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Hotel Haven

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A breakfast setup with a table, chairs, and a view of a cityscape through a window. - Hotel Haven (Helsinki)
Property video
Courtyard - Hotel Haven (Helsinki)
A hotel lobby with a marble staircase, a fireplace, and a sign indicating the location of the Havens Meetings and Gym. - Hotel Haven (Helsinki)
A bar area with a variety of liquor bottles and glasses. - Hotel Haven (Helsinki)
Luxury
5.0 star property
9.4

Exceptional

Waterfront sanctuary in Helsinki

Harbor views backdrop the elegant restaurant overlooking historical buildings. After exploring Market Square and Helsinki Cathedral, guests return to peaceful, clean rooms with comfortable beds. The classic yet modern design creates luxury while preserving authentic Finnish charm.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Single Room

Lobby

Superior Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Room

A neatly arranged hotel room with a bed, a chair, a table with a lamp, and a painting on the wall.

Superior Room

9.6 out of 10
Exceptional
(63 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Balmuir Suite

A hotel room with a large bed, two bedside tables with lamps, a headboard, and a framed picture on the wall.

Balmuir Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Grand Deluxe

A neatly made bed with a floral-patterned bedspread, two bedside lamps, and a framed artwork above the bed.

Grand Deluxe

9.2 out of 10
Wonderful
(19 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Grand Deluxe Harbour View

A hotel room with a sofa, a small table with a lamp, and a view through the window.

Grand Deluxe Harbour View

8.0 out of 10
Very good
(2 reviews)
  • Harbor view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Town Square)

A neatly made bed with a patterned bedspread, two bedside lamps, a large mirror above the bed, and a bench in front of the bed.

Suite (Town Square)

  • Harbor view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Deluxe King Room

Minibar, in-room safe, desk, laptop workspace

Grand Deluxe King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior King Room

Minibar, in-room safe, desk, laptop workspace

Superior King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Kaartinkaupunki, a neighborhood in Helsinki, Hotel Haven is in a shopping district and near a metro station. Travelers who have shopping on the agenda can visit Kauppatori Market Square and Stockmann, while those looking for another kind of activity may want to check out Helsinki West Terminal. Looking to enjoy an event or a game? See what's going on at Olympic Stadium or Helsinki Ice Hall. Visit our Helsinki travel guide
Map
Unioninkatu 17, Helsinki, 00130

What's nearby

  • A waterfront cityscape with historic buildings, a prominent church with green domes, and a bustling harbor with boats and colorful umbrellas.
    Kauppatori Market Square
    1 min walk - 0.1 miles
  • A park with a statue, benches, and trees.
    Esplanadi
    1 min walk - 0.1 miles
  • A bronze statue of a historical figure, a large white building with domes, and a clear blue sky.
    Senate Square
    4 min walk - 0.3 miles
  • A white building with ornate columns and a green dome.
    Helsinki Cathedral
    6 min walk - 0.3 miles
  • A tall brick building with vertical lines and the word "STOCKMANN" on its facade.
    Stockmann
    9 min walk - 0.5 miles

Getting around

  • Kauppatori Station
    2 min walk
  • Helsinki (HEC-Helsinki Central Train Station)
    12 min walk
  • Helsinki-Vantaa Airport (HEL)
    42 min drive

Restaurants

  • Kappeli
    2 min walk
  • Story
    3 min walk
  • Runar
    3 min walk
  • Robert's Coffee
    2 min walk
  • Pompier
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 39 per night)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 30 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Renewable energy used
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with premium channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per day (maximum EUR 50 per stay)
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Self parking fee: EUR 39 per night
  • Pet fee: EUR 15 per accommodation, per day (maximum EUR 50 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Hotel Haven pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a required deposit per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 39 per night.

What time is check-in at Hotel Haven?

Check-in begins at 3 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Haven?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Haven located?

Located in Kaartinkaupunki, this luxury hotel is within a 10-minute walk of Kauppatori Market Square, Helsinki Cathedral, and Stockmann. Finlandia Hall and Helsinki West Terminal are also within 2 mi (3 km). Kauppatori Station is only a 2-minute walk and Etelaranta Station is 3 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Haven Reviews

9.4

Exceptional

9.4

Cleanliness

9.4

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 722 out of 1013 reviews
Rating 8 - Good. 219 out of 1013 reviews
Rating 6 - Okay. 42 out of 1013 reviews
Rating 4 - Poor. 22 out of 1013 reviews
Rating 2 - Terrible. 8 out of 1013 reviews

Reviews

Verified review

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location near the terminal and shopping areas. Loved the breakfast and staff was very helpful
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

MIchael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with friendly staff in wonderful location. Breakfast was delicious and rooms were spacious and quiet.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel. Well deserved 5 stars. Super central location (walking distance anywhere in the city), friendly and very helpful staff, great gym, and well maintained property.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff, professional and friendly. Highly recommend the breakfast, it is really good… and the location is perfect for long walks.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Toni Joyce Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, right by market square. Lovely big, comfortable rooms with lovely, well stocked bathroom. The hotel is spotlessly clean and the staff were all very friendly. Breakfast was great, with a selection of items that could be ordered (highly recommend the omelette!). The only slight downside is that the bar is not open every night which is a shame as the bar is very good! We thoroughly enjoyed our stay and would definitely recommend. Thank you x
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, perfect location, nice room ös and great breakfast
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 4 days on a business trip. Would 100% recommend for location, facilities and professionalism. Breakfast and room were both excellent. Would stay again.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Really great. Attentive staff. Fair price. Clean rooms. Overall excellent. Except if you like to read in bed. Being a headlamp. Our upgraded room had nicely designed nightstand lights that were almost worthless for reading.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Mira

Liked: Cleanliness, amenities, property conditions & facilities
Ideal location, professional helpful staff, great rooms and breakfast.
View from our room
Breakfast room overlooking the sea and Helsinki food hall
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room with a view of the harbor, a wide selection of delicious breakfast, great and safe location near tourist attractions, restaurants and shopping.
View from the room
Breakfast area
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Catriona

Liked: Cleanliness, property conditions & facilities, room comfort
Cosy, boutique hotel, very clean, good bar with fire.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Marcus

Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely and airy with good storage. Bed was comfortable. Shower was excellent. Staff were always friendly and helpful.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in the center of town, great breakfast
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Jaana

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely rooms, staff and location!
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Nisha

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was good, though repetitive. Room was clean, very warm and cozy. The staff was friendly, always met with a smile - not so common on this side of Earth apparently. Location was perfect for tourists.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Mercedita

Liked: Cleanliness, staff & service, amenities
Staff at the front desk are very helpful. Very clean room and bathroom. It’s very quiet and most of all it’s convenient to al the stores, attractions and restaurants. I will definitely stay again at Hotel when I return to Finland next year.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent buffet breakfast and a lovely bar. Well equipped room with a comfortable bed.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, great breakfast, convient location, helpful staff.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Authentic and quirky. Lovely staff, and great room and location!
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Jaana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with friendly staff and delicious breakfast.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, spacious room. Excellent breakfast.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Sanat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay with our family. The staff was excellent and super helpful and the breakfast was also exemplary. We look forward to coming back!
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location, excellent staff and overall great property
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in great location. Amazing breakfast and very friendly staff. Very happy with Hotel Haven.
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient, and the hotel was lovely. The staff was great--kind and helpful--and the breakfast was great.
Stayed 4 nights in Jan 2025