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HOTEL 24 sweets HAKUBA

Property class: 3

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Photo gallery for HOTEL 24 sweets HAKUBA

A swimming pool with a tiled floor and a window with frosted glass panes. - HOTEL 24 sweets HAKUBA (Hakuba)
A hotel entrance with a glass facade, a reception area with a table and chairs, and a visible staircase leading to the upper floors. - HOTEL 24 sweets HAKUBA (Hakuba)
A traditional Japanese room with tatami flooring, a television, a heater, and a small table. - HOTEL 24 sweets HAKUBA (Hakuba)
A hotel with a glass facade, signage for 'Hotel 24 Sweet', and a 'CAKE S' sign indicating a cafe and sweets. - HOTEL 24 sweets HAKUBA (Hakuba)
A hotel room with a bed, a window with curtains, and a view of snow-capped mountains. - HOTEL 24 sweets HAKUBA (Hakuba)
HOTEL 24 sweets HAKUBA provides amenities like an indoor mineral hot spring (onsen) and a restaurant. Hit the slopes at this hotel offering ski-in/ski-out access, ski passes, and ski storage. For some rest and relaxation, visit the 2 indoor hot springs. Guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room with Private Bathroom

A bedroom with two beds, a red chair, a small table, and a window with curtains.

Twin Room with Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Shared Bathroom

A hotel room with two beds, a round wooden table, a red ottoman, a window with curtains, and a radiator.

Twin Room, Shared Bathroom

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Japanese Style Room, Shared Bathroom (with 8 Tatami Mats)

A traditional Japanese room with tatami flooring, a low table with a cushion, and a television on a shelf.

Japanese Style Room, Shared Bathroom (with 8 Tatami Mats)

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style with Tatami 8 mats plus 14 mats

A traditional Japanese room with tatami flooring, a television, a heater, and a small table.

Japanese Style with Tatami 8 mats plus 14 mats

  • Mountain view
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

About the neighborhood

Hokujo, a neighborhood in Hakuba, is home to HOTEL 24 sweets HAKUBA. Hakuba Happo-One Ski Area and Hakuba Iwatake Ski Resort are worth checking out if an activity is on the agenda. Hakuba Mini Train Park and Yupuru Kizakiko are also worth visiting. Spend some time exploring the area's activities, including downhill skiing. Visit our Hakuba travel guide
Map
5270 Happo Hakuba-mura, Kitaazumi-gun, Hakuba, Nagano-ken, 399-9301

What's nearby

  • A snowy mountain landscape with skiers and snowboarders.
    Hakuba Ski Jumping Stadium
    1 min walk - 0.0 miles
  • A snow-covered mountain range with clear blue skies.
    Hakuba Happo-One Ski Area
    6 min walk - 0.3 miles
  • Happo Information Center
    3 min walk - 0.2 miles
  • Happo-one Adam Gondola
    9 min walk - 0.5 miles
  • Happo One Sakka Ski Lift
    4 min drive - 1.3 miles

Getting around

  • Hakuba Station
    7 min drive
  • Shinshu - Matsumoto Airport (MMJ)
    104 min drive

Restaurants

  • 八方飯店 - Happo Hanten
    1 min walk
  • Cru Cafe
    2 min walk
  • ライオンカフェ
    4 min walk
  • 白馬八方 おひょっくり 八方本店
    1 min walk
  • RAMEN BAR Marutama 55
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • A restaurant

Things to do

  • 2 indoor hot springs
  • Bicycle storage
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Spa

  • 2 indoor hot springs
  • Hot springs water temperature - 104 ºF
  • Public indoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is HOTEL 24 sweets HAKUBA pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at HOTEL 24 sweets HAKUBA?

Check-in start time: 3 PM; Check-in end time: 10 PM. After-hours check-in is not available.

What time is check-out at HOTEL 24 sweets HAKUBA?

Check-out is at 10 AM.

Where is HOTEL 24 sweets HAKUBA located?

Set amidst the mountains, this ski-in/ski-out hotel in Hokujo is within a 10-minute walk of Hakuba Ski Jumping Stadium, Hakuba Happo-One Ski Area, and Happo-one Adam Gondola. Happo Information Center and Hakuba Mini Train Park are also within 15 minutes. Hakuba Station is 28 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

HOTEL 24 sweets HAKUBA Reviews

7.6

Good

7.6

Cleanliness

9.0

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 7 out of 23 reviews
Rating 8 - Good. 8 out of 23 reviews
Rating 6 - Okay. 5 out of 23 reviews
Rating 4 - Poor. 1 out of 23 reviews
Rating 2 - Terrible. 2 out of 23 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good location
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
For our visit to Japan we were seeking a traditional accommodation experience for our stay in the Hakuba valley. We were not disappointed with the 24 Sweets. From the shikibuton beds, tatami mats and in house onsen, we really got to experience the traditional experience. The ski locker and boot room was very convenient. The staff was very friendly and welcoming. If you are seeking this experience we highly recommend.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location and convinence

Extremely friendly and helpful stuff. Location of the hotel is just a few minutes walk from bus terminal. There are different style of restaurants within walking distance.
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient Location but Spartan Room

Very good location in town center (about 10 minute walk to ski lifts), but room was very basic. Only a very small closet with 4 hangers… would help if they added some hooks on the walls (which are bare). A nightstand and/or a table would be nice also.
Stayed 6 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Location and nice small onsen
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities
Cleaning in room was not good. Table sticky.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Action
Stayed 2 nights in Jan 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Horrible customer service
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
ホテルの前には駐車場がなく公共の駐車場まで少し歩きましたが、荷物はホテルの前で下ろせました。 冷蔵庫にはロールケーキが無料であり、帰りにはクッキーのお土産頂きました。 お風呂か温泉で温ったまりました
Stayed 2 nights in Jan 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
ロケーションは良いものの、それ以上のメリット無し。 複数人で宿泊なのに、アメニティは薄いタオル1枚で愕然としました。そして、簡易ベット並みのベットの硬さ。。 以前と比べて円安に乗じて白馬エリアは相当値上がりしていますが、その中でこちらのホテルの値段の納得感が極めて低かったです。 海外ではバックパッカーホテルでなければ、ここまで何もない部屋は珍しく、海外からのお客様を中心に相手に商売されるならば、もっとその点に力を入れるべきです。 改善されない限り、もう泊まることはありません。
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
年季が入った建物だけど、清潔に保たれていた。 浴場は小さめで、3人いたらいっぱい。 でもお湯は気持ち良かったし、他に誰も入ってこなかったからゆったり入れた。
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Hotel Glorious

Nice position but still a decent walk ( in ski boots ) to the slopes. I would call the accommodation above basic but definitely not luxury. Very clean and manager very helpful. Breakfast was spartan compared to other ski accommodations I've been at but after getting used to this we realised it was adequate.
Verified review

4/10 Poor

Disliked: Property conditions & facilities

Good location, that's all..

Room clean on arrival, no lift but only 2 stories high. No housekeeping during our 4 night stay, but there was a note to say if we wanted clean towels we could exchange our used ones at reception, which we did no problem. Staff do not speak much English, and front door is locked at 10pm, you have to phone them to get back in! Very much a hostel feel at 4* hotel prices, would not go back again. There are much nicer hotels in Hakuba.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Great hotel close to Happoone Resort

Friendly and helpful staff, good location, spacious rooms, 20% off ski gear hire at Spicy rentals if you're staying here
Verified review

8/10 Good

Liked: Staff & service, room comfort

朝食など

2泊しましたが、朝食が2泊とも同じメニューでした。 少しメニューを変えてほしかったです。 部屋は割と広く使いやすかったです。 温泉が冬だと少しぬるいかも。
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly hotel for visiting the slopes

I stayed here with my girlfriend for 4 nights whilst snowboarding and had a great experience. The staff are very friendly and helpful. On the first night the manager took us for some excellent traditional Japanese food and offered free lifts to the slopes to beat the queues of the shuttle buses. We also got a discount on our snowboard rental and had a decent breakfast each morning. The location is also ideal, a short drive to the slopes, lots of friendly bars and the information centre is a short walk. A great place to stay that is a reasonable price with friendly staff and is close to the slopes, cannot ask for much more.
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Location, service and value for money

We were very impressed by the service we received during our stay at hotel glorious, the food was excellent as was the location - walking distance to Happo One! - couldn't ask for more. We booked a Western Style room, Single beds only but still very comfortable - Onsen available to the Japanese style rooms was very impressive
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Stayed 8 nights in Feb 2024
Verified review

10/10 Excellent

Stayed 4 nights in Dec 2023
Verified review

6/10 Okay

Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

6/10 Okay