See all properties

Hotel Neues Pastorat

Choose dates to view prices

Photo gallery for Hotel Neues Pastorat

A reception area with a wooden reception desk, a wall-mounted sign for the first floor restaurant, and patterned floor tiles. - Hotel Neues Pastorat (Heiligenhaus)
A modern hotel room with a wooden floor, a bed with a headboard, a desk with a chair, and a large window. - Hotel Neues Pastorat (Heiligenhaus)
A modern building with a brick facade, multiple windows, and a well-lit entrance area. - Hotel Neues Pastorat (Heiligenhaus)
A modern hotel dining area with a large window, a kitchen in the background, and a dining table set for six. - Hotel Neues Pastorat (Heiligenhaus)
A modern bathroom with a large mirror, two sinks, a toilet, and a shower area. - Hotel Neues Pastorat (Heiligenhaus)
Hotel Neues Pastorat provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services
  • Laundry

AARP members, discover the perfect stay for every budget with our fantastic hotel deals.

From charming, budget-friendly stays to premium, full-service hotels, find the perfect place to unwind—no matter your travel style or budget

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

A hotel room with a bed, a desk, a chair, a TV, and a view of the outdoors.

Standard Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

A modern hotel room with a wooden floor, a bed with a headboard, a desk with a chair, and a large window.

Superior Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Heiligenhaus, Hotel Neues Pastorat is in the city center and near a boardwalk/promenade. Travelers eager for a bit of culture can stop by Mitsubishi Electric Hall, while those who have shopping on the agenda may want to visit Konigsallee and Düsseldorf Christmas Market. Looking to enjoy an event or a game? See what's going on at PSD Bank Dome or Merkur Spiel-Arena. Spend some time exploring the area's activities, including whale-watching. Visit our Heiligenhaus travel guide
Map
Am Alten Pastorat 2, Heiligenhaus, Nordrhein-Westfalen, 42579

What's nearby

  • Hosel Golfclub
    4 min drive - 2.1 miles
  • Dog Park Heiligenhaus
    4 min drive - 1.7 miles
  • Ratinger Stadtwald
    7 min drive - 4.3 miles
  • Dusseldorfer Golfclub
    13 min drive - 8.6 miles
  • Dog Park Essen Kettwig
    13 min drive - 5.9 miles

Getting around

  • Ratingen Hoesel S-Bahn
    9 min drive
  • Hösel S-Bahn
    9 min drive
  • Düsseldorf Intl. Airport (DUS)
    33 min drive

Restaurants

  • Gaststätte zur Losenburg
    7 min drive
  • McDonald's
    7 min drive
  • Eiscafé Claudio
    6 min drive
  • Gourmet Zhou
    4 min walk
  • Aule Schmet
    7 min walk

Similar properties

A spacious living room with multiple seating areas, a fireplace, and a staircase leading to an upper level.
Van der Valk Hotel Gladbeck
Gladbeck
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
8.0 out of 10, Very good, 718 reviews
Van der Valk Hotel Gladbeck
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • Onsite parking available only on request
  • Self parking on site (EUR 8 per night)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 14 per person

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Hospital bed
  • In-room roll-in shower
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable hoist available
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 5:00 PM) and Saturday - Sunday (8:00 AM - 2:00 PM)
Guests will receive an access code
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Self parking fee: EUR 8 per night
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

Frequently asked questions

Is Hotel Neues Pastorat pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 8 per night. There is free parking nearby.

What time is check-in at Hotel Neues Pastorat?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Neues Pastorat?

Check-out is at 11:00 AM.

Where is Hotel Neues Pastorat located?

Located in the heart of Heiligenhaus, this hotel is 5.7 mi (9.1 km) from Dusseldorfer Golfclub and within 12 mi (20 km) of Hardenberg Castle and Blue Lake. Ruhrlandklinik and Baldeneysee are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Neues Pastorat Reviews

9.4

Exceptional

10

Cleanliness

8.0

Amenities

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 15 out of 21 reviews
Rating 8 - Good. 5 out of 21 reviews
Rating 6 - Okay. 1 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfy stay

The staff was very friendly and willing to accommodate your requests. It was a little inconvenient that the front desk had limited operation hours and that there were limited dining options in the neighborhood (no food delivery available via Uber Eats either), but still the friendly service overtakes these little inconveniences. I would definitely recommend this accommodation.
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% recommend

The best ever hotel equipped for people with disabilities, especially wheelchairs. Centrally located. Restaurants, cafes and shops all within walking distance.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Entrance of hotel was difficult to find.
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
ドアのバッテリー切れがつらかった
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Zimmer, parken, top. Mehrere Restaurants und Bäcker um die Ecke. Frühstück kostet leider 16€, für mich als Geschäftsreisende zu teuer, dann lieber das Zimmer 10€ teurer oder als Businesspauschale ausweisen.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Neues Hotel alles top !
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliche und hilfsbereite Mitarbeiter. Gutes Hotel, empfehlenswert. Jederzeit wieder.
Stayed 4 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hoog-laagbed en tillift

Heel tevreden over het hotel in het algemeen enkel heel jammer dat de tillift niet onder het hoog-laagbed kon en ik in een gewoon bed moest slapen wat niet comfortabel is!
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir sind sehr freundlich aufgenommenen worden. Hatten das Gefühl von familiärer Herzlichkeit und fühlten uns sehr willkommen. Das Hotel ist sehr gepflegt und die Zimmer äußerst sauber. Das gebotene Frühstück war reichhaltig und sehr lecker. Der von uns gebuchte Tiefgaragenplatz ist zu empfehlen. Wir fühlten uns sehr wohl und können das Hotel uneingeschränkt weiter empfehlen. Auch für Gäste ohne Handicap.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel in zentraler Lage.

Schönes neues barrierefreies Hotel. Sehr freundliches Personal.
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gut in und um Ratingen

Super Alternative rund um Düsseldorf. Sehr sauber Behindertengerecht Super Frühstück
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023