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Best Western Plus Heritage Inn

3.0 star property
Travelers start their day with a hearty breakfast buffet before relaxing poolside or getting energized at the 24-hour fitness center near Houston's port

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Photo gallery for Best Western Plus Heritage Inn

Free daily buffet breakfast - Best Western Plus Heritage Inn (Houston)
Fitness facility - Best Western Plus Heritage Inn (Houston)
A hotel room with two beds, a red chair, a lamp, and a window with curtains. - Best Western Plus Heritage Inn (Houston)
Lobby - Best Western Plus Heritage Inn (Houston)
Lobby - Best Western Plus Heritage Inn (Houston)
Best Western Plus Heritage Inn near the Port of Houston offers practical comforts, including a daily breakfast buffet, dry cleaning, an outdoor pool, and in-room WiFi. Travelers appreciate the express check-in and helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a red chair, a lamp, and a window with curtains.

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.2 out of 10
Wonderful
(20 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with a flat-screen TV, a desk with a lamp, two beds, and a large window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(42 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a red sofa, a small table, and a framed artwork on the wall.

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed) | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a desk with a chair, a television, and a framed picture on the wall.

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk with a chair, a television, and a framed picture on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a red sofa, a small table, and a framed picture on the wall.

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Houston, Best Western Plus Heritage Inn is in the business district. NRG Park is a notable landmark and some of the area's popular attractions include Houston Zoo and Downtown Aquarium. Looking to enjoy an event or a game? See what's going on at Daikin Park, or consider NRG Arena for a night out. Visit our Houston travel guide
Map
Houston, TX

What's nearby

  • A baseball stadium with a city skyline in the background.
    Daikin Park
    9 min drive - 8.5 miles
  • The George R. Brown Convention Center with its distinctive red and glass facade, outdoor seating area, and surrounding urban landscape.
    George R. Brown Convention Center
    9 min drive - 8.7 miles
  • A bronze statue of a basketball player with a jersey number 34, surrounded by palm trees and modern buildings in the background.
    Toyota Center
    11 min drive - 9.6 miles
  • A football stadium with a large crowd, a scoreboard, and the Texas Longhorns logo on the field.
    NRG Stadium
    18 min drive - 17.0 miles
  • Cinemark Tinseltown Jacinto City
    3 min drive - 1.2 miles

Getting around

  • Cesar Chavez/67th Street Station
    9 min drive
  • Kinder Station
    15 min drive
  • Houston William Hobby Airport (HOU)
    26 min drive

Restaurants

  • McDonald's
    5 min walk
  • Pizzini's Italian Restaurant
    9 min walk
  • Refresqueria
    17 min walk
  • Pappasito's Cantina
    18 min walk
  • Chicharrones El Guero
    15 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (28 inches high)
  • Handrails in stairways (30 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Double-glazed windows
  • Smoking not allowed
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 9:00 PM
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Best Western Plus Heritage Inn have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–9:00 PM.

Is Best Western Plus Heritage Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plus Heritage Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Best Western Plus Heritage Inn?

Check-out is at 11 AM.

Where is Best Western Plus Heritage Inn located?

Located in Northeast Houston, this hotel is within 9 mi (15 km) of Port of Houston, Daikin Park, and George R. Brown Convention Center. Shell Energy Stadium and Toyota Center are also within 9 mi (15 km).

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Reviews

Best Western Plus Heritage Inn Reviews

8.2

Very Good

8.6

Cleanliness

7.8

Location

8.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 486 out of 956 reviews
Rating 8 - Good. 247 out of 956 reviews
Rating 6 - Okay. 95 out of 956 reviews
Rating 4 - Poor. 52 out of 956 reviews
Rating 2 - Terrible. 76 out of 956 reviews

Reviews

Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, excellent breakfast, clean pool that is safe for littles.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Junel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel 🏨 breakfast was awesome room was clean
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was seamless, staff was friendly, room was very clean. No problems with the stay. Will stay again if ever in Houston.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

FRANCISCO J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a comfortable and pleasant stay overall. The room was clean, well‑maintained, and felt fresh when I arrived. The bed was comfortable, and the space was quiet enough to get a good night’s rest. The staff were friendly and welcoming. Check‑in was smooth, and everyone I interacted with was helpful and professional. Breakfast was simple but convenient. It had enough options to start the day, though it could benefit from a bit more variety. Parking was easy and stress‑free. Plenty of space, and access to the property was straightforward.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean. Staff was very nice and helpful. Breakfast was good. Air conditioner worked well. Overall good hotel to stay!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Noelle

Liked: Cleanliness, staff & service, amenities
The room was very nice and very clean. Beds were super comfortable, Breakfast was great! Gated parking was also nice. I would definitely stay here again!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and great staff. Brekfast was okay. Overall great option for the price.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Christian

Liked: Cleanliness, amenities
Comfortable stay Breakfast was OK
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

donna

Liked: Cleanliness
Staff was very helpful. Location was very good.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Clean rooms in a convenient location with a great breakfast.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms excellent cleanliness! Breakfast was great, nice staff hey id make that my hotel every time i go to Houston! Felt very safe!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Cerquita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was fresh, heating and air was convenient to my comfort either if I was hot or cold.. Room and bathroom was clean upon entering.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Átila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall, everything was nice, tidy, clean, and well taken care of but far from city center.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms good room service
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here several times now and the rooms are clean and so is the hotel the beds are very comfortable and clean.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Serenity

Liked: Cleanliness, staff & service, amenities
clean room, kind staff, quiet environment.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Natalia

Liked: Staff & service, amenities, property conditions & facilities
My room was pretty dirty; toothpaste splashes on the sink and hair on the floor and some left over pokémon cards behind the nightstand and crusty leftover food on the dresser. the staff was super nice and friendly. breakfast was ok.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here multiple times it is clean and safe. Beds are comfortable room is clean staff is friendly.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Danyale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy room, air worked exceptionally, and breakfast was absolutely amazing
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and close to downtown
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Geendelin

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room ,security parking gate, and free breakfast . Staff was very friendly and helpful also😊
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Gabriela

Liked: Cleanliness
Super kind people attending at desk and all!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bilingual and kind staff great new and clean room Great value
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Ingrid

Liked: Cleanliness, amenities, property conditions & facilities
Had an amazing stay. The staff is awesome.
Stayed 2 nights in Jul 2025
Verified review

2/10 Terrible

Jeffrey

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I made reservations to stay over the 4th of July holiday in which I arrived to the room and got checked in, took up my belongings and the room came with an refrigerator and microwave so I went to store immediately to buy some waters to put in it since it was super hot out, needed to stay hydrated. Unfortunately I came back with my waters and act to put the in there and I was surprised by a team of roaches climbing over the Lil stuff out the car i was snacking and drinking on that i had already placed in the refrigerator!!!! There was nothing left to do but check out immediately so I we t to front desk and told them (WHAT THEY ALREADY KNEW) that the room was infested with roaches , Emily came to check it out and promptly got me checked out and refunded! It was still all bad with Fifa going on in Houston i had to make emergency accommodations on the other side of Houston luckily and got a decent room without roaches! Never stay here and if you do be prepared to take company home with you.
Stayed 5 nights in Jun 2026