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SureStay by Best Western Groves

Property class: 2

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Photo gallery for SureStay by Best Western Groves

A hotel room with two beds, a dark wooden headboard, a bedside table with a phone, and a mirror on the wall. - SureStay by Best Western Groves (Groves)
A compact kitchenette with a built-in fridge, a coffee maker, and a small refrigerator. - SureStay by Best Western Groves (Groves)
A modern lobby with seating areas, a reception desk, and a Coca-Cola refrigerator. - SureStay by Best Western Groves (Groves)
A modern kitchen with dark cabinets, a blue accent wall, and a dining area with a large table and patterned chairs. - SureStay by Best Western Groves (Groves)
A hotel room with a wooden desk, a black office chair, a mounted TV, and a wardrobe. - SureStay by Best Western Groves (Groves)
Consider a stay at SureStay by Best Western Groves and take advantage of free continental breakfast, laundry facilities, and a 24-hour business center. Stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a nightstand, a wall-mounted lamp, and a picture on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A modern hotel room with a large bed, a wooden headboard, a bedside table with a lamp, and a picture on the wall.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

A hotel room with a bed, bedside table, lamp, clock, picture, window, and desk.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Groves is home to SureStay by Best Western Groves. The area's natural beauty can be seen at London Bridge Park and Gulf Intracoastal Waterway, while Museum of the Gulf Coast and Spindletop Gladys City Boomtown Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Provost Umphrey Stadium or Montagne Center. Visit our Groves travel guide
Map
5001 East Parkway St, Groves, TX, 77619

What's nearby

  • A stone bridge with arches, a red telephone booth, and a wreath on the railing.
    London Bridge Park
    12 min walk - 0.7 miles
  • Museum of the Gulf Coast
    6 min drive - 4.2 miles
  • Lamar University
    13 min drive - 16.5 miles
  • Doggett Ford Park
    23 min drive - 27.2 miles
  • Delta Downs Racetrack Casino
    45 min drive - 40.7 miles

Getting around

  • Beaumont Station
    21 min drive
  • Beaumont, TX (BPT-Southeast Texas Regional)
    9 min drive

Restaurants

  • McDonald's
    3 min walk
  • Church’s Texas Chicken
    3 min drive
  • Dairy Queen
    4 min drive
  • Circle K
    4 min walk
  • Luby's
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Frequently asked questions

Is SureStay by Best Western Groves pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay by Best Western Groves?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 25 (subject to availability). Late check-in is available during limited hours.

What time is check-out at SureStay by Best Western Groves?

Check-out is at 11 AM. Late check-out is available for USD 25 (subject to availability).

Where is SureStay by Best Western Groves located?

Situated in Groves, this hotel is 0.6 mi (1 km) from London Bridge Park and within 3 mi (5 km) of Our Lady of Guadalupe Shrine and Christus Southeast Texas - St. Mary. Gulf Intracoastal Waterway and Babe Zaharias Golf Course are also within 6 mi (10 km).

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Reviews

SureStay by Best Western Groves Reviews

8.2

Very Good

8.0

Cleanliness

7.2

Amenities

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 67 out of 130 reviews
Rating 8 - Good. 28 out of 130 reviews
Rating 6 - Okay. 15 out of 130 reviews
Rating 4 - Poor. 9 out of 130 reviews
Rating 2 - Terrible. 11 out of 130 reviews

Reviews

Verified review

10/10 Excellent

Room was nice and cold !!!
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and tidy. And better than any hotel at that rate.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walked in smelt absolutely CLEAN! AC was perfect room was cold within 5 minutes. Customer service was great.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel service was great , as well as the rooms , staff , air conditioning and parking. Just a convenient area.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, quiet, clean room, felt safe, plenty of parking.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty comfortable place to stay parking lot was small
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice. Bed was super comfy and alot of good channels. I like the shampoo conditioner choices as well. Staff was more than helpful and met my needs. Thanks sure stay groves texas!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Like its proximity to stores and restaurant will come again
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Although our room wasn't ready at check in the staff was attentive and the room was very clean.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean safe room
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
It was comfortable
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean. Parking lot very small

Everything was very clean. The room was well stocked with anything that may be needed during stay. Front desk staff was super friendly. Bed was comfortable. The only thing that was inconvenient was the parking lot is super small. I wasn’t sure if I would be able to find a parking spot when I pulled in but after driving around I finally did. If you make the parking bigger then this place would definitely be 5 stars all the way
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Check in was quick and easy. Staff very professional. Cleanliness of the hotel over all was very good. The room was nice except for a few flaws. The shelf over the desk was falling off the wall. The bathroom door would not shut. The air conditioner probably needed to be cleaned. There was a Musky smell in the air. The worst part of the room was the mattress. My husband had to sleep caddy corner in the bed because of the humongous dip, almost like a hole in the mattress.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Location to work is perfect.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Location to work is perfect.
Stayed 3 nights in Sep 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Check in was fine. Room was not clean and photos don’t really show the wear and tear in the room. Bed was okay but the floor was filthy and there was grime and dirt. Ac vent had mold in the fan blades and there was mold in ceiling in bathroom. We made due since we had an event to go to early the next am after driving 4 hours and upon retiring for the night, the safety lock at the top of the door was loose to point door could move past the lock without ever stopping. Noise from other guests kept going late into the night with loud steps and slamming doors. Smoke alarm was also missing from ceiling. Brought concerns to front desk and he seemed to not understand when I was talking about lock, room not clean like it was never mopped, mold. We checked out early and reported concerns to Expedia.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The AC worked great. The bed was comfortable. The staff at check in was very helpful, friendly and attentive. The continental breakfast wasn’t much to speak of. There was toast and bagels, cereal and milk and a couple of pieces of fruit. The two coffee thermoses were empty at 8:30 am and so I waited for more coffee to be brewed. It didn’t seem anyone was monitoring the area.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Check in was quick and easy. Room already had air conditioning on! The area was quiet and everything was clean and functional. The continental breakfast was mostly cereal. I did not see any other breads, eggs, or meat. We left without eating. If you need a place to sleep, this is good.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel nice and clean!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything 10/10
Stayed 2 nights in Oct 2026
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
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Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Pleasant stay
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
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Stayed 3 nights in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness, amenities
Disliked: Staff & service
The room was okay except one of the lamp was broken called the desk to notice them about so I can get back my 50 dollars damaged deposit now they can't answer the phone so I can get some help about my check out
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved
Stayed 1 night in Mar 2026