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Phoenix Hotel Ha Long

Property class: 4

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Photo gallery for Phoenix Hotel Ha Long

A hotel with a prominent sign, multiple floors, and a well-lit entrance. - Phoenix Hotel Ha Long (Bai Chay)
A spacious lobby with a chandelier, sofas, a coffee table, and a large painting. - Phoenix Hotel Ha Long (Bai Chay)
A spacious dining area with multiple tables set for service, surrounded by potted plants and a large painting on the wall. - Phoenix Hotel Ha Long (Bai Chay)
A spacious hotel lobby with plush seating, a reception desk, and decorative lighting. - Phoenix Hotel Ha Long (Bai Chay)
A spacious bedroom with a large bed, a vanity with a mirror, and a window with curtains. - Phoenix Hotel Ha Long (Bai Chay)
You can look forward to a terrace, dry cleaning/laundry services, and a bar at Phoenix Hotel Ha Long. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Twin Room

A hotel room with a large bed, a smaller bed, a vanity with a mirror, and a television.

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

A hotel room with two beds, a dresser, and a mirror.

Deluxe Twin Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Room, 3 Bedrooms

A hotel room with three beds, a ceiling fan, and a bathroom visible through an open door.

Family Room, 3 Bedrooms

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Deluxe Double Room, 1 Bedroom

A hotel room with two beds, ornate headboards, a nightstand with a lamp, and a decorative frame.

Deluxe Double Room, 1 Bedroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Bedroom

A hotel room with a bed, bedside tables, a desk with a computer, a small fridge, and a wardrobe.

Deluxe Double Room, 1 Bedroom

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Bai Chay is home to Phoenix Hotel Ha Long. The area's natural beauty can be seen at Ha Long Bay and Bai Chay Beach, while Tuan Chau Amphitheater and Quang Ninh Museum are cultural highlights. Sun World Ha Long Park and Dragon Park are also worth visiting. Visit our Bai Chay travel guide
Map
So 1 Phan Boi Chau, To 5, Khu 9, Phuong Bai Chay, Bai Chay, Quang Ninh, 200000

What's nearby

  • A boat in a calm river surrounded by steep cliffs.
    Ha Long Bay
    1 min walk - 0.0 miles
  • Cái Dăm Market
    2 min walk - 0.1 miles
  • Ha Long Night Market
    10 min walk - 0.6 miles
  • Bãi Cháy
    7 min drive - 1.4 miles
  • Halong Marina Bayzone
    11 min drive - 1.9 miles

Getting around

  • Ga Ha Long Station
    6 min drive
  • Cat Bi Intl. Airport (HPH)
    49 min drive

Restaurants

  • Pavilion
  • Pool Bar
    3 min drive
  • Pho Ga Hanoi
    3 min walk
  • Madam Mai
    8 min walk
  • Nha Hang Pho Bien
    2 min walk

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  • Free WiFi
  • Air conditioning
9.0 out of 10, Wonderful, 27 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Scooter/moped rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Fan
  • Fireplace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is Phoenix Hotel Ha Long pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Phoenix Hotel Ha Long?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Phoenix Hotel Ha Long?

Check-out is at noon.

Does Phoenix Hotel Ha Long provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Phoenix Hotel Ha Long located?

Situated in Bai Chay, this hotel is steps from Cái Dăm Market and Ha Long Bay. Ha Long Night Market and Halong Marina Bayzone are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Phoenix Hotel Ha Long Reviews

7.0

Good

6.0

Cleanliness

10

Amenities

6.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities

Très moyen

Personnel incompétent
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Khách sạn mới xây, nhân viên rất thân thiện, nhiệt tình, phòng sạch sẽ, ăn sáng ngon, gần chợ Cái Răm, cách biển 3-5 phút đi taxi rất thuận tiện, xung quanh có nhiều nhà hàng quán ăn ngon
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Vị trí cực kỳ trung tâm, xung quanh rất nhiều hàng quán ăn ngon, cơ sở vật chất còn mới; phòng nghỉ sạch sẽ yên tĩnh và thoải mái. Nhân viên cũng rất lịch sự và chu đáo. Chắc chắn tôi sẽ quay lại đây.
Verified review

6/10 Okay

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2019