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Hotel Gramado Palace

Property class: 3.5

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Photo gallery for Hotel Gramado Palace

A modern outdoor relaxation area with a wooden hot tub, a cushioned seating area with a canopy, and a view of a well-maintained garden. - Hotel Gramado Palace (Gramado)
A modern indoor pool area with lounge chairs, a small pool, and large windows offering views of greenery. - Hotel Gramado Palace (Gramado)
A large, white building with blue windows and a tower, surrounded by lush greenery and a fountain. - Hotel Gramado Palace (Gramado)
A cozy living room with a fireplace, leather sofas, and a chandelier. - Hotel Gramado Palace (Gramado)
A pool area with lounge chairs and potted plants. - Hotel Gramado Palace (Gramado)
At Hotel Gramado Palace, you can look forward to a free breakfast buffet, a terrace, and shopping on site. The on-site restaurant offers dinner and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Apartment

A hotel room with two beds, a green table with a floral chair, a painting of sunflowers, and a view of greenery through a blue door.

Standard Apartment

8.8 out of 10
Excellent
(11 reviews)
  • Garden view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

A bedroom with two single beds, a large bed, a mirror, bedside tables, and a green carpet.

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Triple Room

A bedroom with two single beds, a large bed, a mirror, bedside tables, and a green carpet.

Deluxe Triple Room

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Quadruple Room

A bedroom with two single beds, a large bed, a mirror, bedside tables, and a green carpet.

Deluxe Quadruple Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Dutra, a neighborhood in Gramado, is home to Hotel Gramado Palace. Travelers who have shopping on the agenda can visit Gramado Central Avenue and Gramado Covered Street. Traveling with kids? Consider Exceed Games Park Gramado and Santa Claus Village. Visit our Gramado travel guide
Map
Rua Dartagnan Oliveira, 237, Gramado, RS, 95670-000

What's nearby

  • A building with a balcony and flags.
    Orchids Park
    9 min walk - 0.5 miles
  • Hollywood Dream Cars Museum
    9 min walk - 0.5 miles
  • Saint George Castle Medieval Museum
    9 min walk - 0.5 miles
  • Super Carros
    10 min walk - 0.6 miles
  • Santa Claus Village
    2 min drive - 0.8 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    67 min drive

Restaurants

  • Rasen Braza
    10 min walk
  • Carne & Osso Steakhouse
    17 min walk
  • Restaurante Aquecee
    8 min walk
  • Pizzaria Heróis Da Pizza
    10 min walk
  • Chocolate Caseiro Planalto
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Baby bath
  • Children's pool
  • Children's toys
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Built in 1982
  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
The seasonal pool will be open from November to March

Frequently asked questions

Does Hotel Gramado Palace have a pool?

Yes, this property has 2 Indoor pools, a seasonal outdoor pool, and a children's pool.

Is Hotel Gramado Palace pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Gramado Palace?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Gramado Palace?

Check-out is at 11 AM.

Where is Hotel Gramado Palace located?

Located in Dutra, this family-friendly Gramado hotel is within a 10-minute walk of Hollywood Dream Cars Museum, Exceed Games Park Gramado, and Orchids Park. Saint George Castle Medieval Museum and Prawer Chocolate Museum are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Gramado Palace Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 224 out of 308 reviews
Rating 8 - Good. 70 out of 308 reviews
Rating 6 - Okay. 8 out of 308 reviews
Rating 4 - Poor. 5 out of 308 reviews
Rating 2 - Terrible. 1 out of 308 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precioso lugar!! Super rústico!! Volveré
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei muito da experiência de estar neste hotel. O salão de café da manhã parece um museu que conta a história da família que é dona do hotel há gerações. Hotel é ótimo cenário para fotos, a parte externa com muitas árvores, muito bonita a paisagem. Estive no frio e quarto e hotel bem quentinho. O hotel superou minhas expectativas
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpo e bem cuidado. Equipe atenciosa. Bom restaurante.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Quarto muito simples ,café da manhã excelente,bar muito bom
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito limpo, organizado e conservado, embora a estrutura seja antiga. Senti falta de itens como touquinha para banho no banheiro e de água disponível para hóspedes em ambientes como recepção, por exemplo. Mas em geral tudo estava ótimo. Café da manhã bem servido. Muito arborizado e bonito!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Segunda vez que fico nesse hotel. Todos os detalhes encantam. Poderiam modernizar um pouco os quartos, uma smart tv faria diferença.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
O hotel é muito antigo. Nao houve nenhum tipo de reforma. A porta do quarto mesmo fechada tem fresta. Quarto com carpete. No quarto tem uma arte de uma mulher nua achei de muito mal gosto caso leve uma criança. A decoração em geral é muito antiga. Em cima da lareira da área de convivência tem cabeças de animais empalhados. Passa um ar sombrio. O frigobar do quarto vazio. Fomos embora logo depois de chegar. Decidimos que era melhor dormir em casa.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Já é a sengunda vez que Ficamos No hotel, eu adoro este Lugar é tudo maravilhoso!!
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Hotel bonito, com uma arquitetura histórica muito interessante e bem preservada por fora. A equipe foi atenciosa e a localização também agradou. O café da manhã era bom, com bastante variedade, especialmente de bolos. No entanto, já me hospedei em hotéis com cafés da manhã mais completos. Por se tratar de um hotel antigo, nosso quarto também tinha móveis mais antigos. A cama era confortável e o colchão era bom, mas a cadeira, o banheiro e outros detalhes do quarto já demonstravam a idade da estrutura. O principal ponto negativo foi o chuveiro. Apesar de ser aquecido a gás, a água não esquentava adequadamente, o que acabou prejudicando um pouco a experiência da hospedagem. No geral, foi uma estadia agradável para quem aprecia hotéis com história e charme, mas alguns aspectos dos quartos e da infraestrutura poderiam ser modernizados.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hotel é incrivelmente lindo e confortável. Trazendo aquele toque inglês e com decoração antiga, ficou um lugar aconchegante e elegante. O restaurante deles é maravilhoso, melhor fondue que comi. O café da manhã é super fresco e recheado. Cada cantinho do hotel encanta e o jardim é um verdadeiro espetáculo. Se for pra me hospedar em Gramado, com certeza será lá.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adoramos o hotel, tudo muito limpo e agradável. Café da manhã ótimo e o fondue servido no restaurante vale muito a pena, pois é farto e muito saboroso.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é diferenciado em Gramado. Tem uma grande área verde muito linda. O prédio é antigo com muitas obras de arte, lembranças de viagens e história de Gramado. O café da manhã é bom. As áreas comuns são agradáveis, principalmente a lareira. O bar tem preços acessíveis. A equioe é muito atenciosa. Quarto limpo e espaçoso.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estadia maravilhosa, funcionários super atenciosos, restaurante com preço justo e comida boa
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel maravilhoso. Segunda vez que nós hospedamos.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã excelente! Cada detalhe da decoração incrível. Estacionamento grande, localização ótima. Tudo ótimo!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel antigo mas em excelentes condições. Café da manhã sempre ótimo. Funcionários cordiais e atenciosos. Já me hospedei várias vezes neste hotel. Únicas observações que tenho nessa última estadia foi a piscina aquecida que não estava liberada por conta da manutenção que eu entendo que não deveria ser realizada justo em um final de semana, uma vez que a piscina é otima e sempre muito utilizada pelos hóspedes. O outro ponto diz respeito ao tamanho muito pequeno da cama de casal no quarto 501. Acredito que o hotel deveria padronizar nos tamanhos (mínimo queen), pois já fiquei em quarto que o tamanho era queen ou king, esta última foi em casal das pequenas e foi realmente muito desconfortável.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Hotel!!! É uma experiência única, quase uma viagem no tempo!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café ótimo, quarto bom com bo avista para natureza.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Muito.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Impecável em tudo!
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Quarto estava impecável. Roupas de cama e toalhas muito limpas e de qualidade. Funcionários atenciosos.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Quarto e banheiro pequenos,
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Muito boa a estadia que tivemos
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Equipe da recepção precisa ser mais acolhedora
Stayed 1 night in Dec 2025