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Meritel Hanoi

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Photo gallery for Meritel Hanoi

A grand lobby with a high ceiling, a chandelier, a reception desk, and a seating area with a sofa and chairs. - Meritel Hanoi (Hanoi)
Property video
A luxurious lobby with a grand chandelier, a black leather sofa, and a piano. - Meritel Hanoi (Hanoi)
An outdoor bar area with a pool table, bar stools, and a bar counter. - Meritel Hanoi (Hanoi)
A rooftop swimming pool with lounge chairs and palm trees, surrounded by a modern building with large glass windows. - Meritel Hanoi (Hanoi)
Luxury
5.0 star property
9.8

Exceptional

Serene sanctuary in Old Quarter

A rooftop pool with towel service offers a refreshing escape from Hanoi's bustling Old Quarter. The hotel restaurant serves exceptional breakfast buffets with made-to-order omelets. After exploring nearby Hoan Kiem Lake, guests can indulge in Ayurvedic treatments at the Ve'hanoi Wellness & Spa.

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Double or Twin Room With Internal Window

A spacious hotel room with a large bed, a sitting area with a chair, a desk, and a vanity with a mirror.

Superior Double or Twin Room With Internal Window

9.6 out of 10
Exceptional
(17 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Room With Internal Window

A hotel room with a large bed, two bedside tables with lamps, a chair, a round table with a vase, and a framed artwork on the wall.

Deluxe Room With Internal Window

8.8 out of 10
Excellent
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Double Room

A hotel room with a large bed, a nightstand with a lamp, a dresser, and a view of the city through the window.

Junior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Double Room

A hotel room with a large bed, a desk with a chair, a vanity with a mirror, and a nightstand with a lamp.

Executive Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Meritel Suite

A hotel room with a large bed, a desk with a computer, a television, a mirror, and a bathroom visible through an open door.

Meritel Suite

7.6 out of 10
Good
(4 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Connecting Suite

A hotel room with two beds, a large mirror, a desk with a lamp, and a wall-mounted artwork.

Family Connecting Suite

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Grand Terrace

A modern living room with a blue sofa, a round coffee table with a book, a wine bottle, and a bowl of fruit.

Grand Terrace

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Old Quarter Suite

A hotel room with a large bed, a desk with a chair, a television, and a bathroom with a mirror and sink.

Old Quarter Suite

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Hanoi, Meritel Hanoi is in the city center. Travelers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or My Dinh National Stadium. Visit our Hanoi travel guide
Map
153 Hang Bong, Hoan Kiem District, Hanoi, 10000

What's nearby

  • A narrow street with old buildings, clothes hanging on a line, and a railway track.
    Train Street
    2 min walk - 0.1 miles
  • A Gothic cathedral with twin towers, a large rose window, and a cross at the top.
    St. Joseph's Cathedral of Hanoi
    5 min walk - 0.3 miles
  • A street with shops, including a pearl jewelry store and a tailor shop.
    Hang Gai Street
    8 min walk - 0.5 miles
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    8 min walk - 0.5 miles
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    12 min walk - 0.6 miles

Getting around

  • Hanoi Railway Station
    10 min walk
  • Noi Bai Intl. Airport (HAN)
    41 min drive

Restaurants

  • Ga Hanoi Cafe
    7 min walk
  • Aha Coffee
    1 min walk
  • Giao Hàng - Bánh Mì Phố
    1 min walk
  • The Hanoi Social Club
    2 min walk
  • Coffee Ga Dong Duong
    3 min walk

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  • Breakfast included
  • Spa
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (VND 250,000 per day); discounts available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 300,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Botan Bar & Dine
  • May Tre Dan Restaurant

Things to do

  • Art gallery
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Banquet hall
  • Built in 2022
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Lifeguards
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Reception hall
  • Rooftop garden
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 1000000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 300000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 550000 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: VND 250000 per day (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1000000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Meritel Hanoi have a pool?

Yes, this property has an outdoor pool.

Is Meritel Hanoi pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Meritel Hanoi?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Meritel Hanoi?

Check-out is at 11:30 AM. Late check-out is available for a fee (subject to availability).

Does Meritel Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 550000 per vehicle applies.

Where is Meritel Hanoi located?

Located in Old Quarter, this luxury hotel is within a 10-minute walk of Hang Da Market, Hoan Kiem Lake, and St. Joseph's Cathedral of Hanoi. Hanoi Old Town Night Market and Hanoi Opera House are also within 1 mi (2 km). Hanoi Railway Station is 10 minutes by foot and Hanoi Long Bien Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Meritel Hanoi Reviews

9.8

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 579 out of 659 reviews
Rating 8 - Good. 56 out of 659 reviews
Rating 6 - Okay. 12 out of 659 reviews
Rating 4 - Poor. 6 out of 659 reviews
Rating 2 - Terrible. 6 out of 659 reviews

Reviews

Verified review

10/10 Excellent

Zahra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and excellent staff!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely central hotel. Staff wonderfully helpful. Lovely breakfast.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff, beautiful decorations.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great visit, wonderful staff, accessible location.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mitava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay! Very centrally located, affordable, and really kind staff. Everyone was so welcoming and helpful, especially Mike who helped us a lot during our trip. Thank you!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Eusung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely service and staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is amazing! The whole staff is so attentive and so helpful! We enjoyed our stay highly!
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

Jeanette

Liked: Staff & service
Very friendly staff & nice breakfast! Great location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, great staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marco

Amazing location!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, well located, friendly and helpful staff, nice room
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very well trained, very attentive and professional.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Victor Aixuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spotless room, kind staff, good location
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful place to stay! The staff were all incredibly friendly and helpful. Ami was amazing, helping us with all kinds of things. She was invaluable to us. We had a delicious dinner at the restaurant, food was very good. We would definitely stay here again.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Deepa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and good service overall
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Bruna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, great location
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful oasis in the middle of bustling old town where you could rest after a busy day exploring Hanoi, enjoy good food and relaxing spa services. The staff is very attentive and takes care of all your needs promptly. You are greeted with a welcome tea with tropical delicacies upon arrival where a staff member introduces you to the hotel, and helps plan and arrange your stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and helpful
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Really lovely staff who cannot do enough for you, lovely rooms in a great location. Great breakfast, well definitely stay again.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always attentive and very kind. The spa is amazing!! It's a hotel I would definitely return!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, attentive and caring staff and wonderful rooms and amenities. Highly recommend this hotel and will stay again next time we are in Hanoi.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with an excellent restaurant and gym!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

john antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, especially Paul Went above and beyond to help us with our short but sweet stay in Hanoi
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Lisa

The hotel has a great location in the Old Quarter, very walkable to many restaurants and sites.
Stayed 4 nights in Dec 2025