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The George Penang By The Crest Collection

Property class: 4

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Photo gallery for The George Penang By The Crest Collection

A modern hotel interior with a central pool, multiple balconies, and a clear view of the sky. - The George Penang By The Crest Collection (George Town)
Property video
A spacious lobby with a high ceiling, large windows, and a central seating area. - The George Penang By The Crest Collection (George Town)
A modern living area with a sofa, a small round table, a staircase, and a balcony with curtains. - The George Penang By The Crest Collection (George Town)
A rooftop terrace with a white balustrade, a round table, and two chairs with cushions. - The George Penang By The Crest Collection (George Town)
Located close to KOMTAR, The George Penang By The Crest Collection provides a garden, a bar, and a 24-hour gym. For some rest and relaxation, visit the steam room. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Executive DeLuxe King, Cityview

A modern hotel room with a large bed, a desk, a vanity with a mirror, and a wardrobe.

Executive DeLuxe King, Cityview

8.0 out of 10
Very good
(1 review)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive DeLuxe Twin, Cityview, Sofa Bed

A modern hotel room with a large bed, bedside tables, a wardrobe, and a bathroom visible through an open door.

Executive DeLuxe Twin, Cityview, Sofa Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Governor King, Cityview, Balcony, Sofa Bed

A modern hotel room with a bed, a sofa, a nightstand, a lamp, and a small table with a tissue box.

Governor King, Cityview, Balcony, Sofa Bed

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Governor Twin, Cityview, Balcony

A modern hotel room with a large bed, bedside tables, a mirror, and a view of the hallway.

Governor Twin, Cityview, Balcony

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Heritage Suite, Cityview, Living Room, Balcony, Sofa Bed

A modern living room with a sofa, a dining table, and a kitchen area.

Heritage Suite, Cityview, Living Room, Balcony, Sofa Bed

  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Colonial Suite, Cityview, Living Room, Balcony, Sofa Bed

A modern hotel room with a large bed, a sliding glass door to the balcony, and a view of the cityscape.

Colonial Suite, Cityview, Living Room, Balcony, Sofa Bed

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Family DeLuxe, Cityview or Pool View, Sofa Bed

A modern hotel room with a large bed, bedside tables, a small table, and a hanging light fixture.

Premier Family DeLuxe, Cityview or Pool View, Sofa Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Executive Suite, Cityview, Living Room, Sofa Bed

A modern hotel room with a large bed, a seating area with a chair and a sofa, a wooden nightstand, and a large window with curtains.

Premier Executive Suite, Cityview, Living Room, Sofa Bed

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Pearl Suite, Living Room, Sofa Bed

A modern hotel room with a large window offering a city view, a comfortable gray sofa, a small round table, and a decorative wall piece.

Pearl Suite, Living Room, Sofa Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for DeLuxe King

A hallway with patterned wallpaper, a wooden door, and a tiled floor.

DeLuxe King

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

A modern hotel room with a walk-in closet, a patterned floor, and a robe hanging on a rack.

Deluxe Twin

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Pearl Suite, City view, Balcony, Sofa Bed

A modern hotel room with a large window, a sofa, a small table, and a desk with a chair.

Pearl Suite, City view, Balcony, Sofa Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Triple DeLuxe, Cityview

A hotel room with two beds, a desk, and a large window with a view of buildings.

Executive Triple DeLuxe, Cityview

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

About the neighborhood

Located in Downtown George Town, a neighborhood in George Town, The George Penang By The Crest Collection is in the entertainment district. KOMTAR and Penang Hill are notable landmarks, and travelers looking to shop may want to visit Gurney Drive and Gurney Plaza. Kidland Penang and PKSA Penang Water Sports Centre are also worth visiting. Visit our George Town travel guide
Map
138 Jalan Penang, Georgetown, George Town, 10100

What's nearby

  • A traditional blue building with ornate decorations and a well-maintained garden.
    Cheong Fatt Tze Mansion
    3 min walk - 0.2 miles
  • A cityscape with a prominent tall building, a variety of colorful rooftops, and a clear blue sky with scattered clouds.
    KOMTAR
    10 min walk - 0.6 miles
  • A large grassy park with a historic white building, surrounded by trees and modern buildings.
    Padang Kota Lama
    12 min walk - 0.7 miles
  • Georgetown UNESCO Historic Site
    3 min walk - 0.2 miles
  • Pasar Chowrasta
    3 min walk - 0.2 miles

Getting around

  • Penang Sentral
    31 min drive
  • Penang Intl. Airport (PEN)
    30 min drive

Restaurants

  • Hon Kei Food Corner 漢記
    2 min walk
  • Kheng Pin Cafe 群宾茶室
    1 min walk
  • Clarke Street Ah Boy Koay Teow Th’ng Stall
    1 min walk
  • Nasi Kandar Line Clear
    2 min walk
  • Goh Swee Kee Restaurant (吳瑞記菜館)
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 50 for adults and MYR 50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • Steam room

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (68 inch wide door)
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Built in 2022
  • Colonial architecture
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 50 for adults and MYR 50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Frequently asked questions

Does The George Penang By The Crest Collection have a pool?

Yes, this property has an outdoor pool.

Is The George Penang By The Crest Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The George Penang By The Crest Collection?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at The George Penang By The Crest Collection?

Check-out is at noon.

Where is The George Penang By The Crest Collection located?

Located in Downtown George Town, this hotel is within a 15-minute walk of Georgetown UNESCO Historic Site and KOMTAR. Pasar Chowrasta and Cheong Fatt Tze Mansion are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The George Penang By The Crest Collection Reviews

8.8

Excellent

8.8

Cleanliness

8.8

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 55 out of 89 reviews
Rating 8 - Good. 20 out of 89 reviews
Rating 6 - Okay. 5 out of 89 reviews
Rating 4 - Poor. 5 out of 89 reviews
Rating 2 - Terrible. 4 out of 89 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient. The room I stayed had a balcony and spacious.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was ideally located, extremely clean with exceptional facilities and friendly staff. I would highly recommend this hotel if you stay in George Town.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent atmosphere and facility. Breakfast offered good variety of fresh food.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean. Staffs are friendly. The property is located in the heart of Penang food and shopping area
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is very convenient. Hotel is well placed and very comfortable
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The location is central & the room is great.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great room, central location and friendly staff
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing pool! Great location
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the property is central, staff is friendly, quiet ambiance in the lobby area
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great location, proximity to many food options
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
central location, excellent service, average food taste, gym equipment not well maintained.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was clean, staff very helpful, the AC is decent and the hotel location was central
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Love the stay
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel that's not pretentious and has a nice touch of local heritage history. The staff is friendly. 　　　　　　　
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful heritage hotel in a great location. The room was a great size but it was a bit tired.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good high end hotel in the center of Penang, polite staff, nice pool. In the evening there are not that many people in the pool so very enjoyable
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Absolutely wonderful stay at The George. The staff were wonderful, the housekeeping staff, doormen, bar staff, and everyone else were outstanding.
Stayed 6 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay whilst visiting Penang. Location is pretty central and easy to get around with many of the must visit locations. The room was very spacious and the facility is top notch. Will stay again
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is generally good. Near the Chowprasta Market and Lebuh Keng Kwee street food. Within walking distance to Armenian St and Cannon St. Many food options nearby. The only downside was the room cleaning was only completed around 2 to 3pm. There were 2 days which I came back after lunch and the rooms were not made up yet.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Rooms was great and staff very good. The safe was too low and dark.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
IT'S A BEAUTIFUL BUILDING, good staff, good facilities. It's probably the best hotel I have ever stayed in
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel . In the heart of the old city. You can do most things on foot. Staff is great , pool is nice and the room was fantastic.
Stayed 4 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Great location with easy accessible distance to various places and resturants.Will come back again
Stayed 6 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. Very helpful friendly. We was disappointed morning breakfast. In the picture before booking the picture looked very colourful. Its not for western countries. Breakfast is specially made for Chinese guests.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in George Town

Really good location at the top of Chulia St which is where a lot of the restaurants are. We had a nice large room with a balcony, the TV was enormous and had a good range of channels. The room was spotless and the bathroom had a good range of toiletries. The pool is in the middle of the hotel and was a welcome respite from the July heat. 100% recommend this hotel.
Stayed 3 nights in Jul 2024