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JM Marvel Hotel & Spa

Property class: 4

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Photo gallery for JM Marvel Hotel & Spa

A rooftop bar with a circular seating area, surrounded by palm trees and city views. - JM Marvel Hotel & Spa (Hanoi)
A hotel entrance with a wrought iron gate, a chandelier, and a sign reading "JM Marvel Hotel & Spa". - JM Marvel Hotel & Spa (Hanoi)
A person holding a tray with a cake and a drink, standing in a lush, green indoor environment. - JM Marvel Hotel & Spa (Hanoi)
The entrance to JM Marvel Hotel & Spa, featuring a grand entrance with steps, a chandelier, and potted plants. - JM Marvel Hotel & Spa (Hanoi)
A hotel entrance with a black iron gate, a potted plant, and a chandelier. - JM Marvel Hotel & Spa (Hanoi)
Near St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, JM Marvel Hotel & Spa provides a free breakfast buffet, a free daily manager's reception, and a coffee shop/cafe. Indulge in a facial, a body treatment, and a massage at the onsite spa. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Cozy Double Room

A bedroom with a large bed, a bedside table, a chair, a mirror, and a window.

Deluxe Cozy Double Room

9.4 out of 10
Exceptional
(15 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

A bedroom with a large bed, a bedside table, a dresser, and a vanity with a mirror.

Junior Room

9.4 out of 10
Exceptional
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Cozy Room

A hotel room with a large bed, a desk with a chair, a vanity, and a mirror.

Family Cozy Room

9.4 out of 10
Exceptional
(11 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite

A modern hotel room with a large bed, a sofa, a nightstand, a lamp, and a view of the city through the window.

Suite

10.0 out of 10
Exceptional
(11 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Marvel Balcony

A hotel room with a bed, a small table with a bottle and flowers, a balcony with a palm tree, and a city view at dusk.

Marvel Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

A hotel room with two beds, a sofa, and a small table.

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Honeymoon Suite

A hotel room with a large bed, a sofa, a nightstand with a lamp, and a view of the city through the window.

Honeymoon Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Marvel Balcony

A bedroom with a four-poster bed, a sofa, a small table, and a view of the outdoors.

Honeymoon Marvel Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Cozy Twin Room

A bedroom with a large bed, a desk, and a chair.

Deluxe Cozy Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Hanoi, JM Marvel Hotel & Spa is in the city center. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. Visit our Hanoi travel guide
Map
16 Hang Da Street, Hoan Kiem, Hanoi, 100000

What's nearby

  • A street with shops, including a pearl jewelry store and a tailor shop.
    Hang Gai Street
    5 min walk - 0.3 miles
  • A Gothic cathedral with twin towers, a large rose window, and a cross at the top.
    St. Joseph's Cathedral of Hanoi
    5 min walk - 0.3 miles
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    7 min walk - 0.4 miles
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    8 min walk - 0.5 miles
  • A stage with performers in costumes, a water feature, and a dark background.
    Thang Long Water Puppet Theatre
    8 min walk - 0.5 miles

Getting around

  • Cát Linh Station
    3 min drive
  • Hanoi Railway Station
    14 min walk
  • Noi Bai Intl. Airport (HAN)
    23 min drive

Restaurants

  • Bún Chả Đắc Kim
    2 min walk
  • Mỳ Phố
    3 min walk
  • Coffee 26
    1 min walk
  • Phở bò Hàng Da
    1 min walk
  • Cloud Sky Bar
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Full-service spa

Family friendly

  • Free babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • Facials
  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Designated smoking areas
  • Reception hall

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: USD 20.8 per vehicle (one way)
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Set meals are served in guestrooms only (no menus or public dining)

Frequently asked questions

Is JM Marvel Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

JM Marvel Hotel & Spa doesn't offer parking.

What time is check-in at JM Marvel Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at JM Marvel Hotel & Spa?

Check-out is at noon.

Does JM Marvel Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 20.8 per vehicle applies.

Where is JM Marvel Hotel & Spa located?

Located in Old Quarter, this spa hotel is within a 10-minute walk of Vietnam National Tuong Theatre, Hoan Kiem Lake, and St. Joseph's Cathedral of Hanoi. Hanoi Old Town Night Market and Hanoi Opera House are also within 1 mi (2 km). Hanoi Railway Station is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

JM Marvel Hotel & Spa Reviews

9.8

Exceptional

9.8

Cleanliness

9.4

Location

10

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 786 out of 910 reviews
Rating 8 - Good. 89 out of 910 reviews
Rating 6 - Okay. 26 out of 910 reviews
Rating 4 - Poor. 4 out of 910 reviews
Rating 2 - Terrible. 5 out of 910 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, clean room, nice breakfast and kind staff.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and all the amenities are excellent. More importantly, the staff, the front desk and those at the canteen are very courteous and made us feel very welcome. The breakfast is very excellent. Although they are fully booked, they accommodated our request for a late check-out. definitely will come back and highly recommend JM Marvel to my friends who will be visiting Hanoi.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this property so much so have booked it again for next year. Wonderful staff including Miss Chan who went above and beyond to ensure we were comfortable with everything Hanoi has to offer. Very beautiful rooms ( had a balcony room) Nice roof top bar and plenty of variety at Breakfast.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had 3 nights here and I was really happy. Firstly it was so lovely to have a hotel with a great mattress and pillows. The staff are all amazing. Very friendly and helpful. The breakfast was really good too. It is always nice when the cook makes the eggs fresh. I would not hesitate to book this hotel again.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay in the heart of the Old Quarter. Location was perfect for exploring, and the restaurant was excellent. Most importantly, the staff’s hospitality was exceptional. The entire staff was incredibly warm, attentive, and helpful, going above and beyond. A special thank you to Jason who was immensely helpful throughout our stay. Highly recommended!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. The room was very comfortable and well thought out. Good quality mattress. Lots of choice for breakfast. Great location. The staff are extremely attentive. Lyly, in particular, went to great lengths to help me make the most of my visit to Hanoi.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge was incredibly helpful for planning and booking activities.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful & tentitive
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never felt so welcomed and taken care of in all my traveling days!!! The staff is impeccable, and attention to details and made it even more special on my bday as they tried to surprise me in decorating the room.. I’m glad I rebooked with them when I got back from my ha long bay cruise! And the room was fully decked out in decoration and fruits with greetings! I was able to shower and get ready for my late night flight which was a great touch! The breakfast 10/10. I would have 2 bowls of pho every single time! I wish I can take them all home! I am so touched by their daily gestures! Celia made sure I was well taken care of and kept in touch via WhatsApp! She’s beautiful and welcoming! The location?— I could walk everywhere, so convenient! Will rebook over and over again!! Go JM!!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff were attentive and the room did what it needed to do. Was a good experience
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone I encountered was exceptional-respectful, kind and happy. I love this place and will return. I asked the front desk Receptionist to send money to my Tailor and she did. She was very helpful. The breakfast buffet staff was also very caring. She said they had pho and brought it to our table after we ordered it. We enjoyed our stay very much. The place was convenient to everywhere. The value was worth it!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel at a very good location. Buffet breakfast was good and very not crowded. Had dinner at the hotel resturant and it was delicious. Best thing about the hotel is the staff, very helpful and polite. Special thanks to Trang Nguyen for helping us and arranging a private car to Nihn Binh.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding from start to finish - everything about the hotel was faultless and such value for money. Its boutique nature gives way more attention than a huge expensive Intercontinental Hotel or similar could give. Surprised me just how great a smaller hotel is - when I return, I will book again. The restaurant and rooftop bar are fantastic BTW in fact, the restaurant food was better than the one Michelin star Tam Vi in Hanoi!
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Really great and thoughtful service. Rooms are neat too and the hotel location is quite convenient.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant classic hotel in downtown Hanoi. Friendly staff available at all hours. Very nice breakfast and super friendly staff. Highly recommended!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastisk personal. Outstanding staff.
Great staff and a nice hotel
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. First time in a hotel room without window but allover a great trip and experience. Nice and gentle staff that help you with everything.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Clean room, incredibly helpful and kind staff, good breakfast with a variety of different foods.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Staff was great especially Jayce! Great location too.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly staff, good breakfast selection, good location, would definitely return here in the near future
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic hotel. We loved all aspects of the hotel from location, breakfast, and the amazing service we got from the staff. We will be back 10/10 Special thank you to Trang Nguyen 🙏
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel experience. All of the staff were attentive and kind, providing us with personalized recommendations and catering to all of our needs promptly and politely. Highly recommend to stay here!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this hotel. The staff is amazing going above and beyond surprising us with birthday gift and decoration. Very attentive and kind. Room is very comfortable and clean. Delicious breakfast with good variety and fresh food every day. I would stay here again.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel ,very near to all shopping places!
Stayed 1 night in Jun 2025