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Acoustic Hotel & Spa

Property class: 4

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Photo gallery for Acoustic Hotel & Spa

A hotel with multiple floors, outdoor seating, and balconies with plants. - Acoustic Hotel & Spa (Hanoi)
A reception area with a modern design, featuring a reception desk, two armchairs, a small round table with a vase of flowers, and a decorative wall with the logo "INDO SPA". - Acoustic Hotel & Spa (Hanoi)
A buffet with various food items, including fruits, vegetables, and meats, arranged on a marble counter. - Acoustic Hotel & Spa (Hanoi)
An outdoor bar area with a sign reading "Eclipse Sky Bar," featuring wicker furniture and a patterned floor. - Acoustic Hotel & Spa (Hanoi)
A rooftop terrace with outdoor seating, a bar area, and a city skyline view at sunset. - Acoustic Hotel & Spa (Hanoi)
Close to St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake, Acoustic Hotel & Spa provides a rooftop terrace, a coffee shop/cafe, and a playground. Treat yourself to a massage, a body scrub, or a facial at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Executive Suite With City View

Minibar, in-room safe, desk, blackout drapes

Executive Suite With City View

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premier Deluxe Balcony Room

Free toiletries, hair dryer, bathrobes, slippers

Premier Deluxe Balcony Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Balcony Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Balcony Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Suite

A hotel room with a large bed, a bedside table with a lamp, a dresser, a mirror, and a TV.

Executive Suite

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with a large bed, a desk, a mirror, and a red accent wall.

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Connecting Rooms

A hotel room with two beds, a vanity, and a mirror.

Family Connecting Rooms

  • 45 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, Balcony

A hotel room with a large bed, a desk, and a chair. There is a window with a view of the outside.

Junior Suite, Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Acoustic Suite

A modern hotel room with a large bed, a seating area with a chair and a sofa, a desk, and a television.

Acoustic Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premier Deluxe Balcony

A large bed with a tufted headboard, a desk with a piano, and a balcony with a view.

Premier Deluxe Balcony

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Senior Double or Twin Room, City View

A spacious hotel room with a large bed, a desk, a chair, and a television.

Senior Double or Twin Room, City View

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room, 2 Queen Beds

A hotel room with two beds, a television, a desk with a lamp, and artwork on the walls.

Family Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premier Suite

A hotel room with two beds, a chandelier, a red chair, and a television.

Premier Suite

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Royal Suite

A living room with a herringbone floor, a sofa with patterned cushions, a coffee table, and a ceiling fan.

Royal Suite

  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite Family Balcony

A hotel room with two beds, a chandelier, a red chair, and a television.

Suite Family Balcony

  • Garden view
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

Premium Suite

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Hoan Kiem, a neighborhood in Hanoi, Acoustic Hotel & Spa is near a train station and near theme parks. Travelers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. Visit our Hanoi travel guide
Map
39 Tho Nhuom Hoan Kiem, Hanoi, 100000

What's nearby

  • A narrow street with old buildings, clothes hanging on a line, and a railway track.
    Train Street
    3 min walk - 0.2 miles
  • A stone entrance with a relief sculpture of three figures, flanked by potted plants and a bench.
    Hoa Lo Prison Museum
    3 min walk - 0.2 miles
  • A Gothic cathedral with twin towers, a large rose window, and a cross at the top.
    St. Joseph's Cathedral of Hanoi
    5 min walk - 0.3 miles
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    12 min walk - 0.7 miles
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    15 min walk - 0.8 miles

Getting around

  • Cát Linh Station
    3 min drive
  • Hanoi Railway Station
    8 min walk
  • Noi Bai Intl. Airport (HAN)
    39 min drive

Restaurants

  • Quan An Ngon
    3 min walk
  • The Railway Cafe
    4 min walk
  • Ga Hanoi Cafe
    8 min walk
  • Nét Huế 198 Hàng Bông
    2 min walk
  • Bross Beer Taproom
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (VND 500,000 per day)
  • Street parking available
  • Onsite motorcycle parking only
  • Self parking on site (VND 500,000 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • No elevator

More

  • 11 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Self parking fee: VND 500000 per night
  • Nearby parking fee: VND 500000 per day (492 ft away)
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Acoustic Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for VND 500000 per night. Motorcycle parking only.

What time is check-in at Acoustic Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. A 50% fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Acoustic Hotel & Spa?

Check-out is at noon. Late check-out is available for a 50% fee (subject to availability).

Where is Acoustic Hotel & Spa located?

Located in Hoan Kiem, this spa hotel is within a 10-minute walk of Food Street Tong Duy Tan and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 15 minutes. Cát Linh Station is 27 minutes by foot and Hanoi Railway Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Acoustic Hotel & Spa Reviews

9.4

Exceptional

9.4

Cleanliness

8.2

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 78 out of 102 reviews
Rating 8 - Good. 19 out of 102 reviews
Rating 6 - Okay. 2 out of 102 reviews
Rating 4 - Poor. 1 out of 102 reviews
Rating 2 - Terrible. 2 out of 102 reviews

Reviews

Verified review

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I received a very warm welcome with a plate of fruit and fresh juice. Room was comfortable and clean. Breakfast was good with a wide selection. Staff very friendly.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

JONATHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, hotel restaurant, and location were great. We’ve stayed at three hotels in Hanoi, and we will be returning to this one. Thank you for having us!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Central location and very friendly
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Avikalp

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, new renovated room, excellent staff and very good breakfast buffet. Convenient location close to shops
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

MIKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My flight was delayed, so I arrived for check-in late at night. However, the staff welcomed us warmly, and the check-in process was smooth and hassle-free. The breakfast buffet offered a wide variety of delicious options. I also used the spa twice during our stay and were very pleased with the service. Everyone at the front desk and the spa greeted me warmly and was friendly and welcoming. After check-out, the hotel kindly stored my luggage, allowing me to continue sightseeing until the last day. They also told the taxi driver my destination, which helped me get safely to the airport. Overall, I had a very comfortable and pleasant stay.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Nickolas

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, very clean room, loved the rooftop bar. Close to lots of attractions. Very quiet as well.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality service and beautiful property
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Staff went above and beyond multiple times. Great location too..
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, good breakfast and very close to many attractions. Great rooftop bar. Staff were excellent.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Creanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very pleasant and assisted with every query.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Staffan

Liked: Cleanliness, staff & service, amenities
We stayed for four nights during our visit to Hanoi. The staff were very welcoming and helpful. Dinner in the restaurant was great and the breakfast good. The room was properly cleaned, as well as the rest of the facilities.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff

Wonderful, helpful staff.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Onalee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with an excellent staff. The breakfast buffet was very good. Very clean.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service
The staff was very friendly, professional and helpful.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Bie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m so please with the staff They are so helpful and kind
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Acoustic Hotel & Spa was amazing. We stayed here for part of our honeymoon and the staff was wonderful. They greeted us at the front door and helped with our luggage. When we checked in they brought us drinks and fresh fruit in the lobby. We had a couples spa package that was so relaxing! The front desk staff greeted us and wished us well every time we left and returned to the property. The rooms were spacious and house keeping kept everything nicely maintained and provided complementary waters, wine, and fruit. Absolutely recommend for anyone visiting Hanoi.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Tim

Liked: Cleanliness, amenities, property conditions & facilities
THis place felt somewhat past it best period. The rooftop bar was not well utilized and the service was average. The Jacuzzi was nice but not private (ok though since the rooftop bar was not occupied). The staff were not very helpful except for one delightful lady staff member who really bent over backwards to help - wish I knew her name - Thankyou!
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Parimal A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Initially the room AC was not working and end up wasting 30 minutes
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Nateanah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing accommodations and friendly staff.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and accommodating.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and spa
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Bethanie

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay again.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

TAKEO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation
Stayed 5 nights in Dec 2024