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Hyatt Centric Guatemala City

4.5 star property
Luxury hotel with free parking connected to the convention center in Guatemala City

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The Hyatt Centric Guatemala City offers luxury and eco-consciousness near La Aurora Zoo. Relax on the rooftop terrace, enjoy drinks at the poolside bar, or visit the café with in-room WiFi. The hotel's staff consistently earns praise for their helpfulness.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for twin Room with Atrium View

Interior

twin Room with Atrium View

  • Sleeps 4

View all photos for Room, 1 King Bed (Atrium View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed (Atrium View)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Atrium View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Twin Beds (Atrium View)

9.2 out of 10
Wonderful
(21 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed

9.8 out of 10
Exceptional
(31 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Twin Beds

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for King Room

Premium bedding, minibar, in-room safe, individually decorated

King Room

  • Sleeps 2

View all photos for Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Twin Room

  • Sleeps 4

View all photos for Junior King Suite

Premium bedding, minibar, in-room safe, individually decorated

Junior King Suite

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

View all photos for King Room with Atrium View

Premium bedding, minibar, in-room safe, individually decorated

King Room with Atrium View

  • Sleeps 2

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About the neighborhood

Map
12 Calle 2-25, Zona 10, Guatemala City, 01010

What's nearby

  • Plaza Fontabella Shopping Center - 2 min walk - 0.1 miles
  • Avenida La Reforma - 3 min walk - 0.2 miles
  • Embassy of Mexico in Guatemala - 8 min walk - 0.5 miles
  • Oakland Mall - 9 min walk - 0.5 miles
  • U.S. Embassy in Guatemala - 10 min walk - 0.5 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 14 min drive

Restaurants

  • ‪San Martín - ‬1 min walk
  • ‪TGI Fridays - ‬1 min walk
  • ‪Zielo - ‬1 min walk
  • ‪Del Griego - ‬3 min walk
  • ‪McDonald's - ‬1 min walk

About this property

Hyatt Centric Guatemala City

Luxury hotel near La Aurora Zoo
You can look forward to an airport shuttle, a poolside bar, and a rooftop terrace at Hyatt Centric Guatemala City. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), airport drop-off service (surcharge), and a reception hall
  • Luggage storage, tour/ticket assistance, and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 138 individually furnished rooms include comforts such as premium bedding and laptop-compatible safes, in addition to perks like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 42-inch TVs with digital channels
  • Free infant beds, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Exterior
Wyndham Garden Guatemala City
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  • Breakfast included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,604 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 21.32 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 122 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21.32 per person
  • Airport shuttle fee: USD 16.25 per vehicle (maximum occupancy 3)
  • Pet fee: USD 122 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City
Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City Guatemala City
Hyatt Centric Guatemala City Hotel Guatemala City

Frequently asked questions

Does Hyatt Centric Guatemala City have a pool?

Yes, this property has an outdoor pool.

Is Hyatt Centric Guatemala City pet-friendly?

Yes, Hyatt Centric Guatemala City allows cats and dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 122 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hyatt Centric Guatemala City?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hyatt Centric Guatemala City?

Check-out is at noon.

Does Hyatt Centric Guatemala City provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of USD 16.25 per vehicle applies.

Where is Hyatt Centric Guatemala City located?

Located in Zona 10, this luxury hotel is within 1 mi (2 km) of Avia Mall and La Aurora Zoo. The Village Shopping Center and Avenida La Reforma are also within 5 minutes.

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Reviews

Hyatt Centric Guatemala City Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Location

9.6

Staff & service

9.4

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 643 out of 774 reviews
Rating 8 - Good. 74 out of 774 reviews
Rating 6 - Okay. 30 out of 774 reviews
Rating 4 - Poor. 14 out of 774 reviews
Rating 2 - Terrible. 13 out of 774 reviews

Reviews

10/10 Excellent

Keilly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience at this beautiful hotel. All the staff is friendly and welcoming Would highly recommend it
Stayed 4 nights in Oct 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente Hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is always good to stay there, great service and food
Stayed 1 night in Sep 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience, thank you for hosting us Hyatt
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and very modern. Elevators can be a bit of a pain and small. But overall, not bad at all and I would book again!
Stayed 2 nights in Nov 2025

10/10 Excellent

ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 4 nights in Oct 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel that's close to the airport. Rudy was very helpful with recommendations and showed great hospitality to me and my husband. Great restaurants within walking distance
Stayed 4 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
i would stay there again
Stayed 1 night in Jul 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
nice safe property
Stayed 2 nights in Aug 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful. Very comfortable rooms and a great pool.
Stayed 1 night in Jul 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Oct 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Lovely roof top pool.
Stayed 2 nights in Aug 2025

10/10 Excellent

Victor Domingo Tax

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
❤️❤️❤️❤️
Stayed 1 night in Oct 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got an uber directly from the airport and stayed at the Hyatt in zona 10 specifically because I had read it was safe. The area was great and there were many dining options. We enjoyed the rooftop bar and infinity swimming pool. The staff was amazing!
Stayed 1 night in Jul 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and modern hotel in Guatemala City's best area
Stayed 2 nights in Jun 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and staff was friendly. Quick commute to the airport.
Stayed 1 night in Jul 2025

10/10 Excellent

Mehran

Liked: Cleanliness, amenities, property conditions & facilities
A beautiful modern hotel in a lovely area…
Stayed 3 nights in May 2025

4/10 Poor

Eduardo

Disliked: Property conditions & facilities
You have work to do.
Stayed 1 night in Sep 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
d
Stayed 1 night in Aug 2025

10/10 Excellent

JEAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing
Stayed 3 nights in Jul 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an outstanding experience, the staff was the best part of the stay, very helpful and friendly.
Stayed 5 nights in Apr 2025

10/10 Excellent

Luze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like my stay at this hotel! Gonna come back for sure!
Stayed 1 night in Jun 2025

2/10 Terrible

Fawzi

Disliked: Cleanliness
Room smells like sewage. Staff was unable to change room. Sprayed room excessively with air freshener. Shower glass dirty. Would not recommend. Stay somewhere else.
Stayed 1 night in Sep 2025

10/10 Excellent

Ryan Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay and the staff was great and accommodations.
Stayed 3 nights in Dec 2024
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