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Hotel NEO+ Penang by ASTON

Property class: 3.5

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Photo gallery for Hotel NEO+ Penang by ASTON

A rooftop pool with a clear view of the city skyline, surrounded by lounge chairs and potted plants. - Hotel NEO+ Penang by ASTON (George Town)
A rooftop terrace with sun loungers, a table, and chairs, offering a view of the cityscape. - Hotel NEO+ Penang by ASTON (George Town)
A hotel room with two beds, a TV, a desk, and large windows with a city view. - Hotel NEO+ Penang by ASTON (George Town)
A modern hotel with multiple floors, a prominent vertical design, and illuminated signage. - Hotel NEO+ Penang by ASTON (George Town)
A modern restaurant with wooden tables and chairs, a bar area, and a variety of wall decorations. - Hotel NEO+ Penang by ASTON (George Town)
Located close to Hin Bus Depot Art Centre and KOMTAR, Hotel NEO+ Penang by ASTON provides a coffee shop/cafe, laundry facilities, and a bar. Be sure to enjoy a meal at Lemongrass, the on-site restaurant. In addition to a gym, guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Twin Room

A hotel room with two beds, a desk, and a chair. There is a door leading to another room.

Superior Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

A hotel room with a large bed, a desk, a wardrobe, and a wall with framed pictures.

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

A hotel room with a large bed, bedside tables, a desk, and a chair. There are wall art pieces above the bed and a door to the right.

Deluxe Room

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

A hotel room with two beds, a wooden headboard, bedside lamps, and artwork on the wall.

Family Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double

A neatly made bed with white linens, a wooden headboard, and a nightstand with a lamp.

Superior Double

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

A modern bedroom with a large bed, wooden headboard, bedside lamps, and a red chair.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

A hotel room with two beds, a wooden headboard, a bedside table with a phone, and artwork on the wall.

Superior Twin

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in George Town, Hotel NEO+ Penang by ASTON is in the city center. Hin Bus Depot Art Centre and KOMTAR are two other places to visit that come recommended. Visit our George Town travel guide
Map
68 Jalan Gurdwara, George Town, Penang, 10300

What's nearby

  • A cityscape with a prominent tall building, a variety of colorful rooftops, and a clear blue sky with scattered clouds.
    KOMTAR
    2 min walk - 0.1 miles
  • Hin Bus Depot Art Centre
    1 min walk - 0.1 miles
  • 1st Avenue Mall
    3 min walk - 0.2 miles
  • Chit Tiau Lor Ban San
    7 min walk - 0.4 miles
  • Georgetown UNESCO Historic Site
    12 min walk - 0.7 miles

Getting around

  • Penang Sentral
    22 min drive
  • Penang Intl. Airport (PEN)
    24 min drive

Restaurants

  • Drunken Gelato
    1 min walk
  • Art & Soul Café
    1 min walk
  • Restaurant Au Jardin
    1 min walk
  • Bricklin Cafe Bar
    1 min walk
  • Rumah Kacha
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MYR 31.80 for adults and MYR 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Art and Soul Cafe
  • Lemongrass

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for MYR 90.0 per day

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 31.80 for adults and MYR 16 for children
  • Rollaway bed fee: MYR 90.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting

Frequently asked questions

Does Hotel NEO+ Penang by ASTON have a pool?

Yes, this property has an outdoor pool.

Is Hotel NEO+ Penang by ASTON pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel NEO+ Penang by ASTON?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel NEO+ Penang by ASTON?

Check-out is at noon.

Where is Hotel NEO+ Penang by ASTON located?

Located in Downtown George Town, this hotel is steps from Hin Bus Depot Art Centre and KOMTAR. Chit Tiau Lor Ban San is 0.4 mi (0.6 km) away.

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Reviews

Hotel NEO+ Penang by ASTON Reviews

8.0

Very Good

8.2

Cleanliness

8.0

Location

8.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 266 out of 973 reviews
Rating 8 - Good. 472 out of 973 reviews
Rating 6 - Okay. 190 out of 973 reviews
Rating 4 - Poor. 28 out of 973 reviews
Rating 2 - Terrible. 17 out of 973 reviews

Reviews

Verified review

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is located around with foods , place to shopping with walking distance.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Carolyne

Liked: Cleanliness, staff & service, amenities
Great location walkable to all the main food spots we wanted to try. The room was basic, my bedsheets were dirty and there was a bit of wear and tear.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Ramzan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly and helpful staff, good breakfast
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really cool, I like the concept. I would stay there again. For the price is pretty good also
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Chui Sun

Liked: Cleanliness, staff & service
The staff is friendly. Breakfast was okay. The location is good. There is a convenience store at the lobby and beside the hotel. Walking distance to the 1st Avenue Mall and a Chinese eatery/cafe. On the first night, we noticed that the bath towels were not clean properly as there was a smell. However, on the second day, the new bath towels they gave were okay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Yacoob

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and lovely staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A large quiet airy room. Great view. Near to great sites although we used Grab a lot due to the heat. Air con very efficient. Pool welcome and clean. Staff at breakfast were excellent and the selection plentiful for our needs. Lifts very swift. Coffee shop Art and Soul was lovely.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast, excellent housekeeping, friendly and polite staff.
Stayed 7 nights in Mar 2025
Verified review

6/10 Okay

Ross

Disliked: Amenities
The breakfast was sensational. Very impressed. The pool area says you can't take your own food and drinks, but there is never anyone there to unlock the fridge to sell you anything. Just take your own! The gym is less than average. Don't bother. It was one of the reasons we booked here because we have an event coming up, but it was extremely limited.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

rahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and clean
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing, location is very
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Well run hotel, helpful staff. Lots of great bars, restaurants, and grocery stores nearby.
Stayed 1 night in May 2025
Verified review

8/10 Good

Seng Hooi

Liked: Cleanliness, staff & service, property conditions & facilities
The room facility was good, location good too
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again.

Very welcoming reception staff, comfortable, clean room. Pool area nice, excellent location, quiet room.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good location, comfortable and clean room, convience store in the lobby, and reasonable rate. I would stay here again.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Huck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean hotel, nice rooftop pool, fantastic price and will definitely come back again.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Manuel

Liked: Cleanliness, amenities
Room was clean , staff was very helpful , swimming pool was clean . I was disappointed that the fridge bar in the room didn’t work as supposed to do , corridors and some walls need a touch up , also hard to find the stairs going up or down . Otherwise we were comfortable and is close to everything 15-20 mins walking
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast has variety and place is walking distance to weekend market at Hin Bus Depot. Near distance to malls and night markets by grab.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

ROZANI

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and walkable to nearby malls and restaurant.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambience and convenient to shopping and food places just marvelous
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed, nice pool. Would stay again
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Friendly staffs
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are helpful n friendly, hotel room is clean, clean drinking water, good breakfast. Location is quite convenient.
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel and area

It's a good hotel. All what you need is reachable within 3-5 minutes The pool was very great
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Kim kwan

Liked: Cleanliness, staff & service, amenities
nice rooftop pool, good location
Stayed 1 night in Nov 2024