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Dolphin Bay Hotel

Property class: 2.5

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Photo gallery for Dolphin Bay Hotel

Garden - Dolphin Bay Hotel (Hilo)
Room - Dolphin Bay Hotel (Hilo)
Exterior - Dolphin Bay Hotel (Hilo)
Private kitchen - Dolphin Bay Hotel (Hilo)
Exterior - Dolphin Bay Hotel (Hilo)
Dolphin Bay Hotel provides amenities like a garden and laundry facilities. Guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping
  • Kitchen

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Studio, 1 Queen Bed, Kitchen

Room

Superior Studio, 1 Queen Bed, Kitchen

9.2 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, 1 Bedroom, Kitchen

Room

Family Apartment, 1 Bedroom, Kitchen

9.4 out of 10
Exceptional
(35 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Room

Basic Studio, 1 Queen Bed, Kitchen

9.4 out of 10
Exceptional
(19 reviews)
  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Hilo is home to Dolphin Bay Hotel. The area's natural beauty can be seen at Wailuku River State Park and Kaumana Springs Wilderness, while Mokupapapa Discovery Center and Pacific Tsunami Museum are cultural highlights. East Hawaii Cultural Center and Panaewa Rainforest Zoo are also worth visiting. Visit our Hilo travel guide
Map
333 Iliahi Street, Hilo, HI, 96720

What's nearby

  • A close-up of a vibrant flower arrangement with red, pink, and purple blooms and green foliage.
    Hilo Farmers Market
    12 min walk - 0.7 miles
  • Kalakaua Park
    7 min walk - 0.4 miles
  • Mokupapapa Discovery Center
    7 min walk - 0.4 miles
  • Naha Stone
    9 min walk - 0.5 miles
  • Wailoa River State Park Hawaii
    14 min walk - 0.8 miles

Getting around

  • Hilo Intl. Airport (ITO)
    12 min drive

Restaurants

  • McDonald's
    12 min walk
  • Cafe Pesto Hilo Bay
    12 min walk
  • Kozmic Cones
    10 min walk
  • The Temple Bar
    6 min walk
  • Puka Puka Kitchen
    11 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Family friendly

  • Crib (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Dryer
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 7:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from November 1 2025 to October 13 2027 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are available for USD 20.0 per night

Property payment types

  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA 095-227-9040-01
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Frequently asked questions

Is Dolphin Bay Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Dolphin Bay Hotel?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

What time is check-out at Dolphin Bay Hotel?

Check-out is at 11:00 AM.

Where is Dolphin Bay Hotel located?

Situated in Hilo, this hotel is within a 10-minute walk of Hamakua Heritage Corridor, Kalakaua Park, and Mokupapapa Discovery Center. East Hawaii Cultural Center and Naha Stone are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Dolphin Bay Hotel Reviews

9.2

Wonderful

9.2

Cleanliness

8.0

Location

9.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 444 out of 673 reviews
Rating 8 - Good. 176 out of 673 reviews
Rating 6 - Okay. 28 out of 673 reviews
Rating 4 - Poor. 12 out of 673 reviews
Rating 2 - Terrible. 13 out of 673 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, clean hotel with daily breakfast with banana bread and delicious papaya. Friendly staff and the best part is you get the feeling of staying in a tropical paradise since the hotel is surrounded by lush forest even though it is in a small neighborhood.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, loved the outdoor garden.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a very convenient nice place to stay. Little kitchenette was great, very clean. If you were traveling with a family would be great lots of beds and storage areas. Beautiful garden area.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a cute place to stay. Staff is super nice and loved the laid back vibe.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is super cute and retro but clean, with a great surrounding garden. Staff was amazing!
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The grounds were lovely, with an exquisite garden. Staff were friendly and helpful. Location was close to the center of town and I would definitely recommend the hotel.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Amenities
My stay was excellent…property is a little older, but cleaner than anywhere I’ve stayed before. The Staff is very friendly…would definitely stay here again.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room in a convenient location, full kitchen, and friendly, helpful, professional staff. We loved Dolphin Bay!
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful people, great sleep (much needed!).
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely landscaped grounds; Cozy and efficiently designed rooms; kichenette is a definite plus; Very attentive, friendly and accommodating staff; excellent morning coffee/tea, delicious banana bread, and fresh fruit; nice walkable proximity to town.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Great location. Friendly staff
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Amazing property with a gorgeous tropical garden attached. We loved the proximity to downtown. Great restaurants nearby yet still quiet.
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
We spent two nights at the Dolphin bay hotel and enjoyed the quiet neighborhood, the proximity with the town center and the warm welcome upon arrival. The rooms are tidy and the small kitchen very useful.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kelly was so welcoming and allowed us to check in early and provuded us with a lovely room. Delicious fresh fruit and bannana bread in the morning was a big plus. Would definitely stay again.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property just outside the Hilo downtown. Lots of walkable restaurants, bars and shops, and very friendly staff willing to help you out with just about anything you need during your stay.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation to Hilo!

Very friendly staff, location was quiet and out of the way, but close to downtown shops and restaurants.. coffee, fresh banana bread and papaya were great!
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very atmospheric place with old-school Hawaii vibes. Excellent service, clean facilities, a true hidden gem!
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
The staff AMAZING! Great location for Merrie Monarch and free parking on the street. Will return.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, cute lobby kittens :)
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic birds singing at night! Fantastic host! Fantastic banana bread in the morning!
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dolphin Bay Hilo’s best kept secret

It’s a great place. Clean and friendly with beautiful gardens
Stayed 7 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness
We love staying at the Dolphin Bay Hotel. It is conveniently located near many places we visit, the staff is wonderful, and the rooms are simple but roomy. We also enjoy how peaceful the neighborhood is and a big bonus is getting fresh coffee, banana bread and fruit every morning. Parking is easy, the WiFi is 5G so accessing devices is super quick.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Love the feeling of staying in an apartment not just a room. Everyone staff and guests so friendly
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice, helpful. Hotel cat sweetheart, very friendly. Just great Hawai'i vibe.
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious with bedroom, kitchenette, living room, bath, and balcony. Weather was great, 75 to 83. Enjoyed the whole stay experience!
Stayed 3 nights in Feb 2025