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Staybridge Suites Hamilton Downtown by IHG

Property class: 3

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Photo gallery for Staybridge Suites Hamilton Downtown by IHG

An outdoor seating area with wicker chairs and tables, a potted plant with flowers, and city buildings in the background. - Staybridge Suites Hamilton Downtown by IHG (Hamilton)
An aerial view of a large, historic estate with multiple buildings, expansive lawns, and a lake in the background. - Staybridge Suites Hamilton Downtown by IHG (Hamilton)
A lobby with a staircase, elevators, a reception desk, and a plant. - Staybridge Suites Hamilton Downtown by IHG (Hamilton)
A water play area with children playing, featuring a water slide and splash pad. - Staybridge Suites Hamilton Downtown by IHG (Hamilton)
A marina with boats docked, a large decorative structure, and a bridge over water. - Staybridge Suites Hamilton Downtown by IHG (Hamilton)
Located close to Art Gallery of Hamilton and Hamilton City Hall, Staybridge Suites Hamilton Downtown by IHG provides free to-go breakfast, a grocery/convenience store, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

A hotel room with a bed, desk, chair, lamps, and a nightstand.

Suite, 1 Bedroom, Kitchen (Dining)

8.8 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Desk, blackout drapes, iron/ironing board, WiFi (free)

Suite, 1 Bedroom, Kitchen (Dining)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Kitchen (Dining)

Suite, 2 Bedrooms, Kitchen (Dining) | Desk, blackout drapes, iron/ironing board, WiFi (free)

Suite, 2 Bedrooms, Kitchen (Dining)

9.4 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Transfer Shower, Kitchen (Mobility Accessible)

A compact kitchen with a refrigerator, microwave, and toaster, a dining area with two chairs, and a bedroom with a bed and a headboard.

Suite, 1 Bedroom, Transfer Shower, Kitchen (Mobility Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, Kitchen

A bed with white bedding and pillows against a brown headboard.

Studio Suite, Kitchen

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, Transfer Shower, Kitchen (Mobility Accessible)

A hotel room with a bed, two bedside lamps, a desk with a chair, a kitchenette, and a carpeted floor.

Studio Suite, Transfer Shower, Kitchen (Mobility Accessible)

9.0 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

A hotel room with a bed, bedside tables, a desk, a chair, a small table with a red cushion, a mirror, a wardrobe, and a kitchenette.

Studio Suite, 1 King Bed with Sofa bed, Kitchen

8.4 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

A hotel room with a bed, bedside tables, a desk, a chair, a small table with a red cushion, a mirror, a wardrobe, and a kitchenette.

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

9.0 out of 10
Wonderful
(85 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Balcony (Dining)

A hotel room with a bed, desk, chair, lamps, and a nightstand.

Suite, 1 Bedroom, Balcony (Dining)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Desk, blackout drapes, iron/ironing board, WiFi (free)

Suite, 1 Bedroom, Kitchen (Dining)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Roll-in Shower, Kitchen (Mobility Accessible)

A compact kitchen with a refrigerator, microwave, and toaster, a dining area with two chairs, and a bedroom with a bed and a headboard.

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Mobility Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Hamilton, Staybridge Suites Hamilton Downtown by IHG is in the city center. Check out an event or a game at TD Coliseum, and consider making time for Royal Botanical Gardens, a top attraction not to be missed. Visit our Hamilton travel guide
Map
20 Caroline St S, Hamilton, ON, L8P0B1

What's nearby

  • A large circular building with a flat roof surrounded by a cityscape at night.
    TD Coliseum
    6 min walk - 0.4 miles
  • Hamilton City Hall
    3 min walk - 0.2 miles
  • Hamilton Convention Centre
    3 min walk - 0.2 miles
  • Art Gallery of Hamilton
    3 min walk - 0.2 miles
  • Theatre Aquarius
    13 min walk - 0.7 miles

Getting around

  • Hamilton GO Centre
    12 min walk
  • John C. Munro Hamilton Intl. Airport (YHM)
    16 min drive

Restaurants

  • Tim Hortons
    2 min walk
  • Toby's Good Eats
    6 min walk
  • Taqueria El Pastorcito
    3 min walk
  • A&W Restaurant
    2 min walk
  • Swiss Chalet Rotisserie & Grill
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 19.50 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekends 7:30 AM to 10:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5 meeting rooms
  • 5,000 square feet of conference space

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 10 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 49 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 19.50 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 11:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Staybridge Suites Hamilton Downtown by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM.

Is Staybridge Suites Hamilton Downtown by IHG pet-friendly?

Yes, Staybridge Suites Hamilton Downtown by IHG allows pets with a maximum weight of up to 49 lbs per pet. There's a fee of CAD 10 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for CAD 19.50 per night. Limited spots are available.

What time is check-in at Staybridge Suites Hamilton Downtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Staybridge Suites Hamilton Downtown by IHG?

Check-out is at noon.

Where is Staybridge Suites Hamilton Downtown by IHG located?

Located in Central Hamilton, this hotel is within a 10-minute walk of Art Gallery of Hamilton, Hamilton City Hall, and Hamilton Convention Centre. TD Coliseum and Theatre Aquarius are also within 1 mi (2 km). Hamilton GO Centre is 12 minutes by foot and West Harbour Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Staybridge Suites Hamilton Downtown by IHG Reviews

8.8

Excellent

9.0

Cleanliness

8.0

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 621 out of 1015 reviews
Rating 8 - Good. 220 out of 1015 reviews
Rating 6 - Okay. 101 out of 1015 reviews
Rating 4 - Poor. 38 out of 1015 reviews
Rating 2 - Terrible. 35 out of 1015 reviews

Reviews

Verified review

8/10 Good

christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The breakfast was great, the staff were courteous and knowledgeable and the location was perfect
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room. Friendly staff and pleasant breakfast.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice and accommodating. Good breakfast and light dinner included. Pet friendly.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Lilibeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and very nice staff. A very complete breakfast. I will definitely return.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, wonderful breakfast and room!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities
Staff really helped us
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Shyanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay; very convenient location to the venue for the concert. Breakfast was so delicious, it was well organized in the breakfast room and there were a lot of options.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well maintained. Very nice staff, good hot and cold breakfast selections, walkable distance to Hess St with multiple restaurants. Easy parking. There is construction in the area. Note that down the block some homeless people tend to gather, harmless, good to be aware if you are walking in the area.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the kitchen! Helped me save money on dining out.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, well maintained property. Great breakfast. Friendly staff.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Darlene

Liked: Staff & service
Staff very pleasant, helpful, room very noisy with traffic and all night tim hortons just outside my window. My last stay l faced the court it was much better.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Good selection for breakfast. Lots of fruit.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was ideal for my needs. Staff was great, place was clean. Breakfast was surprisingly excellent and exceeded all of my expectations. I would stay here again without hesitation.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. The staff was excellent and friendly. The breakfast was excellent. Our stay was enjoyable and restful. We will stay there again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Was travelling with my dog and they were so sweet. The stay was wonderful.
Stayed 1 night in May 2026
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice breakfast, clean room and nice shower.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service thanks
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, breakfast was delicious. Convenient TD coliseum. Friendly staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and very good breakfast. Staff very helpful
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptional. Breakfast was fresh, area was very clean, large selection of food. Given the location of the hotel, it stood out as a safe, well cared for building. The room was clean and well equipped. We wouldn't hesitate to stay there again
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff most of all Suzie Q is the best breakfast hostess!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel and the staff. The breakfast buffet was great. Lots of different options. Wish it had an outdoor pool, but the outdoor terrace was very nice surprise. If I had to go back to Hamilton, I will definitely go back and stay there
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean facilities. Enjoyed my stay.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tatiana

Liked: Cleanliness, property conditions & facilities
Great location, friendly staff, exceptional service!
Stayed 3 nights in Jan 2026