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IntercityHotel Hamburg-Altona

3.5 star property
Hotel with 2 restaurants, near St. Pauli Piers

Choose dates to view prices

IntercityHotel Hamburg-Altona offers a convenient base in Altona's center. Guests can choose between two on-site restaurants for lunch or dinner, enjoy drinks at the bar, and use in-room WiFi. Visitors consistently praise the attentive staff for their exceptional service.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet friendly
  • Breakfast available
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Soundproofing, free cribs/infant beds, free WiFi, bed sheets

Standard Room

8.4 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Private bathroom
Hair dryer
Free bottled water
Daily housekeeping
Wardrobe or closet
  • Sleeps 3
  • 1 Twin Bed

View all photos for Business Room

Soundproofing, free cribs/infant beds, free WiFi, bed sheets

Business Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Private bathroom
Hair dryer
Free bottled water
Daily housekeeping
Wardrobe or closet
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Soundproofing, free cribs/infant beds, free WiFi, bed sheets

Standard Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Private bathroom
Hair dryer
Free bottled water
Daily housekeeping
Wardrobe or closet
  • Sleeps 3
  • 1 Twin Bed

View all photos for Business Room (Plus)

Soundproofing, free cribs/infant beds, free WiFi, bed sheets

Business Room (Plus)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Private bathroom
Hair dryer
Free bottled water
Daily housekeeping
Wardrobe or closet
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
Paul-Nevermann-Platz 17, Hamburg, HH, 22765

What's nearby

  • Altonaer Balkon - 11 min walk - 0.6 miles
  • Theatre Neue Flora - 18 min walk - 1.0 mile
  • Fish Market - 2 min drive - 1.0 mile
  • St. Pauli Piers - 3 min drive - 1.5 miles
  • Reeperbahn - 3 min drive - 1.5 miles

Getting around

  • Hamburg-Altona Station - 2 min walk
  • Königstraße S-Bahn - 11 min walk
  • Hamburg Airport (HAM) - 15 min drive

Restaurants

  • ‪Köz Urfa - ‬1 min walk
  • ‪Espresso House - ‬2 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Schweinske - ‬3 min walk
  • ‪Caglar Bäckerei - ‬4 min walk

About this property

IntercityHotel Hamburg-Altona

Hotel near Miniatur Wunderland
You can look forward to dry cleaning/laundry services, a bar, and conference space at IntercityHotel Hamburg-Altona. Be sure to enjoy lunch, dinner, and light fare at the two on-site restaurants. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), luggage storage, and a TV in the lobby
  • Smoke-free premises, free newspapers, and an elevator
  • A front-desk safe, a 24-hour front desk, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 133 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls. Guest reviews give good marks for the clean rooms at the property.
More amenities include:
  • Bathrooms with showers and hair dryers
  • Free infant beds and daily housekeeping

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Property amenity
Moxy Hamburg Altona
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 363 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 19 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Lounge/Bar
  • Sommerterrasse

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,442 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Free daily newspapers
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night, plus a deposit of EUR 15 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Pet deposit: EUR 15 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Hamburg-Altona InterCityHotel
InterCityHotel Hamburg-Altona
InterCityHotel Hotel Hamburg-Altona
Intercity Hotel Hamburg
InterCityHotel Hamburg-Altona Hotel
Intercityhotel Hamburg Altona
IntercityHotel Hamburg-Altona Hotel
IntercityHotel Hamburg-Altona Hamburg
IntercityHotel Hamburg-Altona Hotel Hamburg

Frequently asked questions

Is IntercityHotel Hamburg-Altona pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a deposit of EUR 15 per night and a fee of EUR 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

IntercityHotel Hamburg-Altona doesn't offer parking.

What time is check-in at IntercityHotel Hamburg-Altona?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at IntercityHotel Hamburg-Altona?

Check-out is at noon.

Where is IntercityHotel Hamburg-Altona located?

Located in Altona, this hotel is 0.6 mi (1 km) from Altonaer Balkon and 2.5 mi (4 km) from Miniatur Wunderland. Beatles Platz and Theatre Neue Flora are also within 1 mi (2 km). Hamburg-Altona Station is only a 2-minute walk and Königstraße S-Bahn is 11 minutes.

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Reviews

IntercityHotel Hamburg-Altona Reviews

8.4

Very Good

8.8

Cleanliness

8.4

Location

8.8

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 379 out of 1001 reviews
Rating 8 - Good. 476 out of 1001 reviews
Rating 6 - Okay. 113 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

Reviews

8/10 Good

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Hotel located right by train station, so very noisy at night
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Very good breakfast. I would stay here again if I visit Hamburg
Stayed 1 night in Mar 2025

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location, quiet, nice staff. Pricy, but it was a weekend and Hamburg was packed with people
Stayed 2 nights in Jan 2025

10/10 Excellent

Fumihiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to the station, so it was convenient for getting around.
Stayed 5 nights in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the accommodation you need on a citytrip!
Stayed 3 nights in Nov 2023

8/10 Good

Lamanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located close to train station. Clean hotel.
Stayed 1 night in Jun 2024

8/10 Good

Sophie

Liked: Cleanliness, staff & service
Excellent location, a little noisy due to the warm weather and outdoor eating right outside the window - but to be expected on a nice Friday evening in Hamburg. VERY skilled staff. They made the experience great.
Stayed 1 night in Jun 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located for the S Bahn and Main line railway. Plenty of food outlets at the station.
Stayed 4 nights in Apr 2024

10/10 Excellent

Dominik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room overlooking the streets, very clean and minibar was well stocked and included in the rate
Stayed 2 nights in Aug 2022

8/10 Good

Birgitta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geographically excellent, trains and buses right outside, and besides full of shops. The rooms are fine and clean, a bit small though. Staff is helpful, all fine.
Stayed 1 night in Apr 2025

8/10 Good

Reinhard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am satisfied
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

It was amazing
Stayed 1 night in Jan 2025

8/10 Good

Elke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 3 nights in Sep 2025

6/10 Okay

James

Liked: Cleanliness

Altona, Hamburg

Location of hotel is excellent, it’s connected to the train station. Breakfast is way overpriced. Lots of delicious options in train station. The bed was uncomfortable. Staff was friendly.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in May 2025

8/10 Good

Emil

Liked: Cleanliness, staff & service, property conditions & facilities

All in all a good stay in Altona.

Nice and quite modern interior. Clean rooms and no carpets, which is good. Good location. On the downside the pillow was too flat and very little head support. The shower had uneven temperatures going up and down.
Stayed 2 nights in Aug 2024

6/10 Okay

Britney

Liked: Cleanliness, staff & service
Disliked: Amenities
The bed was so firm. Uncomfortably so. I appreciated the Free water and great location. All the staff I interacted with were very nice. Did not try the food and vending machine was overpriced.
Stayed 2 nights in May 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is conveniently located in the altona station. Clean. However, Check in experience was not good. The self check in machine gave us keys to somebody's room. So we had to go back n forth
Stayed 3 nights in Oct 2024

4/10 Poor

Per

Liked: Cleanliness, staff & service
Disliked: Room comfort

Too hard madras

Very hard madras spoling Hole night.
Stayed 1 night in Nov 2024

10/10 Excellent

Luis Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only the breakfast a day was no fruit cutting.
Stayed 5 nights in Jun 2024

6/10 Okay

Gisela

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff at the reception was very friendly and gave me a quiet room upon request. Unfortunately the room (216) had a very strong smell of fabric freshener and the window was wide open upon entering the room. Not sure what the hotel was trying to cover up but the odour was pretty overwhelming. The breakfast was pricey but good
Stayed 1 night in Jan 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fingerprinting at sign in

Having a check in ask for a finger print at check in is a teal turn off
Stayed 2 nights in Oct 2023

8/10 Good

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Lage
Stayed 2 nights in Jul 2023

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities
Sehr aufmerksames Personal, die Zimmer brauchen ein Renovierungs-Update
Stayed 1 night in Nov 2025

10/10 Excellent

Karsten

Liked: Cleanliness, amenities, property conditions & facilities
Das Zimmer war sauber und nett eingerichtet. Ich habe nichts zu beanstanden!
Stayed 1 night in Nov 2025
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Policies

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