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Heritage Ham Long Hotel & Spa

4.5 star property
Luxury hotel with 2 restaurants and free breakfast

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Near Hanoi Opera House and Hoan Kiem Lake, Heritage Ham Long Hotel & Spa provides a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to spa services, such as a deep-tissue massage, a body treatment, or a body wrap. Be sure to enjoy a meal at the two on-site restaurants. In addition to a bar and a gym, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Spa
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Junior Room No Window.

Junior Room No Window. | Minibar, in-room safe, desk, iron/ironing board

Junior Room No Window.

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Hair dryer
Bidet
Private bathroom
Designer toiletries
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room with Internal Window

Deluxe Room with Internal Window | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room with Internal Window

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Hair dryer
Bidet
Private bathroom
Designer toiletries
Coffee/tea maker
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room Open Window

Premier Room Open Window | Minibar, in-room safe, desk, iron/ironing board

Premier Room Open Window

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Hair dryer
Bidet
Private bathroom
Designer toiletries
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Deluxe Room City View

Premium Deluxe Room City View | Minibar, in-room safe, desk, iron/ironing board

Premium Deluxe Room City View

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Hair dryer
Bidet
Private bathroom
Designer toiletries
Coffee/tea maker
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Connecting Room

Family Connecting Room | Minibar, in-room safe, desk, iron/ironing board

Family Connecting Room

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Hair dryer
Bidet
Private bathroom
Designer toiletries
Coffee/tea maker
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Kitchen Studio Open Window

Kitchen Studio Open Window | Minibar, in-room safe, desk, iron/ironing board

Kitchen Studio Open Window

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Smart TV
Hair dryer
Bidet
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, desk, iron/ironing board

Standard Triple Room

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Hair dryer
Bidet
Private bathroom
Designer toiletries
Coffee/tea maker
  • 30 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Balcony Deluxe Room City View

Balcony Deluxe Room City View | Minibar, in-room safe, desk, iron/ironing board

Balcony Deluxe Room City View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Smart TV
Hair dryer
Bidet
Private bathroom
Designer toiletries
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Heritage Room

Heritage Room | Minibar, in-room safe, desk, iron/ironing board

Heritage Room

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Hair dryer
Bidet
Private bathroom
Designer toiletries
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite with Living Room Open Window

Suite with Living Room Open Window | Minibar, in-room safe, desk, iron/ironing board

Suite with Living Room Open Window

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Hair dryer
Bidet
Private bathroom
Designer toiletries
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite City View

Executive Suite City View | Minibar, in-room safe, desk, iron/ironing board

Executive Suite City View

Highlights

Air conditioning
Smart TV
Designer toiletries
Bathrobes
Hair dryer
Rainfall showerhead
Deep soaking bathtub
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Map
42-44A Ham Long Str, Hoan Kiem, Hanoi, 111000

What's nearby

  • Vietnam Women's Museum - 7 min walk - 0.4 miles
  • Hoan Kiem Lake - 10 min walk - 0.6 miles
  • Hoa Lo Prison Museum - 10 min walk - 0.6 miles
  • Hanoi Opera House - 12 min walk - 0.6 miles
  • St. Joseph's Cathedral of Hanoi - 15 min walk - 0.8 miles

Getting around

  • Hanoi Railway Station - 18 min walk
  • Noi Bai Intl. Airport (HAN) - 43 min drive

Restaurants

  • ‪Bếp Quán - ‬1 min walk
  • ‪Me&An - ‬2 min walk
  • ‪Workshop Coffee - ‬2 min walk
  • ‪Bún Chả - ‬1 min walk
  • ‪Phở trộn Trần Hưng Đạo - ‬2 min walk

About this property

Heritage Ham Long Hotel & Spa

Luxury hotel near Hoan Kiem Lake
Close to Hanoi Opera House and St. Joseph's Cathedral of Hanoi, Heritage Ham Long Hotel & Spa provides a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to spa services, such as a deep-tissue massage, a body treatment, or a body wrap. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a bar and a gym.
Other perks include:
  • A seasonal outdoor pool
  • Airport pick-up service (surcharge), smoke-free premises, and tour/ticket assistance
  • Coffee/tea in the lobby, luggage storage, and an elevator
  • 1 meeting room, a reception hall, and a water dispenser
Room features
All 100 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and bidets
  • 42-inch Smart TVs with Netflix, streaming services, and digital channels
  • Wardrobes/closets, electric kettles, and heating

Similar properties

Front of property
Hanoi Splendid Premium Hotel
  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
9.6 out of 10, Exceptional, 200 reviews
Hanoi Splendid Premium Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (VND 200,000 per day)
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 550 square feet of conference space
  • Meeting room

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Elevator
  • Hardwood flooring in room
  • Well-lit path to entrance

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of VND 1 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: VND 500000 per vehicle (maximum occupancy 3)
  • Nearby parking fee: VND 200000 per day (98 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from January to December
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Heritage Ham Long Hotel & Spa have a pool?

Yes, this property has an outdoor pool.

Is Heritage Ham Long Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Heritage Ham Long Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Heritage Ham Long Hotel & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Heritage Ham Long Hotel & Spa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of VND 500000 per vehicle applies.

Where is Heritage Ham Long Hotel & Spa located?

Located in Hoan Kiem, this luxury hotel is within a 10-minute walk of Hom Market and Hoan Kiem Lake. Hanoi Opera House and St. Joseph's Cathedral of Hanoi are also within 1 mi (2 km). Hanoi Railway Station is 18 minutes by foot.

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