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Mars Garden Wood Gotemba

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A room with large windows, two chairs, a small table, and a view of a mountain and cityscape. - Mars Garden Wood Gotemba (Gotemba)
A modern indoor pool with large windows, a wooden deck, and a stone wall. - Mars Garden Wood Gotemba (Gotemba)
A modern hotel with a glass facade, multiple floors, and a well-lit entrance area. - Mars Garden Wood Gotemba (Gotemba)
A modern hotel room with two beds, a TV, and a desk. - Mars Garden Wood Gotemba (Gotemba)
A spa area with a hot tub and a separate pool, large windows, and a wooden ceiling. - Mars Garden Wood Gotemba (Gotemba)
Luxury
4.5 star property
9.4

Exceptional

Garden retreat with Mount Fuji views

Tranquil hot springs invite relaxation at this Mount Fuji retreat with traditional onsen baths and private soaking tubs. Stroll through gardens where koi swim in ponds, with food for feeding them. Enjoy Japanese breakfast sets and teppanyaki specialties at one of three on-site restaurants.

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for [Susono View] Single for 1 Guest, Non Smoking

A hotel room with a large bed, a desk, a chair, and a window with curtains.

[Susono View] Single for 1 Guest, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for [Fuji View] Deluxe Twin with Hot Spring Bath, Non Smoking

A modern bathroom with a freestanding bathtub, large windows, and a tiled floor.

[Fuji View] Deluxe Twin with Hot Spring Bath, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Mountain view
  • 58 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for [Fuji View] Deluxe Twin with Open-Air Bath, Non Smoking

A room with a tatami mat floor, a wooden bed, a round hot tub, and a window with bamboo blinds.

[Fuji View] Deluxe Twin with Open-Air Bath, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for [Hakone View] Deluxe Twin (Floors 4F-5F), Non Smoking

Room

[Hakone View] Deluxe Twin (Floors 4F-5F), Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for [Hakone View] Deluxe Twin (Floors 6F-8F), Non Smoking

A hotel room with two beds, a large window with curtains, a framed picture on the wall, and a wooden nightstand.

[Hakone View] Deluxe Twin (Floors 6F-8F), Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for [Hakone View] Deluxe Twin (Floors 9F-11F), Non Smoking

Room

[Hakone View] Deluxe Twin (Floors 9F-11F), Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for [Susono View] Deluxe Twin (Floors 9F-11F), Non Smoking

A hotel room with a bed, a TV, a desk, and a lamp.

[Susono View] Deluxe Twin (Floors 9F-11F), Non Smoking

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for [Susono View] Deluxe Twin (Floors 6F-8F), Non Smoking

A hotel room with two beds, a desk, a chair, and a large mirror.

[Susono View] Deluxe Twin (Floors 6F-8F), Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for [Susono View] Deluxe Twin (Floors 4F-5F), Non Smoking

A hotel room with a bed, a TV, a desk, and a lamp.

[Susono View] Deluxe Twin (Floors 4F-5F), Non Smoking

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for [Fuji View] Deluxe Twin (Floors 4F-5F), Non Smoking

A hotel room with a bed, a red armchair, a small table, and a lamp.

[Fuji View] Deluxe Twin (Floors 4F-5F), Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for [Fuji View] Deluxe Twin (Floors 9F-11F), Non Smoking

A room with a large window overlooking a cityscape and a snow-capped mountain.

[Fuji View] Deluxe Twin (Floors 9F-11F), Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for [Fuji View] Deluxe Twin (Floors 6F-8F), Non Smoking

A hotel room with a bed, a red armchair, a small table, and a lamp.

[Fuji View] Deluxe Twin (Floors 6F-8F), Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Deluxe Triple Room, Non Smoking (Susono View)

A hotel room with a large bed, a desk, a lamp, and a wooden door.

Deluxe Triple Room, Non Smoking (Susono View)

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Bed
  • Free wired internet

About the neighborhood

Located in Gotemba, Mars Garden Wood Gotemba is in a shopping district and on the boardwalk/promenade. Hakone Gora Park and Hakone Kowakien Yunessun are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Fuji-Hakone-Izu National Park and Ōwakudani. Hakone Pirate Ship and Hakone Toy Museum are also worth visiting. Spend some time exploring the area's activities, including safari tours, boat tours, and golfing. Visit our Gotemba travel guide
View more Resorts in Gotemba
Map
1089 Higashitanaka, Gotemba, Shizuoka-ken, 412-0026

What's nearby

  • A statue of a man in a suit and hat standing in a park with cherry blossoms in the background.
    Chichibunomiya Memorial Park
    18 min walk - 1.0 mile
  • A group of people by a pond with trees and a fence in the background.
    Dongshan Lake
    18 min walk - 1.0 mile
  • A shopping area with a food bazaar, a LEGO store, and a golf shop.
    Gotemba Premium Outlets
    3 min drive - 1.5 miles
  • A snow-capped mountain at sunset with a town in the foreground.
    Mount Fuji
    49 min drive - 25.6 miles
  • Fuji Bussharito Heiwa Park
    3 min drive - 1.1 miles

Getting around

  • Gotemba Station
    19 min walk
  • Narita Intl. Airport (NRT)
    120 min drive

Restaurants

  • さわやか
    11 min walk
  • マクドナルド
    10 min walk
  • はま寿司
    11 min walk
  • ジョリーパスタ
    14 min walk
  • 丸源ラーメン
    12 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,840 for adults and JPY 3,630 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • イタリアン　フェニーチェ
  • カフェ　ヴェール・フイユ
  • 銀明翠　京会席
  • 銀明翠　鉄板焼

Things to do

  • Full-service spa
  • Hot springs
  • Library
  • Sauna

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On the boardwalk/promenade

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath

Accessibility

  • Elevator (31 inch wide door)

More

  • 12 floors
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch HDTV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-out time is 11 AM for breakfast included bookings.
Breakfast is not included in the breakfast rates for children age 5 and under, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately JPY 4840 for adults and JPY 3630 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Children under 18 years old are not allowed in the spa without adult supervision
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Mars Garden Wood Gotemba pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mars Garden Wood Gotemba?

Check-in start time: 3 PM; Check-in end time: 8 PM. Late check-in is available during limited hours.

What time is check-out at Mars Garden Wood Gotemba?

Check-out is at 10:00 AM.

Where is Mars Garden Wood Gotemba located?

Situated on the boardwalk/promenade, this luxury resort is 0.7 mi (1.2 km) from Chichibunomiya Memorial Park and 1.3 mi (2.2 km) from Gotemba Premium Outlets. Dongshan Lake and Fuji Bussharito Heiwa Park are also within 1 mi (2 km). Gotemba Station is 19 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mars Garden Wood Gotemba Reviews

9.4

Exceptional

9.8

Cleanliness

8.2

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 581 out of 777 reviews
Rating 8 - Good. 163 out of 777 reviews
Rating 6 - Okay. 17 out of 777 reviews
Rating 4 - Poor. 8 out of 777 reviews
Rating 2 - Terrible. 8 out of 777 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, we would definitely stay again. The rooms are so spacious and the staff are so helpful including taking us to our rooms and taking our luggage for us. There’s also a large koi pond where you can feed the fish. I visited the onsen and it was very relaxing if slightly dated. Amazing amenities in the bathroom and some self help amenities in the lobby.
Stayed 1 night in Nov 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great size rooms with clean spacious bathrooms. Breakfast was expensive and mediocre. Western breakfast had small serving sizes and limited variety which was not worth the cost.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a gem where you get top staff service and feel welcomed home! It’s a great staycation place close to a premium outlet!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only good things to say. Helpful staff but there is a language barrier. All the amenities you can think of are provided.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is big and with good view. Love the hot spring. Staffs are very polite and helpful. The backyard is pretty and worth to walk around.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are helpful. It is actually not that far away from Tonmei IC as google suggested. There is a quick way to get there. Betterment a message to the hotel to ask how to get there. There are shuttles starting from 10am to reach Gotemba station.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was amazing! The proximity to the free shuttle and other public transportation was handy. The breakfast…never sleep in or skip it. The traditional Japanese meal was sublime. They put us into spacious rooms that looked out at Mt Fuji - incredible to wake up to that view! And if you don’t like the one tall building that stands between the property and Fuji-sama, then go up to the 12th floor for some great shots! One small sour note about one staff who was not particularly helpful with getting us out of Gotemba. We managed to finally understand his instructions to us but I still don’t know why he wasn’t able to help us through the online booking process or help find out if there was availability. However, we made it out relatively smoothly on our own.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and great food spacious quiet room
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff was very helpful and was a relaxing getaway from the city life. Worth it!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best bed we slept in during our Japan trip, consisting of 7 different hotels. Staff were outstanding, the hotel looks very unassuming from the street front and is not obvious until you enter the reception lobby, but this successfully hides just how nice this hotel actually is.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room and good Onson. Nice environment. Restaurants are limited
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean everything, I loved the hotel. Hot spring was amazing.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel near a train station. Friendly staff and great customer service. Room was very spacious and spotless clean. Love the hot springs and public bath
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I find myself visiting Tokyo, I make sure I get the chance to see Mount Fuji and the default place to stay is Mars Garden Gotemba - strategically located to a bus station connecting the Premium Outlet, the golf courses and Tokyo City. It has always been a pleasure - you'll never make a mistake. A perfect for place to enjoy the mystical view of Mount Fuji while soaking in its quiet and relaxing onsen. I'll be back!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and beautiful hotel

The Room was really beautiful with an own Onsen on the balcony. We had dinner and breakfast and it was phantastic. The staff was very nice and helpful and the garden was beautiful
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was clean with nice Fuji view. Good toiletries. Delicious breakfast and good onsen. Staff is courteous and efficient.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. The only downside is the breakfast; very expensive, for what you get!!! Beautifully served, but not much options and no extra item if it was not enough. No buffet, just a set-breakfast. Other than the breakfast, everything was perfect.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed there with our kids and we lived the property! The staff was extremely kind and accommodating. Lots of things to do such as foot bath, public bath, koi pond and very close to the outlet mall. Can’t wait to stay again!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with pond and light show which really added to the experience. Helpful, friendly staff and large hotel room
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are very lovely.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with quiet and clean room. Staff are polite and helpful.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family loved the activities at the hotel. So we're always looking forward to coming home in the evening after exploring Fuji Hakone area.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly staff, spacious room and relaxing onsen experience l. Gorgeous view of mount Fuji from top floor.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly staff, unbelievable food. 5 stars all around
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Great service from staff, hotel in great condition. 5 min drive from gotemba premium outlet.
Stayed 1 night in Jan 2025