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Hotel Hamburg

Pet-friendly hotel with free breakfast connected to the convention center in Hamburg

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Hotel Hamburg welcomes visitors to the city center with genuine hospitality. The multilingual staff assists guests in navigating the city. Enjoy a daily breakfast buffet for a relaxing start. Practical amenities include in-room WiFi, luggage storage, and elevator access.

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Single Room, 1 Twin Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Single Room, 1 Twin Bed

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Double Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room

Premium bedding, in-room safe, desk, blackout drapes

Comfort Double Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Premium bedding, in-room safe, desk, blackout drapes

Triple Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Economy Single Room

Economy Single Room | Premium bedding, in-room safe, desk, blackout drapes

Economy Single Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Quadruple Room

Premium bedding, in-room safe, desk, blackout drapes

Comfort Quadruple Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, blackout drapes

Family Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 22 sq m
  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Twin Bed

View all photos for Basic Double Room, 1 Double Bed, Shared Bathroom

Basic Double Room, 1 Double Bed, Shared Bathroom | Premium bedding, in-room safe, desk, blackout drapes

Basic Double Room, 1 Double Bed, Shared Bathroom

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Steindamm 29, Hamburg, HH, 20099

What's nearby

  • Hamburger Kunsthalle - 7 min walk - 0.4 miles
  • Moenckebergstrasse - 8 min walk - 0.4 miles
  • Inner Alster Lake - 10 min walk - 0.6 miles
  • Jungfernstieg - 16 min walk - 0.9 miles
  • Hamburg City Hall - 18 min walk - 1.0 mile

Getting around

  • South Central U-Bahn - 5 min walk
  • Hamburg Central Station - 6 min walk
  • Hamburg Airport (HAM) - 35 min drive

Restaurants

  • ‪Meram Holzkohlegrill - ‬1 min walk
  • ‪Öz Urfa Kebap Salonu - ‬2 min walk
  • ‪Saray Köz Restaurant - ‬1 min walk
  • ‪Singh - ‬1 min walk
  • ‪Grand Cafe Back-Lava GmbH - ‬2 min walk

About this property

Hotel Hamburg

Hotel near Miniatur Wunderland
Hotel Hamburg provides a free breakfast buffet and more. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Smoke-free premises, luggage storage, and a 24-hour front desk
  • A TV in the lobby, multilingual staff, and a front-desk safe
  • An elevator
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Hamburg boast comforts such as premium bedding, as well as amenities like free WiFi and safes.
More amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Showers, free toiletries, and hair dryers
  • Flat-screen TVs with cable channels
  • Heating, daily housekeeping, and desks

Similar properties

Front of property
Hotel Residence am Hauptbahnhof
  • Free WiFi
  • Breakfast available
  • Laundry
  • Room service
6.6 out of 10, 886 reviews
Hotel Residence am Hauptbahnhof

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free buffet breakfast available daily

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Elevator (31 inch wide door)

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 6.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hamburg Novum Hotel
Novum Hamburg Stadtzentrum
Novum Hotel
Novum Hotel Hamburg
Novum Hotel Hamburg Stadtzentrum
Novum Hotel Stadtzentrum
Novum Stadtzentrum
Hotel Hamburg Hotel
Hotel Hamburg Hamburg
Hotel Hamburg Hotel Hamburg
Novum Hotel Hamburg Stadtzentrum

Frequently asked questions

Is Hotel Hamburg pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

What time is check-in at Hotel Hamburg?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 15 (subject to availability).

What time is check-out at Hotel Hamburg?

Check-out is at noon. Late check-out is available for EUR 15.00 (subject to availability).

Where is Hotel Hamburg located?

Located in Hamburg City Center, this hotel is 0.4 mi (0.6 km) from Moenckebergstrasse and 1.4 mi (2.3 km) from Miniatur Wunderland. Markthalle Hamburg and Hamburger Kunsthalle are also within 10 minutes. South Central U-Bahn is 5 minutes by foot and Lohmuhlenstrasse U-Bahn is 8 minutes.

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Hotel Hamburg Reviews

Reviews

6.8
Rating 10 - Excellent. 106 out of 1005 reviews
Rating 8 - Good. 397 out of 1005 reviews
Rating 6 - Okay. 318 out of 1005 reviews
Rating 4 - Poor. 110 out of 1005 reviews
Rating 2 - Terrible. 74 out of 1005 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Arkadiusz

Liked: Cleanliness, staff & service
Disliked: Amenities
OK
Stayed 5 nights in Oct 2025

4/10 Poor

tommy fang ting

Disliked: Staff & service, amenities, property conditions & facilities
Basic meal, staff is bad, no TV available but did not to let guests know
Stayed 9 nights in Oct 2025

6/10 Okay

Roger

Liked: Cleanliness, amenities, property conditions & facilities
The staff, room and breakfast buffet were all great 5 stars. The problem is this is in a mostly migrant area. If your room is in front yes you get a nice balcony. The problem is noise. The street is loud 24/7 never quite. Africans and Arabs all night and day out talking, yelling and playing music.
Stayed 4 nights in Oct 2025

6/10 Okay

Ala

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Just average hotel nothing special the design of the hotel and the women around the hotel area in not good do kids to see
Stayed 1 night in Jul 2025

10/10 Excellent

Den

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel at a reasonable price. Staff was great, breakfast was good. Very close to the train station.
Stayed 2 nights in Feb 2025

8/10 Good

philip

Liked: Amenities
Overall a good place to stay near the station.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ronald

Liked: Staff & service, property conditions & facilities
A well run old style hotel.
Stayed 1 night in Apr 2024

6/10 Okay

Thomas

Disliked: Property conditions & facilities, room comfort

No BS, just a bed and a decent breakfast

No nonsense, low price hotel with a central location. Nothing to write home about, yet nothing to complain about either. Breakfast was fine and comparable to what you will get in a slightly more expensive (mid class) hotel. Extra bonus for the luggage room letting us explore Hamburg without our backpacks on check out day.
Stayed 1 night in Jun 2025

8/10 Good

Thomas Maria van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 3 nights in Mar 2025

4/10 Poor

Pak Wo Patrick

Disliked: Property conditions & facilities, room comfort
Hotel is within easy walking distance from Hauptbahnhof. The ground floor of the hotel building is occupied by a sex shop. The street, Steindamn, is chock-full of undesirble people.
Stayed 3 nights in May 2025

8/10 Good

Magdalena

Liked: Staff & service, amenities
Good price/quality ratio, but the neighborhood is not the best :C
Stayed 1 night in May 2025

6/10 Okay

Michail

Liked: Cleanliness, staff & service

A good hotel for a short stay

Hamburg is a good hotel for a short stay, in a very good location. It is only 3 minutes walk from train and bus central stations and 10 minutes walk from shopping area. The room and all the areas of the hotel were clean and the staff friendly. The breakfast was very good. .
Stayed 2 nights in Aug 2024

6/10 Okay

Alexandra

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Hotel very good. Area outside of the hotel not very nice
Stayed 1 night in Jun 2024

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
Hotel room was big and just what we needed travelling with children. Breakfast choices were very limited and the area outside felt quite unsafe with small children. Excellent proximity to Hauptbahnhof
Stayed 2 nights in Dec 2024

8/10 Good

claudio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the safebox in the room did not work, marginal people area despite centraly located, I have the feeling of being in an unsecure area
Stayed 1 night in Aug 2025

8/10 Good

Petter

Liked: Staff & service, amenities, property conditions & facilities
The area is noisy and lively, but that is not the hotel's fault. More than decent overall, the staff were very helpful.
Stayed 4 nights in Aug 2024

6/10 Okay

Nathan

Liked: Staff & service, room comfort

Okay but probably for a short stay

We did just one night here and I'm not sure we would have lasted longer than that. Rooms were a bit hot but, due to the noise outside throughout the night, we couldn't really open windows. We were with little children and it appears the street the hotel is located on is not child-friendly (e.g. there's a sex store next to hotel entrance). The family room was spacious for five of us though!
Stayed 1 night in Jun 2025

8/10 Good

Paula

Liked: Cleanliness, property conditions & facilities

Small ,comfortable hotel with few big minus points

Hotel is clean ,and breakfest was good. Room and bed was comfortable. In other hand location of the hotel is restless.It is located in the street part where many drugusers and smokers spend time through the day and night. Even as window closed the noises of fights,arriving ambulances and yelling of people on the street can be heard without willing. Not the safest entrance from the street in to hotel. Staff at cleaning and breakfest room was pleasent and friendly. Staff at reception was harder to reach and talk to and less welcoming.
Stayed 4 nights in Jul 2025

8/10 Good

Xiufan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad.
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Not recommended

Please dont book here. We arrive and area its located in isnt a nice area and its above a adult shop. Staff upon check in was rude. The room was okay to just put your head down if you can sirens are every few minutes and no breeze through window as you open it and wall is right there. The bathroom is very very small. Breakfast was nice and variety of options and staff then was nice and polite. But other than that not somewhere i would ever recommend.
Stayed 3 nights in Jul 2025

8/10 Good

Abrahim Ben Chadli

Liked: Staff & service, room comfort
.
Stayed 1 night in Jun 2025

6/10 Okay

Robert

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms were outdated. Breakfast was good
Stayed 1 night in Dec 2024

8/10 Good

JONATHAN

Liked: Cleanliness, property conditions & facilities, room comfort
Slightly strange with the ground floor of the building a sex shop. But once inside the hotel is good for its price and served a very good breakfast buffet
Stayed 1 night in Oct 2024

6/10 Okay

Elizabeth

Liked: Staff & service
This property serves a purpose, the breakfast is good and the staff friendly and it is a short walk from the train station. Please note our room was not as per the pictures shared on Expedia and was a lot more dated.
Stayed 2 nights in Aug 2024

6/10 Okay

Waleska

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We stayed for one night only but def the images shared for the hotel do not match real life. It looks like a completely different place. Its an older version of what you're seeing. We stayed there because of the closeness to the central station but would not be inclined to repeat our visit
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