Located close to St. Joseph's Cathedral of Hanoi and Ngoc Son Temple, Golden Moon Suite Hotel provides a free breakfast buffet, a terrace, and dry cleaning/laundry services. Free in-room WiFi and a restaurant are available to all guests.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Free WiFi
Air conditioning
Laundry
Room service
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View all photos for Deluxe Twin Room With City View
Deluxe Twin Room With City View
City view
25 sq m
1 bedroom
Sleeps 2
2 Twin Beds
View all photos for Suite with Balcony
Suite with Balcony
City view
20 sq m
1 bedroom
Sleeps 2
1 King Bed
About the neighborhood
Located in Old Quarter, a neighborhood in Hanoi, Golden Moon Suite Hotel is near a train station and near theme parks. Thang Long Water Puppet Theatre and Hoa Lo Prison Museum are cultural highlights, and some of the area's notable landmarks include Temple of Literature and Imperial Citadel of Thang Long. St. Joseph's Cathedral of Hanoi and Ngoc Son Temple are two other places to visit that come recommended. Relax and indulge in the area's health/beauty spa, or seek out an adventure with hiking/biking trails nearby. Visit our Hanoi travel guide
12A Hang Manh Street, Hoan Kiem District, Hanoi, 10000
Free buffet breakfast available daily 6:30 AM to 9:30 AM
A restaurant
Family friendly
In-room refrigerator
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Terrace
Accessibility
Elevator
Hardwood flooring in room
More
1 building
6 floors
Built in 2016
Designated smoking areas
Locally-owned and organized tours and activities
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
40-inch LCD TV with cable channels
Food and drink
24-hour room service
Electric kettle
Free bottled water
Minibar
Refrigerator
Tea bags/instant coffee
More
Air conditioning
Desk
Desk chair
Free weekday newspapers
Heating
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in time starts at 2:00 PM
Express check-in available
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: USD 15 per vehicle (one-way, maximum occupancy 3)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
No pets and no service animals are allowed at this property
Frequently asked questions
Is Golden Moon Suite Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Motorcycle parking only.
What time is check-in at Golden Moon Suite Hotel?
Check-in begins at 2:00 PM.
What time is check-out at Golden Moon Suite Hotel?
Check-out is at noon.
Does Golden Moon Suite Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 15 per vehicle applies.
Where is Golden Moon Suite Hotel located?
Located in Old Quarter, this hotel is within a 10-minute walk of St. Joseph's Cathedral of Hanoi and Thang Long Water Puppet Theatre. Ngoc Son Temple and Hoa Lo Prison Museum are also within 15 minutes. Hanoi Long Bien Station is 14 minutes by foot and Hanoi Railway Station is 16 minutes.
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Reviews
Golden Moon Suite Hotel Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Great customer service from all the staff members. Great location and several dining options. Best part, you can book all your tours at the hotel. I will definitely stay there again.
Friendly staff, great location in the heart of the city
Excellent pho for breakfast on their rooftop
Not the ritz but incredible money for value
Would stay again
We loved our stay at the Golden Moon! It’s in a great location within walking distance to practically anything we wanted. Lily was amazing and helped us book a trip to Ha Long Bay, as well as provide airport accommodation. Everyone we interacted with was extremely kind and helpful. We will definitely stay again if we return!
Lily was incredibly helpful before our trip, helping us to arrange taxis for pick-up and drop-off at the airport, as well as a day trip to Ha Long Bay.
The basics - the room was clean, the bed was fine, the shower had both pressure and hot water. The shower door leaked so I had some puddling on the bath floor.
The service - outstanding! I used the hotel's airport transfer and was greeted at the end of the alley and escorted to the door. Inside I checked in and was served tea and fruit while l waited 10 minutes for my room to be ready. (I arrived st noon and check in was at 2.)
Since I had a 7 am tour the next morning, the usual 6:45 breakfast didn’t work. The chef started breakfast with great vegan options at 6:30 so I could eat first. I was blown away!
Is the property dated? Yes. Is there defferred maintenance? Yes. It just didn't matter. I felt so genuinely taken care of!
The refrigerator and air conditioning in our room did not work. The manager was the rudest hotel manager I have ever encountered.
After two nights, the staff replaced the refrigerator because it was not functioning. I asked about compensation since some of the room amenities were not working. Instead of addressing the issue, the manager accused me of making things up just to get compensation, claiming that I always brought up the problems in the evening.
We were on vacation and spent most of our days outside, not sitting in a small hotel room. It is the hotel’s responsibility to ensure that the room amenities are working properly, not mine.
I was offered a room change to get working air conditioning, but since we were out all day, there was never a convenient time to move. Instead, I had to make do with an extra fan that was placed in the room.
Everything else was fine, but the manager’s way of handling a guest complaint was extremely disappointing and left a negative impression of our stay.
The staff are excellent and the hotel is in a great location. If you are on a budget and don't plan to spend much time in your room, it's fine. However, the cleanliness didn't quite meet my expectations. There were ants on the walls and stains on the towels. I'd personally spend a little more for a more comfortable room.
Verified traveler
Stayed 3 nights in Jun 2017
Verified review
6/10 Okay
Amyn
Feb 22, 2023
Normal
Amyn
Stayed 2 nights in Feb 2023
Verified review
6/10 Okay
Verified traveler
Apr 18, 2017
Liked: Cleanliness
Noisy Room
A room is small but it was clean. AC was noisy, fridge was noisy, ventilation inside a bath was really noisy. Wifi not stable inside a room. Early morning could hear the scooter/motobike honking noisy sound from outside.
Verified traveler
Verified review
8/10 Good
Giovanna
Sep 3, 2026
Disliked: Property conditions & facilities
Struttura comoda, il bagno assolutamente da ristrutturare.