Is Hanoi Charming 2 Hotel pet-friendly?

Yes, Hanoi Charming 2 Hotel allows pets (limit 1 total).

How much is parking at Hanoi Charming 2 Hotel?

Self parking is free at this property.

Does Hanoi Charming 2 Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 400000 per vehicle applies.

Where is Hanoi Charming 2 Hotel located?

Located in the center of Hanoi, this family-friendly hotel is within a 10-minute walk of Hang Ma Street, Hoan Kiem Lake, and Hanoi Old Town Night Market. St. Joseph's Cathedral of Hanoi and West Lake are also within 1 mi (2 km). Hanoi Long Bien Station is 10 minutes by foot and Hanoi Railway Station is 20 minutes.

10/10 Excellent

Verified traveler

Mar 13, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Goodddddd. Clean and very supportive staffs. The food is always good. Especially mango juice is amazing

8/10 Good

Fernando

Feb 5, 2017

Liked: Cleanliness, staff & service, property conditions & facilities

Staff made a difference!

Simple room and simple hotel installations. But with such careful staff (specially Tracy), going above and beyond to help on everything, that make the experience at this hotel to be very nice.

10/10 Excellent

Verified traveler

Feb 1, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff was very sweet, hospitable, and helpful. Great location of old quarter and walking distance to Hoan Kiem lake and all the spectacles that surround it.

10/10 Excellent

Victor

Jan 28, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good clean hotel, all staff went out of their way to help in any way, especially front desk staff.

8/10 Good

Tkchuan, Kuala Lumpur

Jan 21, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with friendly and helpful staff.

Hotel staff very nice and friendly, room is clean, breakfast also good. They help me to prepare early breakfast for me when I check out and rushing to airport early morning.

10/10 Excellent

park, 한국

Jan 7, 2017

Liked: Staff & service, property conditions & facilities, room comfort

좋아요.

직원들이 굉장히 호의적입니다. 친절하고 도움요청시 많은 도움을 줍니다. 조식이 굉장히 맛있구요 입맛에 잘맞았습니다. 방은 깨끗하고 넓은편이긴했는데 여느 한국호텔처럼 아주 깨끗한 이불이나 이런점은 조금 부족한것같습니다. 청소상태는 좋으나 이불이나 이런것들이 완전깨끗하고 쾌적하진않은?ㅜㅜ 그래도 정말 좋았습니다 ~!

8/10 Good

zuki, 大阪

Jan 5, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

観光に便利&対応が素敵

タンロン遺跡、ホアンキエム湖などの見所に歩いて行け、食堂もたくさんある便利な場所です。従業員の皆さんが常に笑顔で対応してくれて、とても気持ちよく過ごせました。

8/10 Good

Yuji

Jan 5, 2017

Liked: Cleanliness, staff & service, room comfort

笑顔が素敵なホテル

ホテルの外観は少し古く見えましたがが部屋は綺麗にされて清掃もいきとどいており満足でした。朝食のビュッフェのメニューのレパートリーが少ないかなと思いますがスタッフも常に笑顔でツアー手配も迅速に対応してもらい素晴らしいホテルで満足しました。

8/10 Good

Tony

Jan 5, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Terrific service. Offers a fantastic breakfast-to-order. Staff helped give detailed instructions for a walking tour of Hanoi. Staff also helped change currencies and book our tour to Halong Bay (albeit we weren't impressed by the tour provider, Viola Cruise.) Location is situated in the old center of Hanoi, perfect if you're a tourist. Room was okay, not great, but very reasonable given the price point.

10/10 Excellent

Michael

Jan 3, 2017

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Tobias

Jan 1, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Super hotel with great people!

10/10 Excellent

amanda

Dec 30, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

The staff at this hotel were amazing nothing was a problem breakfast was great they helped sort a lot of small problems for us

10/10 Excellent

Mani

Dec 30, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Service!

We checked in late and the hotel staff was amazing from get go! If we had any problems, they were solved within minutes! Breakfast was great with lots of options to choose from. I highly recommend it.

10/10 Excellent

Verified traveler

Dec 27, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice hotel

highly recommend - good location, friendly staff and clean rooms!

10/10 Excellent

Verified traveler

Dec 27, 2016

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Verified traveler

Dec 27, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay in the Old Quarter

This is the perfect accommodation in Hanoi's Old Quarter - from the moment our taxi pulled up to the front door we felt very welcomed by the helpful staff. They provided great information about where to go in our limited time and let us store our bags before our room was ready for check-in. The room itself was clean with modern facilities. Breakfast was included, with a great selection of both Vietnamese and Western options. Thanks for a wonderful stay and I look forward to coming back!

8/10 Good

Verified traveler

Dec 26, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly spot in Hanoi

We enjoyed our stay at this hotel - staff are very friendly and on hand for any help you require. The breakfast they serve is great - your choice of eggs cooked to order along with cereal, toast, fresh fruit and juices. The internet worked really well and our room was clean, comfortable and fitted with a safe and fridge. There is a tour desk in the hotel - we didn't use this but there were people available for any questions. They arranged an airport pick up and taxi for onward travel. Good location within the old quarter and a short walk to the lake - the mopeds on the road outside are crazy but it is Hanoi!

10/10 Excellent

Verified traveler

Dec 24, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atendimento maravilhoso!

10/10 Excellent

Eri

Dec 12, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素晴らしいスタッフの皆さんに感謝

旧市街に位置し、どこに行くにも便利なホテルです。ホテル自体は古い感じですが清潔感があり、大きい浴槽に熱いお湯がたっぷり使えて快適でした。初日にお風呂の排水が悪く次の日に申し出たところ、街歩きから戻った時には「直したので確認してね」とフォローアップも完璧でした。朝食も朝からフォーを頼めたり、軽めが良ければベーコンエッグですませたり、と便利です。ホテルから徒歩3分ほどの所に大人気のとても美味しいフォー屋さんがあるのでホテル以外での朝食も良いですよ。しかしこのホテルで何よりも素晴らしいのはスタッフの皆さんです。いつも笑顔で名前で呼びかけてくれて癒されました。オススメのお店を聞いたら親切にいろいろ教えてくれて、まさにローカル！というお店でしたが抜群に美味しかったです。ベトナム語での挨拶も教えてもらい、毎回ベトナム語と日本語で挨拶を交わしたのも良い思い出です。機会があれば次回もまたこちらのホテルを利用したいです。

10/10 Excellent

Charlotte

Dec 11, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well placed and friendly

The service at this hotel is very charming the staff are very helpful and speak great English. It is a good hotel for the price but definitely get a room on the front of the building and as high up as possible as they are full of light.

10/10 Excellent

Verified traveler

Dec 8, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

TAEYEON

Dec 8, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

저렴한가격에 최고의 서비스

직원이 정말친절하고 좋았습니다.

6/10 Okay

seongmo

Dec 5, 2016

Disliked: Cleanliness, property conditions & facilities

낙후된 시설 친절한 직원

낙후된 시설로써 방에 냉장고의 소음과 다른 방의 소음 때문에 불편합니다, 친절한 직원합니다 복작한 위치에 있지만 택시는 자주 있습니다, 조이너스 차지는 없습니다

8/10 Good

S, Tokyo-JPN

Nov 28, 2016

Liked: Staff & service, property conditions & facilities, room comfort

個人旅行で利用しました。良い点　従業員が親切(チェックアウト後の荷物の預かりや車手配、シャワー利用等丁寧な対応でした。英語OK) 　ロケーション良し(ナイトマーケットへ徒歩5分、大教会へ徒歩15分ぐらい、コンビニも近くにあります。) 　部屋は広く窓が多い。清掃も出来ておりお湯もすぐ出ました。悪い点　建物や部屋はやや古い　朝食はラインナップ、味とも微妙滞在中大きな問題も無く、観光の拠点にするには良いホテルだと思います。

10/10 Excellent

Joseph

Nov 28, 2016

Liked: Cleanliness

The staff were fantastic. The hotel was definitely a 3 star hotel. Very basic, but clean. Breakfast was good.

Hanoi Charming 2 Hotel

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