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Hanoi Crystal Hotel

3.5 star property
Family-friendly hotel with a restaurant connected to the convention center in Hanoi

Choose dates to view prices

Photo gallery for Hanoi Crystal Hotel

Lobby
International cuisine
Lobby
Triple Room (With Large Window) | 1 bedroom, free minibar items, desk, soundproofing
32-inch LCD TV with cable channels, TV
Hanoi Crystal Hotel is steps from Hoan Kiem Lake. Explore Hanoi Old Town Night Market and Thang Long Water Puppet Theatre nearby. Relax on the tranquil terrace or enjoy international dishes with local ingredients at the restaurant.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room (With Window)

Superior Room (With Window) | 1 bedroom, free minibar items, desk, soundproofing

Superior Room (With Window)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Minibar (some free items)
LCD TV
Separate bedroom
Bathrobes
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room (Late Check Out till 2:00pm)

1 bedroom, free minibar items, desk, soundproofing

Deluxe Room (Late Check Out till 2:00pm)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Minibar (some free items)
LCD TV
Rollaway/extra beds
Separate bedroom
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Family Room

1 bedroom, free minibar items, desk, soundproofing

Family Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Minibar (some free items)
LCD TV
Separate bedroom
  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 2 Double Beds

View all photos for Triple Room (With Large Window)

1 bedroom, free minibar items, desk, soundproofing

Triple Room (With Large Window)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Minibar (some free items)
LCD TV
Separate bedroom
Separate bathtub and shower
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

About the neighborhood

Map
No. 9A, Hang Thung Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Hoan Kiem Lake - 3 min walk - 0.2 miles
  • Thang Long Water Puppet Theatre - 5 min walk - 0.3 miles
  • Hanoi Old Town Night Market - 7 min walk - 0.4 miles
  • Hanoi Opera House - 12 min walk - 0.7 miles
  • St. Joseph's Cathedral of Hanoi - 13 min walk - 0.7 miles

Getting around

  • Hanoi Long Bien Station - 17 min walk
  • Noi Bai Intl. Airport (HAN) - 37 min drive

Restaurants

  • ‪La Bevie Hotel 34 Hàng Tre - ‬1 min walk
  • ‪Bún Ngan 87 Nguyễn Hữu Huân - ‬1 min walk
  • ‪Nhạc Cafe - Music Cafe - ‬1 min walk
  • ‪Dung Phuc 40 Hang Tre - ‬1 min walk
  • ‪Aha Cafe - ‬1 min walk

About this property

Hanoi Crystal Hotel

Family-friendly hotel near Hoan Kiem Lake
Close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Hanoi Crystal Hotel provides a terrace, shopping on site, and a coffee shop/cafe. Be sure to enjoy a meal at the on-site international cuisine restaurant. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Bike rentals, a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, babysitting (surcharge), and luggage storage
  • A TV in the lobby, tour/ticket assistance, and a 24-hour front desk
Room features
All guestrooms at Hanoi Crystal Hotel offer comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like separate sitting areas and bathrobes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch LCD TVs with premium channels
  • Separate sitting areas, refrigerators, and on-request microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge) on request
  • Train station pick-up shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Shopping
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: VND 225000
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
Late check-out fee: VND 225000
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 720000 per vehicle (roundtrip)
  • Early check-in fee: VND 225000 (subject to availability)
  • Late check-out fee: VND 225000 (subject to availability)
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hanoi New Star Hotel
New Star Hanoi
New Star Hotel Hanoi
Hanoi Crystal Hotel
Hanoi Crystal
Hanoi Crystal Hotel Hotel
Hanoi Crystal Hotel Hanoi
Hanoi Crystal Hotel Hotel Hanoi

Frequently asked questions

Is Hanoi Crystal Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Hanoi Crystal Hotel?

There is free parking nearby.

What time is check-in at Hanoi Crystal Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Early check-in is available for a fee of VND 225000 (subject to availability).

What time is check-out at Hanoi Crystal Hotel?

Check-out is at 12:30 PM. Late check-out is available for VND 225000 (subject to availability).

Does Hanoi Crystal Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 720000 per vehicle applies.

Where is Hanoi Crystal Hotel located?

This family-friendly Hanoi hotel is located on a river, within a 5-minute walk of The Old Quarter Gallery and Hoan Kiem Lake. Hanoi Old Town Night Market and Hanoi Opera House are also within 15 minutes. Hanoi Long Bien Station is 17 minutes by foot and Hanoi Railway Station is 24 minutes.

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