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Halong Palace Hotel

Property class: 4

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Photo gallery for Halong Palace Hotel

A buffet with various food items and a large floral arrangement. - Halong Palace Hotel (Bai Chay)
A bar with multiple seating areas, a television screen, and a variety of bottles on shelves. - Halong Palace Hotel (Bai Chay)
A multi-story hotel with a prominent "PALACE HOTEL" sign, featuring a modern architectural design with a glass facade and illuminated windows. - Halong Palace Hotel (Bai Chay)
A rooftop pool area with tables set for a formal event, surrounded by yellow and white balloons. - Halong Palace Hotel (Bai Chay)
A spacious lobby with a high ceiling, large windows, and a central seating area. - Halong Palace Hotel (Bai Chay)
Take advantage of dry cleaning/laundry services, a gym, and conference space at Halong Palace Hotel. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Vietnamese cuisine. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room

A hotel room with a large bed, a desk, a chair, a small table with a vase of flowers, and a window with curtains.

Deluxe Room

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Premium Room

A hotel room with two beds, a view of the city, and a large window with curtains.

Premium Room

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 1 Double Bed
  • Free wired internet

View all photos for Suite

A hotel room with a large bed, a sofa, a nightstand with a lamp, and a decorative wall panel.

Suite

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite

A hotel room with a bed, a sofa, a TV, and a large window with curtains.

Suite

  • Sleeps 4
  • Free wired internet

View all photos for Premium Room

A hotel room with two beds, a desk with a TV, a window with blinds, and a wall with a textured pattern.

Premium Room

  • Sleeps 4
  • Free wired internet

View all photos for Deluxe Room

A hotel room with a large bed, a desk, a chair, a small table with a vase, and a window with curtains.

Deluxe Room

  • Sleeps 4
  • Free wired internet

About the neighborhood

Located in Bai Chay, Halong Palace Hotel is near the beach. Halong Bay Marina and Queen Cable Car Ocean Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ha Long Bay and Bai Chay Beach. Sun World Ha Long Park and Dragon Park are also worth visiting. Looking to get your feet wet? Kayaking and boat tours adventures can be found near the property. Visit our Bai Chay travel guide
Map
01, Block 20, Hung Thang East Urban, Bai Chay Ward, Bai Chay, Quang Ninh

What's nearby

  • A sunset over a body of water with a silhouette of a hill and buildings in the background.
    Bai Chay Beach
    9 min drive - 1.9 miles
  • A coastal scene with traditional boats and wooden houses on stilts, surrounded by lush green cliffs.
    Halong Bay Marina
    18 min drive - 5.5 miles
  • Cái Dăm Market
    3 min walk - 0.2 miles
  • Ha Long Night Market
    8 min walk - 0.5 miles
  • Halong Marina Bayzone
    8 min drive - 1.9 miles

Getting around

  • Ga Ha Long Station
    7 min drive
  • Cat Bi Intl. Airport (HPH)
    48 min drive

Restaurants

  • Pavilion
  • Pool Bar
    20 min walk
  • Pho Ga Hanoi
    4 min walk
  • Nha Hang Pho Bien
    5 min walk
  • Phúóng Nam
    13 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured, covered valet parking on site

Food and drink

  • 2 restaurants

Restaurants on site

  • Diamond Restaurant
  • Lang Chai Halong

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5,382 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 400000.0 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: VND 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property
A car is recommended for transportation to and from this property

Frequently asked questions

Does Halong Palace Hotel have a pool?

Yes, this property has an outdoor pool.

Is Halong Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Halong Palace Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Halong Palace Hotel?

Check-out is at noon.

Where is Halong Palace Hotel located?

Situated in Bai Chay, this beach hotel is steps from Cái Dăm Market and Ha Long Bay. Ha Long Night Market and Halong Marina Bayzone are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Halong Palace Hotel Reviews

8.8

Excellent

9.2

Cleanliness

7.2

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 41 out of 74 reviews
Rating 8 - Good. 22 out of 74 reviews
Rating 6 - Okay. 10 out of 74 reviews
Rating 4 - Poor. 1 out of 74 reviews
Rating 2 - Terrible. 0 out of 74 reviews

Reviews

Verified review

10/10 Excellent

Binh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, nice room, amazing buffet breakfast. Highly recommended to stay here.
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Christine

Disliked: Cleanliness, staff & service, amenities
Breakfast is no good , everything else is ok
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Christine

Breakfast is no good
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

SHIMPEI

Liked: Cleanliness, amenities, property conditions & facilities
コスパ良し。ホテル周辺にも海鮮レストランが多数で困らない。
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Nadja

Liked: Cleanliness, staff & service, property conditions & facilities
Wir hatten einen sehr schönen Ausblick aus unserem Zimmer. Das Personal war super aufmerksam. Das Zimmer war sehr schön und modern.
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

JEONGMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
코로나 영향인지 호텔이 많이 조용했지만 깔끔하고 좋았습니다. 단 방향제 냄새가 너무 심하긴 했습니다. 위치나 기타 등등 모두 만족했어요!
Stayed 1 night in Apr 2021
Verified review

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Super Bedienung und Super Service habe ich so noch nicht erlebt.
Stayed 2 nights in Mar 2020
Verified review

10/10 Excellent

Juyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가장좋은 하롱베이호텔

하롱베이에서 감희 가장좋은호텔이라 이야기할수 있습니다
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean and orgonized. The restaurnt food is good with good price Breakfast very good
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

between the city and the island with cruise boats

Reception is big and flashy. Breakfast was in a good standard. Rooms are clean and fairly big enough. Beds are very nice and soft with 2 pillows to choose from. The pool look nice and swim able. Too cold when we were there in January behind the hotel, some streets away there is a busy street with many different shops. No noise from that street coming to the hotel. We walked out to find a motorbike rental, but walked the wrong way and went back to the hotel and asked for help and 30mins after there was a guy coming to the hotel with a motorbike we rented. (200k vnd pr day) Staff very polite and greet when we walk by. You can also get to the rooftop and take pictures of the whole area around. Area away from the busy street is quite empty with small beginnings of construction sites
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, however not a great deal to do in the city
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Hochan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
숙소는 무척 깨끗하고 편안함. 조식도 괜찮은 편임. 호텔 뒤에 큰 시장이 있어 과일 구매가 편함
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value!

Super friendly staff, comfortable room and great included breakfast
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
すぐ近くに軽い食事や買い物が出来る。
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

Chia Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice facility

Beds are extremely comfortable and there are many kinds of food in breakfast. A little dark inside the room though.
Stayed 1 night in Dec 2018
Verified review

8/10 Good

Trond

Liked: Cleanliness, staff & service, room comfort
The hotel did not have a jacuzzi like it was promissed on hotels.com, but else the hotel and staff was nice. There are not so much to do aroung of the hotel. And everywhere they are cheating the tourists, even if you buy a Coca Cola in a food shop. That was disapointing how they treat tourists in Vietnam.
Stayed 5 nights in Nov 2018
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay. Friendly and kind staffs. Better commanding English could be better. Overall it was pleasant.
Stayed 1 night in Oct 2018
Verified review

6/10 Okay

julie

Liked: Cleanliness, room comfort
Disliked: Staff & service

Nice hotel in Halong Bay

Disappointed with staff after enjoying great hotels and staff in HCMC, Hoi An and Da Nang. Not good service at breakfast and no tour desk or anyone to ask about tours in the area. We cut are trip short by one night and moved to Vinpearl, dearer but out of this world.
Stayed 3 nights in Sep 2018
Verified review

10/10 Excellent

Himanshu

Nice comfortable experience.

Nice comfortable experience.
Stayed 2 nights in Aug 2018
Verified review

10/10 Excellent

Lyndall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel with comfortable room. I would recommend this hotel.
Stayed 4 nights in Jan 2018
Verified review

6/10 Okay

nam

Liked: Cleanliness, room comfort
객실의 상태는 준수하지만 위치가 그다지 편한 곳은 아닙니다. 직원들은 활기가 없어보였어요. 금연객실이 있는 복도에서 담배를 피우는 사람들이 있어서 종종 불쾌할 수 있습니다.
Stayed 1 night in May 2018
Verified review

10/10 Excellent

JONG CHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good staying in halong palace hotel

our choice of staying in halong palace hotel was very good. the room was very good and the staff were so kind. the breakfast was good. and we enjoyed the swimming pool in the night. and they have called mailin 7 seater taxi for our family everytime we asked. they have given us the room on the 16th floor as we requested. one thing short of our expectation is their pizza in the restaurant. we have eatern our lunch in their restaurant. and the pizza was not good enough. anyway, thank you so much guys.
Verified review

10/10 Excellent

Janusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ładny widok na Halong.

Hotel o dogodnym położeniu z ładnym widokiem na Zatokę Halong. W pobliżu znajduje się mnóstwo pysznych i tanich restauracji, wiele sklepów i nocny bazar. Pokoj i łazienka sa duże i czyste, wi-fi dobre, herbata, kawa i butelka wody uzupełniane sa codziennie. Śniadanie obfite, personel uczynny, basen na V piętrze mały, ale wystarczający, żeby odpocząć.
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Sauberes Hotel aber weit weg von City

Das Hotel ist ganz nett und recht komfortabel Die Zimmer sind sauber und modern, jedoch fehlt es den Angestellten an Motivation Die Kommunikation auf Englisch lief mehr als bescheiden Angefangen hat es mit der Bitte ein paar Tipps zu Sehenswürdigkeiten zu geben ( leider nicht hilfreich) ...ich könnte jetzt noch ein paar Punkte aufzählen, aber es ist jedem selbst überlassen nur ich empfehle es nicht
Stayed 2 nights in Apr 2018
Verified review

6/10 Okay

Anh Nguyet

dårlig oplevelse

Jeg lejede 5 værelse . Så renlighed var ikke gode og 3 værelser var ikke røgfri men står skilte er røgfri. Fitness center og alle maskiner virker ikke.