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Hakone Nanase

Property class: 3.5

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Photo gallery for Hakone Nanase

A spa area with a hot tub, stone walls, and large windows overlooking a hillside. - Hakone Nanase (Hakone)
A traditional Japanese onsen with a wooden bath, a table with chairs, and large windows offering a view of a forested hillside. - Hakone Nanase (Hakone)
A room with a large window, a wooden bench, and a cushioned seating area. - Hakone Nanase (Hakone)
A spa area with a large, rectangular hot tub, tiled walls, and wooden ceiling. - Hakone Nanase (Hakone)
A hotel room with a bed, a desk, a chair, and a sofa. - Hakone Nanase (Hakone)
Located close to Hakone Open Air Museum and Hakone Kowakien Yunessun, Hakone Nanase provides an indoor mineral hot spring (onsen), a terrace, and a garden. For some rest and relaxation, visit the 5 hot springs or the sauna. The on-site Japanese cuisine restaurant, Hayakawa, offers breakfast and dinner. Stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Room service
  • Housekeeping

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Room options

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Showing 10 of 10 rooms

View all photos for Junior Suite Suite Room Mountain View Non-smoking Natural Hot Spring Flow Mikage Stone Bath

A hotel room with a bed, a television, a sofa, and a coffee table.

Junior Suite Suite Room Mountain View Non-smoking Natural Hot Spring Flow Mikage Stone Bath

  • Sleeps 3
  • 1 Double Sofa Bed and 2 Twin Beds

View all photos for Suite Suite room, Mountain view, Non-smoking ([Natural Hot Spring Flowing Bath / Semi-Open-Air / Cypress / Granite Bath])

A hotel room with a bed, a sofa, a small table, a TV, and large windows with a mountain view.

Suite Suite room, Mountain view, Non-smoking ([Natural Hot Spring Flowing Bath / Semi-Open-Air / Cypress / Granite Bath])

  • Sleeps 3
  • 1 Double Futon and 2 Twin Beds

View all photos for Suite Suite room, Mountain view, Non-smoking ([Special] Pure hot spring water flowing directly into a cypress semi-open-air bath)

A hotel room with a large bed, a sitting area with a chair and table, and a view through a sliding door.

Suite Suite room, Mountain view, Non-smoking ([Special] Pure hot spring water flowing directly into a cypress semi-open-air bath)

  • Sleeps 3
  • 1 Double Futon and 2 Twin Beds

View all photos for Non-Smoking Suite w/ Free Flow Semi Open-Air Bath

A hotel room with a bed, sofa, TV, and a balcony with a view of hills.

Non-Smoking Suite w/ Free Flow Semi Open-Air Bath

  • Sleeps 3
  • 2 Twin Beds

View all photos for Non-SmkgSpclSuiteTwinw/CypressSemiOpen-AirBath

A modern living room with a sofa set, a coffee table, and a view of a green landscape through large windows.

Non-SmkgSpclSuiteTwinw/CypressSemiOpen-AirBath

  • Sleeps 3
  • 2 Twin Beds

View all photos for Non-Smoking Junior Suite w/ Free Flow Granite Bath

A hotel room with a bed, sofa, TV, and a view of greenery.

Non-Smoking Junior Suite w/ Free Flow Granite Bath

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Mountain View Semi Western-Style Room with Free Internet

A hotel room with a bed, a desk, and a chair.

Superior Mountain View Semi Western-Style Room with Free Internet

  • Sleeps 3

View all photos for Classic Mountain View Twin Room With Free Internet

A hotel room with a bed, a small table, two chairs, a window with a view of greenery, and a ceiling light fixture.

Classic Mountain View Twin Room With Free Internet

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin room, Mountain view, Non-smoking (With a raised tatami floor)

A hotel room with a bed, bedside table, chair, and a view of greenery outside.

Superior Twin room, Mountain view, Non-smoking (With a raised tatami floor)

  • Sleeps 3
  • 1 Double Futon and 2 Twin Beds

View all photos for Modern Japanese room, Mountain view, Non-smoking ([With Wide Veranda] Japanese Twin Room)

A hotel room with a bed, a chair, a table, and a large window with a view of greenery.

Modern Japanese room, Mountain view, Non-smoking ([With Wide Veranda] Japanese Twin Room)

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Miyanoshita, a neighborhood in Hakone, Hakone Nanase is near a train station and in the mountains. Hakone Shrine and Mishima Sky Walk are notable landmarks, and some of the area's activities can be experienced at Hakone Kowakien Yunessun and Hakone Hot Springs. Hakone Open Air Museum and Lake Ashi are two other places to visit that come recommended. Visit our Hakone travel guide
Map
469-1 Miyanoshita, Hakone, Kanagawa-ken, 2500404

What's nearby

  • A snow-capped mountain, a lake, and a building on a hillside.
    Fuji-Hakone-Izu National Park
    1 min walk - 0.0 miles
  • A multi-tiered waterfall cascading over moss-covered rocks into a calm river.
    Chisuji Falls
    12 min walk - 0.7 miles
  • A public square with a reflective water feature, modern sculptures, and a museum entrance.
    Hakone Open Air Museum
    12 min walk - 0.7 miles
  • An indoor swimming pool with a tiled floor, a wooden barrel labeled 'Yunessun Coffee', and a brick wall with greenery.
    Hakone Kowakien Yunessun
    18 min walk - 1.0 mile
  • A stone wall with a sign, a stone pillar, and a pathway.
    Hakone Gora Park
    5 min drive - 1.7 miles

Getting around

  • Kowakidani Station
    5 min walk
  • Hakone Miyanoshita Station
    14 min walk
  • Haneda Airport (HND)
    98 min drive

Restaurants

  • 箱根餃子センター
    20 min walk
  • The Hakone Open-Air Museum Café
    3 min drive
  • ダイニングはこね
    2 min drive
  • CAFE Ryusenkei
    14 min walk
  • 奈可むら
    15 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 9:30 AM to 5:00 PM
  • Train station shuttle on request
  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Tea service

Restaurants on site

  • Hayakawa

Things to do

  • 5 hot springs
  • Sauna
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Separate bedroom

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • 5 hot springs
  • Hot springs open from 3:00 PM - 10:00 AM
  • Hot springs water temperature - 104 ºF
  • Private indoor onsen (mineral springs) in communal space
  • Public bath open from 3:00 PM - 10:00 AM
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 PM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Hot springs access available from 3:00 PM to 10:00 AM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hakone Nanase pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hakone Nanase?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hakone Nanase?

Check-out is at 11:00 AM.

Where is Hakone Nanase located?

Located in Miyanoshita, this hotel is within 1 mi (2 km) of Hakone Open Air Museum and Hakone Kowakien Yunessun. Hakone Hot Springs and Lake Ashi are also within 6 mi (10 km). Kowakidani Station is 5 minutes by foot and Hakone Miyanoshita Station is 14 minutes.

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Reviews

Hakone Nanase Reviews

9.2

Wonderful

9.2

Cleanliness

8.2

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 257 out of 385 reviews
Rating 8 - Good. 99 out of 385 reviews
Rating 6 - Okay. 13 out of 385 reviews
Rating 4 - Poor. 13 out of 385 reviews
Rating 2 - Terrible. 3 out of 385 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Meals were great hotel is nice
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities
The hotel does not serve food to guests, and is not conveniently located to local restaurants. Even if you ask the hotel ahead of time if your reservation comes with food and they write in the affirmative, you may find upon arriving that they do not have a reservation for you and will not serve you. Bring your own food for dinner and breakfast or stay closer to town.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
食事がとても美味しかったです。 従業員の皆様のサービスも行き届いていました
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良くなかった所を考えるのが難しいくらいとても良かったです。 食事は見た目も味も最高でした！ お野菜もお肉もデザートもとても美味しかったです。 施設の方も接客がとてもスマートで、心地よく、フロントの方はとても上品で優しかったです。 また行きます。
Stayed 1 night in Jul 2022
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
施設の設備そのものは大変良かったですが、食事処での夕食で子供連れのご家族とグループ旅行と一緒になり、赤ちゃんは泣きわめく、子供はずっと騒いでいる、グループは宴会状態で、うるさくてうるさくて全く食事を楽しめる状態ではなく、早々に部屋に引き上げました。カップルなどの他の宿泊客も顔をしかめていました。静かに食事を楽しみたい宿泊客用に時間帯をもうけるなど、もう少し心くばりがあってもいいのではと思いました。そういう意味でサービスが悪いと思います。
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方が親切で食事もとても美味しかったです。大きなホテルと違って自宅でくつろぐような静かな時間が過ごせました。
Stayed 1 night in Jun 2022
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
良くもなく悪くもなく…って感じでした。 食事は、野菜中心で凄く美味しかったです。
Stayed 2 nights in May 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事の内容、質、量共に絶妙で大変美味しくいただきました。
Stayed 1 night in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清流の音と小鳥の囀りに癒されました。
Stayed 1 night in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

落ち着いた雰囲気で大人のかたにはお勧めです。

落ち着いた雰囲気で、バタバタした様子もなく、ほとんど館内でも人に出会うことがないくらいに、プライベートで過ごせました。お風呂も大浴場、貸し切り風呂、居室内風呂、と沢山のお風呂があります。大浴場でも、ほとんど貸切状態でした。 お食事もとても素敵で美味しく、お腹いっぱいになりました。とても丁寧に作られています。 お食事は食堂(レストラン)でしたが、個室のようにしきられており、プライベートな空間でした。 チェックアウトも11時なので、ゆっくり過ごしたい方にはとてもお勧めです。 また仕事に疲れたときに、ゆっくり過ごしに行きたいです。
Stayed 1 night in Mar 2022
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

のんびり過ごせました。

とにかくお風呂が最高でした。 部屋の露天風呂も貸切露天風呂も広くて清潔で、気持ちよく過ごせました。 スタッフの皆さんも親切で、気持ちよく過ごせました。 食事についても、量も質も言うことなしです。 また利用したいです。
Stayed 1 night in Jan 2022
Verified review

8/10 Good

Liked: Staff & service, room comfort
Disliked: Cleanliness

山間の小さなホテルでのんびり

お部屋の隅の方は床に埃が溜まっていたのと、トイレの清掃が少し足らない印象を受けました。残念です。また、廊下が暗すぎるのでもう少しだけ明るいと良いです。宿泊したお部屋の内風呂は源泉かけ流しでいつでも入浴できとてもリラックス出来ました。貸切風呂も３名までならゆったり利用出来そうな広さ、半露天で清々しい朝風呂を頂きました。温泉は肌に柔らかい感触でボディクリームを塗らなくてもその日はスベスベでした。寝具も自分に合うか心配でしたが心地良かったです。ホテルと最寄り駅間を快く直ぐに送迎のご対応頂いて大変助かりました。フロント、レストランのスタッフの皆さんは丁寧で笑顔が絶えず素敵だなと思いました。朝食夕食共に盛り付けや器が清潔・綺麗で全て美味しかったです。
３つある貸切り風呂のひとつ
貸切り風呂のフロアにある休憩スペース。窓下は蛇骨川が流れていて良い景色。
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良い思い出になりました

とても快適に過ごすことができました。温泉はなめらかでお湯加減も最高。スタッフの方はとても親切で対応も早く気配りに感謝です。お料理も大変おいしく、ゆっくりいただくことができました。（ただ、旅先でオシャレ気分を味わうために、冷えた白ワインは足つきのグラスでいただきたかった。） 無料コーヒーサービスも良かったです。
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
事前に希望を伝えたところ、希望に沿うよう対応していただけた。
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

おすすめ

スタッフの皆さんは非常に丁寧で料理は美味しく、部屋の風呂も広くてとても満足する滞在でした。
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
身障者に親切ですごく過ごし良かった。プライベートな貸切風呂も楽しめました。食事が今まで食べたことがないくらい新鮮なお野菜を生で食べられた事が心に残っています。又、宜しくお願いします。
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

温泉付きの部屋がオススメ

リピートの宿泊でした。スタッフの方々が親切で良かったです。温泉付きの部屋に宿泊し、いつでも好きな時に温泉を堪能しました。貸切露天風呂も利用しました。こちらもオススメです。食事は全体的には満足です。高原野菜や黒毛和牛、季節の料理、デザートも美味しいです。また宿泊したいです。
Stayed 2 nights in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔ですごく落ち着いて過ごせます。
Stayed 2 nights in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

半露天風呂付きの部屋で、究極のリラックス

半露天風呂付きの部屋に２泊しました。好きな時にふらっと、箱根の外輪山や蛇骨川の渓流を眺めながら温泉につかるという非日常のリラックスを、満喫できました。 全１９室なので、ロビーやホテル全体が落ち着いた雰囲気で、ゆったりと過ごせました。
客室内の檜の半露天風呂
Stayed 2 nights in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
料理も美味しく、景色も良く、贅沢な気分にさせて頂きました。
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
高齢者故、新鮮な野菜の料理でしたが、頂くのに少し大変でした！ 温野菜もメニューに入れて下さると有りがたいです。 女性に優しい休まる宿でした！ 季節ごと、伺いたいです❗
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifiが不調でロビーでしか使えませんでした。一時的の事だとは思いますが、それが使えていれば、設備面では言う事無しでした。
Stayed 1 night in Aug 2021
Verified review

6/10 Okay

Liked: Staff & service, room comfort
Disliked: Cleanliness

値段に釣り合わず…

スイートを利用。 座敷部分の座布団がくたびれてる。 部屋内の洗面所とシャワールームの間の床が朽ちかけているのか踏むと沈み、シャワーを浴びているだけで洗面所まで水が溢れる。 フロントの男性の接客はよかったが、レストランの店員さんは海外の方が何名かいらっしゃって、皆さん小さな声で慣れない日本語を早口で話されるので、全然聴き取れなかった。頑張りは伝わるが、あれでは接客にならない。 朝食は半分がバイキング形式なのだが、にんずが多すぎて密になっていた。先着にするなど工夫が必要だと思う。
Stayed 1 night in Aug 2021
Verified review

6/10 Okay

8/10の日に宿泊予定で予定より2時間程早く宿に到着荷物を預けようとしたが、受付けに誰も居らず す、その後スタッフと目を合わせたが誰も挨拶なく不安な状態その後出直して15時ごろ宿に着くと 普段通りのお持てなしで部屋、食事、とも満足 最初の印象が悪く、妻も不機嫌、次は来ません。
Stayed 1 night in Aug 2021