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Hôtel Castel

Property class: 3.5

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Photo gallery for Hôtel Castel

A multi-story hotel with outdoor swimming pool, fire pit, and seating areas. - Hôtel Castel (Granby)
A restaurant with wooden ceiling beams, large windows, and tables set for dining. - Hôtel Castel (Granby)
A modern reception desk with a logo, wooden ceiling, and pendant lighting. - Hôtel Castel (Granby)
A modern hotel with a stone facade, large windows, and a balcony on the upper floor. - Hôtel Castel (Granby)
A hotel with multiple balconies, outdoor seating, and a playground. - Hôtel Castel (Granby)
Located close to Granby Zoo and Autodrome Granby, Hôtel Castel provides an adjacent golf course, a terrace, and a firepit. Indulge in a body scrub, a massage, and a body wrap at Spa Halta, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, dinner, kids' meals, and local cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, Multiple Beds, Jetted Tub

A modern living room with a large window, a sofa, a glass coffee table, and a dining area with chairs.

Suite, Multiple Beds, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Suite, 1 King Bed

A bedroom with a bed, a bedside table, and a mirror on the wall.

Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 Queen Bed (Wooden Floor)

A neatly made bed with a grey quilt, two bedside lamps, a wooden headboard, a white chair, and a framed artwork on the wall.

Business Room, 1 Queen Bed (Wooden Floor)

8.8 out of 10
Excellent
(45 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Econo-comfort room, 1 queen-size bed and a single sofa-bed, shower/bath

A hotel room with a large bed, a green armchair, a wooden nightstand, and a wall-mounted lamp.

Econo-comfort room, 1 queen-size bed and a single sofa-bed, shower/bath

8.0 out of 10
Very good
(58 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Business Room, 1 King Bed with Sofa bed (Wooden Floor)

A hotel room with a large bed, a chair, a painting on the wall, and a window with curtains.

Business Room, 1 King Bed with Sofa bed (Wooden Floor)

9.0 out of 10
Wonderful
(13 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Business Room, 1 Queen Bed with Sofa bed (Wooden Floor)

A hotel room with a large bed, a brown sofa, two bedside tables with lamps, and a floor lamp.

Business Room, 1 Queen Bed with Sofa bed (Wooden Floor)

8.6 out of 10
Excellent
(7 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds, Garden View

A hotel room with two beds, a nightstand, a lamp, and a painting on the wall.

Room, 2 Queen Beds, Garden View

9.2 out of 10
Wonderful
(24 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a bedside table, a lamp, and a painting on the wall.

Room, 2 Queen Beds

8.8 out of 10
Excellent
(21 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, 1 Queen Bed with Sofa bed

A neatly arranged hotel room with a large bed, a sofa, and two bedside tables with lamps.

Business Room, 1 Queen Bed with Sofa bed

7.8 out of 10
Good
(6 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Room, 2 Queen Beds, Garden View

Two queen-sized beds with white bedding, a nightstand, a wall-mounted lamp, and a framed artwork on the wall.

Family Room, 2 Queen Beds, Garden View

8.6 out of 10
Excellent
(12 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Granby, Hôtel Castel is connected to a shopping center. Les Cèdres Golf et Plein Air and Ski Bromont are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Yamaska National Park and Mount Shefford. Traveling with kids? Make time for Granby Zoo, or check out an event or a game at Autodrome Granby. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snowmobiling. Visit our Granby travel guide
Map
901 Rue Principale, Granby, QC, J2G 2Z5

What's nearby

  • Motion Parc Évolutif
    1 min walk - 0.1 miles
  • Galeries de Granby
    3 min walk - 0.2 miles
  • Quillorama Granby
    5 min walk - 0.3 miles
  • Cinéma Élysée
    10 min walk - 0.6 miles
  • Centre sportif Léonard-Grondin
    18 min walk - 1.0 mile

Getting around

  • Montreal–Trudeau Intl. Airport (YUL)
    70 min drive

Restaurants

  • Tim Hortons
    2 min drive
  • McDonald's
    2 min walk
  • Rôtisseries Benny
    9 min walk
  • Le St-Ambroise Pub
    6 min walk
  • Cantine Ben La Bédaine
    18 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CAD 15.99 for adults and CAD 9.99 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • L'Émulsion
  • Pub Le Parloir
  • Resto Café

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 24-hour gym
  • Air hockey
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Full-service spa
  • Playground
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Children's pool
  • DVD player
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Hot stone massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Null
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1971
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15.99 for adults and CAD 9.99 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 2026-11-30, 046465

We should mention

The seasonal pool will be open from June to September
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 14 years old are not allowed in the spa

Frequently asked questions

Does Hôtel Castel have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM.

Is Hôtel Castel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hôtel Castel?

Check-in start time: 4:30 PM; Check-in end time: 5:00 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hôtel Castel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hôtel Castel located?

Set in the center of Granby, this family-friendly hotel is 1.8 mi (2.9 km) from Granby Zoo, and within 6 mi (10 km) of Autodrome Granby and Interpretive Nature Center of Lake Boivin. Les Cèdres Golf et Plein Air and Yamaska National Park are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hôtel Castel Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 561 out of 1077 reviews
Rating 8 - Good. 315 out of 1077 reviews
Rating 6 - Okay. 139 out of 1077 reviews
Rating 4 - Poor. 32 out of 1077 reviews
Rating 2 - Terrible. 30 out of 1077 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful. Rooms were fine, clean and well presented. The non-bed furniture items were a bit dated, however. This would be a great property with a full breakfast option.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with nice restaurant and bar. Pool complex with hot tub are really nice.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a late check in, front desk was super helpful and friendly
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel for our family! It was really close to the zoo & it was very family kid friendly!
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for a quick overnight with my daughter. Two queen beds. Room was very clean and you can see they’ve updated; no carpets, new crisp sheets, renovated bathrooms. Great value for what you get. We didn’t try any of the amenities, or the restaurant that’s located in the hotel.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walkable to numerous restaurants. Access to a huge mall right in behind. Hot tubs and fire pit were great. Thanks Peter
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and hot tub and playground were a highlight!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, food breakfast and very friendly staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time staying here with kids and another great experience! Clean rooms, great pool and playground, breakfast included and so close to the zoo!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect. Rooms were clean and staff friendly. The problem is that the AC is very noisy. Also, the shower was very slippery with no "bar" to hold on to.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Everything looks old (the elevator, the room, the furniture), but it’s not disgusting. Everything is clean and functional.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly and helpful. We had to check in early, and they were very accommodating.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of the staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. The children loved the playground and outdoor pool. Lifeguards on-site. Breakfast is the best I’ve had at any hotel - made to order. Movie nights for kids. Convenient location with lots of shops and restaurants nearby.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rooms; great staff. Enjoyed the hot tub!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big and bright. Staff was friendly. The spa was relaxing!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for getting into Montreal. Very comfortable beds.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love this hotel. We always get the same room/suite so spacious with the balcony and rain shower and therapeutic bath. Great value for the price. Room was very clean. A lot of black debri came out of the hot tub when it self-cleaned after my bath which was a bit weird and gross but i suppose it can happen. Parking is spacious and esy access to hotel. Check in and check out was quick and easy. Super close to restaurants and stores and the zoo! Will go back! Annie
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice Not the most modern but good.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Room generally clean. The patio door doesn’t lock and the hotel is not too soundproof..could hear people’s snoring next door.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room but could use a fresh coat of paint. Beds were comfortable. Would be nice to have breakfast included but lots of options around.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The room was clean. We enjoyed dinner in the pub after 10 hours of travelling. No carpet in the room which to me is always a positive.
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Disliked: Staff & service, amenities
First and last time staying. Was surprised others suggested but perhaps exclusively due to prox to zoo. For the price especially, incredibly small cramped room, very old and bony mattress on pull out couch. They left a rollaway mattress in our room, perhaps knowing how bad the couch was, but unfortunately it was pretty painful too. There was barely room to open the mattress or couch and move around room. They say pool open June onwards, but mid June it was still empty so that was somewhat disappointing. The front desk staff were all young women who seemed like they didn't care at all about customer service or even basic pleasantries. I didn't even get asked how my stay was on leaving and that's probably for the best they didn't care. It would be nice if they told you housekeeping is on demand only, when we stayed for 3 nights and wondered why they kept skipping us. Bathroom seemed to have black mold spots on the bathtub silicone and there was a long hair on the bathroom counter on arrival. Games room in basement was quite basic, with some paid claw machines being the main attraction. Pro: good shower pressure, close to various stores and the zoo. Restaurant staff were friendly and helpful when I needed to borrow some utensils. Free parking. Found myself looking at the motel down the street for future zoo visits since its cheaper and this place gave motel vibes anyway.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities
This is our second visit at this hotel. We weren’t here long enough to use the amenities last fall, so we specifically booked this hotel again for our two young children to enjoy the pool. We booked through Expedia, which listed the seasonal pool open from June to September. Today is June 12 and the pool is bone dry. We were told it doesn’t open until the end of June, and while Expedia offered some minor compensation, the hotel refused to offer any sort of refund or hotel credit despite the misleading information online. None of the staff were particularly helpful nor compassionate towards our situation. Didn’t find the front-desk staff particularly helpful overall; as an aside, I overheard another guest ask for recommendations for restaurants in the area, and the front desk attendant pointed to the restaurant across the lobby and said there’s one here. That’s it, that’s all. While the room was clean and comfortable enough, the bathtub did not hold water which made bathing two young children extremely difficult. Pillows awful. The playground area is nice for older children. The ‘games room’ is laughable and should not be advertised with cartoon zoo animals that would draw children’s attention as there was nothing suitable in it for children under 12. We hope to make the Granby Zoo an annual family trip, and luckily because of our poor experience at this hotel, we found some great places to explore around Granby, but we will not be returning to this hotel again.
Stayed 2 nights in Jun 2026