn't have coffee makers in the room. Usually, I like to get coffee first thing while I get ready. The coffee downstairs was very good. Thanks for everything!
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I say everything was perfect for my visit…I mean EVERYTHING!!! I love it all about this location. From my room to the exercise room (accessible). Breakfast was clean and neat and the food was well prepared. Staff friendly and pool clean. I’ll DEFINITELY be returning.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the stay . It was really clean. I do not like how bad the water pressure was for the bathroom sink faucet . It barely flowed out and had a very light drip . I was disappointed in that because you can’t use it to wash your face or brush your teeth with ease. I did enjoy the breakfast buffet. I also enjoyed that we were allowed an early check in . That made me and friend have a much better preparation for our day . Overall this was a nice hotel .
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here on a little staycation for my birthday. Check in was quick and easy. Room was just right for just me. The staff was friendly. I was hurrying back to my room to get ready for my dinner and was still greeted from a distance. The front desk clerk complemented me on how quick and nice I looked for my dinner. She was still there when I returned and asked me how everything was. Great experience all around would definitely come back.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love so much this hotel, very clean, people very friendly, breakfast delicious!!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist at the front desk at the time of check in was excellent. Took the time and was considerate enough to ask if I wanted a quiet room. She worked the afternoon/evening shift. It was also very pleasant to speak with her during other parts of my stay. I believe she said that shoud I forget her name, I should refer to her as "Dee" with the glasses. :) Please relay a hello from the tall guy who was in town attending a funeral.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
My wife had a surgical procedure performed right next door to the hotel. I just wanted to say how accommodating the staff was post op. The lady at the desk offered me a wheelchair to help get upstairs after I picked her up so glad we stayed here the night before and after so we wouldn’t have to drive all the way back to Baytown. The breakfast was great too!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, very clean and comfortable
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! The service is excellent. The room is very clean.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean rooms. Overall a very pleasant experience.
Stayed 12 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and awesome staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and very decent breakfast menu. Helpful staff and nice, spacious rooms.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 4 nights in Jul 2026