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Hiisi Hotel Helsinki Jätkäsaari

Hotel in Helsinki, near West Harbour Terminal

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Hiisi Hotel Helsinki Jätkäsaari provides a practical base in central Helsinki with convenient laundry facilities and WiFi in every room. Travelers can easily visit the Kiasma Museum of Contemporary Art or browse Stockmann department store before returning to relax.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • Parking available
  • Pet friendly
  • Free WiFi

Room options

View all photos for Standard Twin Room

Standard Twin Room | Desk, blackout drapes, soundproofing, free WiFi

Standard Twin Room

8.0 out of 10
Very good
(14 reviews)

Highlights

Soundproofed
Heating
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite

Junior Suite | Bathroom | Shower, free toiletries, hair dryer, bidet

Junior Suite

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • 31 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Triple Room

Standard Triple Room | Desk, blackout drapes, soundproofing, free WiFi

Standard Triple Room

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Heating
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Desk, blackout drapes, soundproofing, free WiFi

Standard Quadruple Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

Map
16 Länsisatamankatu, Helsinki, 00180

What's nearby

  • Ruoholahti Shopping Center - 6 min walk - 0.3 miles
  • West Harbour Terminal - 11 min walk - 0.6 miles
  • Helsinki West Terminal - 11 min walk - 0.6 miles
  • Stockmann - 4 min drive - 1.3 miles
  • Finlandia Hall - 5 min drive - 1.4 miles

Getting around

  • Crusellinsilta Tram Stop - 1 min walk
  • Helsinki Koydenpunojankatu Station - 16 min walk
  • Helsinki-Vantaa Airport (HEL) - 27 min drive

Restaurants

  • ‪Barley & Bait - ‬4 min walk
  • ‪Amsterdam - ‬6 min walk
  • ‪Belle Baguette le café - ‬8 min walk
  • ‪Ginn Restaurant - ‬5 min walk
  • ‪Ravintola Poiju - ‬5 min walk

About this property

Hiisi Hotel Helsinki Jätkäsaari

Hotel near West Harbour Terminal
Located close to Kiasma Museum of Contemporary Art and Stockmann, Hiisi Hotel Helsinki Jätkäsaari provides laundry facilities. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self parking (surcharge), an electric car charging station, and express check-out
  • Express check-in, a front-desk safe, and an elevator
Room features
All guestrooms at Hiisi Hotel Helsinki Jätkäsaari offer comforts such as free WiFi and sound-insulated walls.
Extra amenities include:
  • Showers, bidets, and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Mini fridges, heating, and limited housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 15 per night)

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
Information provided by the property may be translated using automated translation tools
Guests will receive a text message 30 minutes prior to arrival with check-in instructions

Access methods

Access code, private entrance

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: EUR 15 per night
  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector

Property is also known as

Hiisi Helsinki Jatkasaari

Frequently asked questions

Is Hiisi Hotel Helsinki Jätkäsaari pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 15 per night.

What time is check-in at Hiisi Hotel Helsinki Jätkäsaari?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hiisi Hotel Helsinki Jätkäsaari?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hiisi Hotel Helsinki Jätkäsaari located?

Located in Etelainen District, this hotel is within 2 mi (3 km) of West Harbour Terminal, Stockmann, and Kiasma Museum of Contemporary Art. Finlandia Hall and Helsinki Cathedral are also within 3 mi (5 km). Crusellinsilta Tram Stop is only a 2-minute walk and Saukonpaasi Tram Stop is 3 minutes.

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Reviews

Hiisi Hotel Helsinki Jätkäsaari Reviews

8.4

Very Good

8.4

Cleanliness

7.6

Amenities

7.8

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 74 out of 159 reviews
Rating 8 - Good. 51 out of 159 reviews
Rating 6 - Okay. 17 out of 159 reviews
Rating 4 - Poor. 10 out of 159 reviews
Rating 2 - Terrible. 7 out of 159 reviews

Reviews

10/10 Excellent

Jonathas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in Sep 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, tran station very close, bus stop directly in front. Good value for price.
Stayed 2 nights in Aug 2024

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay at Hiisi hotel...always!

It is always a very nice stay at Hiisi hotel! Clean rooms big Bathroom...kitchen outside in a little room and also with a big Dinner/Breakfast room you can prepare your food!
Stayed 1 night in Jul 2022

8/10 Good

gar wing

Liked: Cleanliness, property conditions & facilities, room comfort

Helsinki

No frills place and very clean. There’s a common living room, kitchen and laundry you can use. We had five people in our room however they only had four blankets and when we asked for the 5th one they said since no one’s on site they will bring it the next day however they never did. Luckily we were visiting family so they provided one for us. Just know you won’t get any onsite help if you need.
Stayed 3 nights in Jul 2025

8/10 Good

Amar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a generally good stay at the hotel. The location is great – in a clean area right by the water, and I was lucky to get a room with a nice view. The room was clean and comfortable, which I appreciated. One small downside was the check-in time. 3 PM felt a bit late for me personally, but it worked out in the end. The only real issue was the bathroom: after showering, the whole floor would get wet due to the lack of a curtain or screen. That’s something that could definitely be improved. Overall, a pleasant stay in a nice area – I’d consider coming back.
Stayed 1 night in Jun 2025

10/10 Excellent

Tarek Salah Uddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great.
Stayed 3 nights in Sep 2022

10/10 Excellent

Susanna

Liked: Cleanliness, property conditions & facilities
Useful self checkin if you arrive late. Room very clean, big bathroom and common livingroom with tea and coffee
Stayed 1 night in Aug 2024

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Self check in and comfortable space
Stayed 2 nights in Jan 2024

10/10 Excellent

Tim, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small place, no stressors like in a big hotel. Nice and functional. Will work for younger folks but suits equally well families.
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the hotel really convenient, with easy access to public transport and close to the terminal for going to Tallinn, if you wanted to. It's also just a few minutes from the city centre, which is great. One point to note is that there is no on-site reception, which I hadn't noticed when I booked. However, half an hour before check-in time, I received an e-mail with all the information I needed, and everything went perfectly.
Stayed 1 night in Sep 2024

10/10 Excellent

camila fernanda

Liked: Cleanliness, amenities, property conditions & facilities
Love it
Stayed 1 night in Feb 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again.

Hard to find the front door. Had to call for help to get door code. Other than that, I was very happy. Excellent cleanliness and services and accommodations. Will stay again.
Stayed 12 nights in May 2023

8/10 Good

Carlos Enrique

Liked: Cleanliness
Disliked: Staff & service, amenities
There is no human contact, everything is self served, no lockers for the luggage, no reception.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

Average

Pretty average experience in all regards. Price was ok for what it was, and the bed + blanket + pillow was good, but bathroom needed cleaning and the drinking glasses needed to be rinsed WELL to be able to use them. renovations at the hotel floor was not optimal for enjoyment.
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and clean. There was a small fridge in the room which was great and there's access to a laundry room, kitchen and guest living area. The room was very hot when I arrived as the curtains were open and the fan was off - once I had ran the fan and closed the curtain for a few hours it cooled down a bit.
Stayed 3 nights in Jul 2023

6/10 Okay

Jeffrey

Liked: Cleanliness, property conditions & facilities
Easy to find- I had 6 people and 2 rooms. One room was a sleeper for 2 but no bathroom…the second room was very very small. I assumed there was a bathroom in each room. Rooms were clean and beds were good. We played cards in the “kitchen” area. Not sure where the sauna is.
Stayed 1 night in Sep 2023

10/10 Excellent

shameer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its worth for the price you pay. there is no reception. everything is straightforward. they text you the code 30mints before arrival. very close to the central 10-15mints by train. less than a minute to the tram stop.
Stayed 2 nights in Jan 2024

4/10 Poor

Grace

Liked: Cleanliness
Disliked: Amenities
Finding the entrance was difficult coz there's no signage. Going inside was eerie coz the light turns on only when it sense some presence. No one to greet you. The room is like a hospital room for geriatrics. I was scared going inside the building by myself.
Stayed 2 nights in Nov 2023

2/10 Terrible

Dipak

Disliked: Staff & service, amenities
The hotel is above the hospital so found scary. Sorry to be direct. Owner should find better place. Hotel in the same building of Hospital is not good idea. Well room and bathroom was nice tho. I will never prefer stay in such hotel. Sorry for bad comments.
Stayed 1 night in Nov 2022

6/10 Okay

George

Disliked: Staff & service
Its a decent place for single travellers. Rooms are not too big. A kettle used to be provided in the rooms, this has now been removed for no reason. In the morning you will need to get hot water from a vending machine. If the dip tray is full, then good luck, since there is no sink to empty the dip tray. Most importantly since there is no staff on site you are probably stuck.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jari

Liked: Cleanliness, property conditions & facilities, room comfort

Junior suite with Helsinki's best panorama view

I booked the junior suite. It is located in the corner of the 5th floor. So the panorama view over the Ruoholahti residential area, the Ruoholahti Canal, the Crusell Bridge and the Baltic Sea is amazing. I especially loved the large balcony with sea/canal view. It was great to sit there and watch the sunset. Besides, the view was good even from the bathroom (and the sauna) but unfortunately windows were a bit dirty. I think that you can't get better view anywhere else in Helsinki than in this junior suite. Standard rooms haven't quite as good views. Prices are very reasonable in this hotel because they haven't any check-in services or breakfast there. You only get a key code by e-mail or by text message 30-60 minutes before your check-in time. A shared laundry room, a shared mini kitchen and a very large shared living room with three microwave ovens, many table groups and a coffee machine (with charge) are available. This hotel is located less than 2.5 kilometers from the city center, 1 kilometer from the West Harbor, 700 meters from Ruoholahti metro station and next to Crusellinsilta tram stop. I walked from the central railway station to the hotel. It took 30-40 minutes. There are very beautiful walking areas near the hotel, too. I especially recommend nearby parks, especially Saukonpaadenpuisto and Hyväntoivonpuisto.
View from the bathroom of the junior suite
The combined vestibule and the living room of junior suite
The bedroom of junior suite
The shared living room of Hiisi Hotel
Stayed 1 night in May 2025

8/10 Good

Alison Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
My room did not have any kitchen facilities, just an electric kettle and dorm fridge. This was fine, though I was expecting a bit more based on the description. The worst part of my stay was the utter lack of hot water. At best I achieved mildly lukewarm and that, only for a minute or so on the hand tap. This was unacceptable.
Stayed 3 nights in Jan 2023

4/10 Poor

Riikka

Liked: Cleanliness
Disliked: Room comfort
The room was hot as sauna without a chance to open windows. If the weather is 30 degrees C would have appreciate someone had closed the curtains to block the entire day a direct sunshine. Safety box did not work even I read manual and attempted to open it with any default code provided.
Stayed 1 night in Jun 2023

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, very close to public transportation

This is a great hotel. It is very clean, the rooms were very spacious and the bathroom was surprisingly large. It is super easy to get there as the closest metro stop is only a very easy 15 minute ish walk away but the closest tram stop is literally halfway across the street from the main entrance. Prior to my stay, I received a lot of emails from the property, telling me exactly what to expect and how to access the property, which was incredibly nice since there didn't seem to be anyone actually working on site. As opposed to the usual 10 minute or so check in time, it took me approximately 2 minutes to enter the building and get into my room. The only issue I dealt with (and so did the 2 other groups of people who showed up to the hotel at the same time that I did) was that there was a slight problem finding the main entrance to the hotel. It's what looked to be like a random door. It's a small nitpick, but it was pretty confusing for a couple of minutes initially.
Stayed 1 night in Oct 2023

6/10 Okay

Huma

Liked: Amenities
Property is in quiet area in close proximity to a water and shopping area. Booking and access was easy. There is no staff onsite so you need wifi or phone to get the information to enter which is provided only 1 hr before arrival. It makes it a bit difficult for international travellers. Inside the room there are not enough written instructions. You have to call to get information. Temperature inside rooms is too hot and there is no in room temp control. We had to use fan all the time and still could not sleep very well due to warm temperature. Bathrooms are of good size, but shower is not enclosed and splashed water makes whole washroom dirty. Shower caddy and wiper were broken in 1 room and hand shower was leaking in another room. Facility of common kitchen with supply of utensils and crockery was excellent. Living/dining room and coffee dispenser with free coffee were very nice. I wish there was a washbasin in dining area. Cleaning service for kitchen and common dining area was very good.
Stayed 4 nights in Aug 2022
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Policies

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