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Hotel Lumen am Hauptbahnhof

3.0 star property
Central hotel with a 24-hour front desk connected to the convention center in Hamburg

Choose dates to view prices

Hotel Lumen am Hauptbahnhof sits in the heart of Hamburg City Center, where travelers can take advantage of practical laundry facilities and free in-room WiFi. The hotel's multilingual staff helps guests navigate their way to nearby attractions like Hamburg City Hall.

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Single Room

Premium bedding, in-room safe, desk, blackout drapes

Single Room

8.0 out of 10
Very good
(36 reviews)

Highlights

Heating
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Premium bedding, in-room safe, desk, blackout drapes

Double Room

7.4 out of 10
Good
(11 reviews)

Highlights

Heating
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds

Premium bedding, in-room safe, desk, blackout drapes

Twin Room, 2 Twin Beds

7.0 out of 10
Good
(7 reviews)

Highlights

Heating
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • 14 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room, 3 Twin Beds

Triple Room, 3 Twin Beds | Premium bedding, in-room safe, desk, blackout drapes

Triple Room, 3 Twin Beds

8.0 out of 10
Very good
(10 reviews)

Highlights

Heating
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Premium bedding, in-room safe, desk, blackout drapes

Quadruple Room

Highlights

Heating
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • 19 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Double Room

Premium bedding, in-room safe, desk, blackout drapes

Double Room

  • Sleeps 2

View all photos for Single Room

Premium bedding, in-room safe, desk, blackout drapes

Single Room

  • Sleeps 1

Twin Room

  • Sleeps 2

View all photos for Quadruple Room

Premium bedding, in-room safe, desk, blackout drapes

Quadruple Room

  • Sleeps 4

View all photos for Triple Room with 3 Single Beds

Premium bedding, in-room safe, desk, blackout drapes

Triple Room with 3 Single Beds

  • Sleeps 3

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About the neighborhood

Map
Steindamm 19, Hamburg, HH, 20099

What's nearby

  • Hamburger Kunsthalle - 6 min walk - 0.4 miles
  • Moenckebergstrasse - 6 min walk - 0.4 miles
  • Inner Alster Lake - 9 min walk - 0.5 miles
  • Jungfernstieg - 15 min walk - 0.8 miles
  • Hamburg City Hall - 16 min walk - 0.9 miles

Getting around

  • South Central U-Bahn - 4 min walk
  • Hamburg Central Station - 5 min walk
  • Hamburg Airport (HAM) - 34 min drive

Restaurants

  • ‪Nagel - ‬2 min walk
  • ‪Baumann's Bierbar - ‬3 min walk
  • ‪Meram Holzkohlegrill - ‬1 min walk
  • ‪Sait Grillhaus - ‬1 min walk
  • ‪Saray Köz Restaurant - ‬2 min walk

About this property

Hotel Lumen am Hauptbahnhof

Hotel near Miniatur Wunderland
Located close to Elbe Philharmonic Hall, Hotel Lumen am Hauptbahnhof has plenty to offer. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), express check-out, and 1 meeting room
  • Tour/ticket assistance, free newspapers, and a 24-hour front desk
  • ATM/banking services, smoke-free premises, and an elevator
Room features
All guestrooms at Hotel Lumen am Hauptbahnhof include comforts such as premium bedding, as well as amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with cable channels
  • Heating, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 18 per night)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14.90 per person

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Elevator

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.90 per person
  • Nearby parking fee: EUR 18 per night (1640 ft away)
  • In-room safe fee: EUR 3 per stay
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Hotel Lumen am Hauptbahnhof
Hotel Lumen am Hauptbahnhof Hamburg
Lumen am Hauptbahnhof
Lumen am Hauptbahnhof Hamburg
Lumen Am Hauptbahnhof Hamburg
Hotel Lumen am Hauptbahnhof Hotel
Hotel Lumen am Hauptbahnhof Hamburg
Hotel Lumen am Hauptbahnhof Hotel Hamburg

Frequently asked questions

Is Hotel Lumen am Hauptbahnhof pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Lumen am Hauptbahnhof?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Lumen am Hauptbahnhof?

Check-out is at 11 AM.

Where is Hotel Lumen am Hauptbahnhof located?

Located in Hamburg City Center, this hotel is 0.3 mi (0.5 km) from Moenckebergstrasse and 1.4 mi (2.2 km) from Miniatur Wunderland. Markthalle Hamburg and Hamburger Kunsthalle are also within 10 minutes. South Central U-Bahn is only a 4-minute walk and North Central U-Bahn is 7 minutes.

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Reviews

Hotel Lumen am Hauptbahnhof Reviews

7.0

Good

7.6

Cleanliness

5.8

Location

7.4

Staff & service

6.6

Eco-friendliness

6.6

Property conditions & facilities
Rating 10 - Excellent. 143 out of 1006 reviews
Rating 8 - Good. 395 out of 1006 reviews
Rating 6 - Okay. 302 out of 1006 reviews
Rating 4 - Poor. 103 out of 1006 reviews
Rating 2 - Terrible. 63 out of 1006 reviews

Reviews

10/10 Excellent

Omid

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy check in and very close to main train station. Neighborhood is quite busy and lively.
Stayed 1 night in Oct 2025

8/10 Good

harkirtan

Liked: Amenities
It’s close to bus stop and market
Stayed 2 nights in Sep 2025

8/10 Good

Nobukuni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good facility
Stayed 1 night in Jul 2025

2/10 Terrible

Kalle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here!

Very unsafe area, rude staff and filthy room.
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot , affordable. Only fault is that the stairs are steep.
Stayed 1 night in Apr 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities
Decent hotel right next to Hamburg station. The road it’s on is a bit sketchy, full of junkies and refugees sleeping rough, but if you’re a solo traveller as I was it’s easy enough to navigate around and you can quickly walk to the awesome bits of Hamburg or jump on the metro. Staff were helpful and all spoke good English. Room was clean and bed was comfy. Would stay again.
Stayed 1 night in Jul 2025

8/10 Good

Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location near the main train station
Stayed 2 nights in Nov 2024

6/10 Okay

Alexander

Ok hotel if you can stand junkies outside on the street.
Stayed 2 nights in Feb 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good rate and very close to the main station, for a budget hotel this will suit most peoples needs
Stayed 1 night in Jul 2024

6/10 Okay

Aysan

was ok, not bad
Stayed 1 night in May 2025

6/10 Okay

Mark

Liked: Staff & service
Very close to Hamburg Central Station, plenty of shops on the main street around the hotel. Not the most luxurious hotel, but exceptional value for money.
Stayed 1 night in Aug 2024

6/10 Okay

Nina Bonderup

Disliked: Property conditions & facilities

Really great breakfast

Breakfast was really good, exceeded our expectations by far!
Stayed 1 night in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic , clean , and comfortable.
Stayed 1 night in Apr 2025

6/10 Okay

Robert

P
Stayed 1 night in Jun 2025

6/10 Okay

Sebastien

Disliked: Cleanliness

Perfectly fine

Really close to the train and buss-station so I would say suitable for passing through. A little bit of "rough" neighbourhood and you can barely see the entrance, but if you can live with not have the paris hilton view for me was perfectly fine since "rough" or no "rough" do not matter for me. Helpfull service when asked question and to use the luggageroom. Would say its more for just sleeping/relaxing than hanging at the hotell as the quality of room is spartan
Stayed 2 nights in Jul 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quiet room despite noisy activity outside and at reception. Breakfast extra but very good.
Stayed 1 night in Jun 2024

2/10 Terrible

KX**

Disliked: Cleanliness, amenities, property conditions & facilities
Owner was really rude,
Stayed 1 night in Jun 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hamburg city break.

Nice and friendly staff from reception to cleaning staff. Located close to the main Hauptbahnhof station. Multicultural area, nice restaurants and Middle Eastern, North African foods.
Stayed 3 nights in Sep 2022

6/10 Okay

Polly C. N.

it was okay
Stayed 2 nights in Dec 2024

6/10 Okay

Tyler

Disliked: Staff & service, property conditions & facilities
Really loud around the hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Altogether lovely
Stayed 1 night in May 2023

2/10 Terrible

Ahmad

I didn’t stay in the hotel because they didn’t have elevator on the street level, me and my wife can’t use stairs which is very long so I asked them to cancel they said to contact you for cancellation
Stayed 2 nights in Jul 2025

6/10 Okay

Karin

Clean, efficient check in, quiet. Neighbourhood is questionable.
Stayed 1 night in Jun 2024

8/10 Good

Kim Lye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and clean rooms. Within minutes from the train station. Weird or homeless people hanging around the street, especially during the night.
Stayed 2 nights in Jul 2023

6/10 Okay

Dermot

Liked: Cleanliness

Underwhelming

This is a budget hotel, very central but in a poor neighbourhood with risky streets at night. Extra cost for breakfast is not worth it, use local cafes and restaurants instead
Stayed 2 nights in Jan 2025
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