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Holiday Suites Hotel & Spa

Property class: 3

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Photo gallery for Holiday Suites Hotel & Spa

Junior Double Room | Balcony view - Holiday Suites Hotel & Spa (Hanoi)
Minibar, WiFi (free), bed sheets - Holiday Suites Hotel & Spa (Hanoi)
Reception - Holiday Suites Hotel & Spa (Hanoi)
Restaurant - Holiday Suites Hotel & Spa (Hanoi)
Exterior - Holiday Suites Hotel & Spa (Hanoi)
Close to Hanoi Old Town Night Market and Hoan Kiem Lake, Holiday Suites Hotel & Spa provides a coffee shop/cafe, dry cleaning/laundry services, and a restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a snack bar/deli.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Double Room

Superior Double Room | Minibar, WiFi (free), bed sheets

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, WiFi (free), bed sheets

Deluxe Double or Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Honeymoon Double Room

Honeymoon Double Room | Minibar, WiFi (free), bed sheets

Honeymoon Double Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Triple Room

Family Triple Room | Minibar, WiFi (free), bed sheets

Family Triple Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Family Quadruple Room

Family Quadruple Room | Minibar, WiFi (free), bed sheets

Family Quadruple Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds
  • Free WiFi

View all photos for Junior Double Room

Junior Double Room | Minibar, WiFi (free), bed sheets

Junior Double Room

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Minibar, WiFi (free), bed sheets

Standard Double Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Old Quarter neighborhood, Holiday Suites Hotel & Spa is connected to the convention center. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or My Dinh National Stadium. Visit our Hanoi travel guide
Map
5 Nguyen Sieu, Hoan Kiem, Hanoi, 10000

What's nearby

  • A crowded street market at night with people shopping and socializing.
    Ta Hien Street
    1 min walk - 0.1 miles
  • A bustling street scene with a traditional archway, motorcycles, and various shops.
    Quan Chuong Gate
    2 min walk - 0.1 miles
  • A shopping mall with a central fountain, multiple floors, and various shops.
    Dong Xuan Market
    3 min walk - 0.2 miles
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    7 min walk - 0.4 miles
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    8 min walk - 0.5 miles

Getting around

  • Hanoi Long Bien Station
    5 min drive
  • Cát Linh Station
    5 min drive
  • Noi Bai Intl. Airport (HAN)
    38 min drive

Restaurants

  • 1900 LE THÉÂTRE
    4 min walk
  • Tom's Bar
    3 min walk
  • hoang's restaurant
  • Madam Tran Restaurant
    2 min walk
  • Sinh Tố 22 Mã Mây
    2 min walk

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Royal Signature Hotel Hanoi
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  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 2,071 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Thuan's Cuisine

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 340500.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 650000 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: VND 340500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Holiday Suites Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Holiday Suites Hotel & Spa?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Holiday Suites Hotel & Spa?

Check-out is at noon.

Does Holiday Suites Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 650000 per vehicle applies.

Where is Holiday Suites Hotel & Spa located?

Located in Old Quarter, this hotel is within a 10-minute walk of Quan Chuong Gate, Hoan Kiem Lake, and Hanoi Old Town Night Market. St. Joseph's Cathedral of Hanoi and West Lake are also within 1 mi (2 km). Hanoi Railway Station is 26 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Suites Hotel & Spa Reviews

7.8

Good

8.8

Cleanliness

7.0

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 3 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

Reviews

Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Breakfast is nice.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Big room with great AV and amazing host

The staff were soooo nice and took care of us. He was genuinely nice and not nice just for tips. Stayed there twice.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Signe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good experience. The staff were so nice and helpful. Good beds and very close to everything in Hanoi
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Signe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good! We ended up staying at this hotel 3 times on our travel. We tried 3 different rooms. All very good.
Stayed 2 nights in Jan 2024
Verified review

6/10 Okay

Marzieh Boroujeni

Helt normalt tre stjerner hotell. Midt i sentrum med mye folk og trafikk. Spennende å oppleve dette også. Koselig personale og hjelpsomme. Til og med de bestilte taxi til meg gjennom internett for å være billig for meg. Det likte jeg veldig. Rommet jeg fikk var ganske stor og selvom var vindu mot gata med mye lyd og lukte steike mat fra gata, men jeg klarte å holder ut 8 dager. Prisen var grei. Selv om kom til en annen hotell med en 100 kroner dyrere men veldig flott hotell. Vil du være i sentrum, billig hotell er dette rent og passer fint. Takk til de hyggelige personale.
Stayed 3 nights in Nov 2023
Verified review

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Verified review

2/10 Terrible

Kaisei

Stayed 3 nights in Feb 2023