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Waterfront Hotel Downtown Burlington

Property class: 3

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Photo gallery for Waterfront Hotel Downtown Burlington

An outdoor patio with tables and chairs, string lights, and potted plants. - Waterfront Hotel Downtown Burlington (Burlington)
A modern reception area with a curved counter, a decorative plant, a framed picture, and two elevators. - Waterfront Hotel Downtown Burlington (Burlington)
A modern living room with a fireplace, two sofas, and a patterned wall. - Waterfront Hotel Downtown Burlington (Burlington)
A restaurant with red chairs and tables, a view of the outside, and a decorative blue sculpture. - Waterfront Hotel Downtown Burlington (Burlington)
An indoor swimming pool with clear water, surrounded by tiled walls and a ceiling with recessed lighting. There are chairs and a potted plant near the pool, and a large window with a view of greenery outside. - Waterfront Hotel Downtown Burlington (Burlington)
Consider a stay at Waterfront Hotel Downtown Burlington and take advantage of laundry facilities, a fireplace in the lobby, and a bar. The on-site restaurant, The Port House Social Bar, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed (City View)

A hotel room with a large bed, a desk with a computer, a chair, a small table, and a window with patterned curtains.

Standard Room, 1 King Bed (City View)

8.4 out of 10
Very good
(78 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed (Park View)

A hotel room with a large bed, a sofa, a desk with a computer, and a window with curtains.

Superior Room, 1 King Bed (Park View)

8.4 out of 10
Very good
(210 reviews)
  • Lake view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds (City View)

A hotel room with two beds, a desk with a TV, a chair, a nightstand with a lamp, and a window with patterned curtains.

Standard Room, 2 Queen Beds (City View)

8.8 out of 10
Excellent
(84 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, 2 Queen Beds (Park View)

A hotel room with two beds, a desk, a TV, and a window with a view of the city.

Superior Room, 2 Queen Beds (Park View)

8.6 out of 10
Excellent
(154 reviews)
  • Lake view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Downtown Burlington, Waterfront Hotel Downtown Burlington is in a walkable area in Burlington with great shopping. Tyandaga Golf Course and Hidden Lake Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Eastgate Square Mall and Kerr Village. Royal Botanical Gardens and Hamilton Museum of Steam & Technology National Historic Site are also worth visiting. Visit our Burlington travel guide
Map
2020 Lakeshore Road, Burlington, ON, L7R4G8

What's nearby

  • A waterfront cityscape with modern high-rise buildings, a rocky breakwater, and autumn-colored trees.
    Spencer Smith Lakefront Park
    1 min walk - 0.1 miles
  • Burlington City Hall
    3 min walk - 0.2 miles
  • Art Gallery of Burlington
    6 min walk - 0.4 miles
  • Joseph Brant Museum
    10 min walk - 0.5 miles
  • Community Labyrinth
    6 min drive - 2.3 miles

Getting around

  • Burlington Station
    7 min drive
  • Toronto Pearson Intl. Airport (YYZ)
    39 min drive

Restaurants

  • Tim Hortons
    10 min walk
  • Bardo Burlington
    3 min walk
  • The Dickens
    3 min walk
  • Poacher
    5 min walk
  • Spencer's at the Waterfront
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Waterfront Hotel Downtown Burlington have a pool?

Yes, this property has an indoor pool.

Is Waterfront Hotel Downtown Burlington pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for CAD 22.00 per day.

What time is check-in at Waterfront Hotel Downtown Burlington?

Check-in begins at 3:00 PM.

What time is check-out at Waterfront Hotel Downtown Burlington?

Check-out is at noon.

Where is Waterfront Hotel Downtown Burlington located?

Located in Downtown Burlington, this hotel is within a 5-minute walk of Spencer Smith Lakefront Park and Lake Ontario. Burlington City Hall and Art Gallery of Burlington are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Waterfront Hotel Downtown Burlington Reviews

8.6

Excellent

8.8

Cleanliness

8.2

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 1455 out of 2643 reviews
Rating 8 - Good. 648 out of 2643 reviews
Rating 6 - Okay. 331 out of 2643 reviews
Rating 4 - Poor. 107 out of 2643 reviews
Rating 2 - Terrible. 102 out of 2643 reviews

Reviews

Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and well equipped room.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Kenneth M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great staff. Enjoyed the trip!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect for an early morning powerwalk on the water, and for breakfast with friend, a short stroll away at a nearby cafe.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love love being on the Burlington waterfront and walking on the beach in the early mornings and evening. Lovely hotel in a great area full of restaurants and cafes.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

DOUGLAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay. Great location and very safe as people walking all hours of the night.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities
Nice location
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Meng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location! Easy to get access to the waterfront. Nice breakfast!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fabulous stay we had at the Waterfront Hotel. We loved the accessible parking, the friendly and helpful staff, the attached restaurant with great food and a great view. The location, right on the waterfront strip had great summer, beachy vibes.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Lyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convinient location.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Sermina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and price
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

George

Liked: Cleanliness, staff & service
It is priced very well and situated right next to a great walkway with lots of tourists, restaurants and shops...
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Tait

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful park nearby, lots of great restaurants and a fabulous view!!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Meng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed breakfast very much! Close to the waterfront parks and the village square! Very convenient!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice stuff and perfect view, specially at night
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Yiannakis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty clean hotel. Helpful staff. Excellent location. The washroom needed a bit of repairs, shower head needs replaced
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Thi

Liked: Cleanliness, staff & service, property conditions & facilities
Parking, checking in and out were fast and quick. Location on the lake was wonderful. However the pool was under maintain. Breakfast was good and fair. However not many sitting tables available.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazingly helpful and kind. Great customer service. Only downside was the carpet has a few stains as did the couch. Great location, helpful and courteous staff and parking was onsite and affordable.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Faazia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is on perfect condition, good location, accessible to restaurants and highway. We enjoy the view and trails so relaxing. One recommendation is for house keeping staff is to pick up garbage and replace toilets papers. We enjoy our staff, very secure.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place for a trip is safe and fun
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is in the perfect spot in Burlington. Very nice area
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room Staff was friendly and super helpful Great value !
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Amitava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a brief stay for one-night and I'm pretty impressed by the overall experience. Clean facilities, comfortable beds, good breakfast, excellent location and friendly staffs. I would highly recommend.
Stayed 1 night in Aug 2026