Skip to main content

The Cloud One Hamburg - Kontorhaus

Pet-friendly hotel with bars connected to the convention center in Hamburg

Choose dates to view prices

The Cloud One Hamburg - Kontorhaus is centrally located in Hamburg City Center, perfect for exploring. Guests enjoy free WiFi in rooms and can relax at the hotel's two bars. Miniatur Wunderland is nearby. Practical amenities include luggage storage and elevator access.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Pet friendly

Room options

View all photos for Room, Balcony (SPECIAL CLOUD)

Room, Balcony (SPECIAL CLOUD) | In-room safe, desk, free WiFi, bed sheets

Room, Balcony (SPECIAL CLOUD)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
In-room safe
Desk
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Room, 1 Queen Bed (THE CLOUD)

In-room safe, desk, free WiFi, bed sheets

Room, 1 Queen Bed (THE CLOUD)

8.6 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
In-room safe
Desk
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (THE CLOUD)

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed (THE CLOUD)

8.6 out of 10
Excellent
(29 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
In-room safe
Desk
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (SPECIAL CLOUD)

Room (SPECIAL CLOUD) | In-room safe, desk, free WiFi, bed sheets

Room (SPECIAL CLOUD)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
In-room safe
Desk
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

You may also like

Ad
Hypo-allergenic bedding, minibar, in-room safe, desk

Barceló Hamburg

Hamburg City Center
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.8 out of 10, Excellent, 1,021 reviews
Barceló Hamburg

About the neighborhood

Map
Willy-Brandt-Straße 20, Hamburg, 20457

What's nearby

  • Moenckebergstrasse - 3 min walk - 0.2 miles
  • Hamburg City Hall - 7 min walk - 0.4 miles
  • Jungfernstieg - 8 min walk - 0.5 miles
  • Miniatur Wunderland - 12 min walk - 0.7 miles
  • Elbe Philharmonic Hall - 15 min walk - 0.8 miles

Getting around

  • Messberg U-Bahn - 1 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 12 min walk
  • Hamburg Airport (HAM) - 36 min drive

Restaurants

  • ‪Hofbräu Wirtshaus Speersort - ‬4 min walk
  • ‪Burgerlich - ‬3 min walk
  • ‪O-Ren Ishii - ‬3 min walk
  • ‪Marshall Street Coffee - ‬2 min walk
  • ‪beets&roots - ‬3 min walk

About this property

The Cloud One Hamburg - Kontorhaus

Hotel near Miniatur Wunderland
Close to Hamburg Cruise Center and Elbe Philharmonic Hall, The Cloud One Hamburg - Kontorhaus provides amenities like 2 bars. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), an elevator, and smoke-free premises
  • A 24-hour front desk and luggage storage
Room features
All 457 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • 46-cm flat-screen TVs with cable channels
  • Daily housekeeping and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Exterior
Ruby Lotti Hotel Hamburg
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
8.8 out of 10, Excellent, 1,016 reviews
Ruby Lotti Hotel Hamburg

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24.50 to 24.50 per person
  • 2 bars/lounges
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-cm flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24.50 to 24.50 for adults, and EUR 0 to 24.50 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

The Cloud One Hamburg Kontorhaus
The Cloud One Hamburg - Kontorhaus Hotel
The Cloud One Hamburg - Kontorhaus Hamburg
The Cloud One Hamburg - Kontorhaus Hotel Hamburg

Frequently asked questions

Is The Cloud One Hamburg - Kontorhaus pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

Limited spots are available.

What time is check-in at The Cloud One Hamburg - Kontorhaus?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Cloud One Hamburg - Kontorhaus?

Check-out is at noon.

Where is The Cloud One Hamburg - Kontorhaus located?

Located in Hamburg City Center, this hotel is within a 15-minute walk of CHOCOVERSUM and Miniatur Wunderland. Hamburg Cruise Center and Elbe Philharmonic Hall are also within 1 mi (2 km). Messberg U-Bahn and Meßberg Station are within a 2-minute walk.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

The Cloud One Hamburg - Kontorhaus Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 143 out of 240 reviews
Rating 8 - Good. 67 out of 240 reviews
Rating 6 - Okay. 22 out of 240 reviews
Rating 4 - Poor. 4 out of 240 reviews
Rating 2 - Terrible. 4 out of 240 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, lovely staff, nice bar, comfy room
Stayed 3 nights in Sep 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and quiet. Perfect central location for walking to sights in old town and a subway entrance at the front door to explore further away. Staff friendly and helpful, too!
Stayed 4 nights in Sep 2025

8/10 Good

Ahmad

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
It was good experience
Stayed 2 nights in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very nice hotel and close to metro. Walkable and safe area. Impeccable service. Very nice staff Great bar and breakfast.
Stayed 3 nights in Aug 2025

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities
Modern, clean and comfortable. Easy access to all the things to do.
Stayed 2 nights in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again, highly recommend
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Nice, stylish and clean. Good service and good breakfast. Also location very convinient
Stayed 2 nights in Apr 2025

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Hamburg!
Stayed 2 nights in May 2024

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jun 2024

10/10 Excellent

Riki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Good hotel and clean room. The place close to everything in the city.
Stayed 1 night in Feb 2025

10/10 Excellent

Otto

Liked: Cleanliness, staff & service, property conditions & facilities
Well, it’s a very fine hotel. I love it.
Stayed 3 nights in Apr 2025

10/10 Excellent

Filippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice

Great rooms, very clean and big windows with lots o lights. Friendly staff, nice breakfast and the bed was so comfortable!! And the pillows
Stayed 2 nights in Mar 2025

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in / lovely big room - so many dining and shopping options close by….
Stayed 4 nights in May 2024

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy, Clean and Rooftop Deck

Beautiful hotel with very comfortable rooms and excellent breakfast. The furniture was unique and comfortable through. Best selection of well designed chairs and couches throughout the building created a cozy atmosphere. The rooftop bar and deck had great service and scenery. Area is very walkable with many sites and restaurants nearby.
Stayed 2 nights in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish lobby and rooms.
Stayed 2 nights in Jun 2024

10/10 Excellent

Isaakidis

Liked: Cleanliness, staff & service, property conditions & facilities
Great expiriance
Stayed 1 night in Feb 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 1 night in Feb 2025

10/10 Excellent

CHRISTOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel, very cenrally located! The room was very clean and well decorated. The bar is fantastic.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 2 nights in Mar 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good advanced hotel with nice bar on rooftop
Stayed 1 night in Feb 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room, friendly staff. Would have liked coffee/water in the room.
Stayed 2 nights in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very stylish and cosy hotel. Nice hotel bar but somewhat crowded at breakfast. Room very sufficient - good shower and comfortable bed. Very quiet from the street. Very good bakery one block from hotel and just two steps from the U-bahn. Will stay again if in Hamburg.
Stayed 2 nights in May 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and fun
Stayed 1 night in Mar 2024

6/10 Okay

Renee

Liked: Cleanliness, property conditions & facilities, room comfort
Clean room and well serviced. Very small for two people, especially with lugguage. No fridge, no laundry or room service. Lobby and roof top bar were great.
Stayed 4 nights in Oct 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities

Atmosphere on point!

Cosy hotel, relaxed with nice amenities and quiet central location. Great staff. I had a room close to the elevator, which is fine but the beeping noise every time someone presses the button and when the elevator arrives is very unnecessary, top tip from a frequent traveler to remove or at least lower that sound.
Stayed 2 nights in Sep 2024
Expedia Group trademark logo

Policies

† More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid
English Copyright 1995 - 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. AARP and its affiliates do not provide retail goods or services or discounts on such goods or services. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP Travel Center directly for full details. Expedia pays a royalty fee to AARP for the use of AARP's intellectual property. These fees are used for the general purposes of AARP.