Available in the apartment: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Secured, uncovered self parking on site (NZD 25 per night)
Limited onsite self parking
Onsite parking options include a carport
Family friendly
Crib: NZD 15 per night
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Microwave
Refrigerator
Dining
Dining table
Bedrooms
Egyptian cotton sheets
Rollaway/extra bed: NZD 50 per day
Bathroom
Towels provided
Living spaces
Dining table
Separate sitting area
Entertainment
Pay movies
TV with cable channels
Laundry
Dry cleaning/laundry service
Laundry detergent
Laundry facilities
Washer/dryer
Work spaces
Desk chair
Laptop workspace
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (55 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Smoking not allowed
Services and conveniences
Blackout drapes
Daily housekeeping
Limited-hour front desk
Multilingual staff
Phone
Location highlights
In a business district
In the city center
Things to do
Indoor pool (guest access) nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Check-in start time: 2 PM; Check-in end time: 7 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Express check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours), key retrieval
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NZD 50 per day
Cribs (infant beds) are available for NZD 15.0 per night
Smoking
Smoking is not permitted
Property payment types
Important information
Optional extras
Uncovered self parking fee: NZD 25 per night
Crib (infant bed) fee: NZD 15.0 per night
Rollaway bed fee: NZD 50 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property class
Property class, provided by our rating system, is based on property type, amenities, and services.
About the neighborhood
Located in Hamilton, Quest On Ward is in the city center. Waikato Museum of Art and History and Globox Arena are cultural highlights, and some of the area's activities can be experienced at Prodrive Golf and Waterworld. Rototuna Performing Arts Centre and Taitua Arboretum are also worth visiting. Visit our Hamilton travel guide
42/47 Ward Street, Hamilton Central Business District, Hamilton, 3204
What's nearby
Hamilton Central Business District
1 min walk - 0.0 miles
Waikato River
3 min walk - 0.2 miles
Hamilton Centre Place
1 min walk - 0.1 miles
SkyCity Hamilton
3 min walk - 0.2 miles
Waikato Museum of Art and History
8 min walk - 0.5 miles
Getting around
Hamilton (HLZ-Hamilton Intl.)
17 min drive
Restaurants
Jamaicablue
4 min walk
Robert Harris Garden Place
2 min walk
Mediterranian Kitchen
4 min walk
Theomroma Chocolate Lounge
4 min walk
McDonald's
1 min walk
Frequently asked questions
Is Quest On Ward pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is available for NZD 25 per night. Limited spots are available.
What time is check-in at Quest On Ward?
Check-in start time: 2 PM; Check-in end time: 7 PM.
What time is check-out at Quest On Ward?
Check-out is at 10 AM.
Where is Quest On Ward located?
Located in Hamilton Central, this aparthotel is steps from Hamilton Central Business District and Hamilton Centre Place. SkyCity Hamilton and Waikato River are also within 5 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
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Quest On Ward Reviews
Reviews
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 254 out of 411 reviews
10 - Excellent
254
Rating 8 - Good. 121 out of 411 reviews
8 - Good
121
Rating 6 - Okay. 31 out of 411 reviews
6 - Okay
31
Rating 4 - Poor. 5 out of 411 reviews
4 - Poor
5
Rating 2 - Terrible. 0 out of 411 reviews
2 - Terrible
0
9.2
Cleanliness
9.0
Location
9.0
Staff & service
8.8
Property conditions & facilities
Reviews
Verified
8/10 Good
Rhiannon
Mar 1, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was spotless and very good amenities. Lovely comfy bed and great kitchen
Rhiannon
Stayed 1 night in Feb 2026
Verified
8/10 Good
Parehuia
Feb 2, 2026
Liked: Cleanliness, property conditions & facilities, communication
Very central location and great package all up for price. The check in process let them down a bit - the buzzer wasn’t answered for ages and then didnt work properly. The person who appeared after a bit of a wait was very helpful
Andrew
Stayed 1 night in Apr 2026
Verified
10/10 Excellent
Leigh
Jun 14, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location
Leigh
Stayed 1 night in Jun 2025
Verified
10/10 Excellent
Pauline
Jan 24, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was clean. The staff was great. I booked the day before. They rung me to ensure I knew how to enter if reception was closed. Loved the location.
Pauline
Stayed 1 night in Jan 2026
Verified
8/10 Good
Rebecca
Dec 26, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful clean apartment in the centre of Hamilton. Nice and spacious but the only thing is the bedroom was internal which is not for me.
Rebecca
Stayed 2 nights in Dec 2025
Verified
6/10 Okay
Tammy
Apr 6, 2025
Liked: Cleanliness, property conditions & facilities, communication
Convenient as is central to shops
Tammy
Stayed 1 night in Apr 2025
Verified
10/10 Excellent
Phu
Feb 8, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff is very friendly and helpful
Phu
Stayed 1 night in Feb 2025
Verified
6/10 Okay
Barbara
Mar 18, 2026
Liked: Cleanliness, listing accuracy
Disliked: Check-in, communication
Check in process was ridiculous - 4pm on a Tuesday we are standing on the street for 15-20 minutes waiting for a receptionist to turn up after several attempts and hangups using the intercom. Not ideal. The rooms were great tho and very handy location to our event
Barbara
Stayed 1 night in Mar 2026
Verified
8/10 Good
Linda
Mar 9, 2024
Liked: Cleanliness, property conditions & facilities, communication
Convenient location.
Linda
Stayed 3 nights in Mar 2024
Verified
10/10 Excellent
BRONWYN
May 27, 2024
Liked: Cleanliness, room comfort, communication
Perfect location
A great location, central to good restaurants, across from the shopping mall. Friendly staff.
BRONWYN
Stayed 1 night in May 2024
Verified
10/10 Excellent
Cushla
Apr 29, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good central accommodation. Very roomy. Would recommend
Cushla
Stayed 1 night in Apr 2024
Verified
8/10 Good
Hinerua
Dec 8, 2024
Liked: Cleanliness, property conditions & facilities, communication
Great service, location was perfect and the room wad nice and tidy. Great value for money
Hinerua
Stayed 1 night in Dec 2024
Verified
8/10 Good
Geoff
Feb 10, 2026
Room was clean, only downside was the lift not working
Geoff
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Willow
Jun 7, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff, nice and clean room. Quiet spacious.
Willow
Stayed 1 night in Jun 2024
Verified
10/10 Excellent
Julie
Jan 30, 2025
Liked: Cleanliness, property conditions & facilities, communication
Spacious, clean and comfortable. Great central location with easy parking. Excellent communication. Would definitely stay here again.
Julie
Stayed 2 nights in Jan 2025
Verified
6/10 Okay
Jewels
Jan 20, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good communication from staff.
Was great for the price paid,
Very central which is what counted
Jewels
Stayed 1 night in Jan 2025
Verified
8/10 Good
Bill
Nov 27, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Apartment was good, clean and spacious. Slight miss communication re check in time but self check in (out of reception) hours was easy to do.
Katrina
Stayed 1 night in Jun 2025
Verified
10/10 Excellent
Danielle
Apr 27, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We were very comfortable in this little apartment and it was well-situated, being handy for local shops and restaurants. We had everything we needed for self catering, although the oven could have done with a clean and the tumble dryer wasn't very good. Other than that, we enjoyed our stay and would recommend Quest as a chain.
Danielle
Stayed 5 nights in Apr 2025
Verified
10/10 Excellent
Kyle
Jan 12, 2025
Liked: Cleanliness, room comfort, communication
1 night in Hamilton for work
Great value for money, near the center of Hamilton.
Room itself was great, very comfortable bed, spacious living area and kitchen, as well as a washer.
Next time i am in Hamilton will definitely stay here, near where i needed to be for work at Seddon Oval, and wasn’t too expensive.
Checkin process was also easy, friendly front desk staffer who should be given a raise for shuttling between the 2 quest properties in Hamilton.
Other quest i have stayed at as well and only have good things to say about that as well
Checking in was very difficult via intercom. I couldn't get the tv to stream from my phone either through qr code or vua website. But was very roomy, comfortable and clean
Gill
Stayed 1 night in Aug 2025
Verified
8/10 Good
Mohammad
Nov 14, 2024
Liked: Cleanliness, room comfort, communication
Good location.
TV unit is outdated and the tv channels are extremely limited. They could do with some form of smart tvs in the rooms
Mohammad
Stayed 1 night in Nov 2024
Verified
8/10 Good
Glen
May 5, 2024
Liked: Cleanliness, property conditions & facilities, communication
Good location, handy to most things. No drop off parking for bags. Floor drain in bathroom smelly
Glen
Stayed 1 night in May 2024
Verified
8/10 Good
Verified traveler
Jan 10, 2025
Liked: Cleanliness, room comfort, communication
Very nice
Check in was a bit odd (no one was there, I think due to the holiday, so it was just talking to someone through a remote speaker). Parking extremely limited, wasn't available behind the building (though the city has low-cost options not too far away).
That said, it was a very nice apartment. Clean, updated, washer/dryer single unit, full kitchen. Bed was comfortable, location is downtown Hamilton. Price was reasonable.
Overall enjoyed my stay!