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Hotel Am Schloss

3.0 star property
Pet-friendly hotel with a rooftop terrace connected to a rail/subway station in Heidelberg

Choose dates to view prices

Travelers find the perfect blend of convenience and charm at Hotel Am Schloss in central Heidelberg. The rooftop terrace offers stunning city views, and on-site shopping lets guests discover local treasures. The helpful multilingual staff ensures a comfortable stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Pet friendly
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Comfort Double Room, 1 Double Bed, City View

Comfort Double Room, 1 Double Bed, City View | Hypo-allergenic bedding, minibar, desk, laptop workspace

Comfort Double Room, 1 Double Bed, City View

8.4 out of 10
Very good
(12 reviews)

Highlights

Heating
TV
Washer/dryer
Hypo-allergenic bedding
Private bathroom
Hair dryer
Champagne service
Minibar
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Hypo-allergenic bedding, minibar, desk, laptop workspace

Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
TV
Washer/dryer
Hypo-allergenic bedding
Private bathroom
Hair dryer
Champagne service
Minibar
  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Grand Apartment, Multiple Beds, Shared Bathroom, City View (Own Terrace )

Hypo-allergenic bedding, minibar, desk, laptop workspace

Grand Apartment, Multiple Beds, Shared Bathroom, City View (Own Terrace )

Highlights

Furnished balcony
Separate sitting area
Heating
TV
Washer/dryer
Hypo-allergenic bedding
3 bedrooms
Shower/tub combination
  • 100 sq m
  • 3 bedrooms
  • City view
  • Sleeps 8
  • 4 Queen Beds

View all photos for Basic Apartment, 2 Bedrooms, 2 Bathrooms, City View (Kitchenette)

Highchair

Basic Apartment, 2 Bedrooms, 2 Bathrooms, City View (Kitchenette)

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Kitchenette
TV
Washer/dryer
Hypo-allergenic bedding
2 bedrooms
Hair dryer
2 bathrooms
  • 45 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Apartment, 2 Bedrooms, City View (own Terrasse)

Hypo-allergenic bedding, minibar, desk, laptop workspace

Panoramic Apartment, 2 Bedrooms, City View (own Terrasse)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Separate sitting area
Heating
TV
Washer/dryer
Hypo-allergenic bedding
2 bedrooms
Hair dryer
  • 60 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Triple Room, 1 Queen Bed with Sofa bed, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Classic Triple Room, 1 Queen Bed with Sofa bed, City View

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Heating
TV
Washer/dryer
Hypo-allergenic bedding
Sofa bed
Private bathroom
Hair dryer
Champagne service
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Classic Quadruple Room, 1 Queen Bed with Sofa bed, City View

Classic Quadruple Room, 1 Queen Bed with Sofa bed, City View | Hypo-allergenic bedding, minibar, desk, laptop workspace

Classic Quadruple Room, 1 Queen Bed with Sofa bed, City View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Heating
TV
Washer/dryer
Hypo-allergenic bedding
Sofa bed
Private bathroom
Hair dryer
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Double or Twin Room, 1 King Bed, Kitchenette, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double or Twin Room, 1 King Bed, Kitchenette, City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Heating
Kitchenette
TV
Washer/dryer
Hypo-allergenic bedding
Private bathroom
Hair dryer
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Double Room, 1 Double Bed, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Basic Double Room, 1 Double Bed, City View

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Heating
TV
Washer/dryer
Hypo-allergenic bedding
Private bathroom
Hair dryer
Champagne service
Minibar
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
Zwingerstrasse 20, Heidelberg, Baden-Württtemberg, 69117

What's nearby

  • Marktplatz - 1 min walk - 0.1 miles
  • Heidelberg Castle - 2 min walk - 0.1 miles
  • Church of the Holy Spirit - 3 min walk - 0.2 miles
  • University of Heidelberg Old Campus - 6 min walk - 0.4 miles
  • Heidelberg University Library - 6 min walk - 0.4 miles

Getting around

  • Heidelberg Seegarten Tram Stop - 3 min drive
  • Heidelberg-Altstadt Station - 9 min walk
  • Mannheim (MHG) - 26 min drive

Restaurants

  • ‪Coffee Nerd - ‬4 min walk
  • ‪Brauhaus Vetter - ‬4 min walk
  • ‪HANS IM GLÜCK - HEIDELBERG Heiliggeistkirche - ‬3 min walk
  • ‪Palmbräu Gasse - ‬3 min walk
  • ‪Papi - ‬2 min walk

About this property

Hotel Am Schloss

Hotel near Heidelberg Castle
At Hotel Am Schloss, you can look forward to a rooftop terrace, shopping on site, and laundry facilities. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An electric car charging station, a front-desk safe, and free newspapers
  • A 24-hour front desk, tour/ticket assistance, and multilingual staff
  • An elevator and luggage storage
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at Hotel Am Schloss offer perks such as laptop-friendly workspaces, in addition to amenities like free WiFi and free newspapers.
More conveniences in all rooms include:
  • Highchairs and cribs/infant beds
  • Free toiletries and hair dryers
  • 40-inch TVs with cable channels
  • Wardrobes/closets, heating, and daily housekeeping

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PLAZA Premium Heidelberg
  • Spa
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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 13 per day); discounts available
  • Wheelchair-accessible parking available

Things to do

  • Shopping

Family friendly

  • Crib (surcharge)
  • High chair
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Champagne service
  • Minibar

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 23 and January 6.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per day
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 13 per day (82 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Am Schloss
Am Schloss Heidelberg
Am Schloss Hotel
Hotel Am Schloss
Hotel Am Schloss Heidelberg
Hotel Am Schloss Hotel
Hotel Am Schloss Heidelberg
Hotel Am Schloss Hotel Heidelberg

Frequently asked questions

Is Hotel Am Schloss pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

What time is check-in at Hotel Am Schloss?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Am Schloss?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Hotel Am Schloss located?

Located in Heidelberg City Centre, this hotel is within a 10-minute walk of Neckar Valley-Odenwald Nature Park and Heidelberg Castle. Dokumentations - Und Kulturzentrum der Deutschen Sinti und Roma and Hercules Fountain are just steps away. Heidelberg Seegarten Tram Stop is 22 minutes by foot and Heidelberg-Altstadt Station is 9 minutes.

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Hotel Am Schloss Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 208 out of 338 reviews
Rating 8 - Good. 113 out of 338 reviews
Rating 6 - Okay. 16 out of 338 reviews
Rating 4 - Poor. 0 out of 338 reviews
Rating 2 - Terrible. 1 out of 338 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennie

Liked: Cleanliness, amenities, property conditions & facilities
Great view, pleasant atmosphere, helpful staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Siddhartha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Sep 2025

10/10 Excellent

ruvicia

Liked: Cleanliness, amenities, property conditions & facilities
What a lovely little hotel nestled in the foothills of the Heidelberg Palace and steps away from historic sites & the best shops and restaurants! The hotel staff (Jasmine) was among the most welcoming to encounter and truly attentive to insuring guests had a pleasant and comfortable stay. The breakfast was abundant and of appealing variety. The room was comfortable with a wonderful rooftop balcony having a panoramic view of the charming old town area. Reasonably priced, convenient location in desirable, safe area and well maintained.
Stayed 1 night in Nov 2025

10/10 Excellent

HONGYAN

Liked: Cleanliness, staff & service
nice location
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, perfect location, easy parking, safe, clean, big rooms, close to old town!
Stayed 2 nights in Jul 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and had a balcony with amazing views of the city. The staff were all very friendly and accommodating. Parking garage is connected to the hotel, so it is very easy to access the hotel after parking.
Balcony city view 1
Balcony city view 2
Stayed 1 night in Oct 2025

10/10 Excellent

Cary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the view from the terrace. Have a great time staying in the middle of the town.
Stayed 1 night in Aug 2025

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking downstairs, in the old town , funicular is in the same building. The staff is great, they go out of their way to make you feel comfortable . Excellent breakfast, we had it on the terrace with a beautiful view of the castle
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to Heidelberg Castle, the funicular, and Old Town with its shops and restaurants. Staff was friendly and helpful. Breakfast was simple but good. If you have a car, parking is convenient.
Stayed 3 nights in Sep 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. A big surprise was the hotel is located by one of the Christmas Markets. The receptionist who checked us in recommended a great restaurant. Parking is in the public garage below the hotel which is super convenient and they give you a card to get a discount! The hotel has either a city view or castle view, we had the city view and could not have been more pleased! Super clean rooms. Breakfast staff always hopping and fixing drinks clearing tables. We bought a ticket and took the tram all the way up and then visited the castle on the way down. Amazing start to our Germany trip! Highly recommend! Tip: parking is on the North side of the building so one street back from the actual street address.
View from the room
Stayed 1 night in Dec 2025

10/10 Excellent

Mike

Wonderful staff at the front desk and breakfast area. Clean hotel, amazing view, very easy do walk to interesting shops, scenery, restaurants etc. We would come back!
Stayed 1 night in Jul 2025

10/10 Excellent

LEVAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice hotel and friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view from the terrace
Stayed 2 nights in Jul 2025

10/10 Excellent

Greta M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel at the base of the castle. Funicular entrance right next door. Easy walk to old town.
Stayed 1 night in May 2025

10/10 Excellent

TOM HSU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, clean, and convenient!
Stayed 1 night in May 2025

10/10 Excellent

Sanju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location only a 20 minute walk to the Heidelberg Castle. This hotel is centrally located with an easy and short walk to the main town square. Good breakfast. This hotel sits on the 7th floor of the parking garage. Parking can be a little tight for larger cars.
Stayed 2 nights in Jul 2025

8/10 Good

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel in perfect location. Room had no aircon and it was a hot day, but beds comfortable and room very nice. Breakfast nice but perhaps 2 staff needed to keep up with the busy customers. Walking stand l to the castle and town square, so pretty!! Would stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to the castle and town.
Stayed 1 night in Aug 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location. Ask for room 16 for an incredible view of the castle.
Stayed 1 night in Apr 2025

10/10 Excellent

John Smith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel adjacent to the old town for easy walking and eateries.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Sep 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is perfect. The parking garage fills up completely during the day with people visiting the castle so be prepared to wait for a spot if you arrive in the middle of the day. The staff at the hotel is very friendly and helped with recommendations for things to do and restaurants in the area. Room was very clean and the terrace has a great view of the city and the castle. The breakfast was OK. Great to have a complimentary meal during our trip but I'm not sure why a lot of these reviews are raving about it.
Stayed 3 nights in Jul 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel in an excellent location.
Stayed 1 night in Dec 2022

8/10 Good

Garry

Liked: Staff & service
Very friendly staff and good location for a day or two visit to Heidelberg
Stayed 2 nights in Jul 2024

8/10 Good

HanGyeom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's old but very clean. And the breakfast was very good and the staff was friendly.
Stayed 1 night in Feb 2025
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