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Motel One Hamburg-Altona

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Photo gallery for Motel One Hamburg-Altona

A modern lounge area with a large blue sofa, leather armchairs, and a dining table with chairs. - Motel One Hamburg-Altona (Hamburg)
A modern living room with a leather sofa, teal chairs, a fireplace, and a cityscape painting. - Motel One Hamburg-Altona (Hamburg)
A bar area with shelves of liquor bottles, a coffee machine, and a counter with a coffee display. - Motel One Hamburg-Altona (Hamburg)
A terrace with wicker chairs and tables, a view of a street, and a brick building in the background. - Motel One Hamburg-Altona (Hamburg)
A hotel room with two beds, a large window, a blue headboard, and artwork on the wall. - Motel One Hamburg-Altona (Hamburg)
Motel One Hamburg-Altona provides amenities like a terrace and a bar. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar

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Room options

View all photos for Room, 1 Queen Bed (THE ONE)

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Room, 1 Queen Bed (THE ONE)

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (THE ONE)

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Room, 1 King Bed (THE ONE)

8.4 out of 10
Very good
(12 reviews)
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (ONE)

A hotel room with a blue tufted headboard, white bedding, and artwork depicting ships and maritime scenes on the wall.

Family Room (ONE)

  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

About the neighborhood

Located in Eimsbuettel, a neighborhood in Hamburg, Motel One Hamburg-Altona is near a metro station. Elbe Philharmonic Hall and Miniatur Wunderland are cultural highlights, and travelers looking to shop may want to visit Reeperbahn. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclays Arena. Visit our Hamburg travel guide
Map
Kieler Straße 171, Hamburg, HH, 22525

What's nearby

  • Holsten Brewery
    5 min drive - 1.2 miles
  • Theatre Neue Flora
    6 min drive - 1.4 miles
  • Wohlers Park
    7 min drive - 1.6 miles
  • Delphi Show Palast
    7 min drive - 1.6 miles
  • Schanzenpark
    8 min drive - 2.0 miles

Getting around

  • Tiedemannstraße Bus stop
    8 min walk
  • Lutterothstrasse U-Bahn
    13 min walk
  • Hamburg Airport (HAM)
    24 min drive

Restaurants

  • Vin Aqua Vin
    8 min walk
  • McDonald's
    3 min walk
  • Burger King
    6 min walk
  • Café Délice
    11 min walk
  • Özi‘s Kebab
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per night)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17.90 to 18.90 for adults and EUR 8.95 to 9.45 for children
  • A bar/lounge

Things to do

  • Bicycle rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 2006
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17.90 to 18.90 for adults, and EUR 8.95 to 9.45 for children
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Motel One Hamburg-Altona pet-friendly?

Yes, Motel One Hamburg-Altona allows pets (limit 1 total). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 15 per night.

What time is check-in at Motel One Hamburg-Altona?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Motel One Hamburg-Altona?

Check-out is at noon.

Where is Motel One Hamburg-Altona located?

Located in Eimsbuettel, this hotel is within 2 mi (3 km) of Theatre Neue Flora, University of Hamburg, and Hagenbeck Zoo. Reeperbahn and Altonaer Volkspark are also within 3 mi (5 km). Lutterothstrasse U-Bahn is 13 minutes by foot and Osterstrasse U-Bahn is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Motel One Hamburg-Altona Reviews

8.6

Excellent

9.2

Cleanliness

7.2

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 207 out of 474 reviews
Rating 8 - Good. 202 out of 474 reviews
Rating 6 - Okay. 48 out of 474 reviews
Rating 4 - Poor. 9 out of 474 reviews
Rating 2 - Terrible. 8 out of 474 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good hotel and service
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean but sterile decor in rooms

Had to check in a few hours early.. reception staff was very friendly and helpful. helped make several prints from their printer. Rooms however, where clean and comfortable but somewhat small, austere and lacked some practical/functional features like towel bars and hooks in the bathroom.
Stayed 6 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic breaks fast and rooms but ok for price
Stayed 4 nights in Aug 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
x
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super for a short trip to Hamburg. We used the E—Rollers to for go into the city. The area is also nice, once you headed into the city.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Hôtel médium on confort, bathroom without enough level, small room, regarding the price could be better
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Past
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
our stay for one night in germany was comfortable but we were a little disappointed by the lack of drinking water and tea making facilities in the rooms.
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Read positive reviews about the hotel however located in unsafe area of town. Used train and bus to reach hotel and didn’t feel comfortable at all. Room was very noisy as well and couldn’t sleep due to notice from adjourning room. Staff was very cold and uninviting.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooi motel, goede middenklasse. Vriendelijk personeel, nette schone kamers.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Väldigt nöjd med hotellet överlag, bra frukost, bra rum. Parkeringsgaraget var väldigt trångt även för mig med en väldigt liten bil, så har man stor bil får man vara försikgtig led garagenerfarten som var väkdigt brant
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wenn man Motel One bucht, weiß man genau, was man bekommt. Unsere Wünsche wurden umgesetzt, das Frühstück war, wie immer, super. Danke an das Personal, ohne dieses der Aufenthalt nicht so toll gewesen wäre.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Alles in allem war es ok. Es gibt allerdings schönere Motel ones.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war ein kurzer aber sehr schöner Aufenthalt. Wir konnten unser Auto problemlos am Parkhaus abstellen. Das Zimmer war sauber, das Bett bequem. Begeistert hat mich das Frühstück! Bio-Qualität, viele vegane Möglichkeiten und es gab sogar eine Kaffeemaschine nur für vegane Auswahl. Top!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr freundliches Personal, alles sehr sauber und ordentlich. Zimmer sind okay und ausreichend für eine Nacht. Alles gut und nichts verschlissen.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Ruhiges Zimmer, gut funktionierende Klimaanlage, top sauber und funktionell.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Personal, Frühstück nicht genutzt, Parkhaus zu finden war etwas schwierig wegen der Baustelle.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer und Bett ausreichend groß, und bot alles was man braucht. Frühstück hatten wir nicht gebucht. Lage ist etwas abseits der Innenstadt, aber das weiß man ja vorher. 15min Fußweg zur S-Bahn waren machbar
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Wir haben bereits mehrfach in verschiedenen Häusern von Motel One übernachtet und waren bislang stets zufrieden. Umso enttäuschender war unser jüngster Aufenthalt, der leider deutlich hinter unseren bisherigen Erfahrungen zurückbleibt. Die Betten empfanden wir als ausgesprochen ungemütlich, was insbesondere an den sehr harten und groben Kissen sowie an der insgesamt minderwertig wirkenden Bettwäsche lag. Ein erholsamer Schlaf war unter diesen Umständen kaum möglich. Besonders unangenehm war zudem eine Situation am Morgen: Gegen 9:15/9:20 Uhr klopfte die Reinigungskraft nur sehr kurz an und betrat anschließend ohne abzuwarten direkt das Zimmer. Dieses Vorgehen empfinden wir als nicht angemessen und störend für die Privatsphäre der Gäste. Insgesamt entspricht dieser Aufenthalt leider nicht dem Standard, den wir bisher mit Motel One verbunden haben. Wir hoffen sehr, dass es sich hierbei um eine Ausnahme handelt und zukünftige Aufenthalte wieder das gewohnte Niveau erreichen.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Aufenthalt war prima und es ist klagen auf hohem Niveau, dass die Klimaanlage etwas zu warm war und es zum Frühstück keine warmen Gerichte gab. Wir kommen gerne wieder. Die Mitarbeiter und Mitarbeiterinnen waren alle sehr freundlich und hilfsbereit. Das parken in der Tiefgarage war unkompliziert.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles wunderbar, sauber, bequeme Betten, Parkplatz, freundliches Personal und Frühstück ok :)
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Belles chambres, modernes et propres, la dessus il n'y a rien à redire. Par contre le parking est largement trop petit, et les chambres sur l'a vant legerement trop bruyantes.. Sinon bon séjour
Stayed 1 night in Mar 2026