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The George Penang By The Crest Collection

4.0 star property
Colonial hotel with a 24-hour fitness center and a steam room

Choose dates to view prices

Photo gallery for The George Penang By The Crest Collection

Lobby
Suite (Colonial Suite) | Balcony
Exterior
Premier Executive Suite | 1 bedroom, premium bedding, in-room safe, individually decorated
Outdoor pool
The George Penang By The Crest Collection, in Downtown George Town, offers a quiet escape with a garden setting and outdoor pool. Travelers can relax in the steam room after exploring the city or enjoy a meal at the on-site restaurant serving international dishes.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Deluxe Room, 1 King Bed (Executive)

1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed (Executive)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Separate bedroom
Premium bedding
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room (Executive)

Deluxe Twin Room (Executive) | 1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Twin Room (Executive)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Separate bedroom
Premium bedding
  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room (Governor)

Family Room (Governor) | 1 bedroom, premium bedding, in-room safe, individually decorated

Family Room (Governor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Separate bedroom
Premium bedding
Hair dryer
  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Governor Twin

Governor Twin | 1 bedroom, premium bedding, in-room safe, individually decorated

Governor Twin

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Separate bedroom
Premium bedding
  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (Heritage)

Suite (Heritage) | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite (Heritage)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Separate bedroom
Premium bedding
  • 89 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Colonial Suite)

Suite (Colonial Suite) | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite (Colonial Suite)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Separate bedroom
Premium bedding
  • 99 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Premier)

Deluxe Room, 2 Queen Beds (Premier) | 1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds (Premier)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Separate bedroom
Premium bedding
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Executive Suite

Premier Executive Suite | 1 bedroom, premium bedding, in-room safe, individually decorated

Premier Executive Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Separate bedroom
Premium bedding
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Pearl Suite without balcony

Pearl Suite without balcony | 1 bedroom, premium bedding, in-room safe, individually decorated

Pearl Suite without balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Separate bedroom
Premium bedding
  • 44 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Separate bedroom
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Separate bedroom
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Pearl Suite with balcony

1 bedroom, premium bedding, in-room safe, individually decorated

Pearl Suite with balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Separate bedroom
Premium bedding
Rainfall showerhead
  • 52 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Triple Room (Deluxe)

1 bedroom, premium bedding, in-room safe, individually decorated

Executive Triple Room (Deluxe)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe King Room

1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe King Room

  • Sleeps 2

View all photos for Executive Deluxe King Room

1 bedroom, premium bedding, in-room safe, individually decorated

Executive Deluxe King Room

  • Sleeps 2

View all photos for Premier Executive Suite

1 bedroom, premium bedding, in-room safe, individually decorated

Premier Executive Suite

  • Sleeps 2

View all photos for Governor Twin

1 bedroom, premium bedding, in-room safe, individually decorated

Governor Twin

  • Sleeps 2

View all photos for Colonial Suite

1 bedroom, premium bedding, in-room safe, individually decorated

Colonial Suite

  • Sleeps 2

View all photos for Heritage Suite

1 bedroom, premium bedding, in-room safe, individually decorated

Heritage Suite

  • Sleeps 2

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Twin Room

  • Sleeps 2

View all photos for Governor King

1 bedroom, premium bedding, in-room safe, individually decorated

Governor King

  • Sleeps 2

View all photos for Premier Deluxe Queen Room

1 bedroom, premium bedding, in-room safe, individually decorated

Premier Deluxe Queen Room

  • Sleeps 4

View all photos for Executive Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, individually decorated

Executive Deluxe Twin Room

  • Sleeps 2

View all photos for Pearl Suite With Balcony

1 bedroom, premium bedding, in-room safe, individually decorated

Pearl Suite With Balcony

  • Sleeps 2

View all photos for Pearl Suite Without Balcony

1 bedroom, premium bedding, in-room safe, individually decorated

Pearl Suite Without Balcony

  • Sleeps 2

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About the neighborhood

Located in Downtown George Town, a neighborhood in George Town, The George Penang By The Crest Collection is in the entertainment district. KOMTAR and Penang Hill are notable landmarks, and travelers looking to shop may want to visit Gurney Drive and Gurney Plaza. Kidland Penang and Chew Thean Yang Aquarium are also worth visiting.
Visit our George Town travel guideOpens in a new window
Map
138 Jalan Penang, Georgetown, George Town, 10100

What's nearby

  • Georgetown UNESCO Historic Site - 3 min walk - 0.2 miles
  • KOMTAR - 10 min walk - 0.6 miles
  • Pinang Peranakan Mansion - 14 min walk - 0.8 miles
  • Swettenham Pier Cruise Terminal - 17 min walk - 0.9 miles
  • Gurney Drive - 2 min drive - 1.5 miles

Getting around

  • Penang Sentral - 30 min drive
  • Penang Intl. Airport (PEN) - 28 min drive

Restaurants

  • ‪Kheng Pin Cafe 群宾茶室 - ‬1 min walk
  • ‪Nasi Kandar Line Clear - ‬2 min walk
  • ‪Forest Cloud Experience Store - ‬1 min walk
  • ‪Goh Swee Kee Restaurant (吳瑞記菜館) - ‬2 min walk
  • ‪Roti Canai Jalan Argyll - ‬1 min walk

About this property

The George Penang By The Crest Collection

Upscale hotel near KOMTAR
Take advantage of a garden, a bar, and a 24-hour gym at The George Penang By The Crest Collection. For some rest and relaxation, visit the steam room. Free in-room WiFi and a restaurant are available to all guests.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a front-desk safe, and an elevator
  • Smoke-free premises, a vegetable garden, and a 24-hour front desk
Room features
All 92 individually furnished rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Rainfall showers, hair dryers, and toothbrushes and toothpaste
  • 32-inch Smart TVs with cable channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

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9.4 out of 10, Exceptional, 542 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 48.60 for adults and MYR 48.60 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • Steam room

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (68 inch wide door)
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • Built in 2022
  • Colonial architecture
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 48.60 for adults and MYR 48.60 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

The George Penang By The Crest Collection Hotel
The George Penang By The Crest Collection George Town
The George Penang By The Crest Collection Hotel George Town

Frequently asked questions

Does The George Penang By The Crest Collection have a pool?

Yes, this property has an outdoor pool.

Is The George Penang By The Crest Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking at The George Penang By The Crest Collection?

Self parking is free at this property.

What time is check-in at The George Penang By The Crest Collection?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at The George Penang By The Crest Collection?

Check-out is at noon.

Where is The George Penang By The Crest Collection located?

Located in Downtown George Town, this hotel is within a 15-minute walk of Georgetown UNESCO Historic Site and KOMTAR. Pasar Chowrasta and Cheong Fatt Tze Mansion are also within 5 minutes.

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Reviews

The George Penang By The Crest Collection Reviews

9.2

Wonderful

9.0

Cleanliness

9.8

Amenities

9.0

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 32 out of 47 reviews
Rating 8 - Good. 10 out of 47 reviews
Rating 6 - Okay. 4 out of 47 reviews
Rating 4 - Poor. 1 out of 47 reviews
Rating 2 - Terrible. 0 out of 47 reviews

Reviews

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful heritage hotel in a great location. The room was a great size but it was a bit tired.
Stayed 4 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel . In the heart of the old city. You can do most things on foot. Staff is great , pool is nice and the room was fantastic.
Stayed 4 nights in Jul 2025

10/10 Excellent

Leong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in great location

First time staying here and am very glad I did. Not only it’s an awesome hotel with great service, spacious room, bidet toilet but its location is very good. Lots of places are within walking distance
Stayed 3 nights in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Yu-An Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay whilst visiting Penang. Location is pretty central and easy to get around with many of the must visit locations. The room was very spacious and the facility is top notch. Will stay again
Stayed 2 nights in Mar 2025

8/10 Good

Vichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I was very satisfied about this hotel.
Stayed 3 nights in Dec 2024

8/10 Good

Jason E T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Experience

Ok, smooth check-in & check-out. Make up room sign did not light up when room card is removed from slot, when we leave the room.
Stayed 5 nights in Jul 2025

10/10 Excellent

Nigel

Liked: Cleanliness, amenities, property conditions & facilities
IT'S A BEAUTIFUL BUILDING, good staff, good facilities. It's probably the best hotel I have ever stayed in
Stayed 3 nights in Feb 2025

6/10 Okay

Lee Ming

Liked: Staff & service
Disliked: Cleanliness

Great location and swimming pool

Very nice swimming pool. The room is not well cleaned. Bathroom amenities are poor especially the hair conditioner which is like body lotion and watery. Housekeeping is not well done as bathroom mat missing, used towel from previous occupant was still inside the room hanging on the sofa.
Stayed 2 nights in Jun 2025

10/10 Excellent

CORY

Liked: Property conditions & facilities
Absolutely wonderful stay at The George. The staff were wonderful, the housekeeping staff, doormen, bar staff, and everyone else were outstanding.
Stayed 6 nights in Nov 2024

8/10 Good

Verified traveler

Nice location

Nice location - All famous restaurants are in walking distance. However, the room , especially the bedroom, was having moldy smell, even we turned the aircon on. The smell should come from the pillows or the mattress.
Stayed 3 nights in Apr 2025

10/10 Excellent

Chunyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming, nostalgic luxury hotel ideally located in the heart of Georgetown, Penang, just a short walk from the old town, where you can enjoy sightseeing, shopping, exploring historic buildings, and savoring delicious local cuisine. The location is excellent, with a 24-hour self-service laundromat just a 3-minute walk away. The hotel is clean, quiet, and well-equipped with all the essential amenities. Its lobby features an engaging display that shares the rich history of both the hotel and Georgetown. Our family of four (2 adults and 2 kids) stayed in a family room with two queen beds, which felt very spacious and comfortable. The only downside was the hot and humid late June weather, walking outside in the afternoon for even 10 minutes was nearly unbearable. We enjoyed staying at the hotel and will definitely rebook it next time.
Stayed 1 night in Jun 2025

8/10 Good

Virginia W C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Great location with easy accessible distance to various places and resturants.Will come back again
Stayed 6 nights in Jul 2024

10/10 Excellent

Tak Shing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Jul 2024

8/10 Good

Michiru

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

ASHLEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good in all areas

The hotel staff answered to all my requests from room change to amenities request. The location is good. Only 2 issues : the pillows are a bit too low and the sofa bed is quite small for triple sharing.
Stayed 3 nights in Mar 2024

6/10 Okay

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loud noises kept us up every night

We stayed for 3 nights and did not have one decent nights sleep. The nightclub nearby played loud doof doof music till the wee hours, the bed was hard and uncomfortable, and the doors of the other rooms slammed shut as people were coming and going. We left our To Be Cleaned light on every morning at 9am and room wouldn’t be serviced until 430pm. The shower leaked all over the bathroom floor. Breakfast was average. The hotel is in a great location, but I wouldn’t stay here again.
Stayed 3 nights in Dec 2024

6/10 Okay

shirin

Great location, beautiful building, friendly staff. Design and layout is weird. Rooms are dark and have flaws. Breakfast is not great. Hotel operation overall not smooth. Requests are not understood or considered. Billing in bar and restaurant not connected to the hotel.
Stayed 3 nights in Aug 2024

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful boutique hotel. The amenities were great and I loved the pool. And the location was amazing. I stayed in the loft-style room. I think perhaps it was the was the steps were designed, I almost tripped a couple times at the turn of the stairs. They should put a lamp on the table under the stairs because it was too dark as well. There was zero artwork in the room. Also, I was disappointed that, given it is a five-star hotel, the attention to details was subpar. A light bulb in the foyer was burnt out and the clear glass on the side of the stairs weren’t clean properly as I could see stains on it. Other than that, it is a nice property.
Stayed 2 nights in May 2024

6/10 Okay

Paul

Liked: Property conditions & facilities
Disliked: Cleanliness

Disappointing

Was not 5 star service or amenities. Staff was pleasant but not service oriented or knowledgeable. No body wash in bathrooms. Pool was too crowded-No place to sit. Lighting in room was dim. Not enough electric outlets. No full length mirror. We had a suite and the door between the bedroom and living room was poorly placed. It was always on the way of the drawers and closet. As far as cleanliness, the soap dish was never cleaned and one day I found a long dark hair on the bed. (It wasn’t mine). On the plus side, the massage chair in my suite and the heated toilet seat were very nice touches.
Stayed 4 nights in Aug 2024

10/10 Excellent

Allan

Stayed 1 night in Sep 2025

10/10 Excellent

LOK TUNG CONNIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
睡床很舒服，一覺瞓到天亮
Stayed 3 nights in Jul 2025

8/10 Good

Li

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地方位置非常方便，食，購物，行街也近。酒店安排也非常到位，員工協助我們解決了房間問題，非常感謝。唯獨房間服務上需改善（執房未到位）
Stayed 3 nights in Jul 2025

10/10 Excellent

Sanford

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Marion

Liked: Cleanliness, amenities, property conditions & facilities
Magnifique hôtel. Chambre spacieuse et très bien agencée, personnel adorable et très prévenant ! Un très bon souvenir de Penang
Stayed 2 nights in Jul 2025

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