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Holiday Inn Grand Rapids Downtown by IHG

Property class: 3

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Photo gallery for Holiday Inn Grand Rapids Downtown by IHG

A restaurant interior with a neon sign reading "BURGER THEORY" and another sign saying "EAT". - Holiday Inn Grand Rapids Downtown by IHG (Grand Rapids)
A large building with the inscription 'Civic Auditorium' on its facade, featuring a series of tall columns and large windows. - Holiday Inn Grand Rapids Downtown by IHG (Grand Rapids)
A swimming pool with a tiled deck, lounge chairs, and a lifeguard chair. - Holiday Inn Grand Rapids Downtown by IHG (Grand Rapids)
A modern hotel lobby with a long communal table, seating area, and a bar. - Holiday Inn Grand Rapids Downtown by IHG (Grand Rapids)
A snack bar with refrigerated display cases, shelves stocked with snacks, and a large window offering a view of the outdoors. - Holiday Inn Grand Rapids Downtown by IHG (Grand Rapids)
Close to DeVos Performance Hall and Van Andel Arena, Holiday Inn Grand Rapids Downtown by IHG provides shopping on site, a garden, and dry cleaning/laundry services. Active travelers can enjoy cycling at this hotel. For some rest and relaxation, visit the hot tub. The on-site restaurant, Burger Theory​, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a bar.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

A hotel room with a bed, a desk with a flat-screen TV, a chair, a lamp, and a framed picture on the wall.

Standard Room, 1 Queen Bed, Accessible (Communications)

8.8 out of 10
Excellent
(18 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

A hotel room with a bed, a desk with a television, a chair, and a window.

Standard Room, 1 Queen Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a TV, a chair, and a window.

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(97 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk with a TV, a chair, a small table, and a wardrobe.

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(40 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mid Floor)

A hotel room with a bed, a desk, a chair, a sofa, and a wardrobe.

Standard Room, 1 King Bed (Mid Floor)

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

A hotel room with two beds, a television, a desk with a coffee maker, and a bathroom visible through an open door.

Standard Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(25 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a bed, a desk, a chair, a sofa, and a wardrobe.

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

A hotel room with a large bed, a desk, a chair, a wardrobe, and a window with curtains.

Standard Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a large bed, a desk, a chair, a wardrobe, and a window with curtains.

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

A hotel room with a large bed, a desk, a chair, a wardrobe, and a window with curtains.

Premium Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

A hotel room with a bed, a desk, a chair, a sofa, and a wardrobe.

Premium Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

A hotel room with two beds, a desk with a television, a chair, and a mirror.

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a sofa, and a wardrobe.

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

John Ball Park, a neighborhood in Grand Rapids, is home to Holiday Inn Grand Rapids Downtown by IHG. DeVos Performance Hall and Frederik Meijer Gardens and Sculpture Park are cultural highlights, and travelers looking to shop may want to visit Downtown Market. Looking to enjoy an event or a game while in town? See what's happening at Van Andel Arena or LMCU Ballpark. With water skiing, windsurfing, and sailing nearby, you'll find plenty of adventures in the water. Guests love the hotel's central location. Visit our Grand Rapids travel guide
Map
310 Pearl Street NW, Grand Rapids, MI, 49504

What's nearby

  • The Gerald R. Ford Presidential Center with an American flag, a statue, and a fountain.
    Gerald R. Ford Museum
    3 min walk - 0.2 miles
  • A modern glass building with a curved facade and a large overhang.
    Van Andel Arena
    8 min walk - 0.5 miles
  • Public Museum of Grand Rapids
    1 min walk - 0.0 miles
  • Grand Valley State University - City Campus
    2 min walk - 0.1 miles
  • DeVos Performance Hall
    5 min walk - 0.3 miles

Getting around

  • Grand Rapids Station
    20 min walk
  • Gerald R. Ford International Airport (GRR)
    20 min drive

Restaurants

  • Z's Bar & Restaurant
    6 min walk
  • Burger King
    4 min walk
  • The B.O.B.
    9 min walk
  • Gin Gin’s
    8 min walk
  • The Knickerbocker
    8 min walk

Similar properties

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  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
8.8 out of 10, Excellent, 1,006 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 2 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 8 to 24 for adults and USD 3.89 to 3.89 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Burger Theory​

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Indoor pool
  • Personal motorized watercraft
  • Shopping

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,263 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 7 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • First-run movies
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 120 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 24.00 for adults, and USD 3.89 to 3.89 for children
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Grand Rapids Downtown by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 6 AM–11 PM.

Is Holiday Inn Grand Rapids Downtown by IHG pet-friendly?

Yes, Holiday Inn Grand Rapids Downtown by IHG allows dogs (limit 2 total) with a maximum weight of up to 120 lbs per pet. There's a fee of USD 25 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Grand Rapids Downtown by IHG?

Check-in begins at 4:00 PM. After-hours check-in is not available.

What time is check-out at Holiday Inn Grand Rapids Downtown by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Grand Rapids Downtown by IHG located?

Located in John Ball Park, this hotel is within a 10-minute walk of Public Museum of Grand Rapids, DeVos Performance Hall, and Van Andel Arena. Grand Valley State University - City Campus and Gerald R. Ford Museum are also within 5 minutes. Grand Rapids Station is 20 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Grand Rapids Downtown by IHG Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 808 out of 1125 reviews
Rating 8 - Good. 213 out of 1125 reviews
Rating 6 - Okay. 71 out of 1125 reviews
Rating 4 - Poor. 17 out of 1125 reviews
Rating 2 - Terrible. 16 out of 1125 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and friendly staff.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and comfortable beds
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great location. Clean
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at check in was very accommodating leading up to my stay I needed an extra night and they worked with me to keep me in the same room all 3 nights on short notice
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly! Room was on the smaller end and you could hear the highway traffic, the room updates were nice and it was very clean!
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff. Walking distance to downtown venues.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good room, comfy bed - all good.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and room was clean
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice pool, great location
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and updated and staff was excellent
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location to downtown. We walked to dinner and then to the DeVos Performance Center for our show. Also took a foodie tour and walked to that as well. It felt safe to walk after dark and the way was well lit. We ate breakfast one morning at the hotel which was good, but took a while to come. The only downside is the constant sound of the expressway which the hotel is right next to. The beds were comfortable and our room was clean.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free shuttle to take people around when staying at the hotel. Good bar and restaurant.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and professional staff. New checkout system wasn't working but front desk clerk checked me out quickly
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super helpful. Shuttle for an event in the area was so nice and unexpected. Room was clean and nice. Only downfall was no gun safe.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that they have a shuttle to take you to concerts
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility and friendly staff.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, nice staff, very clean!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for my wife and I to stay- was within short walking distance from a concert we attended and also good restaurants within walking distance from the hotel
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bar with great burgers and fries. Clean rooms and helpful staff.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking around downtown
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was great!
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was within walking distance to many restaurants and breweries and the hotel also has a shuttle. Our room was clean, the staff was nice. It was not a quiet room — there was road construction nearby which can’t be helped, but I could also hear an alarm in a nearby room.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I arrived early in the day to explore ArtPrize and asked if I could park in the lot until check-in. The representative at the desk not only approved my request, she found a room and checked me in.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location to walk to downtown.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was extremely well kept. Yhe staff was
Stayed 2 nights in Aug 2026