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Eiger Mountain & Soul Resort

Property class: 4

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Photo gallery for Eiger Mountain & Soul Resort

A hotel with multiple floors, large glass windows, and flags advertising nearby attractions. - Eiger Mountain & Soul Resort (Grindelwald)
A modern outdoor seating area with a cushioned chair and a glass balustrade overlooking a snowy mountain landscape. - Eiger Mountain & Soul Resort (Grindelwald)
A restaurant with a buffet, wooden tables, and stone walls. - Eiger Mountain & Soul Resort (Grindelwald)
A spa area with a hot tub, candles, and a wall with a motivational quote. - Eiger Mountain & Soul Resort (Grindelwald)
A hotel room with a bed, a desk, a chair, a lamp, and a painting on the wall. - Eiger Mountain & Soul Resort (Grindelwald)
Located close to Indoor Rope Park and Sportzentrum Grindelwald, Eiger Mountain & Soul Resort provides free continental breakfast, a terrace, and a library. Adventurous travelers may like the Pilates and fitness classes at this hotel. Indulge in a massage and a body treatment at the onsite spa. Be sure to enjoy dinner and light fare at the two on-site restaurants. Yoga classes are offered at the health club; the property also has laundry facilities and a bar. Stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for Lifestyle Chic

A hotel room with a sofa, armchair, bed, and a small table.

Lifestyle Chic

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Lifestyle View

A hotel room with a wooden ceiling, a bed, a desk with a chair, a television, and a window with a mountain view.

Lifestyle View

9.8 out of 10
Exceptional
(9 reviews)
  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite Eiger Firn

A hotel room with a bed, a red sofa, a glass coffee table, a desk with a TV, and a view of mountains through large windows.

Junior Suite Eiger Firn

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Panorama Suite

A bedroom with a four-poster bed, a large window with a view of trees, and a wooden nightstand with a lamp.

Panorama Suite

7.0 out of 10
Good
(2 reviews)
  • Mountain view
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room Lifestyle

A hotel room with a bed, desk, chair, television, and stone wall.

Single Room Lifestyle

8.8 out of 10
Excellent
(9 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Lifestyle Comfort

A hotel room with a bed, a desk, a chair, a lamp, and a painting on the wall.

Lifestyle Comfort

9.4 out of 10
Exceptional
(11 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

A modern bedroom with a large bed, wooden headboard, built-in shelving, and a small bedside table with a phone.

Junior Suite

8.0 out of 10
Very good
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Top Floor

A modern bedroom with a wooden bed, a coffee machine, and a view of the outside balcony.

Junior Suite Top Floor

8.0 out of 10
Very good
(4 reviews)
  • Mountain view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 1 Queen Bed, Mountain View

A hotel room with a wooden ceiling, a bed, a desk with a chair, a television, and a window with a mountain view.

Double Room, 1 Queen Bed, Mountain View

  • Mountain view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort-Doppelzimmer, Balkon, Bergblick, Top floor

A hotel room with a stone wall, a bed, a red sofa, a glass table, and a TV.

Comfort-Doppelzimmer, Balkon, Bergblick, Top floor

  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

DOUBLE QUEEN SIZE BED

  • Sleeps 4

DOUBLE MOUNTAIN VIEW

  • Sleeps 4

JUNIOR SUITE CAPACITY 2

  • Sleeps 5

About the neighborhood

Located in Grindelwald, Eiger Mountain & Soul Resort is near a train station and in the mountains. Bussalp is a popular area attraction and if an activity is on the agenda, Indoor Rope Park and First Cable Car are worth checking out. Sportzentrum Grindelwald and Pringsteggbahn are two other places to visit that come recommended. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and ice skating. Visit our Grindelwald travel guide
Map
Dorfstrasse 133, Grindelwald, BE, 3818

What's nearby

  • A mountain resort with buildings labeled 'Desalpes' and 'Vues'.
    Grindelwald - Wengen Ski Area
    5 min walk - 0.3 miles
  • A cable car in a mountainous area with snow-capped peaks and lush green forests.
    First Cable Car
    6 min walk - 0.4 miles
  • Indoor Rope Park
    3 min walk - 0.2 miles
  • Sportzentrum Grindelwald
    5 min walk - 0.3 miles
  • Grindelwald Grund Gondola
    5 min drive - 1.1 miles

Getting around

  • Grindelwald Station
    5 min walk
  • Bern (BRN-Belp)
    67 min drive

Restaurants

  • Da Salvi
    4 min walk
  • Berghaus Pfingstegg
  • Pinte Bellevue
    2 min walk
  • Alte Post
    4 min walk
  • Central Hotel Wolter
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up shuttle
  • Ski shuttle nearby
  • Uncovered self parking on site (CHF 5 per day)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Barrys Bar
  • Barrys Lounge
  • Barrys Restaurant

Things to do

  • Bicycle cleaning area
  • Fitness classes
  • Full-service spa
  • Health club
  • Library
  • Pilates classes
  • Ski passes
  • Ski storage
  • Yoga classes

Family friendly

  • Laundry facilities

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body treatments
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • 2 buildings
  • Built in 1890
  • Electric bike charging
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from October 11 2026 to December 17 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues

Guests will have access to the following alternate facilities during the renovation:

  • Health club

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 80.0 per day

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CHF 5 per day
  • Pet fee: CHF 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 16 years old are not allowed in the spa

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Is Eiger Mountain & Soul Resort pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for CHF 5 per day.

What time is check-in at Eiger Mountain & Soul Resort ?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Eiger Mountain & Soul Resort ?

Check-out is at 11:00 AM.

Where is Eiger Mountain & Soul Resort located?

Situated in the mountains, this spa hotel is within a 5-minute walk of Indoor Rope Park, Bussalp, and First Cable Car. Sportzentrum Grindelwald and Pringsteggbahn are also within 10 minutes. Grindelwald Station is only a 5-minute walk and Grindelwald Grund Station is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Eiger Mountain & Soul Resort Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 466 out of 655 reviews
Rating 8 - Good. 140 out of 655 reviews
Rating 6 - Okay. 31 out of 655 reviews
Rating 4 - Poor. 12 out of 655 reviews
Rating 2 - Terrible. 6 out of 655 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, lovely staff and nice rooms.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Perfect location and friendly staff. Would definitely go back again.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean all over. All staff was helpful and friendly. The breakfast buffet was excellent! The coffee machine in the room and the coffee provided were also top notch. We loved everything!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great balcony room with a view of Eiger. Staff service was superb, welcoming and very helpful to plan our time there. Great breakfast and Barry’s Restaurant was also excellent - service and food.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in an excellent location for the bus to cable cars, good breakfast too.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room with excellent amenities. The breakfast options included were also excellent. The staff made the stay spectacular!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was nice, but wish I knew I could order from the kitchen in the weekend. Very clean, comfortable. Nice breakfast, good location.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Excellent location, room and breakfast. Front desk staff specifically Melanie was greta! Only thing about housekeeping, never cleaned any spills or stains on tables or replaced glasses. Else a great stay. Have an excellent spa
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
We absolutely loved staying here. The location was fantastic as well.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and I really enjoyed my stay. The room was spacious, comfortable, and had a very good view. The staff were also friendly and helpful. The location is good; while it requires a short walk from the station, this distance keeps the hotel quiet. Breakfast was okay, though the selection was limited. I appreciated the complimentary snacks and soft drinks in the room. They also offer free afternoon tea cakes, which I didn't get to try since I was out. Overall, it is a nice hotel.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great restaurant, wonderful amenities.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, amazing breakfasts, fantastic location. We recommend this hotel!
Stayed 4 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Nice spacious room with an amazing view facing eiger mountain.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property at an incredible location!
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great clean and quick to check in
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Very good breakfast and service from staff!
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and views
Stayed 6 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful hotel with great facilities and lovely food. Only small negative is the fact that it is so heavily used by non-residents some of the closeness is lost in the ground floor area.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very clean, excellent location, very nice staff
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and knowledgeable hotel and food service staff.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Amazing place, everyones so kind and the locations incredible!
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent ski town hotel

Perfect location in Grindelwald for shopping, restaurants, and walk to ski gondola. Outstanding service and breakfast buffet.
Stayed 5 nights in Dec 2024
Verified review

4/10 Poor

Liked: Staff & service
The rooms on the second floor are close to the street and very noisy. While the staff are friendly and welcoming, the hotel restaurant has a frustratingly large number of flies. Additionally, there were no slippers provided in the room; they expected us to buy them instead.To make matters worse, after we checked out, they charged an extra amount to my card. When I called to inquire, they claimed we had a booking for December and took the money for it—which is completely untrue, we had no such reservation. The receptionist did apologize and refunded the money, but honestly, this was my first and last time staying at this hotel."
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast served was excellent as well as the rooms with a perfect view of the mountains and the area around the hotel was very nice. The restaurant was very good too.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, incredibly helpful and friendly staff!
Stayed 3 nights in May 2024