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Hotel Luna

Property class: 3.5

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Photo gallery for Hotel Luna

A grand lobby with a large chandelier, high ceilings, and classical architecture. - Hotel Luna (Guanajuato)
The entrance of Hotel Luna with a grand chandelier, a balcony with hanging planters, and a sign above the entrance. - Hotel Luna (Guanajuato)
The entrance to Hotel Luna with a grand archway, a chandelier, and a sign above the door. - Hotel Luna (Guanajuato)
A grand lobby with a large chandelier, stone columns, and a staircase. - Hotel Luna (Guanajuato)
A grand atrium with high ceilings, a central chandelier, and classical columns. - Hotel Luna (Guanajuato)
You can look forward to free cooked-to-order breakfast, laundry facilities, and a bar at Hotel Luna. The on-site international cuisine family restaurant, Conde Rul, offers breakfast, brunch, dinner, and al fresco dining. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Quadruple Room, 2 Double Beds

A hotel room with two beds, a wooden ceiling, and a chandelier.

Standard Quadruple Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Suite, 2 Queen Beds

A bedroom with a bed, a chair, a table, a decorative vase, and a door.

Luxury Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 1 Double Bed

A hotel room with a bed, a dresser, a television, and a window with curtains.

Standard Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Double Room, 1 Double Bed

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Quadruple Room, 2 Double Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Luxury Suite, 2 Queen Beds

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Zona Centro, a neighborhood in Guanajuato, is home to Hotel Luna. Guanajuato Funicular and Macrocenter I are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Union Garden and El Nopal Mine. Visit our Guanajuato travel guide
Map
Jardín de la Unión No. 8, zona centro, Guanajuato, GTO, 36000

What's nearby

  • Teatro Juan Carlos with palm trees and statues.
    Juarez Theater
    1 min walk - 0.0 miles
  • A colorful plaza with a fountain, potted plants, and a hotel.
    Union Garden
    1 min walk - 0.1 miles
  • A historic building with ornate architecture, a prominent staircase, and a clear blue sky with clouds.
    University of Guanajuato
    2 min walk - 0.1 miles
  • Basilica of Our Lady of Guanajuato
    3 min walk - 0.2 miles
  • Alley of the Kiss
    5 min walk - 0.3 miles

Getting around

  • Bajío Intl. Airport (BJX)
    38 min drive

Restaurants

  • Casa Valadez Anfitrión & Gourmet
    1 min walk
  • Restaurant Posada Santa Fe
    1 min walk
  • Starbucks
    1 min walk
  • Bar Tradicional Luna
    1 min walk
  • Truco 7
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar Luna Tradicional
  • Conde Rul

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: MXN 700 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel Luna pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Luna?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Luna?

Check-out is at noon.

Does Hotel Luna provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 700 per vehicle applies.

Where is Hotel Luna located?

Located in Zona Centro, this hotel is steps from Union Garden, Church of San Diego, and Juarez Theater. Basilica of Our Lady of Guanajuato and La Paz Square are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Luna Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Location

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 211 out of 364 reviews
Rating 8 - Good. 91 out of 364 reviews
Rating 6 - Okay. 37 out of 364 reviews
Rating 4 - Poor. 17 out of 364 reviews
Rating 2 - Terrible. 8 out of 364 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was in the heart of the garden, close to everything. Staff was amazing & breakfast was delicious!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to stay close to everything
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great staff and good food.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Clean, centrally located.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and felt safe here.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
It was our first time in this area of San Miguel and the hotel was so nice!! Affordable great location , lots of dining options nearby, The staff were wonderful, the breakfast was only ok and the bar was expensive for drinks so we had breakfast nearby and drinks outside hotel, but highly recommend this hotel , we will stay again
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast very good
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This is our second time at Hotel Luna! Loved that we had an opportunity to stay here with our children this time! It is very close to everything, so royal, and the food during breakfast is nothing short of scrumptious!
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The location was awesome and the staff were both friendly and helpful. I actually proposed to my girlfriend in Guanajuato and the gentleman at the front desk helped me find an awesome spot to do it. There were some issues with the hotel itself, though. The first room we stayed in was very loud. Music from the square echoed from the street into our room late into the night. They seemed aware of the issue because they actually suggested that we move to another room. The other room had a balcony facing the street, which was cool, but the window didn't close all the way and I think this is how the cockaroaches got in.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean, hospitality was amazing. They had doctor on stand by. Will definitely will stay
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in Guanajuato downtown, the staff is very friendly and helpful.
Stayed 5 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and the place is very safe and well located.the room service was excellent and very clean.
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly, great environment.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The view from my room was amazing. The hotel is in the perfect spot, everything is within walking distance. The staff was super helpful. Definitely recommend this hotel.
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful older property in Historic Zone of Guanajuato. One of my top 5 cities.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
“The staff was very friendly, and Manager Luis gave us really good tips and told us how to get around the city.”
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the look of the property, it is a little dated, but has charm. Great staff and absolute great location if u like too be in the mix.
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location near the main plaza. beds are not too comfortable.
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great CENTRAL spot.

Great hotel, decorated in a beautiful old world charm. Nice large, clean rooms with good bathrooms. Potentially loud if the street parties go late, maybe I would avoid on holiday weekends, but no caveats otherwise. Great included breakfast.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

Guanajuato Festival

The location of the hotel was in the plaza and was in walking distance to many sites and restaurants. The staff members were friendly and the breakfast was good. The bed was quite firm and the room overall was quaint and adequate. The lobby and balcony areas were beautiful.
View of the hotel and plaza from the hilltop nearby
Lobby and balcony
Lobby and balcony Chandelier
Lobby staircase
Stayed 4 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
All was good, except that the beds are hard...besides that, we felt safe and hotel is cute.cute.
Stayed 4 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem in the centre of town.

Lovely room but be prepared for noise until 11 pm as this hotel is on the jardin, the main square of town. Restaurant attached to hotel was excellent and reasonable given the prime location. Everyone we dealt with was helpful and cheerful. We had a delicious full breakfast included which was made to order.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the heart of everything. Easy walking distance to most everything. Clean and quiet. Only issue not enough outlets to plug in electronics.( But its Mexico) I would stay here again. Absolutely beautiful property.
Stayed 1 night in Dec 2024