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Sunstar Hotel Grindelwald

Property class: 4

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Photo gallery for Sunstar Hotel Grindelwald

A cozy outdoor seating area with a fireplace, surrounded by a mountainous landscape and a clear sky. - Sunstar Hotel Grindelwald (Grindelwald)
A breakfast buffet with pastries, fruits, and flowers. - Sunstar Hotel Grindelwald (Grindelwald)
A hotel with multiple buildings, snow-covered surroundings, and a mountain backdrop. - Sunstar Hotel Grindelwald (Grindelwald)
A cozy room with two leather chairs facing a large window overlooking snow-covered mountains. A small table with a candle, a glass of water, and a decorative item is in the center. - Sunstar Hotel Grindelwald (Grindelwald)
A cozy lobby with a stone fireplace, wooden ceiling beams, comfortable seating, and a large TV screen. - Sunstar Hotel Grindelwald (Grindelwald)
You can look forward to a free breakfast buffet, a terrace, and shopping on site at Sunstar Hotel Grindelwald. Adventurous travelers may like the hiking/biking at this hotel. Indulge in a facial, a massage, and a manicure/pedicure at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Free in-room WiFi is available to all guests, along with a garden and a playground.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Single Room (Wetterhorn)

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Single Room (Wetterhorn)

9.4 out of 10
Exceptional
(9 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (Standard Nova)

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Double Room (Standard Nova)

9.6 out of 10
Exceptional
(8 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Premium)

A hotel room with a neatly made bed, a dining table with breakfast items, and a small round table with cheese and meats.

Double Room (Premium)

8.6 out of 10
Excellent
(25 reviews)
  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room (Standard)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Double Room (Standard)

9.2 out of 10
Wonderful
(15 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Standard Eiger)

A hotel room with a large bed, two bedside lamps, a chair, a desk, and a window with curtains.

Double Room (Standard Eiger)

9.0 out of 10
Wonderful
(19 reviews)
  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Studio Suite

A hotel room with a bed, two armchairs, a coffee table, and a fruit basket.

Junior Studio Suite

7.8 out of 10
Good
(14 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family room Eiger

A living room with a sofa, two armchairs, a coffee table, a TV, and a wooden bookshelf.

Family room Eiger

9.0 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Double Room (Wetterhorn)

A hotel room with a wooden wardrobe, a desk with a chair, a bed with a blanket, and a TV.

Double Room (Wetterhorn)

8.2 out of 10
Very good
(10 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Grindelwald, Sunstar Hotel Grindelwald is in a rural area and near a train station. The area's natural beauty can be seen at Staubbach Falls and Eiger. Bussalp and Sportzentrum Grindelwald are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and sledding. Visit our Grindelwald travel guide
Map
Dorfstrasse 168, Grindelwald, BE, 3818

What's nearby

  • A cable car in a mountainous area with snow-capped peaks and lush green forests.
    First Cable Car
    2 min walk - 0.1 miles
  • A mountain resort with buildings labeled 'Desalpes' and 'Vues'.
    Grindelwald - Wengen Ski Area
    9 min walk - 0.5 miles
  • Pfingstegg Cable Car
    6 min walk - 0.4 miles
  • Sportzentrum Grindelwald
    9 min walk - 0.5 miles
  • Grindelwald Grund Gondola
    6 min drive - 1.3 miles

Getting around

  • Grindelwald Station
    9 min walk
  • Zurich Airport (ZRH)
    144 min drive

Restaurants

  • Da Salvi
    1 min walk
  • Berghaus Pfingstegg
  • Pinte Bellevue
    3 min walk
  • Alte Post
    1 min walk
  • Central Hotel Wolter
    7 min walk

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9.4 out of 10, Exceptional, 663 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (CHF 20 per day)
  • Free 24-hour train station pick-up shuttle
  • Train station shuttle on request
  • Self parking on site (CHF 25 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Adlerstube
  • Ambiance
  • Bar

Things to do

  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle tours
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (5,920 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1971
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 100.0 per day

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 25 per night (in/out privileges)
  • Nearby parking fee: CHF 20 per day (164 ft away)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the spa

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Does Sunstar Hotel Grindelwald have a pool?

Yes, this property has an indoor pool.

Is Sunstar Hotel Grindelwald pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for CHF 25 per night. Limited spots are available.

What time is check-in at Sunstar Hotel Grindelwald?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sunstar Hotel Grindelwald?

Check-out is at 11 AM.

Where is Sunstar Hotel Grindelwald located?

Situated in the mountains, this spa hotel is steps from First Cable Car and Firstbahn AG. Pfingstegg Cable Car and Pringsteggbahn are also within 10 minutes. Grindelwald Station is 9 minutes by foot and Grindelwald Grund Station is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sunstar Hotel Grindelwald Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 734 out of 1001 reviews
Rating 8 - Good. 190 out of 1001 reviews
Rating 6 - Okay. 50 out of 1001 reviews
Rating 4 - Poor. 9 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Breakfast was good. View was excellent. Swimming pool was very new and nice. I would stay here again
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Friendly staff, clean facilities, and beautiful views. Would absolutely come back.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is great, view, people and room
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is unbelievable
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so nice
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the beautiful location and balcony views to the free welcome drink. It was the perfect stay for my dogs and I, the staff went above and beyond to accommodate my pups with beds, bowls, and snacks. I would 100% recommend this hotel and hope to return back some day.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, ambience and views.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with great staff! Pillows were not good at all! Everything else was good! Loved the location and the view!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff, good breakfast, balcony
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Sunstar Hotel! All the staff members have been so friendly. Allen and Salman were super kind and awesome!! I enjoyed meeting them! The hotel itself is gorgeous with the best view of Grindelwald. I highly recommend :)
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Helpful staff. Beautiful views
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great staff and excelent breakfast
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, location and view. The beds and pillows were not up to par!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very comfort bed and amazing views very convenient location . Breakfast was the best !
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice mountain view!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff! We will be back.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very busy hotel but it is run very efficiently and by helpful staff. Dining options are limited around here. The views are spectacular and rooms are quiet and very well kept
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels. Amazing staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location, very friendly staff, very clean.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and staff - couple notes: pool is under reconstruction until August 2026 & no AC - just fyi. We did live out stay there and the staff was great.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views from the room. Pool was under construction but looks like it will be very nice once re-opened. The staff went above and beyond to be helpful and we enjoyed food and drinks in the bar during the evenings. Highly recommend.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an incredible property! We stayed in room 415, and the view from our balcony was spectacular! The ease of access to the town, to Grindelwald First Gondola, and many many hiking trails - highly recommended!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly beautiful location in the heart of Grindelwald. Even though the street was busy, we never heard the noise from our balcony overlooking the Eiger. The room had plenty of space and was comfortable and clean. Hotel staff was very kind.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean and one of the more modern hotels. Breakfast experience was amazing and the views from the balcony were great! Recommend the junior studio suite for views and experience.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Location and the buffet breakfast was amazing.
Stayed 4 nights in Jul 2025