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Cactus Royal Resort & Spa

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A pool area with lounge chairs and thatched umbrellas. - Cactus Royal Resort & Spa (Hersonissos)
A spacious lobby with a central round table, multiple seating areas, and a stone wall backdrop. - Cactus Royal Resort & Spa (Hersonissos)
A restaurant with multiple dining tables and chairs, large windows offering a view of the ocean, and a warm interior with wooden beams and hanging lights. - Cactus Royal Resort & Spa (Hersonissos)
A building with a sign reading "Cactus Royal Spa & Resort" with a palm tree in front. - Cactus Royal Resort & Spa (Hersonissos)
A spacious hotel dining area with multiple tables and a buffet. - Cactus Royal Resort & Spa (Hersonissos)
Luxury
5.0 star property
9.4

Exceptional

Seaside sanctuary in Hersonissos

Private pools extend from select rooms, offering secluded water retreats just steps from your bed. The beachfront resort boasts two outdoor swimming pools and a poolside bar where refreshments flow freely. After sun-soaked days, guests can indulge in hydrotherapy treatments at the full-service spa.

Popular amenities

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
  • Pet friendly
  • Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

A hotel room with a bed, bedside lamps, a wooden nightstand, a desk with a chair, and a view of the outdoors through a glass door.

Double Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a chair, a bedside table with a lamp, and a large window with curtains.

Suite, 1 Bedroom

  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, Private Pool

A hotel room with a bed, bedside table, lamp, and a view of the outdoor area.

Superior Room, Private Pool

  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Hersonissos, Cactus Royal Resort & Spa is connected to a shopping center. Stalis Beach and Malia Beach reflect the area's natural beauty and area attractions include Star Beach Water Park and Aquaworld Aquarium. Sissi Mini Golf and Labyrinth Park are also worth visiting. With scuba diving, water skiing, and windsurfing nearby, you'll find plenty of adventures in the water. Visit our Stalida travel guide
Map
Stalis, Hersonissos, Crete Island, 70007

What's nearby

  • A beach with two blue lounge chairs and a beach umbrella.
    Stalis Beach
    9 min walk - 0.5 miles
  • Malia Beach
    3 min drive - 1.5 miles
  • Star Beach Water Park
    6 min drive - 3.6 miles
  • Port of Hersonissos
    10 min drive - 5.2 miles
  • Crete Golf Club
    12 min drive - 8.5 miles

Getting around

  • Nikos Kazantzakis Airport (HER)
    25 min drive

Restaurants

  • The Red Lion Bar & Restaurant
    4 min walk
  • Chill Out Bar
    5 min walk
  • Slainte Irish Pub
    10 min walk
  • To Souvlaki- Grill
    10 min walk
  • Kotsos Fellas
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Elia
  • Philoxenia

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 5 buildings
  • Built in 2010
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with satellite premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total (up to 11 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Room layout and furnishings may differ from the photos shown.

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Cactus Royal Resort & Spa have a pool?

Yes, this property has an indoor pool and 2 outdoor pools.

Is Cactus Royal Resort & Spa pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 11 lbs per pet. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Cactus Royal Resort & Spa?

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Cactus Royal Resort & Spa?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Cactus Royal Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Cactus Royal Resort & Spa?

Yes, the property is all-inclusive.

Where is Cactus Royal Resort & Spa located?

Located in Hersonissos, this beachfront hotel is connected to a shopping center and within 3 mi (5 km) of Stalis Beach, Malia Beach, and Potamos Beach. Lychnostatis and Star Beach Water Park are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Cactus Royal Resort & Spa Reviews

9.4

Exceptional

9.4

Cleanliness

8.4

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 41 out of 61 reviews
Rating 8 - Good. 16 out of 61 reviews
Rating 6 - Okay. 4 out of 61 reviews
Rating 4 - Poor. 0 out of 61 reviews
Rating 2 - Terrible. 0 out of 61 reviews

Reviews

Verified review

8/10 Good

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel right in the heart of Stalis. Perfect for quick access to the beach and a 35 minute walk to Oooh Ahhh Malia. Our third stay at the hotel and would definitely return. Staff are ,almost all, friendly and helpful. Room 133 was great. The girls from the Spa, where you pick up your pool towels, are all fantastic.
Stayed 14 nights in May 2026
Verified review

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay

Loved everything apart from bad weather. Food was fantastic, room was lovely and clean. Couldn’t fault anything
Stayed 7 nights in May 2023
Verified review

10/10 Excellent

Lukas Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles top, wir kommen wieder 👍
Stayed 9 nights in Aug 2026
Verified review

6/10 Okay

Hemali

Disliked: Staff & service, amenities
This is a 3-star resort at best. We stayed at a number of 5-star resorts while in Greece and Royal Cactus unfortunately wasn’t one. The resort definitely nickel and dimes you. They claim all inclusive but so much costs extra. A sparkling wine or Freddo cappuccino or even a bottled water costs extra. Any room service costs extra. The drinks that are included taste very artificial. We stayed at other resorts that were not all inclusive and the Freddo cappuccinos were included as part of breakfast. One night I didn’t feel well and asked if I could have a bottle of water to take up to the room and was told it would cost 3.50. Which was fine and I asked if I could room charge, they couldn’t figure it out for almost 5 minutes so I finally gave up and said not to worry about it, and went up to my room without water… instead of them just showing some hospitality and letting me take it. Be prepared to inhale smoke everywhere you go and to never be able to find a pool lounger. We only ate at the resort once bc the food was dry and bland. Desserts were good. No dinner drink service or waiter service at the pool. Poor WiFi and hot water ran out a number of times. Cleaning supplies left out in the hallways for guests to see every day. If you want a true 5-star experience, take your money elsewhere!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Sebastian

Liked: Cleanliness, property conditions & facilities
Großartiges Hotel, toller und freundlicher Service, gutes Essen
Stayed 10 nights in Oct 2025
Verified review

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, property conditions & facilities
Alles Top
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Wir hatten ein Zimmer mit eigenem Pool und waren mit allem absolut glücklich
Stayed 12 nights in Sep 2023
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A taste of luxury without the luxury price tag

I was very impressed with my stay. The facilities (hotel, gym & spa) were exceptional & there was plenty of variety at breakfast and lunch (i didn’t sample the food options in the evening). The staff were very friendly & couldn't be more helpful. The pool was always clean but despite the pictures on the website it's difficult to do full lengths & is more of a cool down type of pool. There is frequent themed nights & whilst I was there there was traditional Greek dancing & singers on. The only thing I could fault was the mattress was very hard so took me a few nights to get used to it & get a good night's sleep. I also used the voucher for the a la carte restaurant within the hotel called Elia. The 6 course meal was absolute perfection & the menu contained some of the best food I have ever eaten so you must visit there if you stay. Very luxurious, well worth the money.
Stayed 7 nights in Sep 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The private pool in our room was phenomenal, yet the towel services for the resort were obscure. Also, the large resort pool chairs were always “held” by patrons who never removed their towels which was frustrating as someone who came in after them.
Stayed 6 nights in Aug 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the hotel was clean, with good facilities and enough space for everyone. The food was fresh, with a wide variety to choose from so something for all. Definitely recommend this as a destination.
Stayed 7 nights in Oct 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Das Hotel ist im gesamten sehr sauber. Das Essen ist abwechslungsreich, es kommt keine lange weile auf. Verbesserungsfähig ist die Zimmerreinigung. Im Bad wird nicht mal der Duschvorleger hoch genommen wenn man ihn liegen lässt. Wenn Kosmetiktücher alle, dann alle. Dabei wäre es ein leichtes diese nachzufüllen. Aber das sind wirklich Kleinigkeiten. Ansonsten war es ein sehr schöner Aufenthalt.
Stayed 9 nights in Oct 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seul point négatif: coffre fort dans la chambre payant.
Stayed 14 nights in Sep 2019
Verified review

8/10 Good

Hartmut Rainer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 Sterne lage! 5 Sterne Hotel! Fair flott freundlich!
Stayed 6 nights in Oct 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schönes, ruhiges Hotel. Tolle Pools und das Essen war Extraklasse. Da gibt es nichts zu meckern.
Stayed 7 nights in Sep 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J’ai particulièrement apprécié l’amabilité du personnel et leur sourire.
Stayed 7 nights in Sep 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Auf Grund der hervorragenden Bewertungen haben wir uns für dieses Hotel entschieden. Leider muss ich sagen, dass ich diese hohen Bewertungen nicht nachvoll ziehen kann. Das Personal war teilweise sehr unfreundlich vor allem bei unserer Ankunft am Hotel. Wir haben nur eine Zimmerkarte erhalten für ein Zweibettzimmer, keine Erklärungen nur die Zettel die sollten wir lesen. Absolut nicht akzeptabel für ein 5* Hotel. Unsere Ankunft war gegen 21 Uhr 15 und da haben wir schon kein Essen mehr bekommen, trott All Inklusive Hotel. Stattdessen wurden uns zwei latschige Sandwichbrötchen mir Chips aufs Zimmer gelegt. Das Essen war teilweise eine Zumutung vor allem das Fleisch, sehr trocken und nicht warm. Die All Inklusive Cocktails werden alle mit minderwertigen Alkoholen und Säften zubereitet, so dass man nach einigen Cocktails sowieso freiwillig darauf verzichtet. Im Allgemeinen waren wir also sehr enttäuscht vom Standard in diesem Hotel und würden auch nicht wieder dorthin gehen.
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellissima struttura di tutto rispetto per le 5 stelle, unico neo la spiaggia non all'altezza della struttura, compensa comunque con le tre piscine e quelle riservate alle suite. I ristoranti con cucina ottima ampia scelta Lo consiglio vivamente.
Stayed 7 nights in Aug 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were anazing the cleanliness and the food were fantastic
Stayed 14 nights in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with extremely helpful staff. A high standard of room and cleanliness - very relaxing in lovely surroundings.
Stayed 6 nights in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnifique Hotel, avec un buffer qui change tous les jours pour le plaisir de ses occupants, avec soirees a theme.
Stayed 7 nights in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hôtel très beau, très propre, le personnel est très sympatique et à vos petits soins. Parfait
Stayed 9 nights in Jul 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
management du personnel au top ce qui génère de bonnes prestations dans son ensemble
Stayed 15 nights in Jul 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Tout est excellent. Peut être un petit bémol : quelques soirées sans aucune animation donc on s’ennuie un peu .
Stayed 7 nights in Jun 2019
Verified review

10/10 Excellent

Sai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a very nice location. One of the swimming pool where we sun bathe most of the time has a nice view of the mountains. The food and drinks are excellent, hats off to the chefs and kitchen staff. Majority of the staff were really friendly especially the bartenders and the waiters. Will recommend this hotel to my fAmily and friends. Crete is a stunning island.
Stayed 7 nights in May 2019
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are excellent. The standard of the food was really good. The quality of the accommodation is superb.
Stayed 7 nights in May 2019