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Hotel Heden, BW Signature Collection

Property class: 4

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Photo gallery for Hotel Heden, BW Signature Collection

A residential building with multiple gabled windows, a small gazebo, and a well-maintained lawn with outdoor seating. - Hotel Heden, BW Signature Collection (Gothenburg)
A modern bathroom with a glass-enclosed shower, a wooden bench, and a waterfall mural on the wall. - Hotel Heden, BW Signature Collection (Gothenburg)
A spacious dining area with high ceilings, natural light from large windows, and a central chandelier. - Hotel Heden, BW Signature Collection (Gothenburg)
A cozy living room with a fireplace, a wooden coffee table, and comfortable seating. - Hotel Heden, BW Signature Collection (Gothenburg)
A compact bedroom with a loft-style bed, a wooden staircase, a desk, and a small seating area. - Hotel Heden, BW Signature Collection (Gothenburg)
Located close to Nya Ullevi Stadium and Liseberg Amusement Park, Hotel Heden, BW Signature Collection provides a free breakfast buffet, a terrace, and a garden. For some rest and relaxation, visit the sauna or the steam room. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for 2 Single Beds, Non-Smoking, Standard Room, Sofabed

A modern hotel room with a bed, two bedside tables, a sofa, a TV, and a window with curtains.

2 Single Beds, Non-Smoking, Standard Room, Sofabed

  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 Queen Bed, Non-Smoking, Standard Room

A hotel room with a bed, desk, chair, TV, and a window with curtains.

1 Queen Bed, Non-Smoking, Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for 4 Single Beds, Non-Smoking, Family Room

A modern, well-lit room with a desk, two chairs, a bed, and a TV.

4 Single Beds, Non-Smoking, Family Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

A compact bedroom with a loft-style bed, a wooden staircase, a desk, and a small seating area.

Family Room, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(44 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a chair, a small table, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(184 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Standard Queen with wall bed

A hotel room with a bed, a desk, a chair, a television, and a window with a city view.

Room Standard Queen with wall bed

8.4 out of 10
Very good
(99 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, 2 Twin Beds, Non Smoking (with Sofabed)

A hotel room with a desk, two beds, a chair, a mirror, and a window with curtains.

Family Room, 2 Twin Beds, Non Smoking (with Sofabed)

8.2 out of 10
Very good
(54 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking (with Sofabed)

A modern hotel room with two single beds, a sofa, a small table, and a TV.

Standard Room, 2 Twin Beds, Non Smoking (with Sofabed)

8.6 out of 10
Excellent
(42 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Located in Gothenburg City Center, a neighborhood in Gothenburg, Hotel Heden, BW Signature Collection is near theme parks. Delsjon and Palm House reflect the area's natural beauty and area attractions include Liseberg Amusement Park and Alfie Atkins Cultural Centre. Looking to enjoy an event or a game while in town? See what's happening at Nya Ullevi Stadium or Scandinavium. Visit our Gothenburg travel guide
Map
Sten Sturegatan 1, Gothenburg, 411 39

What's nearby

  • A cityscape with a prominent cable-stayed bridge, historic buildings, and a tower in the background.
    Nya Ullevi Stadium
    7 min walk - 0.4 miles
  • A tree-lined street with illuminated buildings and a snow-covered Christmas tree.
    Liseberg Amusement Park
    11 min walk - 0.6 miles
  • Scandinavium
    5 min walk - 0.3 miles
  • Gamla Ullevi Stadium
    6 min walk - 0.4 miles
  • Swedish Exhibition and Congress Centre
    7 min walk - 0.4 miles

Getting around

  • Scandinavium Tram Stop
    4 min walk
  • Gothenburg (XWL-Gothenburg Central Train Station)
    13 min walk
  • Landvetter Airport (GOT)
    27 min drive

Restaurants

  • Wärdshuset Tullen
    7 min walk
  • Scandic Opalen
    3 min walk
  • Mikado
    3 min walk
  • Mercado Mexico
    6 min walk
  • Stures Brasseri
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SEK 250 per day)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast

Things to do

  • Health club
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Energy-saving switches used
  • Heating
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of SEK 400 per accommodation (varies based on length of stay), plus a one-time cleaning fee of SEK 500
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Self parking fee: SEK 250 per day
  • Pet fee: SEK 400 per accommodation (varies based on length of stay) plus SEK 500 one-time cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should be aware that the family room has a steep staircase. It is recommended that children under 6 years of age do not stay in this room.
Property Registration Number 559360-3649

Frequently asked questions

Is Hotel Heden, BW Signature Collection pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of SEK 400 per accommodation, per stay. A cleaning fee of SEK 500 also applies.

How much is parking?

Self parking is available for SEK 250 per day. Limited spots are available.

What time is check-in at Hotel Heden, BW Signature Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Heden, BW Signature Collection?

Check-out is at 11 AM.

Where is Hotel Heden, BW Signature Collection located?

Located in Gothenburg City Center, this hotel is within a 10-minute walk of Scandinavium and Nya Ullevi Stadium. Liseberg Amusement Park is 0.6 mi (1 km) away. Scandinavium Tram Stop and Ullevi Södra Tram Stop are within a 5-minute walk.

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Reviews

Hotel Heden, BW Signature Collection Reviews

8.6

Excellent

8.6

Cleanliness

8.2

Amenities

9.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 957 out of 2061 reviews
Rating 8 - Good. 742 out of 2061 reviews
Rating 6 - Okay. 273 out of 2061 reviews
Rating 4 - Poor. 59 out of 2061 reviews
Rating 2 - Terrible. 30 out of 2061 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the court yards were really nice to be able to relax in away from the traffic, very peaceful. The breakfast buffet was amazing, lots of choices and great hours also.
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Hotel was well situated and staff were friendly. Breakfast was good. The main issue was the beds. Super soft and uncomfortable. Asked to move and they moved us into a room with two separate beds that were just as soft. Two sleepless nights!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful overnight stay at this hotel. The cleanliness really stood out—everything from the room to the common areas was spotless and well-maintained. The staff provided excellent service. It made my short stay incredibly comfortable and stress-free. I would definitely recommend this hotel to anyone looking for a clean, welcoming place with top-notch service.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was booked last minute without much research but I was delighted to have chosen this hotel. It was about a 15 minute walk from the center which was just far enough away for it to be nice and quiet but close enough to walk where we wanted to go. The hotel is across the road from a super market and also scooter points/tram stops nearby and bus stops near to make travelling much easier. The room: The room was basic but had all the expected things such as a TV, iron, ironing board, hair dryer and a kettle Breakfast: Great selection of food typically found for breakfast with both hot and cold sweet options. Plenty to pick from and if you have younger members of the family there is many options for everyone. You must book your breakfast prior Hotel: Had a really nice central garden with grass, chairs and hammock. Very much a sun trap but lovely and tranquil. The hotel also had a sauna and gym which you had to book prior but unfortunately we did not have time to utilise these facilities. Overall I was really happy with the hotel and me and my partner will be visiting again in the future
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is gooood!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well renovated, calm yet very central, excellent breakfast, good price. What's not to like?
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bra
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
👍
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
The room was fine- clean, well equipped! But it was stifling hot- and this is in the midst of a Swedish winter. There was no way to turn down the heat so we tossed and turned for many hours. Breakfast was lovely :)
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Disliked: Staff & service, amenities
Otrevlig receptions personal.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Bra
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Disliked: Property conditions & facilities
Hotel is more likely 2-3 stars, not 4 stars as advertised. Hotel is dated, room was really worn out, old furniture, quite different from the picuters. Cleanliness average, breakfast ok, but nothing special. Be very carefull when booking hotel parking - not clear instructions which places belong to hotel and which to public parking. Got ticket, as some other guests (so check at reseption!) Definately not place to come back.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Trevlig personal på hotellet. Bra parkeringsmöjligheter i anslutning till hotellet. Centralt beläget så nära till avenyn mm. God frukost. Hade det man förväntade sig. Alltid väl påfyllt.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freundliches und hilfsbereites Personal. Reichhaltiges Frühstücks-Buffet. Gute Lage, auch für ÖV-Touristen.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗で清潔感のあるお部屋とアットホームな雰囲気で快適に過ごすことができました。 朝食のクオリティが高くてパンやコーヒーが美味しかったです。 フロントや朝食会場などすべてのスタッフさんの対応が素晴らしくて、また宿泊したいと思う素敵なホテルです。 ヨーテボリ中央駅から徒歩圏内でホテルのすぐ近くにスーパーや飲食店もあります。
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Rent och fräscht men gammalt. Dålig luftkonditionering, väldigt varmt på rummet. Frukosten hade det man behöver, inget extra.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Einfaches Zimmer. Sauber und sehr freundliches Personal. Das Frühstücksbuffet war sehr lecker und abwechslungsreich.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frokosten var ikke den beste.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbra service! Vi fick checka in tidigare, vilket gjorde att hela familjen kunde hänga på Liseberg tillsammans. Annars skulle jag få vänta till 15, för att hunden skulle ha någonstans att vara några timmar. Uppskattades verkligen!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trevligt hotell! God frukost och hjälpsam personal.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bra läge i staden. Rent. Lugnt. Mycket trevlig och tillmötesgående personal. Blev också positivt överraskad av kvaliteten i hotellets restsurang - jättegott och vällagat. Plus också för en en mysig innergård vid restaurangen.
Stayed 1 night in Jul 2026