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Best Western Plus Hotel St. Raphael

4.0 star property
Hotel with a bar, near Miniatur Wunderland

Choose dates to view prices

Located in Hamburg City Center, Best Western Plus Hotel St. Raphael offers a cozy fireplace and attentive service. Guests can relax on the charming terrace or use the gym, with multilingual staff available to assist throughout their stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Parking available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed | Down comforters, minibar, in-room safe, desk

Comfort Room, 1 Double Bed

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
Minibar
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Down comforters, minibar, in-room safe, desk

Standard Room, 1 Twin Bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
Free bottled water
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Down comforters, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
Minibar
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Down comforters, minibar, in-room safe, desk

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(33 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
Minibar
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed (Comfort Plus)

Comfort Room, 1 Double Bed (Comfort Plus) | Down comforters, minibar, in-room safe, desk

Comfort Room, 1 Double Bed (Comfort Plus)

9.6 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Down comforters, minibar, in-room safe, desk

Junior Suite, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Adenauerallee 41, Hamburg, HH, 20097

What's nearby

  • Moenckebergstrasse - 10 min walk - 0.6 miles
  • Hamburger Kunsthalle - 12 min walk - 0.7 miles
  • Hamburg Wholesale Market - 16 min walk - 0.9 miles
  • Mehr!-Theater am Großmarkt - 16 min walk - 0.9 miles
  • Hamburg City Hall - 2 min drive - 1.3 miles

Getting around

  • South Central U-Bahn - 7 min walk
  • Hamburg Central Station - 9 min walk
  • Hamburg Airport (HAM) - 28 min drive

Restaurants

  • ‪Böckmann’s - ‬1 min walk
  • ‪Meram Holzkohlegrill - ‬4 min walk
  • ‪Öz Urfa Kebap Salonu - ‬4 min walk
  • ‪Saray Köz Restaurant - ‬3 min walk
  • ‪Singh - ‬4 min walk

About this property

Best Western Plus Hotel St. Raphael

Upscale hotel near Miniatur Wunderland
You can look forward to a terrace, a fireplace in the lobby, and a bar at Best Western Plus Hotel St. Raphael. Free in-room WiFi is available to all guests, along with a gym and conference space.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • A 24-hour front desk, secured bicycle storage, and a banquet hall
  • A TV in the lobby, a computer station, and meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 118 rooms have comforts such as pillow menus and laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • 42-inch flat-screen TVs with satellite channels
  • LED light bulbs, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (EUR 15 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 22 for adults and EUR 11 for children
  • A bar/lounge

Things to do

  • Bicycle storage
  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 11 for children
  • Uncovered self parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number Adenauerallee 41, 20097 Hamburg, DE 118 706 406, Hotel St. Raphael Hospiz GmbH, HRB 74 52, 040248200

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Plus Hotel St. Raphael
Best Western Plus Hotel St. Raphael Hamburg
Best Western Plus St. Raphael
Best Western Plus St. Raphael Hamburg
Best Western St. Raphael
Hamburg Best Western
Best Western St Raphael
Best Plus St Raphael Hamburg
Best Western Plus Hotel St. Raphael Hotel
Best Western Plus Hotel St. Raphael Hamburg
Best Western Plus Hotel St. Raphael Hotel Hamburg

Frequently asked questions

Is Best Western Plus Hotel St. Raphael pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 15 per day.

What time is check-in at Best Western Plus Hotel St. Raphael?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Best Western Plus Hotel St. Raphael?

Check-out is at noon.

Where is Best Western Plus Hotel St. Raphael located?

Located in Hamburg City Center, this hotel is 0.5 mi (0.8 km) from Moenckebergstrasse and 1.5 mi (2.4 km) from Miniatur Wunderland. Markthalle Hamburg and Hamburger Kunsthalle are also within 15 minutes. South Central U-Bahn is 7 minutes by foot and Berliner Tor Station is 7 minutes.

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Best Western Plus Hotel St. Raphael Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 510 out of 1004 reviews
Rating 8 - Good. 412 out of 1004 reviews
Rating 6 - Okay. 63 out of 1004 reviews
Rating 4 - Poor. 16 out of 1004 reviews
Rating 2 - Terrible. 3 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Niels Wann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and fiendly hotel, breakfast is fantastic
Stayed 3 nights in Jun 2025

10/10 Excellent

Audrone

Liked: Cleanliness, amenities, property conditions & facilities
Good, clean, friendly place
Stayed 2 nights in Jul 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff friendly, location very convenient for train travel
Stayed 1 night in Apr 2025

8/10 Good

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was comfortable and warm. The neighbourhood has a few characters, best to avoid, as the area absorbs people from all over the world and adjusts accordingly.
Stayed 1 night in Oct 2025

8/10 Good

Ramona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently close to the main station, with all the downsides there are to that. The room is very nice, the shower too, overall a good hotel
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay! Everything about the hotel was great. Excellent customer service and the breakfast buffet was really good. Peter was so friendly and attentive to whatever we needed while we ate. I wouldn't hesitate to stay at this hotel in the future.
Stayed 3 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and lovely clean and large rooms!!
Stayed 4 nights in Oct 2023

10/10 Excellent

Jan Skøien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect
Stayed 1 night in Jul 2025

10/10 Excellent

Ivory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel In The Center Of The City

My stay was really nice and comfortable and the front desk always remembers my name as I have stayed there for over 20 years at various times.
Stayed 1 night in Dec 2024

8/10 Good

melisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was good
Stayed 1 night in May 2025

8/10 Good

LLoyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel

good hotel
Stayed 3 nights in Jun 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and very friendly and helpful staff. Room was small but adequate for a short stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Maurice van de

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with friendly and helpfull staff. Short walk to the town centre.
Stayed 2 nights in Sep 2023

8/10 Good

Martin

Hotel was close to train station and subway
Stayed 2 nights in Oct 2024

8/10 Good

Niels Wann

Liked: Cleanliness, property conditions & facilities, room comfort

Always a good experience

Hotel St. Raphael, is alway great Comfortable beds, fantastic breakfast This time we were not allowed to choose the table ourselves, i like to do that?
Stayed 1 night in Apr 2025

10/10 Excellent

Declan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is less than 10 minutes walk from the central railway station along the road that passes outside the main entrance. My room was very spacious and overlooked a side street so was incredibly quiet for a location so close to the train station. The breakfast was well stocked and offered a good choice for all diets. I would happily stay there again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lene Østerby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fanstatic room, friendly and serviceminded stage, near by city centre, private and safe parking. Fantastic breakfast Costa bar
Stayed 3 nights in Dec 2024

8/10 Good

Frank

Liked: Amenities, property conditions & facilities
——
Stayed 2 nights in Aug 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful
Stayed 4 nights in Apr 2024

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ivory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I am in Hamburg, I enjoy staying at the Best Western Plus Hotel St. Raphael. It is a wonderful boutique style hotel in the City Center and walking distance to the Main Train Station and all the shops.
Stayed 6 nights in Feb 2024

10/10 Excellent

Olof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy

Superhappy with the service. Good help with ckeck in and a great baggage room. Really good breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top!
Stayed 1 night in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort

Clean time travel to 1980 decor

Clean and comfortable although dated as an 1989s style hotel
Stayed 2 nights in Feb 2023

8/10 Good

anat

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Good

Hotel in an old building, old furniture, small rooms, old bathroom. The location of the hotel is wonderful, close to the city center. There is paid car parking
Stayed 1 night in Jul 2023
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