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HOTEL nehako

Property class: 2.5

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Photo gallery for HOTEL nehako

A spa area with a hot spring, stone walls, and a wooden deck. - HOTEL nehako (Hakone)
An outdoor deck with wooden flooring, a series of chairs, a table, and an umbrella. - HOTEL nehako (Hakone)
A hotel room with two beds, a painting, a desk with a computer, and a balcony with chairs. - HOTEL nehako (Hakone)
A room with tatami flooring, a tatami mat table, two tatami benches, a mounted air conditioner, a shelf with a television, and a window with a view of trees and buildings. - HOTEL nehako (Hakone)
A modern bathroom with a large mirror, recessed lighting, and a tiled floor. - HOTEL nehako (Hakone)
Close to Hakone Hot Springs, HOTEL nehako provides amenities like a restaurant. For some rest and relaxation, visit the 6 hot springs. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Twin A, Non Smoking

A hotel room with two beds, a wooden headboard, a painting, a balcony with a view, and a desk with a kettle.

Standard Twin A, Non Smoking

  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Compact Japanese-Western Style Room, Non Smoking

A hotel room with a bed, a sofa, a small table, a window with blinds, an air conditioning unit, and a painting on the wall.

Compact Japanese-Western Style Room, Non Smoking

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin B, Non Smoking

A hotel room with two beds, a painting, a window with a view of trees, a desk, and a chair.

Standard Twin B, Non Smoking

  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin, Non Smoking

A hotel room with a sofa, a bed, a small table, and a painting on the wall.

Comfort Twin, Non Smoking

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

A hotel room with two beds, a sofa, a table, and a TV.

Deluxe Twin Room, Non Smoking

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Compact Japanese-Style Room, Non Smoking

A hotel room with a sofa, television, sliding door, and a small wooden side table with a basket.

Compact Japanese-Style Room, Non Smoking

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Futons

View all photos for Standard Japanese-Style Room, Non Smoking

A room with tatami flooring, a tatami mat table, two tatami benches, a mounted air conditioner, a shelf with a television, and a window with a view of trees and buildings.

Standard Japanese-Style Room, Non Smoking

  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons

View all photos for Comfort Japanese-Style Room A, Non Smoking

A hotel room with tatami mats, a TV, a desk, and a bed.

Comfort Japanese-Style Room A, Non Smoking

  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for Comfort Japanese-Style Room B, Non Smoking

A room with a wooden table, four chairs, a TV on a shelf, and a large window with blinds.

Comfort Japanese-Style Room B, Non Smoking

  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for Standard Japanese-Western Style Room, Non Smoking

A hotel room with a tatami mat floor, a wooden table with chairs, a large window with blinds, and a painting on the wall.

Standard Japanese-Western Style Room, Non Smoking

  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Deluxe Japanese-Western Style Room A, Non Smoking

A hotel room with two beds, a balcony, a sliding door to a dining area, and a TV.

Deluxe Japanese-Western Style Room A, Non Smoking

  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons

View all photos for Deluxe Japanese-Western Style Room B, Non Smoking

A hotel room with a wooden ceiling, a dining table with chairs, a sofa, two beds, and a TV on a wooden stand.

Deluxe Japanese-Western Style Room B, Non Smoking

  • Mountain view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

About the neighborhood

Yumoto, a neighborhood in Hakone, is home to HOTEL nehako. Hakone Hot Springs and Hakone Kowakien Yunessun are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Fuji-Hakone-Izu National Park and Hakone Gora Park. Hakone Toy Museum and Kanagawa Prefectural Museum of Natural History are also worth visiting. Visit our Hakone travel guide
Map
341-1 Yumoto, Hakone-machi, Hakone, Kanagawa, 250-0311

What's nearby

  • A traditional Japanese street with cherry blossoms, a bridge, and buildings with traditional architecture.
    Hakone Hot Springs
    1 min walk - 0.0 miles
  • A snow-capped mountain, a lake, and a building on a hillside.
    Fuji-Hakone-Izu National Park
    1 min walk - 0.0 miles
  • Sounji Temple
    6 min walk - 0.4 miles
  • Hakone Toy Museum
    13 min walk - 0.7 miles
  • Tamadare Falls
    4 min drive - 1.1 miles

Getting around

  • Hakone Yumoto Station
    8 min walk
  • Kowakidani Station
    12 min drive
  • Haneda Airport (HND)
    100 min drive

Restaurants

  • 料理茶屋花さがみ
    10 min walk
  • はつ花そば 本店
    13 min walk
  • ハイカラ中華 日清亭
    11 min walk
  • 山そば
    10 min walk
  • Timuny.
    8 min walk

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:30 AM for a fee: JPY 1,800 for adults and JPY 630 for children
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 7,000; reservation required

Things to do

  • 6 hot springs

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Spa

  • 6 hot springs
  • Hot springs open from 3:00 PM - midnight

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Children's slippers
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive key retrieval information
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately JPY 1800 for adults and JPY 630 for children
  • Hosted evening meal: JPY 7000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Hot springs access available from 3:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is HOTEL nehako pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at HOTEL nehako?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

What time is check-out at HOTEL nehako?

Check-out is at 10:00 AM.

Where is HOTEL nehako located?

Located in Yumoto, this hotel is within a 15-minute walk of Hakone Hot Springs and Hakone Toy Museum. Tamadare Falls and Kanagawa Prefectural Museum of Natural History are also within 1 mi (2 km). Hakone Yumoto Station is 8 minutes by foot.

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Reviews

HOTEL nehako Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 12 out of 19 reviews
Rating 8 - Good. 4 out of 19 reviews
Rating 6 - Okay. 2 out of 19 reviews
Rating 4 - Poor. 1 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

Reviews

Verified review

8/10 Good

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing stay.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a little gem. An 8 minute walk to the train station and main St. Beautifull private and public baths and free coffee ,soft drinks and some spirits . The room was very nice and the staff were lovely.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsens were very nice and clean. Bathrooms and tubs are very small.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, comfortable place to stay. Free parking, private onsen available if you have tattoos, free alcoholic and nonalcoholic drinks available in the lounge (selection of spirits). 7 Eleven at the bottom of the driveway. We had a spacious room. I was a little worried as this place only had 1 review when I booked it, but it was just perfect. Would definitely recommend.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is within a 15 min walk from the train / bus station, There is a 7-11 store within 3 mins walk outside the hotel. There is a food stall street near the station but closed around 6pm. We didn't order the lunch / dinner during booking and cannot be added subsequently. There is a nice clean onsen to relax your tired body and leg. We can enjoy some dispenser soft drinks and alcohol near the lobby. There is a coffee machine at each floor. There is no bottled water and a water flask is provided in the fridge and manually requested if stay for more days. The room is big and 2 mid size luggages can be opened with ample walking spaces. The toilet is the small Japan type. Shampoo, conditioner and body soap is not found. Only a multi-hand wash is available. The room is clean but dont look newly renovated. At checkout, they provided a lift to the train station.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Several
Stayed 1 night in Aug 2026
Verified review

8/10 Good

康子

Liked: Staff & service
宿で、提供されたお水かとても美味しかったです。食事も種類が豊富でちょっとずつの提供も女性には嬉しかったです。ただお風呂場の髪の毛が気になったので清掃出来る用具の準備があれば良かったです。また、岩浴の説明が不十分だと思いました。
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Takayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても清潔な客室でした。温泉もきれいで岩盤浴の部屋もありました。　和定食の朝食が素晴らしく良かったです。
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Yukio

Liked: Cleanliness, staff & service
Disliked: Amenities
宿泊プランは「スタンダードツインA 朝食付き」でした。 箱根湯本駅からのアクセスは、徒歩だと7分とありますが急坂が多いのでお勧めできません。電話で送迎を頼むのが良いと思います。 館内は2026年3月にリニューアルしたとのことでとても綺麗です。 絵画がたくさん飾ってあります。 中庭にはチェアと赤色のパラソルがあり、とても雰囲気が良いです。 夜にはライトが灯り、これもロマンチックです。 部屋の内装はとてもきれいです。部屋は長方形でソファー（2人掛け）、二つのベッドがシンプルに並べられています。ベッドは程度の広さで寝心地良かったです。ベランダにはテーブルとチェアがあります。とても残念だったのは、洗面台、トイレ、風呂ユニットの広さがとっても狭い事です。今までで初めての狭さです。痩せ型の私でさえ狭くて狭くて、でした。 部屋の風呂は入らないので気にしませんが、洗面台、トイレは狭い。代わりに大浴場はとても良かった。景色は望めませんが、露天風呂、内風呂ともにとても良い気分になれました。 朝食は和食で品数が多い。まぐろのカマ焼きが出たのには驚き。とても美味しかった。 コーヒー、ジュース、ウイスキー、ジン、ウォッカ、カクテルが自由に飲めるのがうれしかった。
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

MAYUMI

Disliked: Property conditions & facilities
お食事は朝夕とも美味しかったし綺麗でしたがお部屋内のバスマット・内線電話の設置が無くフロントへの連絡が出来ずわざわざフロントまで行かなければならない　貸切風呂は予約なしで別料金も掛からず良いが前に使っていると髪の毛などが浮いていて湯船が汚い　施設が綺麗なのに残念でした
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Kenji

Stayed 1 night in May 2026
Verified review

8/10 Good

Anthony

Stayed 1 night in Jun 2026