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Lancaster Hanoi Service Apartment

Property class: 4.5

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Photo gallery for Lancaster Hanoi Service Apartment

A modern hotel lobby with a stone wall, a sign for a gym and spa, and a red fire extinguisher. - Lancaster Hanoi Service Apartment (Hanoi)
A modern rooftop lounge with wicker furniture, a round table, and large windows offering a city view. - Lancaster Hanoi Service Apartment (Hanoi)
A modern indoor pool with clear views of the city, large windows, and comfortable seating areas. - Lancaster Hanoi Service Apartment (Hanoi)
A hotel with a modern facade, a covered entrance, and signage for 'Saint-Honoré' and 'Lancaster'. - Lancaster Hanoi Service Apartment (Hanoi)
A restaurant with wooden tables and chairs, hanging wicker lamps, and a bamboo wall. - Lancaster Hanoi Service Apartment (Hanoi)
A playground, a library, and dry cleaning/laundry services are just a few of the amenities provided at Lancaster Hanoi Service Apartment. For some rest and relaxation, visit the sauna or steam room, and indulge in a manicure/pedicure or a massage. Free in-room WiFi is available to all guests, along with a gym and a restaurant.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Studio

Standard Studio | In-room safe, desk, laptop workspace, iron/ironing board

Standard Studio

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | In-room safe, desk, laptop workspace, iron/ironing board

Standard Apartment, 2 Bedrooms

  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Apartment, 3 Bedrooms, City View

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Apartment, 3 Bedrooms, City View

  • City view
  • 170 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 Queen Beds
  • Free WiFi

View all photos for Standard Apartment, 3 Bedrooms

In-room safe, desk, laptop workspace, iron/ironing board

Standard Apartment, 3 Bedrooms

  • Lake view
  • 126 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds
  • Free WiFi

View all photos for Deluxe Apartment, 4 Bedrooms, City View

Deluxe Apartment, 4 Bedrooms, City View | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Apartment, 4 Bedrooms, City View

  • City view
  • 180 sq m
  • 4 bedrooms
  • Sleeps 7
  • 3 Queen Beds and 1 Large Twin Bed
  • Free WiFi

View all photos for Deluxe Apartment, 2 Bedrooms, City View

Deluxe Apartment, 2 Bedrooms, City View | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Apartment, 2 Bedrooms, City View

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Luxury Apartment, City View

Luxury Apartment, City View | In-room safe, desk, laptop workspace, iron/ironing board

Luxury Apartment, City View

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

APARTMENT TWO BEDROOMS

  • Sleeps 10
  • Free WiFi

APARTMENT THREE BEDROOMS

  • Sleeps 10
  • Free WiFi

APARTMENT DELUXE THREE BEDROOM

  • Sleeps 10
  • Free WiFi

About the neighborhood

Giang Vo, a neighborhood in Hanoi, is home to Lancaster Hanoi Service Apartment. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. Visit our Hanoi travel guide
View more Aparthotels in Hanoi
Map
20 Nui Truc Street, Giang Vo Ward, Ba Dinh District, Hanoi, 10000

What's nearby

  • A person with a bicycle and a large bouquet of flowers on the ground.
    Van Phuc Diplomatic Corps
    3 min walk - 0.2 miles
  • A grand building with a symmetrical facade, a central decorative panel, and two red flags.
    US Embassy
    15 min walk - 0.8 miles
  • A cityscape with a prominent tall skyscraper, dense urban buildings, and a mix of residential and commercial structures.
    Lotte Center Hanoi
    15 min walk - 0.8 miles
  • A large building with columns, surrounded by well-maintained gardens and trees.
    Ho Chi Minh Mausoleum
    4 min drive - 1.0 mile
  • Embassy of Japan
    12 min walk - 0.7 miles

Getting around

  • Cát Linh Station
    7 min walk
  • Hanoi Railway Station
    9 min drive
  • Noi Bai Intl. Airport (HAN)
    35 min drive

Restaurants

  • 岡ちゃん食堂
    1 min walk
  • Cơm Gà Bà Buội
    2 min walk
  • The Camorra Beer Entertainment
    1 min walk
  • Blue Eyes Karaoke
    7 min walk
  • Polygon Music
    2 min walk

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  • Kitchen
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Property amenities

Pool/Spa

  • Indoor pool
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Playground

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Paper towels
  • Refrigerator
  • Rice cooker
  • Spices
  • Stovetop
  • Tea bags/instant coffee

Dining

  • Daily local cuisine breakfast available 6:00 AM to 10:00 AM for a fee: VND 188,000 for adults and VND 188,000 for children
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 40-inch LCD TV with cable channels
  • Library

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washing machine

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Hardwood flooring in room
  • No elevator
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Porter/bellhop
  • Safe
  • Safe at front desk

Things to do

  • Billiards/pool table
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 27 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately VND 188000 for adults and VND 188000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators

Frequently asked questions

Does Lancaster Hanoi Service Apartment have a pool?

Yes, this property has an indoor pool.

Is Lancaster Hanoi Service Apartment pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Lancaster Hanoi Service Apartment?

Check-in begins at 2:00 PM.

What time is check-out at Lancaster Hanoi Service Apartment?

Check-out is at noon.

Where is Lancaster Hanoi Service Apartment located?

Located in Giang Vo, this luxury aparthotel is 0.2 mi (0.4 km) from Van Phuc Diplomatic Corps and 2.2 mi (3.5 km) from Hoan Kiem Lake. Embassy of the Republic of the Union of Myanmar and Embassy of Brunei Darussalam are also within 10 minutes. Cát Linh Station is 7 minutes by foot and La Thành Station is 19 minutes.

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Reviews

Lancaster Hanoi Service Apartment Reviews

8.8

Excellent

8.4

Cleanliness

6.0

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 10 out of 18 reviews
Rating 8 - Good. 5 out of 18 reviews
Rating 6 - Okay. 3 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

Reviews

Verified review

10/10 Excellent

Kris

Liked: Cleanliness, property conditions & facilities, communication
Safe, clean, easy access and good location for Grab pick up and drop offs. Staff are very attentive and looked after us well.
Stayed 6 nights in Sep 2025
Verified review

6/10 Okay

Danielle

Liked: Amenities
Disliked: Property conditions & facilities
Stayed at the Lancaster for 4 nights. There was construction outside which was made it very noisy, the power cut and there was no communication until we contacted reception. The water was also leaking out from the shower. Although, overall it is a very spacious hotel with A LOT of cupboards and amenities.
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Edwin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place to stay for long term! Would recommend
Stayed 14 nights in Nov 2025
Verified review

8/10 Good

Mushegh

Liked: Cleanliness, property conditions & facilities, communication
The staff was great, very flexible, kind.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

LIBERTY

Liked: Cleanliness, room comfort

Vey good

The places is nice and spacious and clean.
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Luciano

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities, communication
The apartment was massive and comfortable but the building facilities like the pool are below average. Location is ok but hard to walk around and limited for a tourist.
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Nicolas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hôtel très spacieux, accès gratuit à une piscine incroyable. Quartier très vivant avec beaucoup de restaurant à proximité. Propre mais certains aspects mérite un rafraîchissement.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

YUNMI

Liked: Cleanliness, room comfort
Disliked: Communication
수영장이용때문에 방문하였음. 방문 하루전에 온수풀인지 확인하였고 체크인 후에 수영장 층수를 문의하는 전화통화에도 이용가능하다했음. 막상 수영장에 갔을 때에는 관리시간이라 아용하지못한다고하였음. 리셉션 확인하였다하니 이용하라하는데 너무 추웠고 온수는 나오지않는다고함. 실내 수영장임에도 너무 추웠고 수영장이용하러간 아이들은 울음이 터졌다. 어른도 견딜 수 없는 추위에 화가났다. 실망이다.
Stayed 1 night in Dec 2020
Verified review

8/10 Good

Nik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Comfort and value for money

Lancaster is value for money for business travellers. The right price with plenty of apartment space. The location is also perfect with a very lively street right in front. I had no issues except for a weird smell in the corridor of the room lobby.
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いつも快適に過ごせます。
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Vin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
단체가 사용하기에 좋은 숙소 시내와도 가깝고 주변에 롯데리아 반미 쌀국수 가게들도 있고 로컬스러운 분위기가 여행의 기분을 한층 높여줍니다
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

jung hun

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

서비스 좋음

일본 기업이 제공하는 서비스라 전반적으로 좋습니다. 수영장. 사우나도 좋습니다. 하지만 바퀴벌레가 가끔 나옵니다. 주의하세요
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean places. Staff are very helpful
Stayed 3 nights in Jul 2019
Verified review

10/10 Excellent

Ed

Stayed 15 nights in Jul 2026
Verified review

10/10 Excellent

Edwin

Stayed 14 nights in Mar 2026
Verified review

6/10 Okay

Karina

Disliked: Cleanliness
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019