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Riverside Hanoi Hotel

Property class: 4

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Photo gallery for Riverside Hanoi Hotel

A hotel room with a bed, a sofa, a desk, and a view of the cityscape. - Riverside Hanoi Hotel (Hanoi)
A hotel room with a sofa, a bed, a nightstand, and a desk with a lamp. - Riverside Hanoi Hotel (Hanoi)
A spacious lobby with a reception desk, sofas, and a chandelier. - Riverside Hanoi Hotel (Hanoi)
A hotel building with a sign reading "Hotel Riverside Hanoi" at the top. - Riverside Hanoi Hotel (Hanoi)
A hotel room with a sofa, a coffee table, a lamp, and a view of a bridge through the window. - Riverside Hanoi Hotel (Hanoi)
Consider a stay at Riverside Hanoi Hotel and take advantage of a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. The on-site local cuisine restaurant, Riverview Restaurant, offers breakfast, lunch, and dinner. In addition to a bar and a business center, guests can connect to free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Twin Room

A hotel reception area with a marble counter, a clock, and a sign that reads 'Riverside Hanoi Hotel.'

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double City View

A modern lobby with a sectional sofa, a glass coffee table, and a reception desk.

Superior Double City View

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with a large bed, a nightstand with a lamp, a view of a cityscape through the window, and a wooden headboard with framed pictures.

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, a TV, a desk, and a seating area.

Family Room

  • River view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Room, 1 King Bed

A modern hotel room with a large bed, a nightstand, a mirror, and a view of a cityscape through the window.

Executive Room, 1 King Bed

  • River view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a sofa, a coffee table, and a desk with a lamp.

Junior Suite, 1 King Bed

  • Water view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a large bed, a wooden headboard, a bedside table with a lamp, a chair, and a small table with a tray.

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with a large bed, a desk, two chairs, a television, and a window with curtains.

Deluxe Double Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a TV, and framed pictures on the wall.

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room

A hotel room with a bed, two chairs, a TV, a console table, and a door leading to another room.

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Triple Room

A hotel room with two beds, a desk, and a chair.

Deluxe Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed OR 3 Twin Beds
  • Free WiFi

About the neighborhood

Located on a river, Riverside Hanoi Hotel is in Cau Giay neighborhood and is connected to the convention center. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of West Lake and Hoan Kiem Lake. Thu Le Park and Hanoi Botanical Garden are also worth visiting. Visit our Hanoi travel guide
Map
118, Nguyen Dinh Hoan - Hoang Quoc Viet, Nghia Do, Cau Giay, Hanoi, 1000

What's nearby

  • A pagoda, a body of water, and a flag.
    West Lake
    18 min walk - 1.0 mile
  • A cityscape with a prominent tall skyscraper, dense urban buildings, and a mix of residential and commercial structures.
    Lotte Center Hanoi
    4 min drive - 1.4 miles
  • Vietnam Museum of Ethnology
    12 min walk - 0.6 miles
  • Museum of Ethnology
    13 min walk - 0.7 miles
  • Embassy of Japan
    3 min drive - 1.2 miles

Getting around

  • Cầu Giấy Station
    2 min drive
  • Hanoi Railway Station
    16 min drive
  • Noi Bai Intl. Airport (HAN)
    27 min drive

Restaurants

  • Miến, Bánh Đa Cua
    13 min walk
  • Hải Xồm
    7 min walk
  • Bún riêu cua
    6 min walk
  • Phở Việt
    8 min walk
  • Trà Xanh
    16 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Riverview Restaurant

Things to do

  • TV in common areas

Family friendly

  • Baby bath
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 753 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • On a river

Accessibility

  • Elevator

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Riverside Hanoi Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Riverside Hanoi Hotel?

Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Riverside Hanoi Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Riverside Hanoi Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.

Where is Riverside Hanoi Hotel located?

Located in Cau Giay, this hotel is within 1 mi (2 km) of Vietnam Museum of Ethnology and West Lake. Thu Le Park and Museum of Ethnology are also within 1 mi (2 km). Cầu Giấy Station is 22 minutes by foot and Chùa Hà Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Riverside Hanoi Hotel Reviews

7.2

Good

8.0

Cleanliness

6.4

Location

7.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 11 out of 63 reviews
Rating 8 - Good. 26 out of 63 reviews
Rating 6 - Okay. 17 out of 63 reviews
Rating 4 - Poor. 5 out of 63 reviews
Rating 2 - Terrible. 4 out of 63 reviews

Reviews

Verified review

8/10 Good

YUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are traveling alone, the price and service are just right.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Caoilte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property, I wish the steam room and sauna was working but it was undergoing maintenance. Staff was excellent.
Stayed 3 nights in Jul 2024
Verified review

2/10 Terrible

Akira

Disliked: Cleanliness, staff & service, property conditions & facilities
I don't like it
Verified review

10/10 Excellent

Naoki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ハノイのこの価格帯のホテルであれば充分満足です。
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

masamitsu

Liked: Cleanliness, staff & service
エアコンがいまいちですがスタッフが良い感じです。
Stayed 1 night in Mar 2025
Verified review

8/10 Good

masamitsu

Liked: Staff & service
いいサービスのお宿です。
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

SEONGBEOM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

친구나 가족끼리 오기 좋은 호텔

침구류가 너무 푹신해서 잠이 잘와요
Stayed 2 nights in Dec 2023
Verified review

6/10 Okay

TADAO

Liked: Cleanliness, staff & service, property conditions & facilities
次回も宿泊させて頂きます！
Stayed 1 night in Oct 2023
Verified review

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
エレベーターが片方しか動いてない バーとかの施設がすべてしまってる フロントにやる気がない
Stayed 1 night in Aug 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
가격대비 훌륭했습니다. 아쉬웠던 건 헬스클럽이 생각보다 좁고 시설관리가 잘 되고 있지 못했네요
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

출장

호텔 컨디션은 좋았습니다. 옆방에 한국인 단체손님이 새벽에 체크인을 했는데 너무너무너무너무 시끄러워서 잠을 잘 수 가 없었습니다. 체크인 방금 하셨으니 한시간동안 기다렸다가 정중하게 말씀을 드렸는데도 음주에 고성방가.. 아무리 해외여행에 기분이 좋으셨어도 너무 민폐가 아닌지.. 저희층에 외국분들도 투숙하셨는데 너무 창피했습니다. 제발 예의좀 지켜주세요. 호텔에서는 다행히 무료로 방을 옮겨주셨습니다.
Stayed 1 night in Dec 2018
Verified review

4/10 Poor

Nadine

Disliked: Staff & service, room comfort

Très déçue

Malgré la réservation et le paiement d'une chambre catégorie "deluxe", une chambre catégorie " supérieure" (donc de catégorie inférieure à la deluxe) nous a été attribuée et le personnel n'a rien voulu savoir. J'ai donc payé pour 16 nuits une somme bien supérieure à celle que j'aurais dû payer. Il faut aussi savoir que l'hôtel reçoit tous les jours un ou plusieurs cars de touristes coréens qui débarquent tous en même temps dans la salle de restaurant pour le petit déjeuner et qu'à plusieurs reprises nous avons dû retourner dans notre chambre, faute de table disponible. De plus, le buffet n'est pas réapprovisionné au fur et à mesure, donc, même si nous avons pu trouver une table, il est arrivé fréquemment que les plats soient totalement vides et cela pendant une heure...Le personnel du restaurant est d'ailleurs désagréable et je pense que même s'ils le voulaient, ils ne pourraient pas être pires. Le personnel de la réception (ainsi que les grooms) ne parlent pas ou très peu anglais et il est donc difficile de se faire comprendre et donc de demander une aide quelconque. Il n'y a qu'une réceptionniste (mais évidemment pas toujours présente) qui parle correctement anglais et dont il faut guetter la présence si on a besoin de quelque chose. L'hôtel est situé dans une zone très éloignée du centre ville, mais j'avais choisi ce quartier pour des raisons professionnelles et donc je savais ne pas être dans le quartier touristique. La chambre est à peu près propre.
Stayed 16 nights in Apr 2018
Verified review

8/10 Good

Pom

Liked: Staff & service, property conditions & facilities, room comfort

Riverside Hanoi Review

Good hotel for my business and traveling.
Stayed 1 night in Sep 2017
Verified review

6/10 Okay

Verified traveler

ちょっと残念

冷蔵庫が冷えない。セキュリティBOXが使えない
Verified review

4/10 Poor

MYEONG JONG

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

시장바닥 호텔

중심지와 너무 멀었고 아침 조식때는 시장바닥을 방불케함. 현지인들 중심의 호텔이기 때문에 외국인은 정말 먹을것이 없음.
Verified review

6/10 Okay

まいど

Liked: Cleanliness, staff & service, property conditions & facilities

朝食が良くなれば最高

部屋もきれいでとても良かったですが、朝食がもう少し品数が増えれば最高。 レストランのスタッフが見ていて気分のいいものでは無かった。
Verified review

4/10 Poor

ピロ

Disliked: Cleanliness, staff & service, property conditions & facilities

部屋は広いが、難あるホテル

部屋は、広いだけでただ、だだぴろい感じ快適さはほぼ無いですね、シャワーの水圧最低(ｰｰ;)チョロチョロしかでないし、配水も悪いし、旧市街に行くのも徒歩では遠い為あまりおすすめ出来ませんね。
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service

숙박비 저렴하나 기대이하

강변 전경을 예상했는데 없었고 조식이 많이 부족하다고 느꼈음
Verified review

4/10 Poor

KWANG HEE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

가격 만큼의 설비와 환경...

주변설비가 좋지 않고, 환경도 좋지 않아서 추천하지 않음.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
空港からのタクシーがなかなかたどり着かず、ロケーションに不安があったのだが、レイトチェックインでも笑顔で迎えてくれた。ホテルの部屋も写真通りで期待を裏切らない設備であった。しかし朝食については眺めが良いのだが、冷めたコーヒーや紅茶でスタッフのやる気のなさが目に付いた。今度泊まるときは朝食抜きで予約しようかと思う。
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

시내 가까운 곳으로 시설 깨끗함.

대체로 요금에 비하여 도심 가까운 곳에 위치하고 있으며, 주변이 조용하고 아침 식사도 괜찮은 편임. 특히 객실 청소 상태 등이 깨끗하고 만족스러웠으나, 한 가지 온수가 제대로 나오지 않아 저녁에 목욕을 하지 못한 점이 단점이었음.
Verified review

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were great and friendly. Overall a pleasant stay!
Verified review

8/10 Good

NICK

Liked: Cleanliness, staff & service, room comfort

お湯がたくさん使えない

バスタブにお湯を入れてると途中から水になってしまいます。そのためせっかくのジェットバスが使えません。夏はいいかもしれません。 その他の設備やスタッフの方の対応はたいへん満足です。
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

추천합니다.

깔끔하고 조용합니다. 다만 약간 춥고, 샤워시설 물이 약하네요. 따뜻한 물은 잘 나옵니다. 하노이 시내에는 조금 떨어져 있지만 우버 타도 5000원 이내이니 괜찮습니다ㅡ
Verified review

2/10 Terrible

Sabatini

Disliked: Staff & service, property conditions & facilities

4つ星ではないかな

ホームページ等拝見すると費用対効果的に良く見えるホテルですが、実際はかなりギャップがあるなと感じました。 英語はある程度は通じますので意思疎通は大丈夫でしょう。 朝食付いてますが普通レベル、期待はしないほうが良いです。 フォーは毎日違うテイストでまあまあ美味しいです。ただしスタッフは固まって私語するわスマホいじってるはでホスピタリティは望まない方が良いです。 部屋は小綺麗ですがお湯は5分もすると出なくなります。溜めるタイプなので5〜6分程度待つとまた出るようになります。 ジムはスミスマシンとダンベル15kgまで、ランニングマシンとサイクルマシンその他なのでライトウェイトで高レップのトレーニングは出来ます。 サウナが併設されてますが行った時は調整中との事でしたが暫く使ってない感じでしたので無いと思った方が良いです。 場所はハノイ旧市街から結構離れてます。バスだと近くのバス停から14番で30分程度で7,000D、タクシーだと15分程度で80,000Dです。ちなみにノイバイ国際空港から7番バスで8,000D（一時間程度）、タクシーで30分程度で280,000〜300,000Dです。 リバーサイドと謳ってますが実際の“リバー”はヘドロ等による汚水が目立つドブ川みたいな所です。ちなみにコンビニ等は近くに無く、Fivinartが徒歩15分程度の所（7番バス乗り場近く）にあるのでそこか、中心地で買い出しとなります。 相対的に申し上げると中国や東南アジアにあるようなホテルクラスです。 慣れている方には何でもないレベルですが、慣れていない（日本のクオリティが海外でも当たり前と思っている）方にはヒドイと思うかもしれません。。。