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Hotel Hi Guadalupe

Property class: 2.5

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Room - Hotel Hi Guadalupe (Guadalupe)
Room - Hotel Hi Guadalupe (Guadalupe)
Exterior - Hotel Hi Guadalupe (Guadalupe)
Exterior - Hotel Hi Guadalupe (Guadalupe)
Exterior - Hotel Hi Guadalupe (Guadalupe)
Hotel Hi Guadalupe provides a garden and more. Guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 2 of 2 rooms

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Room

Standard Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Room

Standard Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Guadalupe is home to Hotel Hi Guadalupe. Antiguo Palacio Federal and Capilla de los Dulces Nombres are local landmarks, and some of the area's attractions include Expo Feria Guadalupe and Parque Zoologico La Pastora. Looking to enjoy an event or a game? See what's going on at Estadio BBVA or Arena Monterrey. Visit our Guadalupe travel guide
Map
Miguel de la Madrid 168, Guadalupe, NL, 67116

What's nearby

  • A water feature with a central island, a Ferris wheel, and a tall tower in the background.
    Fundidora Park
    11 min drive - 7.8 miles
  • A nighttime scene with a large, illuminated sculpture in a pool, surrounded by trees and a mountain in the background.
    Santa Lucia Riverwalk
    11 min drive - 8.7 miles
  • Parque La Pastora
    5 min drive - 3.3 miles
  • Paseo La Fe
    8 min drive - 4.3 miles
  • Citadel Shopping Center
    9 min drive - 4.8 miles

Getting around

  • Lerdo De Tejada Station
    9 min drive
  • General Mariano Escobedo Intl. Airport (MTY)
    29 min drive

Restaurants

  • Starbucks Miguel De La Madrid
    13 min walk
  • Tortilleria Flores
    9 min drive
  • Restaurant García
    13 min walk
  • Tacos Dalia
    7 min drive
  • El Pollo Loco
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property

Frequently asked questions

Is Hotel Hi Guadalupe pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Hi Guadalupe?

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM.

What time is check-out at Hotel Hi Guadalupe?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Hi Guadalupe located?

Situated in Guadalupe, this hotel is within 6 mi (10 km) of Parque La Pastora, Estadio BBVA, and Paseo La Fe. Citadel Shopping Center and Parque Tolteca are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Hi Guadalupe Reviews

7.8

Good

9.2

Cleanliness

7.8

Amenities

8.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 50 out of 106 reviews
Rating 8 - Good. 16 out of 106 reviews
Rating 6 - Okay. 21 out of 106 reviews
Rating 4 - Poor. 10 out of 106 reviews
Rating 2 - Terrible. 9 out of 106 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is new, it has good attention
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Cool
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really impressed how new and clean the property was. In other countries there is not usually a wash cloth provided but they provided a disposable heavy duty towelette, every day, that I used for washing my face and showering. You had to ask for powdered creamer for the complimentary coffee but free is good. It was disappointing that I had to leave an ID to borrow a blow dryer. The highway traffic can be loud but running the A/C drowns it out. I felt safe knowing that there’s 24-hr personnel at the front desk. Overall, a very good value for the budget minded.
Stayed 4 nights in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I didn’t like the fact that they turn off the AC everytime you leave the room so once you get back the room is extremely hot and it takes about 2 hours to cool down . Very unacceptable especially in peak summer .
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
.
Stayed 6 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jun 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are very small and customer service is horrible. We forgot my daughters sandles at checkout so i called them and they confirmed. But then i go, and they say never found.
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

Disliked: Staff & service, amenities
Their administration is unorganized. Y room’s door was knocked to let me know that I had to pay for the room. The following day my door was locked because my bed sheets were stained and I had to pay for them first in to have my door open.
Stayed 3 nights in Feb 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I stayed in this hotel for four nights and for the price it was good. The rooms weren’t too small, the ac worked awesome. It was a basic room nothing luxurious. The Ubers had a little bit of trouble to find the entrance since it’s by a busy road and the property is new. The staff though was not the nicest at all. They weren’t accommodating or comprehensive. I booked with Expedia and they didn’t respect the price you pay and they make you cancel and book directly with them. When you cancel with Expedia there’s a fee and it’s not worth all the hassle. The fee is high and the hotel doesn’t care. They just wanted me to book directly when the difference of prize was 1 peso. Ridiculous. They were fighting me for 1 peso. I told them I will give them the peso and they told me no we can’t do that. You have to cancel your Expedia reservation and the fee is not our problem basically
Stayed 4 nights in Jun 2023
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No había agua caliente en la noche y la taza del baño estaba tirando agua
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel sencillo y funcional, nada extraordinario, aceptable para una estadia rapida donde no estaras mucho tiempo en el hotel, cumple de manera basica con los servicios
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mtto en aire acondicionado
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Limpieza 10 , personal 5/10 las chicas de la tarde Ño le saben al sistema se tardan casi una hora en registrar todo y hacer el cargo $$ , pésimas, el aire acondicionado súper mal chico tarda horas en enfriar y con el calor de Monterrey ubieran optado por algo más grande Eñ aire 🙁🙁🙁🙁
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien muy limpio
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El aire acondicionado es muy básico y ruidoso
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
La habitación limpia y la cama no fue incomoda, el aire acondicionado sumamente ruidoso, eso le resta mucho en la calificación ya que es imprescindible...
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal para viajes rápidos
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Para dormir una o dos noches esta bien
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
NO hubo nunca ni televisión, no hubo internet, se salió el agua de la regadera. Y no tienen cerca ningún restaurante, no tienen el metro cerca, ni un camión para tomar la ubicación no es la adecuada
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una opción económica en mitad de la nada, las calles alrededor son bastante feas y solo puedes andar en auto, no hay recepción, es un hotel para llegar y dormir y listo, las habitaciones están muy bien y son silenciosas sin ruido, muy buena conexión de internet y tv.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Liked: Cleanliness, amenities, property conditions & facilities
No tiene planta de luz ?? No se pero de fue la luz y sin clima !!!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal para llegar aún buen lugar a descansar
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Este hotel en particular en esta ubicación es más como un hotel de paso que algo más formal, habitaciones muy limpias, camas cómodas, solo hay café como amenidades. No es un edificio en sí, supongo por la ubicación, porque otros hoteles Hi! que he visto pues sin edificios con más habitaciones y este parece estar hecho como con contenedores. Pero fuera de esto, todo está bien para pasar un par de noches como emergencia
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Recomendable
Stayed 1 night in Apr 2026