See all properties

JM Marvel Hotel & Spa

Property class: 4
Downtown Hanoi's upscale retreat combines warm hospitality with thoughtful amenities, from complimentary manager's reception to rejuvenating spa treatments

Choose dates to view prices

Photo gallery for JM Marvel Hotel & Spa

A grand staircase with black railings leading to a hotel entrance. - JM Marvel Hotel & Spa (Hanoi)
A rooftop bar with a circular seating area, surrounded by palm trees and city views. - JM Marvel Hotel & Spa (Hanoi)
A hotel entrance with a black iron gate, a potted plant, and a chandelier. - JM Marvel Hotel & Spa (Hanoi)
A hotel entrance with a wrought iron gate, a chandelier, and a sign reading "JM Marvel Hotel & Spa". - JM Marvel Hotel & Spa (Hanoi)
The entrance to JM Marvel Hotel & Spa, featuring a grand entrance with steps, a chandelier, and potted plants. - JM Marvel Hotel & Spa (Hanoi)
JM Marvel Hotel & Spa in Hanoi's historic center offers a refined sanctuary. Enjoy daily manager's reception, professional massages, and convenient refreshments at the coffee shop and bar between visits to St. Joseph's Cathedral and the Old Town Night Market.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Cozy Double Room

A bedroom with a large bed, a bedside table, a chair, a mirror, and a window.

Deluxe Cozy Double Room

9.4 out of 10
Exceptional
(15 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Room

A bedroom with a large bed, a bedside table, a dresser, and a vanity with a mirror.

Junior Room

9.4 out of 10
Exceptional
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Cozy Room

A hotel room with a large bed, a desk with a chair, a vanity, and a mirror.

Family Cozy Room

9.4 out of 10
Exceptional
(10 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Suite

A modern hotel room with a large bed, a sofa, a nightstand, a lamp, and a view of the city through the window.

Suite

10.0 out of 10
Exceptional
(11 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Marvel Balcony

A hotel room with a bed, a small table with a bottle and flowers, a balcony with a palm tree, and a city view at dusk.

Marvel Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite

A hotel room with two beds, a sofa, and a small table.

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Honeymoon Suite

A hotel room with a large bed, a sofa, a nightstand with a lamp, and a view of the city through the window.

Honeymoon Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Honeymoon Marvel Balcony

A bedroom with a four-poster bed, a sofa, a small table, and a view of the outdoors.

Honeymoon Marvel Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Cozy Twin Room

A bedroom with a large bed, a desk, and a chair.

Deluxe Cozy Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Hanoi, JM Marvel Hotel & Spa is in the city center. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. Visit our Hanoi travel guide
Map
16 Hàng Da Street, Hoan Kiem, Hanoi, 100000

What's nearby

  • A street with shops, including a pearl jewelry store and a tailor shop.
    Hang Gai Street
    5 min walk - 0.3 miles
  • A Gothic cathedral with twin towers, a large rose window, and a cross at the top.
    St. Joseph's Cathedral of Hanoi
    5 min walk - 0.3 miles
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    7 min walk - 0.4 miles
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    8 min walk - 0.5 miles
  • A shopping mall with a central fountain, multiple floors, and various shops.
    Dong Xuan Market
    10 min walk - 0.6 miles

Getting around

  • Hanoi Railway Station
    14 min walk
  • Noi Bai Intl. Airport (HAN)
    23 min drive

Restaurants

  • mr Bay miền Tây
    1 min walk
  • Phở Gà Nguyệt
    3 min walk
  • Mỳ Phố
    3 min walk
  • Thái Đạt - Đồ Nướng Trung Hoa
    3 min walk
  • Bún Chả Đắc Kim
    2 min walk

Similar properties

Minerva Suite with Outdoor Jacuzzi | Terrace/patio
Minerva Premium Hotel
Old Quarter
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
10.0 out of 10, Exceptional, 243 reviews
Minerva Premium Hotel
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Full-service spa

Family friendly

  • Free babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • Facials
  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Designated smoking areas
  • Reception hall

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20.8 per vehicle (one way)
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Set meals are served in guestrooms only (no menus or public dining)

Frequently asked questions

Is JM Marvel Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

JM Marvel Hotel & Spa doesn't offer parking.

What time is check-in at JM Marvel Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at JM Marvel Hotel & Spa?

Check-out is at noon.

Does JM Marvel Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 20.8 per vehicle applies.

Where is JM Marvel Hotel & Spa located?

Located in Old Quarter, this spa hotel is within a 10-minute walk of Vietnam National Tuong Theatre, Hoan Kiem Lake, and St. Joseph's Cathedral of Hanoi. Hanoi Old Town Night Market and Hanoi Opera House are also within 1 mi (2 km). Hanoi Railway Station is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

JM Marvel Hotel & Spa Reviews

9.8

Exceptional

9.8

Cleanliness

9.4

Location

10

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 767 out of 891 reviews
Rating 8 - Good. 89 out of 891 reviews
Rating 6 - Okay. 26 out of 891 reviews
Rating 4 - Poor. 4 out of 891 reviews
Rating 2 - Terrible. 5 out of 891 reviews

Reviews

Verified review

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful & tentitive
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge was incredibly helpful for planning and booking activities.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Munish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel at a very good location. Buffet breakfast was good and very not crowded. Had dinner at the hotel resturant and it was delicious. Best thing about the hotel is the staff, very helpful and polite. Special thanks to Trang Nguyen for helping us and arranging a private car to Nihn Binh.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Vaniece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff were attentive and the room did what it needed to do. Was a good experience
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding from start to finish - everything about the hotel was faultless and such value for money. Its boutique nature gives way more attention than a huge expensive Intercontinental Hotel or similar could give. Surprised me just how great a smaller hotel is - when I return, I will book again. The restaurant and rooftop bar are fantastic BTW in fact, the restaurant food was better than the one Michelin star Tam Vi in Hanoi!
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Leni-ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastisk personal. Outstanding staff.
Great staff and a nice hotel
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Michelle Lois

Liked: Cleanliness, staff & service, amenities
Really great and thoughtful service. Rooms are neat too and the hotel location is quite convenient.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Lamont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant classic hotel in downtown Hanoi. Friendly staff available at all hours. Very nice breakfast and super friendly staff. Highly recommended!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ylva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. First time in a hotel room without window but allover a great trip and experience. Nice and gentle staff that help you with everything.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this hotel. The staff is amazing going above and beyond surprising us with birthday gift and decoration. Very attentive and kind. Room is very comfortable and clean. Delicious breakfast with good variety and fresh food every day. I would stay here again.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Madison

Liked: Cleanliness
Staff was great especially Jayce! Great location too.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic hotel. We loved all aspects of the hotel from location, breakfast, and the amazing service we got from the staff. We will be back 10/10 Special thank you to Trang Nguyen 🙏
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Clean room, incredibly helpful and kind staff, good breakfast with a variety of different foods.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel experience. All of the staff were attentive and kind, providing us with personalized recommendations and catering to all of our needs promptly and politely. Highly recommend to stay here!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Priya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The room and bathroom were clean and the shower pressure was great! It was nice to come back to a comfortable bed after a long day of outings. The hotel is located in the heart of old quarter and everything is within walking distance. The hotel spa offers a “head spa” which includes a head massage and hair wash , and was nothing like I had experienced before. We were also picked up from the airport for around $25. Thank you JM Marvel for your hospitality!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Raju

Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly staff, good breakfast selection, good location, would definitely return here in the near future
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our personal concierge Trang Nguyen made this a vacation we will never forget. Her attention to detail, follow up with our excursion, daily checking with us to make sure everything was going as planned, suggestions for places to shop and eat and her genuine compassion made even the smallest mishaps enjoyable. At one point her service brought us to tears of joy. JM Marvel is very fortunate to have Trang on their staff.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was lovely. We enjoyed the rooftop bar and the friendly service from all of the staff, especially Trang Nguyen. And the breakfast was delicious. We would stay here again.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are very kind and attentive -Especially the front desk. They genuinely care for you and will be happy to accommodate and give any suggestions for restaurants, entertainment, and whatever it is you’re looking for. Overall the rooms are clean and the breakfast buffet is delicious and convenient. We’ve also tried their rooftop bar and their drinks are very good! They take the time to explain the drinks and there is even a happy hour! We wish we could have stayed here longer.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Gordon

Liked: Cleanliness, amenities, property conditions & facilities
Staff are all great and accommodating. The location is walking distance to restaurants, attractions and nightlife. Highly recommend this place.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Fabio A

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for few days and we received an amazing attention from the staff, in particular with Lee who constantly helped us to find the best choices, recommending places, booking transportation for us. She stayed in contact with us and followed up closely, even when our flight was cancelled due to the conflict in Middle East she was communicating with us making sure we arrived safe at home. Thank you to all the staff who made our stay truly wonderful
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Amitakumari

Liked: Cleanliness, property conditions & facilities
The room was really clean. Staff were really helpful, friendly.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Nenita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel ,very near to all shopping places!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Derrith

Liked: Cleanliness, staff & service, amenities
Excellent awesome everything was perfect! Staff very helpful breakfast also great! Location central perfect for walking to all sites😍
Stayed 3 nights in Nov 2025