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Aparthotel

Diamond Westlake Suites

Property class: 4.5

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Photo gallery for Diamond Westlake Suites

A round table with chairs and two drinks on a terrace overlooking a body of water with a city skyline in the background. - Diamond Westlake Suites (Hanoi)
A modern living room with a dining area, a sofa, a coffee table, and a TV. - Diamond Westlake Suites (Hanoi)
An aerial view of a residential area with multiple buildings, a swimming pool, and a bridge connecting to a body of water. - Diamond Westlake Suites (Hanoi)
A modern living room with a dining area, large windows, and a view of the cityscape. - Diamond Westlake Suites (Hanoi)
A poolside area with lounge chairs and umbrellas, surrounded by a building with multiple windows and palm trees. - Diamond Westlake Suites (Hanoi)
Located close to West Lake and Tran Quoc Pagoda, Diamond Westlake Suites provides a poolside bar, a grocery/convenience store, and a terrace. Tee up with amenities like a driving range at this aparthotel. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and local and international cuisine. Enjoy the gym, as well as activities like basketball and racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and mini golf.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for One Bedroom Apartment

A hotel room with a bed, a desk with a lamp, a phone, and a window with curtains.

One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for 1 Bedroom Apartment (1 King bed)

A spacious living room with a sofa, a coffee table, a TV, and a dining area with a table and chairs.

1 Bedroom Apartment (1 King bed)

  • Garden view
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed)

A city skyline at sunset with high-rise buildings and a body of water in the foreground.

Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed)

  • Lake view
  • 128 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds
  • Free wired internet

View all photos for 2 Bedroom Apartment (1 King bed, 1 Single bed)

A modern living room with a sofa, a coffee table, a lamp, a framed picture on the wall, and a vase with flowers.

2 Bedroom Apartment (1 King bed, 1 Single bed)

  • Garden view
  • 91 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed
  • Free wired internet

View all photos for Three Bedroom Villa

A hotel room with two beds, a nightstand, a chair, and a window with curtains.

Three Bedroom Villa

  • Sleeps 6
  • 1 Double Bed and 3 Twin Beds
  • Free wired internet

View all photos for Two Bedroom Apartment

A hotel room with a bed, a television, a lamp, and a view of a balcony.

Two Bedroom Apartment

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed
  • Free wired internet

About the neighborhood

Located in Hanoi, Diamond Westlake Suites is in the city center and on a lake. Tran Quoc Pagoda and Imperial Citadel of Thang Long are notable landmarks, and the area's natural beauty can be seen at West Lake and Hoan Kiem Lake. Quan Thanh Temple and Ho Chi Minh Mausoleum are two other places to visit that come recommended. Visit our Hanoi travel guide
View more Aparthotels in Hanoi
Map
96 To Ngoc Van, Quang An, Tay Ho District, Hanoi, 10000

What's nearby

  • A pagoda, lotus ponds, palm trees, and a calm body of water.
    West Lake
    1 min walk - 0.1 miles
  • A water body with lotus plants and a Ferris wheel in the background.
    Ho Tay Water Park
    18 min walk - 1.0 mile
  • Dinh Quang Ba
    3 min walk - 0.2 miles
  • Syrena Shopping Center
    15 min walk - 0.8 miles
  • Lotte Mall Tay Ho
    12 min drive - 2.1 miles

Getting around

  • Cát Linh Station
    8 min drive
  • Hanoi Long Bien Station
    12 min drive
  • Noi Bai Intl. Airport (HAN)
    27 min drive

Restaurants

  • Maison de Tet decor
    7 min walk
  • Joma Bakery Café
    6 min walk
  • Maii Bistro
    8 min walk
  • Milk & Honey
    8 min walk
  • La Bottega
    6 min walk

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  • Parking included
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Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 1 km
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Rice cooker
  • Stovetop
  • Toaster
  • Toaster oven

Dining

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 250,000 for adults and VND 150,000 for children
  • 2 restaurants
  • A poolside bar
  • Dining table
  • Room service (24 hours)
  • Snack bar/deli

Bedrooms

  • 1 bedroom
  • Alarm clock
  • Bedsheets provided
  • Rollaway/extra bed: VND 800,000 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch LCD TV with satellite channels
  • CD player
  • DVD player
  • Stereo
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business center
  • Desk chair
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free local calls
  • Grocery/convenience store
  • Iron/ironing board
  • Luggage storage
  • Meal delivery service
  • Phone
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city center
  • On a lake

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Golf driving range
  • Gym
  • Mini golf
  • Racquetball/squash
  • Shopping
  • Table tennis

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • Mosquito nets
  • Security system

General

  • 167 units
  • 5 floors
  • 8 buildings
  • Access via exterior corridors
  • Banquet hall
  • Bicycle rentals
  • Built in 1998
  • Garden
  • Soundproofing

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 800000.0 per day

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 250000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 800000 per vehicle (one way)
  • Rollaway bed fee: VND 800000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Does Diamond Westlake Suites have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Diamond Westlake Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Diamond Westlake Suites?

Check-in begins at 2 PM.

What time is check-out at Diamond Westlake Suites?

Check-out is at noon.

Does Diamond Westlake Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 800000 per vehicle applies.

Where is Diamond Westlake Suites located?

This family-friendly Hanoi aparthotel is located on a lake, within 3 mi (5 km) of West Lake, Tran Quoc Pagoda and Quan Thanh Temple. Ho Chi Minh Mausoleum and Imperial Citadel of Thang Long are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Diamond Westlake Suites Reviews

9.2

Wonderful

9.2

Cleanliness

7.8

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 347 out of 535 reviews
Rating 8 - Good. 131 out of 535 reviews
Rating 6 - Okay. 41 out of 535 reviews
Rating 4 - Poor. 11 out of 535 reviews
Rating 2 - Terrible. 5 out of 535 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very lovely clean rooms, great staff, and amazing breakfast choice
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Nice hotel, wonderful service with good food.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The hotel was lovely. The room was huge, quiet, with comfortable beds and well furnished. The breakfast was really lovely, as was the restaurant food. We loved the swimming pool and the snooker table. We enjoyed being away from the busy old quarter but within easy reach of it to visit for the day. I would highly recommend this hotel, everything was great.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent place with a lot of space. Felt right at home. Area is nice too with lots of shops, food, and natural beauty. Family friendly and friendly for solo travelers like myself. Will definitely stay again.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
very good and kids friendly environment. close to everything.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Clean rooms, great staff and a convinience store in the property
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, check-in, communication, listing accuracy
Spacious apartment in large complex with lots of facilities. The whole property is quite dated and feels a bit underloved but the pool was great and the room had everything we needed, including washing machine. Breakfast has plenty of selection but not a fancy buffet. Location is a bit out of the way compared to other westlake options, but grab still quick and easy.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Well maintained polite and appropriate service and security. On site amenities were plentiful and made for a pleasant stay.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, listing accuracy
The room was cleaned everyday. The breakfast was varied each day and delicious! The kitchen was stocked enough to cook meals together and the pool was clean!
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very helpful staff onsite grocery excellent looks good for a long term stay very good value
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very safe with guards at the entrance. Spacious rooms. Huge pool. Lots of amenities on site. Pickleball, badminton and squash courts. Golf driving range (into a net) and putting green. Great little store with everything you need. Restaurant was very good! I would definitely recommend this place.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent service, this is our second time staying at this property. Spotless facilities, amazing ground, very family-friendly. We will be back for sure.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a comfortable property with very friendly staff and a good restraunt.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Big apartment with 2 bedrooms , living room and kitchen. Beds were comfortable. Washer included in unit. Large swimming pool and playground for kids. Breakfast was excellent with many choices. There are a few restaurants close by. Shuttle runs 3 or 4 times a day to different places near old quarter.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Awesome property, spacious and comfortable. The team was friendly and helpful. We would definitely stay again.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice spacious room, nice swimming pool, close to restaurants and friendly staff
Stayed 8 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Peaceful, comfortable and grand in scale. Breakfast is really good with plenty of choice and many items cooked to order. It is a way from the Old / French quarters, but there is a free shuttle bus that runs 4 times a day and Grab fares to and fro are not excessive. Some good local dining options. Airport shuttle also recommended. We loved it!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Large well appointed apartments - excellent breakfast buffet- quiet location.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Amazing hotel in Hanoi

Have stayed her many times and always enjoy the hotel. Quiet, accommodating, great location and easy in and out.
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely big rooms with excellent pool and ground facilities for families. Food and drinks not a significant feature though it had excellent kitchen so you can do you own thing very easily. Some local shops and eating places which were affordable (like everywhere in Vietnam).
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Place is nice for long term for sure with great amenities
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Amazing stay

Great place. Quiet and tranquil. Rooms were spacious and friendly staff
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice clean spacious, and quiet apartment. Friendly staff and good access to supermarkets, pharmacy and spas.
Stayed 9 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room’s size, cleanliness, and staff service were all excellent. Since there are no large facilities nearby, shopping requires some travel, but the property has a convenience store on-site, so you can still get all the essentials
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was fantastic, very spacious with a full kitchen and washing machine and dryer. Lots of things to do onsite. Positioned right next to the lake. Plenty of places to eat within about a 20 minute walk.
Stayed 4 nights in Sep 2025