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Best Western Plus Hotel Stofella

4.0 star property
Hotel in Guatemala City with free breakfast and a fitness center

Choose dates to view prices

Best Western Plus Hotel Stofella is near La Aurora Zoo, offering garden views and an Italian restaurant. Guests enjoy golfing, in-room WiFi, and a praised complimentary breakfast buffet. The helpful staff and bar enhance stays after exploring nearby Paseo Cayala.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Gym

Room options

Available filters for rooms
Showing 35 of 35 rooms

View all photos for Standard Room, 2 Double Beds, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Smoking

8.8 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Smart TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Shower/tub combination
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Smoking

8.0 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Smart TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Shower/tub combination
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Hair dryer
Eco-friendly toiletries
Bathrobes
Private bathroom
Shower/tub combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Smart TV
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
Shower/tub combination
Coffee/tea maker
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Smart TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Shower/tub combination
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Bathtub

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Bathtub

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Air conditioning
Smart TV
Private bathroom
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(48 reviews)

Highlights

Air conditioning
Smart TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Shower/tub combination
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Bathtub

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Bathtub

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Smart TV
Private bathroom
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Bathtub

Standard Room, 1 Double Bed, Non Smoking, Bathtub | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking, Bathtub

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Smart TV
Private bathroom
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Junior Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Smart TV
Private bathroom
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Microwave
Minibar
  • Sleeps 4
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Smart TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Shower/tub combination
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Smart TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Shower/tub combination
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Smart TV
Hair dryer
Eco-friendly toiletries
Bathrobes
Private bathroom
Shower/tub combination
Minibar
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Smart TV
Private bathroom
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Smart TV
Hair dryer
Eco-friendly toiletries
Bathrobes
Private bathroom
Shower/tub combination
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Smart TV
Separate bedroom
Hair dryer
Eco-friendly toiletries
Bathrobes
Private bathroom
Shower/tub combination
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

2 Double Beds, Non-Smoking, Deluxe Room, Flat Screen Television, Mini Bar, Bathrobe

  • Sleeps 4

1 King Bed, Non-Smoking, Deluxe Room, Flat Screen Television, Mini Bar, Bathrobe

  • Sleeps 2

1 Double Bed, Non-Smoking, Flat Screen Television, Coffee Maker, Iron And Ironing Board, Hairdryer

  • Sleeps 2

2 Double Beds, Non-Smoking, Flat Screen Television, Coffee Maker, Iron And Ironing Board, Hairdryer

  • Sleeps 4

Junior 1 King 1 Single And Sofabed Suite Microwave Mini Bar Non Smoking

  • Sleeps 4

1 King Bed, Non-Smoking, Flat Screen Television, Coffee Maker, Iron And Ironing Board, Hairdryer

  • Sleeps 2

2 Double 1 Single Bed, Non-Smoking, Flat Screen Television, Coffee Maker, Iron And Ironing Board, Hairdryer

  • Sleeps 4

1 Double Bed, Non-Smoking, Standard Room, Flat Screen Television, Bathtub

  • Sleeps 2

2 Double Beds, Non-Smoking, Standard Room, Flat Screen Television, Bathtub

  • Sleeps 4

1 King Bed, Non-Smoking, Standard Room, Flat Screen Television, Bathtub

  • Sleeps 2

2 Double Beds, Non-Smoking, Superior Room, Mini Bar, Iron And Ironing Board

  • Sleeps 4

Superior King Room

  • Sleeps 2

Superior Queen Room

  • Sleeps 2

2 Double Beds, Smoking Room, Flat Screen Television, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 4

2 Double 1 Single Bed, Smoking Room, Flat Screen Television, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 4

1 King Bed, Smoking Room, Flat Screen Television, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 2

Standard King Room-Non-Smoking

  • Sleeps 2

View all photos for Double Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Double Room Standard

  • Sleeps 2

View all photos for Triple Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Triple Room Standard

  • Sleeps 3

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About the neighborhood

Map
2 Avenida 12-28 Zona 10, Guatemala City, Guatemala, 1010

What's nearby

  • Plaza Fontabella Shopping Center - 2 min walk - 0.1 miles
  • Avenida La Reforma - 3 min walk - 0.2 miles
  • Embassy of Mexico in Guatemala - 8 min walk - 0.5 miles
  • Oakland Mall - 9 min walk - 0.5 miles
  • U.S. Embassy in Guatemala - 10 min walk - 0.5 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 14 min drive

Restaurants

  • ‪San Martín - ‬2 min walk
  • ‪TGI Fridays - ‬1 min walk
  • ‪Zielo - ‬1 min walk
  • ‪Del Griego - ‬2 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Best Western Plus Hotel Stofella

Upscale hotel near La Aurora Zoo
A free breakfast buffet, golfing on site, and a garden are just a few of the amenities provided at Best Western Plus Hotel Stofella. The on-site Italian cuisine restaurant, Trattoria Veneciana, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Self parking (surcharge), express check-out, and a living plant wall
  • A porter/bellhop, a ballroom, and a computer station
  • Multilingual staff, an elevator, and meeting rooms
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 100 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 49-inch Smart TVs with premium channels
  • Eco-friendly cleaning products, free tea bags/instant coffee, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GTQ 40 per night)

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Trattoria Veneciana

Things to do

  • Golf
  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch smart TV with premium digital channels

Food and drink

  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GTQ 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Hotel Stofella Guatemala
Plus Stofella Guatemala City
Best Western Plus Hotel Stofella Hotel
Best Western Plus Hotel Stofella Guatemala City
Best Western Plus Hotel Stofella Hotel Guatemala City

Frequently asked questions

Is Best Western Plus Hotel Stofella pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for GTQ 40 per night.

What time is check-in at Best Western Plus Hotel Stofella?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Best Western Plus Hotel Stofella?

Check-out is at noon.

Where is Best Western Plus Hotel Stofella located?

Located in Zona 10, this hotel is within 1 mi (2 km) of Avia Mall and La Aurora Zoo. Avenida La Reforma and The Village Shopping Center are also within 5 minutes.

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Reviews

Best Western Plus Hotel Stofella Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

8.8

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 628 out of 1008 reviews
Rating 8 - Good. 225 out of 1008 reviews
Rating 6 - Okay. 84 out of 1008 reviews
Rating 4 - Poor. 27 out of 1008 reviews
Rating 2 - Terrible. 44 out of 1008 reviews

Reviews

10/10 Excellent

Catalina

Liked: Cleanliness, property conditions & facilities
Awesome assistance during checkin the clerk was extremely helpful the staff was helpful with parking assistance and the room was clean and decent size
Stayed 1 night in Nov 2025

10/10 Excellent

Jeaneane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, especially the front desk, were very helpful and friendly. I would recommend this hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay close to the airport
Stayed 1 night in Jul 2025

10/10 Excellent

mario

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025

10/10 Excellent

Onelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jul 2025

8/10 Good

Haim

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Jorge Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Sep 2025

8/10 Good

Ricardo

Liked: Cleanliness, amenities
Renovated room according to standard
Stayed 2 nights in Nov 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay.
Stayed 1 night in Mar 2025

10/10 Excellent

JOHN

Liked: Cleanliness
Great hotel in a nice safe neighborhood
Stayed 1 night in Jul 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Beds were comfortable
Stayed 1 night in Jul 2025

8/10 Good

John

it was very good hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is excellent and very clean. The bilingual staff at the front desk was an added bonus, they were very helpful, friendly and knowledgeable of the area. The location is prime, many restaurants available to choose from and a short walk to an upscale shopping mall.
Stayed 4 nights in Aug 2025

8/10 Good

Byron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Jul 2025

6/10 Okay

Leonel Alfredo

Liked: Cleanliness, staff & service
Disliked: Amenities
Internet was good. AC slow but ultimately really good. Clean room.
Stayed 4 nights in Oct 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to Stay
Stayed 3 nights in Mar 2025

8/10 Good

JONATHAN

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Azucena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for a night
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just as great as I expected. No complaints.
Stayed 1 night in Sep 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Jul 2025

8/10 Good

Howard

Liked: Cleanliness, amenities, property conditions & facilities
Nice location, I felt safe in the area. Several American and native restaurants close by.
Stayed 6 nights in Jun 2025

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is safe comfortable and great location. Staff is wonderful helpful and makes you feel welcomed
Stayed 5 nights in May 2025

10/10 Excellent

Pablo

Liked: Cleanliness, amenities, property conditions & facilities
Stores near restaurants near
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for staying in the city.
Stayed 1 night in Feb 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there before the Pandemic way back in FEB 2020. I returned in AUG 2025 because I remembered it is a very nice hotel, safe, friendly people, great location!
Stayed 1 night in Jul 2025
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