Vacations Close To Gerrard Ardeneum

Overall was clean, the breakfast was basic and good. We were at the end of a hall and traveled with our 2 small dogs. Overall would stay here again.

The girl working the front desk during check-in and checkout was amazing. She was friendly, welcoming, and made a great first and last impression. Unfortunately, the rest of our stay was pretty disappointing. We stayed for six nights, and our room was only cleaned once the entire time, even after requesting housekeeping multiple times. We were told someone would come up and take care of it, but it never happened. We also had to ask several times for towels. When we called again because we still had not received them, the employee made a joke saying, “maybe you don’t deserve them,” and then told us it would probably be better if we just came down and got them ourselves. The comment was unnecessary and came across as rude, especially since we had already been waiting and had to follow up multiple times for a simple request. The front desk staff member who helped us at check-in and checkout was wonderful, but the lack of housekeeping, poor follow-through, and that interaction with another employee really affected our overall experience.

Friendly staff, convenient amenities and restaurants. Parking is a little expensive though!

Wish they would've had an updated TV guide other than that I loved my stay. Me and my husband walked to the waffle House and had a late night breakfast and got wonderful sleep. 😊

The property was wonderful!!!!! The rooms were very clean, updated, beds comfy, breakfast was good and had a variety. Highly recommend

Room was clean to the naked eye but really was not that clean, u walk around in socks for a few min. They r gross. They say breakfast is commentary with ur stay and then there is a guy that is such a butt and like no to go Plates and complaining if u use the coffee cups for water cause u want a bigger cup of water. He is every rude and disrepectiful.i don't understand y we couldn't take some food up to our room so my children could of been able to sleep in and enjoy the stay better.the breakfast wasn't even that good.The eggs tasted like rubber and each day after the first it tasted worse.The biscuits where over cooked and hard.Not enough gravy for biscuits and gravy the first day.The second day the breakfast burritos where dry.the coffee actually didnt taste good at all and alot of the food wasn't even that warm.And the rude dumb guy was like this is a restaurant not free and I can charge u if u take some to go or if u don't eat it all.he was extremely rude to my son every morning.He needs yo be nicer and not so rude.When u ask for a receipt at the end of our stay they should be able to get u a copy of the final receipt.the pool was nice but needed to be cleaned on side walk the birds poop was real bad there.Staff said no fridge or microwave was in some of the rooms and so we asked for one that had them, we ended up having major problems with the microwave going out cause of a default wire.we had to finally move it into the bathroom for us to use it